Download SMH_2015AnnualReport.. - Sturdy Memorial Hospital

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Permit No. 607
STURDY MEMORIAL
H O S P I T A L
20
15
A N N U A L R EP ORT
AMAZING MEDICINE
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STURDY MEMORIAL HOSPITAL
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PRESIDENT’S
M E S S A G E
Fiscal Year (FY) 2015 was filled
with challenges, change and transition
across the country’s landscape of
health care. Despite all of this, Sturdy
closed the year with success - clinically,
programmatically and financially - with
our 30th consecutive year in the black.
CLINICAL AND PROGRAMMATIC HIGHLIGHTS
As we continue to witness transformation in health care, it is
our responsibility to respond while safeguarding our commitment
to quality and safe care. From prevention, early detection and
advanced therapies, Sturdy provides a continuum of care services
that is equivalent to care provided at larger metropolitan systems.
Whether we are installing new technology or introducing new
procedures and services, we continuously seek ways to improve
our clinical programs.
Our comprehensive cancer program provides compassionate
care through all phases of the treatment journey. Through the
expertise of our clinical staff and our recent partnership with
Brigham and Women’s in the opening of Brigham and Women’s/
Sturdy Memorial Radiation Oncology Center, we offer services that
allow our patients to receive care close to home with state-of-the-art
treatment including participation in clinical trials. This year, our
commitment to survivorship was recognized through certification
of the STAR (Survivorship Training and Rehabilitation) Program®.
Additionally, we improved our diagnostic imaging with the purchase
of 3D Mammography technology. When paired with conventional
2D Mammography, this technology— one of the industry’s newest
diagnostic screening tools— provides a 40 percent higher invasive
cancer detection rate than conventional 2D Mammography alone.
Through all of our efforts, nearly 80 percent of cancers diagnosed
here, were treated here at Sturdy.
Sturdy’s Wound Management Services (WMS) celebrated its
20th Anniversary of providing advanced wound care for our
communities. Clinical expertise, advanced methodology and
dedicated staff contributed to the healing rate of 98.1 percent.
WMS has consistently beaten Wound Expert’s national average,
when benchmarked with over 700 wound care centers nationally.
Among other programmatic highlights was the successful
implementation of the Clinical Ladder Program for our nurses.
This program represents the commitment that Sturdy’s nurses
have to lifelong education and excellent patient care while further
promoting professional identity, research, education, leadership,
and clinical excellence.
2 | ST U R DY M E M ORIAL HO S P ITA L | 2015 A N N U A L R E P O RT
2 0 1 5
SUPPORTING CLINICAL PROGRAMS
COMMUNITY INVOLVEMENT
The federally mandated change for the International Statistical
Classification of Diseases from ICD-9 to ICD-10 was scheduled for
October 2015. Preparation for this required extensive training as
the number of procedure codes and diagnosis codes increased
significantly. As this conversion had extensive implications,
widespread preparation was required. Billers and physicians were
primed through a combination of training and system upgrades.
A preliminary outside audit has demonstrated that we have
performed well in both accuracy and efficiency.
Sturdy continued its commitment to the community through
participation in family events as well as public health education
and screening programs. A full breakdown of all our involvement
can be found on pages 6-7.
A COMMITMENT TO SAFE, HIGH QUALITY CARE AND
EXCELLENT SERVICE
This year we chose to leave The Joint Commission and utilize,
DNV–GL Healthcare— the only accreditation program that integrates
the Centers for Medicare and Medicaid Services regulations and
quality management through ISO 9001. This combination allows for
greater focus on our patients and community and further coincides
with the direction we are heading as a hospital. The Leapfrog Group
awarded us with an “A” Hospital Safety Score, this marks our eighth
consecutive reporting period with an “A” rating, one of only 133
hospitals out of the thousands that the Leapfrog Group evaluates
to have achieved this “Straight A” designation. Other awards and
achievements can be found on page 10.
Through Sturdy’s Quality and Service Excellence Program
(QSEC), now in its 26th year, we remain committed to identifying
practices and processes that are both meaningful and measurable
to improve our quality and service. The Adverse Events Initiative
(AEI) Committee, active for 19 years, continued reviewing clinical
processes and responding to opportunities to prevent errors from
reaching patients, this year, the Hospital adopted the National
Standard Color Alert for patient wristbands. Our medical staff peer
review process, a constant in our practices, focused on a more
defined and formalized method of reviewing individual physicians
through the Ongoing Professional Practice Evaluation.
This year, our Emergency Care Center (ECC), which delivered care
to over 51,000 patients, ranked well above the 90th percentile in the
Press Ganey patient satisfaction survey. The highest-ranking quarter
placed the ECC in the 98th percentile. This type of feedback from our
patients and families allows us to identify successes and areas for
future improvement.
MAINTAINING HIGH CALIBER, PROFESSIONAL STAFF
The Hospital had two notable leadership changes during the year
including new appointments to both the vice president of medical
affairs and chief of emergency services positions. Recruitment
for exceptionally talented physicians led to the successful hiring
of six physicians for both the Hospital and Associates; two family
medicine physicians, an endocrinologist, a gastroenterologist, an
ophthalmologist, and a hospitalist.
STRONG FINANCIAL PERFORMANCE
Sturdy was solidly in the black in FY 2015, marking our 30th
consecutive year of financial stability. The bottom line attributed
to current year operations was $10,080,910. Operating expenses
for the year totaled $153.8 million. The Hospital delivered $4.9
million in uncompensated care for services provided to those who
could not or would not pay. Additionally, the Foundation raised a
total of $1,894,861 to support our clinical activities.
Sturdy Memorial Hospital has been the hospital of choice for the
majority of residents in our service area. We understand that our
consumers have a choice as to where they receive their health care,
which is why we remain committed to our communities to provide
safe, high quality care while ensuring adequate accessibility to
our physicians in the community. We are dedicated to working
with community partners to improve our population health.
F Y 2 0 1 5
Patients Admitted
6,898
Patient Days
29,867
Mammograms
12,941
Radiology Tests
42,113
Emergency Care Center Visits
51,093
Occupational Health Service Visits
14,161
Cardiac Rehabilitation Visits
13,348
Wound Management Services Visits
4,819
Establishing mutually beneficial relationships with our local
municipalities, home health agencies, hospice providers, skilled
nursing facilities and community staples such as the local YMCAs
will result in healthier communities.
The commitment to our communities in combination with
our sustained fiscal responsibility, positions us well in this
ever-changing environment of health care. While we will still feel
the pressures resulting from economic, technological and political
changes, I am confident that we will continue to remain strong.
Our leadership team, employees, and volunteers are the lifeline
of Sturdy, without their commitment, support and belief in our
mission, we would be unable to remain relevant. I am thankful to
be a part of this organization and enthusiastic for the year ahead.
Regards,
Bruce S. Auerbach, MD, FACEP
President & Chief Executive Officer
S TAT I S T I C S
Births
661
Average Length of Stay
4.3 Days
Ultrasounds
11,304
Laboratory Tests
534,541
Mansfield Health Center Visits
23,143
Physical/Occupational Therapy Visits
25,091
Pulmonary Rehabilitation Visits
2,351
Volunteer Hours
74,182
Employee FTEs
977
www.sturdymemorial.org | 3
On a cool December morning, shortly after
beginning his shift, Dr. Brian Patel, Chief
of Emergency Services at Sturdy Memorial
Hospital, had already visited with eight
patients. Among them was 30-year-old Jason
Willett who arrived to the ECC after inhalation
of Methylene Chlorine (DCM), a chemical
commonly found in paint thinners and other
stripping agents. Dr. Patel entered the room,
shook his hand and began to build rapport
while identifying the reason for his visit.
Willett reported that he was siphoning DCM
from one container to the next as part of his
job duties. After clarification of the siphoning
method, and a few laughs between patient
and doctor, Dr. Patel informed Willett that he
would undergo an x-ray and a few hours of
observation to ensure vitals remained stable.
Emergency Care - Life in the Fast Lane
Dr. Brian Patel, Chief of Emergency Services
“The key to our patient satisfaction is
making sure our patients feel safe and cared
for, to make certain that they know we are
listening to them during their time of need,”
says Dr. Patel.
Patel has been a physician at the Emergency
Care Center (ECC) since 2005. “While the ECC
may not be as trauma driven and chaotic as
the television drama Grey’s Anatomy, we serve
multiple patients simultaneously, conducting
rapid assessments and treating those that are
critically ill.”
The American College of Emergency
Physicians define emergency medicine as the
medical specialty dedicated to the diagnosis
and treatment of unforeseen illness or injury.
Initial evaluation, diagnosis, treatment,
coordination of care and disposition of
any patient requiring expeditious medical,
surgical, or psychiatric care are all part of
emergency practice.
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At Sturdy, the ECC serves those with urgent
matters and provides care for patients that
are in crisis. Averaging more than 51,000
visits a year, physicians and nurses treat
patients with medical conditions spanning
all specialties. From repairing lacerations,
reducing dislocations of various joints,
splinting broken limbs, as well as providing
initial medical management and stabilization
of heart attacks and acute stroke patients,
the ECC physicians and support staff are well
equipped to handle a wide range of medical
and surgical emergencies.
Shifts are designed to manage the increasing
volume of patients throughout the day, with
late evening and early morning as the slower
periods. “Our goal is to see all patients as
expeditiously as possible,” says Patel. All
shifts begin with an exchange of information
through verbal reports and review of patient
data allowing for a smooth transition for the
patients and medical staff alike.
The ECC is a perfect example of organized
chaos. Patients are not scheduled, volume,
although trended, is not clearly known for
the day and a critical patient can arrive at any
moment. Patel states, “adapting and reacting
appropriately to the daily challenges is what
makes working in this field appealing.”
As individuals come to the ECC with
a myriad of illnesses and emergencies,
identifying high priority patients is critical.
The use of established protocols aid
physicians and support staff to respond
appropriately. The protocols developed in
the ECC allow patients with critical and time
sensitive illnesses such as heart attacks
and strokes to be evaluated and diagnosed
immediately upon arrival. “This ensures quick
transfer for definitive care, such as cardiac
catheterization for a heart attack,” says Patel.
Additional protocols for rapid identification
and management of critically ill patients are
also in place and allow physicians to provide
critical treatments as quickly as possible. This
assists in handling the flow of patients during
times of high volume.
During this shift, an 82-year-old woman
was brought in via ambulance due to an
irregular heart rate. The nurses obtained
her vitals and quickly identified that she was
a “trigger” patient, indicating the need for
immediate evaluation and management by a
physician. Dr. Patel changed his course and
went directly
to room six
where the
patient and
paramedics
were waiting.
After
performing
a thorough
assessment and
communicating
with first responders,
Dr. Patel informed the
patient that she was showing symptoms
of atrial fibrillation, an irregular and often
rapid heart rate that increases the risk of
stroke, heart failure and other heart-related
complications. As a result, she would be
admitted for further diagnostic testing
and treatment.
This interaction and many others
throughout the day, revealed the multitasking
capabilities of the emergency staff at
Sturdy. Doctors evaluate their patients
through verbal and physical assessments
while simultaneously identifying possible
diagnoses, all while building a relationship
of trust with a patient. However, the
demands do not stop there; they coordinate
with nurses, other units and doctors while
completing pertinent paperwork. The
emergency care nurses are quick thinking
and are often the first line of defense for
patients coming through the ECC. They
provide care, monitor vitals, administer
medication and follow a physician’s plan
of care. The teamwork is remarkable and
necessary to provide the highest level of
medical care to patients.
Being injured in an accident, breaking
a bone, sudden chest pain— these are
examples of ailments that require emergency
treatment. In an effort to reduce wait times
and facilitate in the treatment of less severe
conditions, Sturdy’s Quick Care service can
treat flu-like symptoms, sprains and back
pain between the hours of 9am-11pm. It is
always best to consider your options when
experiencing illness or injury and seek
consult from your primary physician who can
determine the best location for treatment.
If symptoms are serious— visit the nearest
emergency room immediately or call 9-1-1.
www.sturdymemorial.org | 5
Community Benefits
Sturdy’s employees, medical staff, and volunteers are involved in a wide
variety of activities that benefit our neighbors. Following are some of
the many programs we participated in during Fiscal Year 2015.
AARP Driver Safety Program
Adult & Infant CPR
Advanced & Basic Cardiac Life Support
American Cancer Society Relays for Life
American Heart Association Go Red Day
Attleboro Expo for the Senses
Attleboro Halloween Party for Children
Attleboro High School-Based Health Center
Attleboro High School Career &
Technical Advisory Committee
Infant Massage
Attleboro High School Computer
Information Services Advisory Committee
Attleboro High School Senior Class Project
Attleboro Winter Night Festival
Attleboro YMCA Health Fair
Babysitter Training
Bladder Control Informational Sessions
Blood Drives
Blue Plate Dinner Specials
Breast Cancer Support Group
Summer Concerts
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Blood Drives
Breastfeeding Classes & Support
Breathing Club
Cancer Care Coordination Services
Cancer Information Line
Cancer Professional Education Program
Cancer Screenings
Cancer Support Group
Cancer Survivors’ Day
Childbirth Education Programs
Childhood Lead Action Project
Christmas Is For Kids
Diabetes Education & Support
EMS Education/Medical Oversight
Emergency Preparedness Training
Family Fun Fair
Financial Assistance Counseling
Food & Friends Food Bank
Foot Screenings
Foxboro Founders Day
Friends & Family of Patients with Cancer
Support Group
Future Nurses’ Day
Gloria Gemma Hope Bus
Hand Washing Public Education
Health Agent Educational Meetings
Health Screenings
“HealthyChoices” Program for
School Children
Heart Health Fair
Healthy Steps Dance Program for
Cancer Patients
Hebron Food Pantry
Rehoboth Youth Soccer
Infant Massage
Lactation Consultations
Lee’s Pond Festival
Lenore’s Food Pantry
LIVESTRONG Program with YMCAs
Look Good, Feel Better
Lymphedema Support Group
MADD Project Red Ribbon
Mansfield Arts in the Park
Mansfield Movies with the Stars
Mansfield Halloween Parade
Mansfield Summer Concert
Medical Mission to the West Indies
Medical Profile Cards
Multiple Sclerosis Support Group
Multiple Sclerosis Care Fair
New Moms Group
North Attleboro Back to School Shuffle
Norton Summer Concert
Nutrition Education & Outreach
Oncology Survivorship Lecture Series
Ostomy Support Group
Pan Mass Challenge
Pastoral Care Program
Perinatal Bereavement Services
Physician Referral Line
Plainville Fall Festival
Plainville Living Bread Food Pantry
Poison Control & Prevention Kits
Pregnancy & Infant Loss
Support Group
Prostate Cancer Support Group
Take Our Children to Work Day
Pulmonary Patient Social Activities
Reach Out and Read (ROAR)
Reduced-Priced Mammograms
Rehoboth Youth Soccer Opening Day
Seekonk Summer Concert
School to Career Credit for Life Fair
Sharps Disposal Program with
Area Fire Departments
Sibling Classes
Sleep Apnea & CPAP Informational Sessions
Speaker’s Bureau
Sponsorship of Families at the Holidays
Stroke Public Education
Stroke Support Group
Student Intern/Extern Programs*
Sturdy Day at Capron Park Zoo
Sturdy Kids’ Party
Summer of Work & Learning Program
Supermarket Tours
Take Our Children to Work Day
The Literacy Center/BCC Collaborative
Tri-Town Chamber of Commerce “The Mind/
Body Connection” Women’s Expo
Uncompensated Care — $4.9 million for
those who could not or would not pay
United Way Campaign
Valet Parking (complimentary)
Volunteer Day Luncheon &
Student Essay Contest
Walk for Hunger
Wellness Programs & Lectures
Wheaton College Practicum
Heart Health Fair
Wheaton College IRB Committee/
Board Member
WIC Health Fair
Wound Management Community Lectures
YMCA Healthy Kids Day (Attleboro, Foxboro,
North Attleboro, Seekonk)
Yoga Classes
Youth Mentoring Programs
Youth Sports Team Sponsorships
*we serve medical and nursing students
as well as student interns from more than
50 schools and colleges.
Serving Community
Organizations
Membership in, collaboration with, and
appointments to the Boards of community
organizations allows Hospital staff to share
their expertise. Sturdy proudly contributes
to more than 30 area Boards, medical
associations, and service organizations in
our communities.
Adult & Infant CPR
Gloria Gemma Hope Bus
www.sturdymemorial.org | 7
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For the past twenty years, physicians and patients have relied on
Wound Management Services (WMS) at Sturdy Memorial Hospital
to heal the most difficult and chronic wounds. In July 1995, WMS
opened its doors as one of the first wound care centers of its kind
in Massachusetts, one of approximately 150 centers nationally. This
past year marked the 20th Anniversary of WMS. While many things
have changed in the treatment of wounds over the past twenty years,
the commitment of WMS to provide compassionate, individualized
and advanced wound care for patients in the greater Attleboro area
and surrounding communities has remained constant.
Elaine Matthews, a resident of Norton knows firsthand the healing
capabilities of WMS. In 2014, Matthews underwent extensive
treatment including chemotherapy, radiation and multiple surgeries
for the treatment of colorectal cancer. In September 2015, she
underwent an additional surgery to remove a temporary colostomy
that was put in eight months prior. Several days after, an infection at
the incision site required the removal of almost half of the staples to
effectively drain the wound site. This left Matthews with a long, deep
and painful wound unlikely to heal on its own and a referral to WMS.
Everyone experiences a wound at some point in his or her life.
This is expected, as the barrier to a wound is the largest organ of
the body, the skin. Our skin is responsible for protecting the body
from outside bacteria that can lead to infection, unfortunately, this
is not as easy as it sounds. Through everyday activities, our skin
is susceptible to bumps, bruises, cuts and tears— all of which are
wounds of varying degree. When the skin sustains a wound, the body
launches a sequence of events to repair the damage.
“Due to the severity of my wound, my physicians referred me to
WMS for treatment. This was a very challenging situation for me, but
at each appointment I was treated with a high degree of knowledge,
professionalism, consideration and compassion by the entire staff.
This undoubtedly made my difficult circumstances so much easier
for me to cope with,” stated Matthews.
Typically, significant healing of a wound is seen within the first
two weeks, however, this is not always the case. Sometimes a wound
is too large, making it difficult to heal on its own, or a person has an
underlying health issue that interferes with the process of healing.
Both scenarios can result in a chronic wound and the need for
advanced treatment. Conditions and other factors that put people
at greater risk for developing chronic wounds include: diabetes,
compromised circulation, chronic heart or respiratory disease,
immobility, compromised immune system, lack of sensation in
extremities and certain medications.
According to Dr. Kenkre Mahesh, Medical
Director of WMS, “neglected or improperly
treated wounds can result in infection,
or in severe cases, amputation.
Trained specialists at WMS develop
individualized treatment plans and
use the latest technology, advanced
therapies, and equipment to heal wounds
that have not responded to conventional
treatment. Methods of treatment usually include
a combination of interventions such as debridement, compression
therapy, infection control, angioplasty and stenting or bypass,
application of bioengineered skin products and skin grafting.”
For Matthews, Dr. Mahesh and the team recommended VacuumAssisted Closure (VAC)— one of the latest advancements in wound
closure therapy. The treatment applies localized negative pressure
that brings the edges of the wound to the center of the site. The
utilization of pressure directly to the wound allows for the removal
of fluid that causes swelling, while increasing blood flow and
promoting an increased healing response.
“Dr. Mahesh recommended the VAC at my first appointment, I
declined due to fear,” states Matthews. “After my third appointment,
we revisited this treatment option. He assured me of only positive
results and explained why it was an ideal form of treatment. Once
I started using the VAC, I continued to go to WMS for follow up
appointments and dressing changes. The duration of my treatment
lasted only six weeks, shorter than I had anticipated.”
Through the combination of advanced modalities, clinical
expertise and dedicated staff, results like Elaine Matthews’ are
typical. WMS has consistently beaten Wound Expert’s national
average in both “days to heal” – the amount of time it takes for a
wound to heal and “healing percentage” – the percentage of wounds
that heal completely. This comparison includes over 700 wound care
centers nationally.
With over 20 years of clinical experience and advanced treatment,
WMS has been committed to getting patients back to the business
of living their lives free from the burden and pain of wounds. As
this milestone comes to a close, Wound Management Services looks
forward to the next 20+ years of healing.
(
“I can’t say enough about WMS - the staff
and doctors were excellent and helped me
through a difficult time.” – Astrid Fana
)
www.sturdymemorial.org | 9
ACCREDITATIONS & LICENSURE
Sturdy Memorial Hospital is licensed by the State of Massachusetts to provide acute care
hospital services. Sturdy Memorial Hospital is proud to be accredited by the following:
American Academy of Sleep Medicine – Five Year Accreditation of the Sleep Lab
American Association of Blood Banks
American College of Radiology
American College of Surgeons, Commission on Cancer Three Year
Program Accreditation (accreditation maintained since 1988)
American Diabetes Association – Education Recognition Certificate
Centers for Medicare & Medicaid Services – Clinical Laboratory
Improvement Amendments (CLIA)
College of American Pathologists (CAP) – Accreditation of Laboratory Services
DNV GL Healthcare, USA, Inc.
Intersocietal Commission for the Accreditation of Vascular Laboratories
Massachusetts Department of Public Health
Massachusetts Department of Public Health for Radioactive Materials
Primary Stroke Service – Department of Public Health
AWARDS & RECOGNITIONS
Harvard Pilgrim Health Care Honor Roll – Sturdy Affiliated Physicians
Massachusetts Department of Public Health Breastfeeding Achievement Award
New England Society for Healthcare Communications (NESHCo) Silver Lamplighter Award
for Sturdy’s Amazing Medicine Campaign
The Leapfrog Group “A” Hospital Safety Score
CORPORATE MEMBER
American Association of Cardiovascular & Pulmonary Rehab (AACVPR)
American Hospital Association
Massachusetts Association of Cardiovascular & Pulmonary Rehab (MACVPR)
Massachusetts Coalition for the Prevention of Medical Errors
Massachusetts Council of Community Hospitals
Massachusetts Department of Public Health – Southeastern Massachusetts (Region 5)
Emergency Preparedness Consortium
Massachusetts Hospital Association
The Schwartz Center for Compassionate Healthcare
U.S. Department of Health and Human Services, FDA Certified Mammography Facility
“The experience was amazing, I tell anyone who is planning to have a child to see for
themselves the services that Sturdy provides. The care and attention is like no other,
and is provided with genuine interest by the doctors and nurses, not only to me and my
son, but my husband and every visitor who had come in to see us.” – Pattie Reposa
1 0 | S T U RDY M E M ORIA L HO S P ITA L | 2015 A N N U AL R E PO RT
LEADERSHIP
AND MANAGEMENT
Board Members 2015
SHV, Inc.
Officers
Karen Bodell
President
Catherine White
Chairman & Treasurer
Betty Larson
Clerk
Board Members
Marco Arismendi
Bruce Auerbach, MD
Betty Larson
Raymond Petit, MD
Christopher Sweet
Max Volterra
Sturdy Memorial
Associates, Inc.
Officers
Mark Robbin, MD
President
Joseph Casey
Treasurer
Pamela Miale
Clerk
Board Members
Bruce Auerbach, MD
Steven Bensson, MD
Pamela Miale
Donna Kimmel
Mark Robbin, MD
Richard Smith, MD
Robert Thresher
Sturdy Memorial
Associates, Inc.
Management
Bruce Auerbach, MD
President & Chief
Executive Officer
Cheryl Barrows
Vice President for
Human Resources
Joseph Casey
Treasurer & Chief
Financial Officer
Steven Frank, DO
Medical Director
Lisa McCluskie*
Chief Marketing &
Planning Officer
Pamela Miale
Chief Operating Officer
Sturdy Memorial
Foundation, Inc.
Board of Directors
Officers
Ralph Schlenker
President
Donna Kimmel
Vice President &
Chair of the Board
Mark Robbin, MD
Treasurer
Richard DiGiacomo
Clerk
Board Members
Bruce Auerbach, MD
Patricia Cochrane
Frank Cook
Dwayne Demond
Richard DiGiacomo
Mayor Kevin Dumas
Brian Kelly, MD
Dennis Kelly
Donna Kimmel
John Korona
Thomas Noel, Esq.
Mark Robbin, MD
Ethel Sandbach
Ralph Schlenker
Robert Thresher
Michael Thursby, DO
Catherine White
Mark Young, MD
Sturdy Memorial Hospital
Board of Managers
Officers
Donna Kimmel
Chair of the Board
Joseph Casey
Treasurer
Richard DiGiacomo
Clerk
Board Members
Bruce Auerbach, MD
Patricia Cochrane
Frank Cook
Dwayne Demond
Richard DiGiacomo
Mayor Kevin Dumas
Brian Kelly, MD
Dennis Kelly
Donna Kimmel
John Korona
Thomas Noel, Esq.
Mark Robbin, MD
Ethel Sandbach
Ralph Schlenker
Robert Thresher
Michael Thursby, DO
Catherine White
Mark Young, MD
Sturdy Memorial
Hospital
Medical Staff 2015
Executive Committee
Steven Frank, DO
President & Chair/
Family Practice
Sturdy Memorial
Hospital
Senior Management
Bruce Auerbach, MD
President & Chief
Executive Officer
Jean Siddall-Bensson, MD
Vice President
Michael Thursby, DO
Immediate Past President
Jonathan Shapiro, MD
Secretary/Treasurer
Brian Kelly, MD
Medical Director
Brian Patel, MD
Ambulatory Care
Mark Lebovits, MD
Anesthesiology
Manuel Paz, MD
Hospitalist Group
Kenneth Kaplan, MD
Imaging
Glenn Tucker, MD
Internal Medicine
Brian Kelly, MD
Vice President for
Medical Affairs &
Medical Director
Cheryl Barrows
Vice President for
Human Resources
Joseph Casey
Treasurer & Chief
Financial Officer
William Florentino
Chief Development
Officer of the Sturdy
Memorial Foundation
Lisa McCluskie*
Chief Marketing &
Planning Officer
Robin Morris
Vice President for
Clinical Services &
Integrity Officer
Lawrence Greb, MD
Obstetrics/Gynecology
Marita Prater
Vice President for
Patient Care Services
& Chief Nursing Officer
Richard Smith, MD
Pathology
*After providing nearly
25 years of dedicated
service to Sturdy
Memorial Hospital and
its communities, we
are deeply saddened
to share the passing of
Mrs. Lisa McCluskie.
J. Jeffrey Poggi, MD
Orthopedics
Dennis Berard, MD
Pediatrics
Marcy Bernstein, MD
Surgery
Peter Fay, MD
At-Large Member
Heather Hardie, MD
At-Large Member
George Waters, MD
At-Large Member
Bruce Auerbach, MD
Chief Executive Officer
(Ex Officio)
We welcome your comments and
suggestions on issues or services.
Please send them in writing to:
Sturdy Memorial Hospital
Attn: Public Relations Dept.
P.O. Box 2963
211 Park Street
Attleboro, MA 02703
www.sturdymemorial.org | 11
Non-profit Org.
U.S. Postage
PAID
Providence, RI
Permit No. 607
STURDY MEMORIAL
H O S P I T A L
20
15
A N N U A L R EP ORT
AMAZING MEDICINE
SURPRISINGLY CLOSE
STURDY MEMORIAL HOSPITAL
WWW.STURDYMEMORIAL.ORG