Survey
* Your assessment is very important for improving the workof artificial intelligence, which forms the content of this project
* Your assessment is very important for improving the workof artificial intelligence, which forms the content of this project
2011-2012 STUDENT INJURY AND SICKNESS INSURANCE PLAN Designed Especially for Students Attending PLEASE NOTE: THIS DOCUMENT HAS BEEN CHANGED. SEE THE BACK COVER FOR DETAILS 06-BR-KY (Rev 07-07) 16-382-1 Table of Contents Privacy Policy . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1 Eligibility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1 Effective and Termination Dates . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1 Extension of Benefits After Termination . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2 Pre-Admission Notification . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2 University of Louisville Campus Health Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2 Schedule of Medical Expense Benefits . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3 Maximum Lifetime Benefit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8 Preferred Provider Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9 Maternity Testing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9 UnitedHealthcare Network Pharmacy Benefits . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10 Excess Provision . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11 Continuation Privilege . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11 Conversion Privilege . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11 Mandated Benefits . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .12 Benefits for Mammography . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .12 Benefits for Bone Marrow Transplants for Treatment of Breast Cancer . . . . . . . .12 Benefits for Temporomandibular Joint Disorder and Craniomandibular Disorder . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .12 Additional Benefits . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .13 Benefits for Diabetes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .13 Benefits for Home Health Care . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .13 Definitions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .14 Exclusions and Limitations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .15 Collegiate Assistance Program . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .16 Academic Emergency Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .17 Online Access to Account Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .18 Claim Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .18 Privacy Policy We know that your privacy is important to you and we strive to protect the confidentiality of your nonpublic personal information. We do not disclose any nonpublic personal information about our customers or former customers to anyone, except as permitted or required by law. We believe we maintain appropriate physical, electronic and procedural safeguards to ensure the security of your nonpublic personal information. You may obtain a detailed copy of our privacy practices by calling us toll-free at 1-866-907-6342 or visiting us at www.uhcsr.com. Eligibility Health Professional Students are automatically enrolled in the Student Health Insurance Plan and premium is charged to your Student Account. If you have comparable coverage and wish to waive coverage under the Student Health Insurance Plan, you must submit an online waiver form by visiting www.ahpcare.com/louisville. Waiver deadlines: September 15, 2011 (Fall); February 15, 2012 (Spring/Summer); June 5, 2012 (Summer). There are no exceptions. International Students are required to maintain insurance coverage throughout enrollment at the University of Louisville and will be automatically charged to your Student Account for this Plan. Graduate Teaching Assistants/Research Assistants (GTA/RA) are automatically enrolled in the Plan as part of your benefit package. There is no cost to you, and this Plan cannot be waived. Degree-Seeking Students taking a minimum of six (6) or more credit hours or part-time students enrolled in a degree program with the University are eligible to enroll voluntarily. To enroll visit www.ahpcare.com/louisville. Enrollment deadlines: September 16, 2011 (Fall); February 16, 2012 (Spring/Summer); June 5, 2012(Summer). Students must actively attend classes for at least the first 31 days after the date for which coverage is purchased. Home study, correspondence, Internet and Television (TV) courses do not fulfill the Eligibility requirements that the student actively attend classes. The Company maintains its right to investigate Eligibility or student status and attendance records to verify that the policy Eligibility requirements have been met. If the Company discovers the Eligibility requirements have not been met, its only obligation is to refund premium. Eligible students who do enroll may also insure their Dependents. Eligible Dependents are the spouse and unmarried children under 19 years of age or 26 years if a full-time student at an accredited institution of higher learning who are not self supporting. Dependent Eligibility expires concurrently with that of the Insured student. Effective and Termination Dates The Master Policy becomes effective at 12:01 a.m., August 1, 2011. The individual student’s coverage becomes effective on the first day of the period for which premium is paid or the date the enrollment form and full premium are received by the Company (or its authorized representative), whichever is later. The Master Policy terminates at 11:59 p.m., July 31, 2012. Coverage terminates on that date or at the end of the period through which premium is paid, whichever is earlier. Dependent coverage will not be effective prior to that of the Insured student or extend beyond that of the Insured student. Refunds of premiums are allowed only upon entry into the armed forces. The Policy is a Non-Renewable One Year Term Policy. 1 Extension of Benefits After Termination The coverage provided under the Policy ceases on the Termination Date. However, if an Insured is Hospital Confined on the Termination Date from a covered Injury or Sickness for which benefits were paid before the Termination Date, Covered Medical Expenses for such Injury or Sickness will continue to be paid as long as the condition continues but not to exceed 365 days after the Termination Date. The total payments made in respect of the Insured for such condition both before and after the Termination Date will never exceed the Maximum Benefit. After this “Extension of Benefits” provision has been exhausted, all benefits cease to exist, and under no circumstances will further payment be made. Pre-Admission Notification UMR Care Management should be notified of all Hospital Confinements prior to admission. 1. PRE-NOTIFICATION OF MEDICAL NON-EMERGENCY HOSPITALIZATIONS: The patient, Physician or Hospital should telephone 1-877-295-0720 at least five working days prior to the planned admission. 2. NOTIFICATION OF MEDICAL EMERGENCY ADMISSIONS: The patient, patient's representative, Physician or Hospital should telephone 1-877-295-0720 within two working days of the admission to provide notification of any admission due to Medical Emergency. UMR Care Management is open for Pre-Admission Notification calls from 8:00 a.m. to 6:00 p.m. C.S.T., Monday through Friday. Calls may be left on the Customer Service Department's voice mail after hours by calling 1-877-295-0720. IMPORTANT: Failure to follow the notification procedures will not affect benefits otherwise payable under the policy; however, pre-notification is not a guarantee that benefits will be paid. University of Louisville Campus Health Services The student and the covered spouse should use the resources of University of Louisville Campus Health Services first where treatment will either be administerd, or a referral will be issued. Covered Medical Expense incurred for medical treatment rendered outside of University of Louisville Campus Health Services, for which no prior approval or referral has been obtained, including after hours care, is subject to the applicable copay, deductible and coinsurance. 2 Schedule of Medical Expense Benefits INJURY & SICKNESS Maximum Lifetime Benefit - $250,000 (For each Injury or Sickness) Deductible Tier 1 Providers $250 (Per Insured Person) (Per Policy Year) Deductible Preferred Providers $500 (Per Insured Person) (Per Policy Year) Deductible Out-of-Network $1,000 (Per Insured Person) (Per Policy Year) (The Deductible will be waived when treatment is rendered at University of Louisville Campus Health Services.) Coinsurance Tier 1 Providers 90% except as noted below Coinsurance Preferred Providers 80% except as noted below Coinsurance Out of Network 70% except as noted below The Policy provides benefits for the Usual and Customary Charges incurred by an Insured Person for loss due to a covered Injury or Sickness up to the Maximum Lifetime Benefit of $250,000 for each Injury or Sickness. The Preferred Provider for this plan is UnitedHealthcare Options PPO. If care is received from a Preferred Provider any Covered Medical Expenses will be paid at the Preferred Provider level of benefits. If the Covered Medical Expense is incurred due to a Medical Emergency, benefits will be paid at the Preferred Provider level of benefits. In all other situations, reduced or lower benefits will be provided when an Out-of-Network provider is used. TIER 1 PROVIDER SERVICES: After the Tier 1 Provider Deductible has been satisfied, Covered Medical Expenses incurred at a Tier 1 Provider will be paid at 90% of Preferred Allowance up to an Out-of-Pocket maximum of $5,000 Per Policy Year. After the Out-ofPocket maximum has been reached, additional Covered Medical Expenses will be paid at 100% of Preferred Allowance up to the $250,000 Maximum Lifetime Benefit. PREFERRED PROVIDER SERVICES: After the Preferred Provider Deductible has been satisfied, Covered Medical Expenses incurred at a Preferred Provider will be paid at 80% of Preferred Allowance up to an Out-of-Pocket maximum of $5,000 Per Policy Year. After the Out-of-Pocket maximum has been reached, additional Covered Medical Expenses will be paid at 100% of Preferred Allowance up to the $250,000 Maximum Lifetime Benefit. OUT-OF-NETWORK SERVICES: After the Out-of-Network Deductible has been satisfied, Covered Medical Expenses incurred at an Out-of-Network Provider will be paid at 70% of Usual and Customary Charges up to an Out-of-Pocket maximum of $5,000 Per Policy Year. After the Out-of-Pocket maximum has been reached, additional Covered Medical Expenses will be paid at 100% of Usual and Customary Charges up to the $250,000 Maximum Lifetime Benefit. Note: Covered Medical Expenses used to satisfy the Out-of-Pocket maximum will be applied to Tier 1 Provider, Preferred Provider and Out-of-Network Out-of-Pocket maximums. Per Service copays, Deductibles and non-Covered Medical Expenses do not count towards meeting the Out-of-Pocket maximums. UNIVERSITY OF LOUISVILLE CAMPUS HEALTH SERVICES (ULCHS): When the student or spouse receives a ULCHS referral to a Tier 1 Provider Consultant Physician, the policy Deductible and coinsurance will be waived and only the $50 per visit Consultant Physician Fee copay will be applied to the Consultant Physician visits. The ULCHS offers routine office visits for health maintenance, physicals, blood pressure checks, gynecological exams, annual surveillance TB skin testing, flu shots, low cost generic medications dispensed out of the office, low cost birth control pills, free condoms, allergy injections, in office lab tests such as strep, flu, pregnancy, urinalysis and many other Physician Visit services. Many of the services are at no charge. 3 Covered Medical Expenses at the University of Louisville Campus Health Services are not subject to the Policy Deductible, copays, coinsurance and limit maximums. • No charge for Physician Visits (including Mental Health Visits) • Laboratory Services are paid at 100% for labs performed at ULCHS • Treatment of Warts, Non-Malignant Moles & Lesions and Acne expenses are paid at 100% for services performed at ULCHS. Treatment of Warts, Non-Malignant Moles & Lesions and Acne when rendered at ULCHS is not subject to the $1,000 maximum Per Policy Year. • Well Woman Exams are paid at 100% • Immunizations are paid at 100% (Hepatitis, MMR, Varicella, Tetanus, HPV, Meningococcal & Pneumococcal, and all CDC recommended immunizations per the CDC recommended immunization schedule.) • Treatment for Exposure to Blood Borne Pathogens is paid at 100% NOTE: University of Louisville students doing medical rotations in Madisonville and Owensboro will have access to utilize Regional Medical Center, Owensboro Mercy Health System, and Trover Medical Center and services will be paid the same as Tier 1 providers. The Deductible and coinsurance will be waived for Physician Visits and they will be subject to the following copayments: $30 copayment for Physician Visits; $50 copayment for Consultant Visits. All benefit maximums are combined Preferred Provider and Out-of-Network, unless noted below. The benefits payable are as defined in and subject to all provisions of this policy and any endorsements thereto. Benefits will be paid up to the maximum benefit for each service as scheduled below. Covered Medical Expenses include: PA = Preferred Allowance U&C = Usual & Customary Charges Tier 1 Providers Preferred Providers Out-ofNetwork Providers Hospital Expense, daily semi-private room rate; and general nursing care provided by the Hospital. Hospital Miscellaneous Expenses, such as the cost of the operating room, laboratory tests, x-ray examinations, anesthesia, drugs (excluding take home drugs) or medicines, therapeutic services, and supplies. In computing the number of days payable under this benefit, the date of admission will be counted, but not the date of discharge. 90% of PA 80% of PA 70% of U&C Intensive Care 90% of PA 80% of PA 70% of U&C INPATIENT Routine Newborn Care, while Hospital Confined; and routine nursery care provided immediately after birth. (Policy Deductible is waived) 4 Paid as any other Sickness 48/hours vaginal / 96 hours cesarean maximum. Tier 1 Providers Preferred Providers Out-ofNetwork Providers Physiotherapy 90% of PA 80% of PA 70% of U&C Surgeon’s Fees, in accordance with data provided by FAIR Health, Inc. If two or more procedures are performed through the same incision or in immediate succession at the same operative session, the maximum amount paid will not exceed 50% of the second procedure and 50% of all subsequent procedures. 90% of PA 80% of PA 70% of U&C Assistant Surgeon 90% of PA 80% of PA 70% of U&C Anesthetist, professional services in connection with inpatient surgery. 90% of PA 80% of PA 70% of U&C Registered Nurse’s Services, private duty nursing care. 90% of PA 80% of PA 70% of U&C Physician’s Visits, benefits are limited to one visit per day and do not apply when related to surgery. 90% of PA 80% of PA 70% of U&C Pre-Admission Testing, payable within 3 working days prior to admission. 90% of PA 80% of PA 70% of U&C Psychotherapy, benefits are limited to one visit per day. Psychiatric Hospitals are not covered. 90% of PA 80% of PA 70% of U&C Surgeon’s Fees, in accordance with data provided by FAIR Health, Inc. If two or more procedures are performed through the same incision or in immediate succession at the same operative session, the maximum amount paid will not exceed 50% of the second procedure and 50% of all subsequent procedures. 90% of PA 80% of PA 70% of U&C Day Surgery Miscellaneous, related to scheduled surgery performed in a Hospital, including the cost of the operating room; laboratory tests and x-ray examinations, including professional fees; anesthesia; drugs or medicines; and supplies. Usual and Customary Charges for Day Surgery Miscellaneous are based on the Outpatient Surgical Facility Charge Index. 90% of PA 80% of PA 70% of U&C INPATIENT OUTPATIENT 5 Tier 1 Providers Preferred Providers Out-ofNetwork Providers Assistant Surgeon 90% of PA 80% of PA 70% of U&C Anesthetist, professional services administered in connection with outpatient surgery. 90% of PA 80% of PA 70% of U&C 80% of PA / $30 copay per visit 70% of U&C / $30 Deductible per visit OUTPATIENT Physician’s Visits, benefits are limited to one 90% of PA / visit per day. Benefits for Physician’s Visits do not $30 copay apply when related to surgery or Physiotherapy. per visit Physiotherapy, benefits are limited to one visit per day. (Review of Medical Necessity will be performed after 12 visits per Injury or Sickness.) 90% of PA 80% of PA 70% of U&C Medical Emergency, use of the emergency room and supplies. Treatment must be rendered within 72 hours from time of Injury or first onset of Sickness. 90% of PA / $100 copay per visit 80% of PA / $100 copay per visit 70% of U&C / $100 Deductible per visit Diagnostic X-ray 90% of PA / $25 copay per visit 80% of PA / $25 copay per visit 70% of U&C / $25 Deductible per visit 90% of PA 80% of PA 70% of U&C 90% of PA / $20 copay per visit 80% of PA / $20 copay per visit 70% of U&C / $20 Deductible per visit Tests & Procedures, diagnostic services and medical procedures performed by a Physician, other than Physician’s Visits, Physiotherapy, X-Rays and Lab Procedures. 90% of PA 80% of PA 70% of U&C Injections, when administered in the Physician's office and charged on the Physician's statement. 90% of PA 80% of PA 70% of U&C Radiation Therapy & Chemotherapy Laboratory Services (Benefit includes Titer and STD screening.) 6 Tier 1 Providers OUTPATIENT Prescription Drugs, ($5,000 maximum Per Policy Year) Preferred Providers Out-ofNetwork Providers UnitedHealthcare Network Pharmacy (UHPS) / $15 copay per prescription for Tier 1 / $30 copay per prescription for Tier 2 / up to a 31-day supply per prescription 75% of Usual and Customary Charges $15 Deductible per prescription for generic drugs $30 Deductible per prescription for brand name up to a 31day supply per prescription. 90% of PA 80% of PA 70% of U&C Ambulance Services No Benefits 80% of PA 80% of U&C Durable Medical Equipment, a written prescription must accompany the claim when submitted. Replacement equipment is not covered. No Benefits 80% of PA 70% of U&C Consultant Physician Fees, when requested and approved by attending Physician. 90% of PA / $50 copay per visit 80% of PA / $50 copay per visit 70% of U&C / $50 Deductible per visit Dental Treatment, made necessary by Injury to 90% of U&C Sound, Natural Teeth and removal of impacted wisdom teeth. 80% of U&C 80% of U&C 80% of PA 70% of U&C Tier 1 Providers & Preferred Providers ONLY (*Mail order through UHPS at 2 times the retail copay up to a 90 day supply subject to the Prescription Drug maximum benefit.) (Out-of-Network Provider: After the $15 Deductible per prescription for generic drugs / $30 Deductible per prescription for brand name drugs has been satisfied, Prescription Drugs will be payable at 75% of Usual and Customary Charges. The Insured would need to pay for the prescription in full and submit the receipt to the company for reimbursement.) Psychotherapy, Including all related or ancillary charges incurred as a result of a Mental & Nervous Disorder (including Prescription Drugs). Benefits are limited to one visit per day. OTHER Alcoholism/Drug Abuse 90% of PA Maternity / Complications of Pregnancy Paid as any other Sickness Elective Abortion Paid as any other Sickness Treatment of Warts, Non-Malignant Moles & Lesions, & Acne ($1,000 maximum Per Policy Year) 90% of PA 7 80% of PA 70% of U&C Tier 1 Providers OTHER Home Health Care Preferred Providers Out-ofNetwork Providers See Benefits for Home Health Care Eating Disorders (Up to 30 days maximum Per Policy Year) (Benefits payable for inpatient services only.) 90% of PA 80% of PA 70% of U&C Autism ($6,000 maximum Per Policy Year) (Benefits payable for services rendered to an Insured child who is at least two years of age and under 22 years of age.) 90% of PA 80% of PA 70% of U&C Blood Borne Pathogens (Policy Deductible is waived) 100% of PA 100% of PA 100% of U&C Diagnostic testing for Attention Deficit Disorder ($2,000 maximum.) 90% of PA 80% of PA 70% of U&C Immunizations (Benefits are payable for routine immunizations, includes: Hepatitis, MMR, Varicella, Tetanus, HPV, and Meningococcal, Pneumoncoccal and all CDC recommended immunizations per the CDC recommended immunization schedule.) 90% of PA 80% of PA 70% of U&C Routine Prostate Specific Antigen Screening (Benefits payable for prostate cancer screening and includes one annual digital rectal exam and Prostate Specific Antigen (PSA) Test.) 90% of PA 80% of PA / $15 copay per visit 70% of U&C / $15 Deductible per visit Women's Health Care Expense (Benefits payable for one women's health exam and pap smear screening for women age 18 and older.) Paid as any other Sickness Acupuncture In Lieu of Anesthesia (Benefits payable for acupuncture therapy when acupuncture is used in lieu of other anesthesia for a surgical or dental procedure covered under this plan.) Paid as any other Sickness Diabetes Treatment See Benefits for Diabetes Motor Vehicle Injury, see exclusion #16. Paid as any other Injury Maximum Lifetime Benefit Amounts paid to the Insured under this policy, and under all prior years' for any one Injury or Sickness, will be considered payments accrued under the Maximum Lifetime Benefit. The Maximum Lifetime Benefit will not exceed an amount determined by subtracting from $250,000 all amounts paid to the Insured under any student injury and sickness policy issued to the university for any one Injury or Sickness. 8 Preferred Provider Information "Preferred Providers" are the Physicians, Hospitals and other health care providers who have contracted to provide specific medical care at negotiated prices. Preferred Providers in the local school area are members of UnitedHealthcare Options PPO network. The availability of specific providers is subject to change without notice. Insureds should always confirm that a Preferred Provider is participating at the time services are required by calling the Company at 1-866-907-6342 and/or by asking the provider when making an appointment for services. “Preferred Allowance” means the amount a Preferred Provider will accept as payment in full for Covered Medical Expenses. “Out of Network” providers have not agreed to any prearranged fee schedules. Insured’s may incur significant out-of-pocket expenses with these providers. Charges in excess of the insurance payment are the Insured’s responsibility. Regardless of the provider, each Insured is responsible for the payment of their Deductible. The Deductible must be satisfied before benefits are paid. The Company will pay according to the benefit limits in the Schedule of Benefits. Inpatient Hospital Expenses PREFERRED HOSPITALS - Eligible inpatient Hospital expenses at a Preferred Hospital will be paid at the coinsurance percentages specified in the Schedule of Benefits or up to any limits specified in the Schedule of Benefits. Call 1-866-907-6342 for information about Preferred Hospitals. OUT-OF-NETWORK HOSPITALS - If care is provided at a Hospital that is not a Preferred Provider, eligible inpatient Hospital expenses will be paid according to the benefit limits in the Schedule of Benefits. Outpatient Hospital Expenses Preferred Providers may discount bills for outpatient Hospital expenses. Benefits are paid according to the Schedule of Benefits. Insureds are responsible for any amounts that exceed the benefits shown in the Schedule, up to the Preferred Allowance. Professional & Other Expenses Benefits for Covered Medical Expenses provided by UnitedHealthcare Options PPO and will be paid at the coinsurance percentage specified in the Schedule of Benefits or up to any limits specified in the Schedule of Benefits. All other providers will be paid according to the benefit limits in the Schedule of Benefits. Maternity Testing This policy does not cover routine, preventive or screening examinations or testing unless Medical Necessity is established based on medical records. The following maternity routine tests and screening exams will be considered if all other policy provisions have been met: Initial screening at first visit – Pregnancy test: Urine human chorionic gonatropin (HCG), Asymptomatic bacteriuria: Urine culture, Blood type and Rh antibody, Rubella, Pregnancyassociated plasma protein-A (PAPPA) (first trimester only), Free beta human chorionic gonadotrophin (hCG) (first trimester only), Hepatitis B: HBsAg, Pap smear, Gonorrhea: Gc culture, Chlamydia: chlamydia culture, Syphilis: RPR, HIV: HIV-ab; and Coombs test; Each visit – Urine analysis; Once every trimester – Hematocrit and Hemoglobin; Once during first trimester – Ultrasound; Once during second trimester – Ultrasound (anatomy scan); Triple Alpha-fetoprotein (AFP), Estriol, hCG or Quad screen test Alpha-fetoprotein (AFP), Estriol, hCG, inhibin-a; Once during second trimester if age 35 or over Amniocentesis or Chorionic villus sampling (CVS); Once during second or third trimester – 50g Glucola (blood glucose 1 hour postprandial); and Once during third trimester - Group B Strep Culture. Pre-natal vitamins are not covered. For additional information regarding Maternity Testing, please call the Company at 1-866-907-6342. 9 UnitedHealthcare Network Pharmacy Benefits Benefits are available for outpatient Prescription Drugs on our Prescription Drug List (PDL) when dispensed by a UnitedHealthcare Network Pharmacy. Benefits are subject to supply limits and copayments that vary depending on which tier of the PDL the outpatient drug is listed. There are certain Prescription Drugs that require your Physician to notify us to verify their use is covered within your benefit. You are responsible for paying the applicable copayments. Your copayment is determined by the tier to which the Prescription Drug Product is assigned on the PDL. Tier status may change periodically and without prior notice to you. Please access www.uhcsr.com or call 1-877-417-7345 for the most up-to-date tier status. $15 copay per prescription order or refill for a Tier 1 Prescription Drug up to 31 day supply $30 copay per prescription order or refill for a Tier 2 Prescription Drug up to 31 day supply Your maximum allowed benefit is $5,000 Per Policy Year. Mail order Prescription Drugs are available at 2 times the retail copay up to a 90 day supply. Please present your ID card to the network pharmacy when the prescription is filled. If you do not present the card, you will need to pay the prescription and then submit a reimbursement form for prescriptions filled at a network pharmacy along with the paid receipt in order to be reimbursed. To obtain reimbursement forms, or for information about mail-order prescriptions or network pharmacies, please visit www.uhcsr.com and log in to your online account or call 877-417-7345 or the customer service number on your ID card. When prescriptions are filled at pharmacies outside the network, the Insured must pay for the prescriptions out-of-pocket and submit the receipts for reimbursement to UnitedHealthcare StudentResources, P.O. Box 809025, Dallas, TX 75380-9025. See the Schedule of Benefits for the benefits payable at out-of-network pharmacies. Additional Exclusions In addition to the policy Exclusions and Limitations, the following Exclusions apply to Network Pharmacy Benefits: 1. Coverage for Prescription Drug Products for the amount dispensed (days' supply or quantity limit) which exceeds the supply limit. 2. Experimental or Investigational Services or Unproven Services and medications; medications used for experimental indications and/or dosage regimens determined by the Company to be experimental, investigational or unproven. 3. Compounded drugs that do not contain at least one ingredient that has been approved by the U.S. Food and Drug Administration and requires a Prescription Order or Refill. Compounded drugs that are available as a similar commercially available Prescription Drug Product. Compounded drugs that contain at least one ingredient that requires a Prescription Order or Refill are assigned to Tier-2. 4. Drugs available over-the-counter that do not require a Prescription Order or Refill by federal or state law before being dispensed, unless the Company has designated the over-the counter medication as eligible for coverage as if it were a Prescription Drug Product and it is obtained with a Prescription Order or Refill from a Physician. Prescription Drug Products that are available in over-the-counter form or comprised of components that re available in over-the-counter form or equivalent. Certain Prescription Drug Products that the Company has determined are Therapeutically Equivalent to an over-the-counter drug. Such determinations may be made up to six times during a calendar year, and the Company may decide at any time to reinstate Benefits for a Prescription Drug Product that was previously excluded under this provision. 5. Any product for which the primary use is a source of nutrition, nutritional supplements, or dietary management of disease, even when used for the treatment of Sickness or Injury. 10 Definitions Prescription Drug or Prescription Drug Product means a medication, product or device that has been approved by the U.S. Food and Drug Administration and that can, under federal or state law, be dispensed only pursuant to a Prescription Order or Refill. A Prescription Drug Product includes a medication that, due to its characteristics, is appropriate for self-administration or administration by a non-skilled caregiver. For the purpose of the benefits under the policy, this definition includes insulin. Prescription Drug List means a list that categorizes into tiers medications, products or devices that have been approved by the U.S. Food and Drug Administration. This list is subject to the Company’s periodic review and modification (generally quarterly, but no more than six times per calendar year). The Insured may determine to which tier a particular Prescription Drug Product has been assigned through the Internet at www.uhcsr.com or call Customer Service at 1-877-417-7345. Excess Provision No benefits are payable for any expense incurred for Injury or Sickness which has been paid or is payable by other valid and collectible group insurance. However, this Excess Provision will not be applied to the first $100 of medical expenses incurred. Covered Medical Expenses excludes amounts not covered by the primary carrier due to penalties imposed on the Insured for failing to comply with policy provisions or requirements. Important: The Excess Provision has no practical application if you do not have other medical insurance or if your other insurance does not cover the loss. Continuation Privilege All Insured Persons who have been continuously insured under the school's regular student Policy for at least 3 consecutive months and who no longer meet the Eligibility requirements under the Policy are eligible to continue their coverage for a period of not more than (18) eighteen months under the school's policy in effect at such time of such continuation. If the Insured is still eligible for continuation at the beginning of the next Policy Year, the Insured must purchase coverage under the new policy as chosen by the school. Coverage under the new policy is subject to the rates and benefits selected by the school for that policy year. Application must be made and premium must be paid directly to Academic Health Plans and be received within 31 days after the expiration date of your student coverage. For further information on the Continuation Privilege, please contact Academic Health Plans. Conversion Privilege The Company offers a Conversion Plan upon the Insured's Termination Date. The Conversion Plan does not provide the same premium rate and benefits as this Policy. A Conversion Plan enrollment form and a description of benefits provided may be obtained from the Student Health Insurance Office. 11 Mandated Benefits Benefits for Mammography Benefits will be paid the same as any other Sickness for low-dose mammography screening according to the following guidelines: 1. One screening mammogram to women age thirty-five through thirty-nine. 2. One mammogram every 2 years for women age forty through forty-nine. 3. One mammogram per year for women age fifty years of age and over. Benefits shall also provide coverage for mammograms, performed on dedicated equipment that meets the guidelines established by the American College of Radiology, for any covered person, regardless of age, who has been diagnosed with breast disease upon referral by a health care practitioner acting within the scope of his or her licensure. "Mammography" means an x-ray examination of the breast using equipment dedicated specifically for mammography, including, but not limited to, the x-ray tube, filter, compression device, screens, film and cassettes, with two views of each breast and with an average radiation exposure at the current recommended level as set forth in guidelines of the American College of Radiology. Benefits shall be subject to all Deductible, copayment, coinsurance, limitations, or any other provisions of the Policy. Benefits for Bone Marrow Transplants for Treatment of Breast Cancer Benefits will be paid the same as any other Sickness for the treatment of breast cancer by high-dose chemotherapy with autologous bone marrow transplantation or stem cell transplantation. The administration of high-dose chemotherapy with autologous bone marrow transplantation or stem cell transplantation shall only be covered when performed in institutions that comply with the guidelines of the American Society for Blood and Marrow transplantation or the International Society of Hematotherapy and Graft Engineering, whichever has the higher standard. Benefits shall be subject to all Deductible, copayment, coinsurance, limitations, or any other provisions of the Policy. Benefits for Temporomandibular Joint Disorder and Craniomandibular Disorder Benefits will be paid the same as for treatment to any other joint in the body, for surgical and non-surgical treatment of temporomandibular joint disorder and craniomandibular jaw disorder. Treatment may be administered or prescribed by a Physician or dentist. Benefits shall be subject to all Deductible, copayment, coinsurance, limitations, or any other provisions of the Policy. 12 Additional Benefits Benefits for Diabetes Benefits will be paid the same as any other Sickness for all medically appropriate and necessary equipment, supplies, medication, and diabetes self-management training and educational services used to treat diabetes, if the Insured’s treating Physician or a Physician who specializes in the treatment of diabetes certifies that such services are Medically Necessary. Diabetes self-management training, educational services and nutrition counseling must be provided under the direct supervision of a Physician. “Diabetes self-management training” means instruction in an inpatient or outpatient setting including medical nutrition therapy relating to diet, caloric intake and diabetes management, excluding programs the primary purposes of which are weight reduction, which enables diabetic patients to understand the diabetic management process and daily management of diabetic therapy as a method of avoiding frequent hospitalizations and complications when the instruction is provided in accordance with a program in compliance with the National Standards for Diabetes Self-Management Education Program as developed by the American Diabetes Association. Benefits shall be subject to all Deductible, copayment, coinsurance, limitations, or any other provisions of the policy. Benefits for Home Health Care Benefits will be paid the same as any other Sickness for home health care subject to the terms and conditions of the policy and the provisions of this endorsement. However, benefits shall not be less than sixty (60) home health care visits in any calendar year or in any continuous period of twelve (12) months for each Insured Person covered under the policy. Each visit by an authorized representative of a home health agency shall be considered as one (1) home health care visit except that at least four (4) hours of home health aide service shall be considered as one (1) home health visit. Home health care shall not be reimbursed unless an attending Physician certifies that hospitalization or confinement in a skilled nursing facility as defined by the Kentucky health facilities and health services certificate of need and licensure board would otherwise be required if home health care was not provided. Medicare beneficiaries shall be deemed eligible to receive home health care benefits under this policy provided that the policy shall only pay for those home health care services which are not paid for by medicare and do not exceed the maximum liability of the policy. Benefits shall be subject to all Deductible, copayment, coinsurance, limitations, or any other provisions of the policy. 13 Definitions INJURY means bodily injury which is: 1) directly and independently caused by specific accidental contact with another body or object; 2) unrelated to any pathological, functional, or structural disorder; 3) a source of loss; 4) treated by a Physician within 30 days after the date of accident; and 5) sustained while the Insured Person is covered under this policy. All injuries sustained in one accident, including all related conditions and recurrent symptoms of these injuries will be considered one injury. Injury does not include loss which results wholly or in part, directly or indirectly, from disease or other bodily infirmity. Covered Medical Expenses incurred as a result of an injury that occurred prior to this policy’s Effective Date will be considered a Sickness under this policy. MEDICAL EMERGENCY means the occurrence of a sudden, serious and unexpected Sickness or Injury. In the absence of immediate medical attention, a reasonable person could believe this condition would result in: 1) Death; 2) Placement of the Insured's health in jeopardy; 3) Serious impairment of bodily functions; 4) Serious dysfunction of any body organ or part; or 5) In the case of a pregnant woman, serious jeopardy to the health of the fetus. Expenses incurred for "Medical Emergency" will be paid only for Sickness or Injury which fulfills the above conditions. These expenses will not be paid for minor Injuries or minor Sicknesses. SICKNESS means sickness or disease of the Insured Person which causes loss, and originates while the Insured Person is covered under this policy. All related conditions and recurrent symptoms of the same or a similar condition will be considered one sickness. Covered Medical Expenses incurred as a result of an Injury that occurred prior to this policy's Effective Date will be considered a Sickness under this policy. USUAL AND CUSTOMARY CHARGES means a reasonable charge which is: 1) usual and customary when compared with the charges made for similar services and supplies; and 2) made to persons having similar medical conditions in the locality of the Policyholder. No payment will be made under this policy for any expenses incurred which in the judgment of the Company are in excess of Usual and Customary Charges. 14 Exclusions and Limitations No benefits will be paid for: a) loss or expense caused by, contributed to, or resulting from; or b) treatment, services or supplies for, at, or related to: 1. Acupuncture; except as specifically provided in the policy; 2. Learning disabilities; except as specifically provided in the policy; 3. Cosmetic procedures, except cosmetic surgery required to correct an Injury for which benefits are otherwise payable under this policy; or for newborn or adopted children; 4. Custodial care; care provided in: rest homes, health resorts, homes for the aged, halfway houses, college infirmaries or places mainly for domiciliary or custodial care; extended care in treatment or substance abuse facilities for domiciliary or custodial care; 5. Dental treatment, except as specifically provided in the Schedule of Benefits; 6. Elective Surgery or Elective Treatment; 7. Eye examinations, eye refractions, eyeglasses, contact lenses, prescriptions or fitting of eyeglasses or contact lenses, vision correction surgery, or other treatment for visual defects and problems; except when due to a disease process; 8. Health spa or similar facilities; strengthening programs; 9. Hearing examinations or hearing aids; or other treatment for hearing defects and problems. "Hearing defects" means any physical defect of the ear which does or can impair normal hearing, apart from the disease process; 10. Hypnosis; 11. Immunizations; except as specifically provided in the policy; preventive medicines or vaccines, except where required for treatment of a covered Injury; or as specifically provided in the policy; 12. Injury or Sickness for which benefits are paid or payable under any Workers' Compensation or Occupational Disease Law or Act, or similar legislation; 13. Injury sustained while (a) participating in any intercollegiate sport, contest or competition; (b) traveling to or from such sport, contest or competition as a participant; or (c) while participating in any practice or conditioning program for such sport, contest or competition; 14. Investigational services; 15. Lipectomy; 16. Motor vehicle Injury, in excess of $100,000; 17. Participation in a riot or civil disorder; commission of or attempt to commit a felony; 18. Prescription Drugs, services or supplies as follows: except as specifically provided in the policy; a) Therapeutic devices or appliances, including: hypodermic needles, syringes, support garments and other non-medical substances, regardless of intended use; b) Immunization agents, biological sera, blood or blood products administered on an outpatient basis; c) Drugs labeled, “Caution - limited by federal law to investigational use” or experimental drugs; d) Products used for cosmetic purposes; 15 19. 20. 21. 22. 23. 24. 25. 26. 27. 28. 29. e) Drugs used to treat or cure baldness; anabolic steroids used for body building; f) Anorectics - drugs used for the purpose of weight control; g) Fertility agents or sexual enhancement drugs, such as Parlodel, Pergonal, Clomid, Profasi, Metrodin, Serophene, or Viagra; h) Growth hormones; or i) Refills in excess of the number specified or dispensed after one (1) year of date of the prescription. Reproductive/Infertility services including but not limited to: family planning; fertility tests; infertility (male or female), including any services or supplies rendered for the purpose or with the intent of inducing conception; tubal ligation; vasectomy; sexual reassignment surgery; reversal of sterilization procedures; Research or examinations relating to research studies, or any treatment for which the patient or the patient’s representative must sign an informed consent document identifying the treatment in which the patient is to participate as a research study or clinical research study; Routine physical examinations and routine testing; preventive testing or treatment; screening exams or testing in the absence of Injury or Sickness; except as specifically provided in the policy; Services provided normally without charge by the Health Service of the Policyholder; or services covered or provided by the student health fee; Nasal and sinus surgery, except for treatment of chronic purulent sinusitis; Flight in any kind of aircraft, except while riding as a passenger on a regularly scheduled flight of a commercial airline; Supplies, except as specifically provided in the policy; Surgical breast reduction, breast augmentation, breast implants or breast prosthetic devices, or gynecomastia; Treatment in a Government hospital, unless there is a legal obligation for the Insured Person to pay for such treatment; War or any act of war, declared or undeclared; or while in the armed forces of any country (a pro-rata premium will be refunded upon request for such period not covered); and Weight management, weight reduction, nutrition programs, treatment for obesity, surgery for removal of excess skin or fat. Collegiate Assistance Program Insured Students have access to nurse advice, health information, and counseling support 24 hours a day, 7 days a week by dialing the number indicated on the permanent ID card. Collegiate Assistance Program is staffed by Registered Nurses and Licensed Clinicians who can help students determine if they need to seek medical care, need legal/financial advice or may need to talk to someone about everyday issues that can be overwhelming. 16 Academic Emergency Services These services are not provided or underwritten by: UnitedHealthcare Insurance Company. AcademicHealthPlans has arranged to provide you with a $10,000 Accidental Death and Dismemberment benefit and access to travel assistance services anywhere in the world. Students enrolled in the Student Health Insurance Plan can call the multilingual call center 24 hours a day, 365 days a year to confirm coverage and access available services. Services are available to students traveling more than 100 miles from their home or outside of their home country. These services include: • Medical Assistance including referral to a doctor or medical specialist, medical monitoring when you are hospitalized, emergency medical evacuation to an adequate facility, medically necessary repatriation, and return of mortal remains. • Personal Assistance including pre-trip medical referral information and while you are on a trip: emergency medication, embassy and consular information, lost document assistance, emergency message transmission, emergency cash advance, emergency referral to a lawyer, translator or interpreter access, medical benefits verification and medical claims assistance. • Travel Assistance including emergency travel arrangements and arrangements for the return of your traveling companion or dependents. • Security Assistance including access to a secure, web-based system for tracking global threats and health or location based risk intelligence, and at an additional cost, a crisis hotline and on the ground security assistance to help address safety concerns or to secure immediate assistance while traveling outside of the country. In the event of a medical emergency call: Academic Emergency Services immediately. 1-800-625-8833 toll free in the USA or Canada 1-240-330-1470 collect outside of the USA This information provides you with a brief outline of the services available to you. Accident insurance is underwritten by ACE American Insurance Company on Form # AH-10324. Reimbursement for any service expenses is limited to the terms and conditions of the accident policy under which you are insured. You may be required to pay for services not covered under the policy. Academic Emergency Services is not affiliated with UnitedHealthcare Insurance Company. 17 Online Access to Account Information UnitedHealthcare StudentResources insureds have online access to claims status, Explanation of Benefits, correspondence and coverage information via My Account at www.uhcsr.com. Insureds can also print a temporary ID card, request a replacement ID card and locate network providers from My Account. If you don’t already have an online account, simply select the “Create an Account” link from the home page at www.uhcsr.com. Follow the simple, onscreen directions to establish an online account in minutes. Note that you will need your 7-digit insurance ID number to create an online account. If you already have an online account, just log in from www.uhcsr.com to access your account information. If you already have an online account, just log in from www.uhcsr.com to access your account information. You can also access key MyAccount functions from your smartphone at https://my.uhcsr.com. Claim Procedure In the event of Injury or Sickness, students should: 1. Report to Health Services for treatment or referral, or when not in school, to their Physician or Hospital. 2. Mail to the address below all medical and hospital bills along with the patient’s name and Insured student’s name, address, social security number and name of the university under which the student is insured. A Company claim form is not required for filing a claim. 3. File claim within 30 days of Injury or first treatment for a Sickness. Bills should be received by the Company within 90 days of service. Bills submitted after one year will not be considered for payment except in the absence of legal capacity. The Plan is Underwritten by: UnitedHealthcare Insurance Company Submit all Claims or Inquiries to: UnitedHealthcare StudentResources P.O. Box 809025 Dallas, Texas 75380-9025 1-866-907-6342 [email protected] [email protected] Plan is arranged by: Academic Health Plans, Inc. P. O. Box 1605 Colleyville, TX 76034-1605; 817-479-2100; 888-308-7320 www.ahpcare.com/louisville Please keep this Brochure as a general summary of the insurance. The Master Policy on file at the University contains all of the provisions, limitations, exclusions and qualifications of your insurance benefits, some of which may not be included in this Brochure. The Master Policy is the contract and will govern and control the payment of benefits. This Brochure is based on Policy # 2011-382-1 v9-NOC 5(02/10/2012) 18 POLICY NUMBER: 2011-382-1 NOTICE: The benefits contained within have been revised since publication. The revisions are included within the body of the document, and are summarized on the last page of the document for ease of reference. NOC 3 (12/14/11) • Schedule of Benefits header – Women’s Health Care Expense: FROM: Preferred Allowance / Usual and Customary Charges TO: Paid as any other Sickness NOC 2 (12/01/11) • Schedule of Benefits header – Campus Health Services: FROM: Immunizations are paid at 100% (Hepatitis, MMR, Varicella, Tetanus, HPV, Meningococcal & Pneumococcal) TO: Immunizations are paid at 100% (Hepatitis, MMR, Varicella, Tetanus, HPV, Meningococcal & Pneumococcal, and all CDC recommended immunizations per the CDC recommended immunization schedule.) • Immunization – change parenthetical: FROM: (Benefits are payable for routine immunizations, includes: Hepatitis, MMR, Varicella, Tetanus, HPV, and Meningococcal.) TO: (Benefits are payable for routine immunizations, includes: Hepatitis, MMR, Varicella, Tetanus, HPV, and Meningococcal, Pneumoncoccal and all CDC recommended immunizations per the CDC recommended immunization schedule.) NOC 1 (11/09/2011) • Schedule of Benefits header: FROM: “Copays, Deductibles and non-covered Medical Expenses do not count towards meeting the Out-of-Pocket maximums.” TO: “Per Service copays, Deductibles and non-covered Medical Expenses do not count towards meeting the Out-of-Pocket maximums.” POLICY NUMBER: 2011-382-1 NOTICE: The benefits contained within have been revised since publication. The revisions are included within the body of the document, and are summarized on the last page of the document for ease of reference. NOC 5 (02/10/12) Exclusion 1 has changed from '1. Acupuncture: allergy testing; except as specifically provided in the policy;' TO '1. Acupuncture: except as specifically provided in the policy; NOC 4 (01/10/12) • Prescription Drug benefit - add parenthetical to Out-of-Network Providers: (Out-of-Network Provider: After the $15 Deductible per prescription for generic drugs / $30 Deductible per prescription for brand name drugs has been satisfied, Prescription Drugs will be payable at 75% of Usual and Customary Charges. The Insured would need to pay for the prescription in full and submit the receipt to the company for reimbursement.)