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The Marketing Environment BBS-4-TME Coursework Assignment 1 Referred The Coffee Market: Case Study, LSBU, 2011. 1 INSTRUCTIONS 1. You are required to answer ALL the following TEN questions. 2. The answers in total should amount to approximately 2000 words. 3. You must submit you work to the Referred coursework turnitin on the Marketing Environment blackboard site. Your work will not be marked unless this plagiarism check has been completed. 4. You should submit your work by 4pm 20 August, 2012. 5. All the answers are covered in the case studies and in material from the textbook. You may look for additional material but this is not necessary. 6. The requirements for the coursework are to be found on pages 14-15. QUESTIONS Answer ALL Questions All questions carry equal marks (10% per question) Questions relate to ‘The coffee market’ and the ‘The coffee market update 2012. 1. Describe how coffee price have changed since 2007. [See Figure 1 Coffee price update. This question asks you to describe, no explanation of why prices have changed is necessary.] 2. Explain what is meant by the own price elasticity of demand for coffee. Why is the own price elasticity of coffee likely to be low? 3. What would you expect to happen to the price of green coffee in the future? Give reasons for your answer. 4. Why is the coffee price so unstable? [Use a supply and demand diagram.] 5. What are the major factors influencing the retail demand for coffee in the UK? 6. Describe the market shares of the retail coffee makers. 7. How do coffee makers differentiate their brands? 8. What barriers to entry are there for a company considering entering the retail coffee market? 9. Consider how supermarket own labels affect the branded coffee manufacturers? 10. Explain how are coffee producers trying to increase their revenue from coffee sales? The Coffee Market: Case Study, LSBU, 2011. 2 The coffee market update 2012 Brian Ardy Coffee prices peaked at $2,7 in April 2011. Since then the price has fallen. There has been a general fall in the price of commodities. This may be because commodity speculators have changed their view of the market. There are also predictions of bumper harvests for many agricultural products. Or the price fall may be the result of concerns over a possible worldwide recession (Economist, 2012). Figure 1 Monthly coffee prices 2007-12 3 US$ per pound 2.5 2 1.5 1 0.5 0 2007m01 2008m01 2009m01 2010m01 2011m01 2012m01 Source: IMF, 2012 References Economist (2012) Buttonwood: Grains, gas and growth: Making sense of the fall in commodity prices, The Economist, 23 June. IMF (2012) International Financial Statistics, Commodity Prices, www.esds.ac.uk The Coffee Market: Case Study, LSBU, 2011. 3 Case Study The coffee market Brian Ardy Introduction Coffee is a tropical crop the seed of the coffee tree grown in tropical areas, but it is the world’s favourite hot beverage. It is an important commodity being world’s seventh most important agricultural export by value and for twelve countries it is their most important agricultural export (FAO, 2011). This case study will examine the world market for green (raw) coffee and the retail market for coffee. The coffee price Primary products such as green coffee often have very unstable prices and this is clearly shown in Figure 1. For example the current price of coffee on the New York market varied from less than 1 US$ per kilogram in the 1960s, to 5.9 US$ in 1977. In looking at a complicated graph such as Figure 1 there are two crucial features you need to describe. First, the trend, over the long term is the price rising or falling? Second, the peaks and troughs, when was the price very high and when very low, what was happening to the price between these peaks and troughs. To describe data you need some information from the graph but not too much. Figure 1 The price of Brazilian Coffee 3 US $ per pound 2.5 2 1.5 1 0.5 0 1960 1970 1980 1990 2000 2010 Source: IMF, 2011 Expressing prices in money terms over a long period is misleading because over time prices rise (the value of money falls) with inflation. The higher line in Figure 2 is the actual/current/nominal price of coffee. The lower line in Figure 2 deflates the coffee price by the rise in US consumer prices, so as to provide a comparison between coffee prices and other prices over time, to measure the real price of coffee. If the coffee price goes up more quickly than other prices, then coffee is becoming relatively more expensive compared to other The Coffee Market: Case Study, LSBU, 2011. 4 products, the real price of coffee is rising. If the coffee price goes up more slowly than other prices, then coffee is becoming relatively cheaper compared to other products, the real price of coffee is falling. Figure 2 Brazilian Coffee Prices Current & Real $ 3 US $ per pound 2.5 2 1.5 Current $ 1960 $ 1 0.5 0 1960 1970 1980 1990 2000 2010 Source: IMF, 2011; Commission, 2011. When the real price of coffee is calculated a very different picture emerges, in particular in relation to the trend in the real price, the fluctuations, particularly more recently are less pronounced. The coffee price has fallen relative to the prices of goods and services in general and therefore, coffee has become relatively cheaper. Incomes have risen faster than prices so this makes coffee even more affordable. This data on coffee prices raises some interesting questions. Why are coffee prices so unstable? Why has the real price of coffee been falling? The price of coffee is determined by supply and demand in the world market. So the factors which determine supply and demand and how these have changed will now be examined. The demand for coffee The demand for coffee depends upon its price, the price of substitutes, the price of complementary products, incomes, population and preferences. The effect of these factors and how they are changing will be considered in turn: The price of coffee As the price of coffee increases, other things remaining unchanged, the quantity of coffee demanded should fall. The demand curve for coffee should slope downwards, the lower the price the greater the quantity which will be demanded. This is expected for two reasons the substitution and income effects of a price rise. As coffee rises consumers will be encouraged to switch to alternative drinks, such as tea and chocolate. Switching to alternative drinks will be difficult for consumers because they have strong preferences about foods. So the substitution effect is likely to be weak in the short term but stronger over the long term as diets change. If the coffee price rises and you choose to consume the same amount of coffee, the income you have left to spend on other products is reduced. So coffee use will tend to diminish because people can no longer afford it. Since coffee accounts for only a small The Coffee Market: Case Study, LSBU, 2011. 5 proportion of expenditure in high income countries the income effect of a price change will be small. In low income countries this effect can be more significant. A further effect limiting the impact of changes in green coffee prices on the quantity demanded is the fact that the green coffee price only accounts for a small proportion of the retail price of coffee. Transport, processing and distribution will account for a large proportion of coffee prices. Green coffee accounts for only 12.5% of the retail price of the best selling instant coffee, Nescafe, so a 40% increase in the price of coffee would mean that the retail price of the product would only have to rise by 5% to cover the increased cost. The sensitivity of the quantity of coffee demanded to changes in its price is measured by the price elasticity of demand for coffee. Price elasticity of demand for coffee = % change in the quantity demanded of coffee % change in the price of coffee Assuming: the price of coffee is the only influence on the demand for coffee that changes. The price of substitutes Substitutes are products that perform similar functions, so the major substitutes for coffee in consumption are other hot drinks such as tea and chocolate. The demand for coffee will be positively related to the price of these substitutes. So if the price of tea fell, consumers would switch from coffee to tea and the demand for coffee would fall (the demand curve would shift). The price of complementary products Complementary products or complements, are products which are consumed together together, such as a coffee and sugar. The complementary between coffee and other products is likely to be limited so this effect will probably be weak. Income As incomes rise the consumption of a product is expected to rise because people are able to afford more of it. It is usually the case that the demand for a product will rise as income rises. The relationship between the demand for coffee and income is measured by the income elasticity of demand: Income elasticity of demand = % change in quantity demanded for coffee % change in income Assuming: that income is the only influence on the demand for coffee that changes. With relatively low cost food products such as coffee, at lower income levels increases in income increase the quantity demanded, but as income rises the impact of income on the quantity demanded decreases. Thus the income elasticity of demand decreases as income increases. One estimate is that at an income of US$ 19200 (£12226) the income elasticity of demand for coffee becomes zero (Webb and Hall, 2009). So the effect of rising incomes on the demand for coffee comes mainly from rising incomes income in developed countries, where average income is lower, but even here the income elasticity of demand for coffee is only relatively low at 0.3 (Webb and Hall, 2009). Population The number of possible consumers of food is obviously determined by the size of the population, as the population grows the demand for food will increase. So an important factor driving the demand for coffee is the growth of population. Population growth is largely concentrated in the developing (middle and low income) countries (Figure 3). The Coffee Market: Case Study, LSBU, 2011. 6 Figure 3 World population 1960-2009 8000 7000 Million people 6000 5000 4000 3000 Middle & low income countries 2000 1000 0 1960 High income countries 1965 1970 1975 1980 1985 1990 1995 2000 2005 Source: World Bank, 2011 Preferences Consumption of coffee for food derives from consumer preferences which are not static. As incomes rise in poorer countries diets become more eclectic over time and this has led to a growth in demand for coffee, in countries where it is not a traditional part of the diet. Consumption of coffee Figure 5 shows the consumption of coffee in importing countries these are mainly developed (high income) economies, who account for over 80% of coffee consumption.1 Figure 4 Coffee consumption in importing countries 5 4.5 Million tonnes 4 3.5 3 2.5 2 1.5 1 0.5 0 1990 1995 2000 2005 2010 Source: ICO, 2011 Conclusion on demand The demand factors considered above, indicate that the growth in coffee demand has been driven by the growth of World population, growth of world income combined with falling 1 Data is not available for all countries for the whole period. The Coffee Market: Case Study, LSBU, 2011. 7 real prices. With demand in the developing countries growing slowly, it is rising population and incomes in developing countries that is likely to generate future growth in coffee demand. The supply of green coffee There are two important coffee markets to be considered, the market for raw (green) coffee and the retail market for coffee, which will be considered later. Coffee beans are produced by millions of farmers around the world, although some of these enterprises can be large, they are all small in relation to the total market. The quality of coffee will depend upon the variety of bean and the conditions under which it is grown, but t simplify raw coffee will be considered a homogeneous product. The quantity of coffee supplied by farmers will depend upon the price of coffee, the price of other agricultural crops, the price of the factors of production used to produce coffee, the productivity of these factors, technology and natural conditions. The costs of factors of production and their productivity will determine the cost of producing coffee. Productivity over the long term will be determined by technology and the efficiency with which agricultural production is organised. The price of coffee Normally it is expected that as the price of a product rises then the supply will rise. This is because the higher price makes more intensive and more expensive use of production facilities profitable and encourages producers to switch production from products. This should be the case for coffee as the price of coffee rises, the amount of land devoted to coffee production should increase.2 The production of coffee will intensify, yields will rise as more fertiliser is applied. In the longer term research and development of techniques to raise coffee yields will increase. Figure 5 World coffee production 1990-2010 9 8 Million tonnes 7 6 5 4 3 2 1 0 1990 1995 2000 2005 2010 Source: ICO, 2011 The general trend in coffee production is upwards but since the prices rises of the early 1970s the trend even in nominal prices is downward (Figure 5). There seems to be no relationship between the current coffee price and coffee production (Figure 6). High prices do not seem to lead to an increase in production. Figure 6 shows the relationship between this years 2 This assumes the price of coffee rises relative to other crops. The Coffee Market: Case Study, LSBU, 2011. 8 production and the price two years earlier. This lag between price and production changes it introduced because it takes time to plant and grow new coffee trees. Part of the problem may be that coffee prices are very unstable. This makes farmers cautious in responding to an increase in price because when the production comes on stream the high price may be past. A high price that persists may lead to increased production, but coffee production has risen despite falling prices in the long term, so price does not seem to have much effect on coffee production. Figure 6 Coffee prices and coffee production 4 3.5 Price US$ 3 2.5 2 1.5 1 0.5 0 5 6 7 8 9 Production million tonnes [lagged 2 years] Source: ICO, 2011 The price of other agricultural products All agricultural products are substitutes in production, the resources used to produce one agricultural product could be switched to produce another. So if there are significant changes in other agricultural prices this could affect the production of coffee. In practice there is a tendency for agricultural prices to move together, so these substitution effects in production are likely to be limited. The price of factors of production The cost of producing coffee depends upon the price of factors of production and their productivity. So if factor prices rise then coffee prices will have to rise, to ensure that costs are covered and farms earn a normal profit. Over time wages and capital costs rise so prices will rise unless increasing productivity offsets these cost increases. Coffee is produced with a finite resource, land. As Mark Twain said of land “They aint making it anymore!” Although the amount of land is fixed the amount available for agriculture is diminishing with urban growth and problems such as desertification. The amount of land available for coffee production also depends upon what other crops are grown. The area under coffee production shows no clear trend (Figure 7). The Coffee Market: Case Study, LSBU, 2011. 9 Figure 6 Land area used for coffee production 12 Hectares million 10 8 6 4 2 0 1961 1966 1971 1976 1981 1986 1991 1996 2001 2006 Source: FAO, 2011b Technology The amount of coffee grown on each hectare can also change, this is the yield or the productivity of land. Over time yields have been rising, so more coffee can be grown on the same amount of land. This rise in coffee yields is the result of science/technology such as better varieties of coffee (disease, drought resistance), improved cultivation (more accurate application of fertilizer, herbicides and insecticides). Besides technical change the adoption of best practice can also raise yields, yields differ between farms even where the growing conditions are similar, so yields can be raised by increasing the performance of the less efficient farms. These factors have meant that coffee yields have risen, the yield in 2009 at 0.85 tonne per a hectare was an increase of 82.7% on the 1961 yield (Figure 7). Figure 7 Coffee yield 0.9 Tonnes per hectare 0.8 0.7 0.6 0.5 0.4 0.3 0.2 0.1 0 1961 1966 1971 1976 1981 1986 1991 1996 2001 2006 Source: FAO, 2011 Shocks Coffee production depends upon natural conditions, the weather and pest and diseases. This random element in production is shown by the fluctuations in production (Figure 8). The Coffee Market: Case Study, LSBU, 2011. 10 Figure 8 Coffee production annual changes % change on previous year 40 30 20 10 0 -10 -20 -30 1962 1967 1972 1977 1982 1987 1992 1997 2002 2007 Source: FAO, 2011b The retail coffee market The market for green coffee is characterised by many sellers, relatively homogeneous products, unstable production and prices. The retail coffee market is very different it is dominated by a few seller, differentiated products, stable production and prices. Coffee is mostly used for instant coffee which accounts for 80.7% of household coffee sales (Mintel, 2011), so this is the market which this analysis will concentrate upon.3 The volume of sales did increase 3.7% in 2010 but this was due to heavy discounting of some brands (Mintel, 2010). The volume of sales are unlikely to increase more, the value of sales should increase with rises in price and consumers moving to premium brands. But the value of sales will be under pressure from the difficult economic circumstances find themselves in. This is a mature market with consumption in decline. Younger people are moving towards fresh ground coffee, and once people retire their instant coffee consumption declines significantly. So the instant coffee market is being squeezed from both ends of the age spectrum. Coffee pods such Nespresso have failed to gain significant market share in the UK, on 2010 they only accounted for 3.3% of the market, but they could in the future further erode the instant coffee market. The rising price of beans and other cost pressures are tending to push instant coffee prices up, prices rose 8.2% in 2009 (Mintel, 2011). Instant coffee is a commoditised product and its low price per cup is one of the great attractions for consumers. Market Structure Number of firms and market shares The market for instant coffee has many brands but one dominant firm, the Swiss multinational Nestle, which in 2010 had 40.9% of the market by value. Other important players in the 3 Instant coffee is losing market share to fresh ground coffee and coffee pods. The Coffee Market: Case Study, LSBU, 2011. 11 market are Kraft which had an 18.7% share, the supermarkets whose own brands accounted for 11.9% of the market, with the remaining 28.6% of the market accounted for by smaller players. Table 1 UK coffee market shares by value of sales, 2008-10 % Nestle Kraft Own label Others 2008 43.0 16.5 9.0 31.5 2009 41.3 17.5 12.0 29.1 2010 40.9 18.7 11.9 28.6 Source: Mintel, 2011 Nestle and the smaller players in the market (others) are losing market share to Kraft and own label coffee. Although the data is only available for a short period, so care needs to be taken in assuming these are well established trends. Brands The market is characterised by plethora of brands. The biggest brand Nescafé Original and the smaller brands (others) are losing market share (Table 2). Premium brands such as Nescafé Gold Blend, most Kenco brands, Douwe Egberts are gaining market share, as are the supermarket own-label coffees. Table 2: Brand market share of the in-home coffee market, in value sales, 2008-10 2008 Nescafé Original (Nestlé) Nescafé Gold Blend (Nestlé) Kenco Smooth Roast (Kraft) Kenco Rich Roast (Kraft) Douwe Egberts Pure Gold (Sara Lee) Kenco Decaffeinated Carte Noire (Kraft) Nescafé Cappuccino (Nestlé) Nescafé Decaffeinated (Nestlé) Kenco Rappor (Kraft) 23.5 13.7 4.8 3.8 2.8 3.1 2.9 2.8 3.0 1.9 2009 % share 21.4 14.7 5.4 4.3 2.9 3.1 2.9 2.7 2.5 1.8 2010 20.7 15.2 5.8 4.8 3.1 3.1 3.1 2.8 2.2 1.8 2008-10 % change -8.8 15.6 24.4 30.7 16.9 3.9 11.0 3.7 -23.9 -1.7 Own-label 8.9 12 11.9 37.2 Others 28.7 26.2 25.5 -8.0 Source: Mintel (2011) The proliferation of brands serves several purposes for firms. The differentiated brands may meet the different preferences of consumers. These may be for clear product differences such as decaffeinated coffee, they may relate to quality or they may be aspirational. Thus different brands will appeal to different consumers. For example Nestles has a large market share but its brands are not very appealing to younger consumers, so Nestle has introduced the Dolce Gusto brand of coffee pods. Kraft markets its coffee primarily under the Kenco brand avoiding the rather staid image of the parent company. These brands are supported by heavy advertising and product support. Kraft has invested heavily in 2008-10 its expenditure on advertising the Kenco instant brand was £12.5million. The Coffee Market: Case Study, LSBU, 2011. 12 Instant coffee is not a product with significant nature barriers to entry, there are not large economies of scale in production, the technology is not protected by patents. But the proliferation of brands acts as a barrier to the entry of new firms. New entrants will find it difficult to get consumer recognition for their product, they cannot finance large advertising campaigns. Advertising is subject to economies of scale higher level of expenditure are likely to be more effective. There will be churn in the market with consumers switching between brands but the greater the number of existing brands the less likely it is that a new brand will be chosen. References FAO (2011a) FAO Statistical Yearbook 2010, Rome: UN Food and Agricultural Organisation, http://www.fao.org/economic/ess/ess-publications/ess-yearbook/en/ FAO (2011b) FAOSTAT, Rome: UN Food and Agricultural Organisation, http://faostat.fao.org/site/339/default.aspx ICO (2011) Historical Data, International Coffee Organisation (ICO), http://www.ico.org/new_historical.asp?section=Statistics Mintel (2011) Coffee – UK – April 2011, www.mintel.com Webb, M. and Hall, V. (2009) Application of a dynamic panel estimator to cross-country coffee demand: A tale of two eras, Journal of Economic Development, Vol. 34.1, pp. 117. World Bank (2011) World Development Indicators 2011, accessed via www.esds.ac.uk The Coffee Market: Case Study, LSBU, 2011. 13 The key factors that will be taken into account in assessing the questions are as follows: Assessment criteria Knowledge and understanding a. Demonstrates a knowledge of the relevant aspects of the topic. b. Shows an understanding of relevant economic theory. Evidence base c. Use of an appropriate range of resources from the case study and associated material (articles, statistics) d. Selection of relevant material from these sources. e. Employing this material in the answers. Intellectual skills f. Demonstrates ability to describe developments in the relevant market. g. Ability to evaluate and analyse the factors causing these market developments. h. Use of independent thought in the answers. Writing skills i. Ability to write clearly j. Use of an appropriate style of writing k. Accuracy of grammar and spelling l. Appropriate paragraphs Presentation m. Complete and accurate referencing n. Complete and accurate bibliography o. Use of tables and graphs p. The layout of the answers. General advice on the assessment: Answer the questions: Make sure you organise your answers by individual question this is not meant to be an essay. Refer back to the question when you are writing to ensure relevance. Organisation: plan your answers carefully, this will help you develop a logical argument and to avoid repetition. Try to write interesting first and concluding sentences. Style: the way in which ideas are expressed. You should aim for a straightforward and clear style, not over-elaborating or using convoluted sentences. Evidence: the support of arguments by: references, examples and appropriate and up to date statistics. Referencing: the answers should be thoroughly referenced using the Harvard system. This means that in the text will appear the Author’s surname/family name and the year of publication (Simmons, 2006). If there is more than one reference for the same author in a particular year add a,b,c etc. after the year e.g. (Simmons, 2006a). Every paper must have an author even if it is an organisation e.g. (European Commission, 2008) (Economist, 2008). This applies to websites as well, if there is no author the author is the organisation running the website e.g. (AA, 2008), if there The Coffee Market: Case Study, LSBU, 2011. 14 is no date use the current year. Website addresses must not appear in the text and should only appear in the bibliography if this is the only way of referring to the work. For example journal articles accessed electronically need only be referenced to the journal, no web address is necessary. Bibliography: this should demonstrate that an appropriate range of references have been consulted, credit will be given where there the list of references has been extended beyond the course reading list. Every author referred to in the text should be referenced. Follow the style I use. Your work should be organised in paragraphs, which are several sentences on the same topic, paragraphs should be separated by lines or should be indented. Individual sentences must not start on new lines. You should check the spelling and grammar by turning on the Word system and setting it to English (UK). You should proof read through your work carefully. If you have any further questions about the assessment please ask your tutor. The Coffee Market: Case Study, LSBU, 2011. 15