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Interserve in the Middle East December 2010 The Middle East in context Revenue & margin progression, 2004 – H1 2010 Contribution to Group operating profit* £350m Rest of World 8% 12% £300m 10% £250m 8% Middle East & Africa 35% £200m UK 57% 6% £150m 4% £100m 2% £50m * Analysis based on proportion of H1 2010 total operating profit before group services £0m 0% 2004 2005 2006 Revenue 2007 2008 2009* H1 2010* Margin (profit after tax) * Qatar tax reported at associate level from 2009 onwards, offset by lower Group tax charge The Middle East has grown to become a major driver of Interserve’s business 2 The Trusted Partner Key messages - Middle East • We have a long & successful trading record across the region • Our business is well diversified, by geography & activity • Region provides excellent example of how Interserve is developing • Cash collection remains robust • Good potential for continued medium-term growth, albeit current activity levels are below recent highs 3 The Trusted Partner Middle East overview Geographic exposure Saudi Arabia 4% Oman 10% Other 7% Dubai 11% Abu Dhabi 11% Qatar 57% Sector exposure Industrial 14% Residential 10% Activity exposure Leisure Equipment hire 32% 11% Construction 53% Commercial Infrastructure 45% 20% Services 15% 4 The Trusted Partner Current market environment Tendering and work-winning • High levels of tendering activity across the region, though speed and rate of conversion into orders below historic highs as clients re-tender contracts • Nevertheless, future workload above levels of a year ago Liquidity • Level of debtors in region has reduced from early 2009 levels • Continuing to work closely with clients, debt recovery will remain an area of significant focus • Have accommodated increased debt provisioning within strong trading results 5 The Trusted Partner Positive outlook • Good medium-term growth prospects for the region • Interserve is expanding both service offering & geographical footprint to capture more of the opportunity in the region • • Support Services • Saudi Arabia • Libya Expect increasing competition but margins to remain attractive relative to levels in developed markets The Middle East is set to remain a major driver of Interserve’s business in the future 6 The Trusted Partner Regional Economy in Context Economic outlook vs. rest of world Real GDP Growth (%) 2007 2008 2009 2010 2011 2012 2013 Qatar UAE Oman Saudi Arabia Oil price assumptions ($/bbl) 14.0 5.2 7.7 3.3 69 15.0 7.4 13.0 5.7 94 7.7 -3.0 1.4 0.4 60 15.2 4.9 3.6 2.6 77 10.3 4.0 2.4 2.5 80 6.7 4.4 2.9 2.7 85 3.8 4.0 2.9 3.7 90 USA Eurozone Japan China World 2.1 2.7 2.3 13.0 4.1 0.4 0.7 -0.7 9.0 2.1 -2.6 -4.0 -5.2 8.7 -1.7 2.6 1.6 2.9 9.7 3.8 1.6 1.5 0.9 7.5 3.0 2.3 1.9 1.2 8.6 3.6 2.3 2.0 1.3 7.6 3.7 2007 2008 2009 2010 2011 2012 2013 12.7 9.5 0.2 12.3 10.6 8.8 1.2 27.7 7.6 -1.1 -0.1 -6.2 12.7 7.2 9.4 5.0 11.9 8.3 8.3 4.2 10.4 10.1 7.9 4.8 9.0 9.2 7.3 5.2 Fiscal Balance (% of GDP) Qatar UAE Oman Saudi Arabia Source: Business Monitor International, Q4 2010 8 The Trusted Partner Qatar - our largest Middle East market Major presence for over 10 years Extensive range of activities Highest GDP per capita in world World’s 3rd largest gas reserves Interserve’s businesses in Qatar Engineering & fabrication services Construction Mechanical & electrical services Equipment hire Training 9 The Trusted Partner Qatar economic drivers • Oil & gas sector contributes c. 60% of GDP ― ― ― Heavy investment to increase LNG production expected through to 2012 Forward LNG production pre-sold through long-term contracts (i.e. demand-led investment) Support & maintenance of infrastructure required beyond this 2006 2007 2008 2009 2010 2011 RasGas 16.0 20.7 20.7 28.5 36.3 36.3 QatarGas 9.9 9.9 9.9 25.5 33.3 41.1 25.9 30.6 30.6 54.0 69.6 77.4 Qatar LNG production Million tonnes per annum Total • Government investment in infrastructure as part of Qatar National Vision 2030 ― ― State-funded infrastructure projects (port, airport, rail system, utilities & water systems etc) Development of education & science sectors as hubs for region (e.g. Education City) • Strong fiscal position, large balance of payments surpluses expected to persist ― 2010/2011 Budget based on $55/bbl oil price, so surplus now likely in 2010/2011 even after allowing for record level of government spending (targeting completion of major infrastructure projects) 10 The Trusted Partner Qatar – major project examples Project Title Client Approx. Value Approx. Timetable National Rail System Qatar Railways Development Company US$ 17bn na New Doha International Airport Civil Aviation Authority US$ 9bn 2005 – 2014 New Doha Port Higher Committee for the Coordination & Pursuance Executive Council US$ 7bn 2010 – 2014 Lusail Development Lusail Real Estate Development Company US$ 5.5bn 2011 – 2018 Heart of Doha Dohaland US$ 5.5bn 2010 – 2016 The Pearl Qatar United Development Company US$ 5bn 2006 – 2012 Ras Girtas Power & Water Plant Ras Girtas Company US$ 3.8bn 2009 – 2011 Al Wa’ab City Nasser Bin Khaled & Sons Holding Company US$ 3.2bn 2006 – 2011 Entertainment City Abu Dhabi Investment House US$ 3bn 2010 – 2015 Doha Metro Ministry of Communications & Transport US$ 3bn 2011 – 2015 Qatar – Bahrain Causeway Public Works Authority US$ 4bn 2010 - 2015 (Phase 1) Source: BMI Qatar Infrastructure Report Q4 2010, Construction Week 11 The Trusted Partner UAE economic drivers • Economic outlook stabilising: rebound in oil prices set to see UAE return to growth in 2010 after contraction in 2009, and expect balanced budget in 2010. Oil price remains most important growth driver • Sept 10 announcement that Dubai World has reached an agreement with creditors to restructure its debt was a welcome development, but much debt restructuring still to be completed (e.g. Nakheel sukuk bond issuance still awaited) and confidence remains fragile in Dubai • Nevertheless, economic activity in Dubai appears to have troughed, though likely to be many years before returns to prior levels • Abu Dhabi now main engine for growth given it enjoys 90% of the UAE’s oil wealth, though emirate keen to avoid becoming another Dubai and is taking a more conservative approach to its development 12 The Trusted Partner Oman economic drivers • 2010: Govt had forecast a budget deficit of RO 800m forecast, c. 3% of GDP, for 2010 but set to turn in a surplus on higher than budgeted oil price (budget estimate was US$50/barrel) • 2011: Budget based on oil price of US$55/barrel, government investment set to rise 11% yoy in 2011 (after record year of investment in 2010) • Economy highly dependent on oil production and prices – oil production comprises c. 70% of national income – so government keen to diversify economy, providing impetus to spending on power, transport & tourism 13 The Trusted Partner Construction Qatar - Gulf Contracting • • Based in Doha, JV established in 1996 with Al Darwish United, one of Qatar’s major construction companies since its formation in 1976 (Interserve 49%: Al Darwish 51%) Principally operates as building and civil engineering contractor to large blue-chip international clients, plus: ― Designs & manufactures market leading “Spacemaker” prefabricated buildings. ― Al Manjara joinery carries out fit-outs for banks, hotels and palace. ― Also Interior Fit-Outs division called Interspace. • No of employees: c. 8,000 • Revenues: c. QAR 1.4bn Turnover by Activity Residential Oil & Gas 11% 26% Commercial 17% Industrial 12% Utilities 34% Key Customers: • • • • • • • • Siemens Nakilat Areva Qatar Airways Marubeni Punj Lloyd Trags HSBC 15 The Trusted Partner UAE - Khansaheb Civil Engineering JV • • Khansaheb Civil Engineering was the first engineering contractor in the UAE, founded in 1935 and based in Dubai. Interserve been in partnership with Khansaheb since 1981 (Interserve 45%: Khansaheb 55%) Key clients include: ― ― ― ― • Turnover by Activity Residential Leisure 1% Commercial 27% 26% Majid Al Futtaim Easa Al Gurg Ducab TDIC Also delivering FM contracts, leveraging UK expertise and local knowledge/contacts • Moving into Abu Dhabi, market with significant potential, though taking time to pick up • No of employees: c. 7,500 • Revenues: c. AED 1.2bn Infrastructure Retail 14% 6% Transport Industrial 2% 24% 16 The Trusted Partner Oman - Douglas OHI JV • • • Based in Oman, a JV established in 1981 with Oman Holdings International (Interserve 49%: OHI 51%) Expertise in oilfield activities, power station & water desalination projects Key customers: ― ― ― ― Renaissance Services Occidental Ministry of Justice Al Hosn Investments • No of employees c. 3,900 • Revenue: c. RO 50m Turnover by Activity Residential 8% Leisure 20% Commercial 24% Oil & Gas 14% Government Industrial 16% 18% 17 The Trusted Partner Services Serving the vast, growing Middle East petrochemical industry Qatar • World’s 3rd largest natural gas reserves (330 year reserve life), world’s leading LNG • producer Gas production set to rise from 107bcm to 180 bcm pa from 2009 to 2019 Oman • Govt targeting increase in oil production from 870k b/d in 2010 to 1m b/d in 2015 Abu Dhabi • • Geographic expansion opportunity Oil production to rise from 2.65mn b/d to 3.5mn b/d from 2009 to 2019, alongside increase in gas production from 50bcm pa to 120bcm pa over same period 19 The Trusted Partner Qatar - Madina Group • Madina Group formed in 1997, Interserve took 49% stake June 2007 • Operates through four subsidiaries: ― ― ― ― Madina WLL – design, engineering & fabrication services Qatar International Safety Centre Qatar Inspection Services Severn Glocon – sale & R&M of control valves • Principal markets: oil & gas, engineering process industry • Service provision: 50% new build, 50% R&M • No of employees: c. 1,400 • Revenues: c. QAR 265m Turnover by Activity Petrochemical Gas 5% Other 6% 18% Offshore 71% Key Customers: • • • • • • Maersk ExxonMobil Shell RasGas Qatar Petroleum Oryx 20 The Trusted Partner Contract example - Qatar Shell GTL project Shell’s largest GTL project in the world at Ras Laffan, Qatar • • 5 year, £30m services contract The provision of qualified personnel to deliver training programs for the Shell Pearl GTL Project • Managing a purpose-built & fully resourced central training facility • Programs cover health, safety, vocational environment & management training • • • 100,000+ personnel passed through the training centre to-date Subsequently added infrastructure maintenance contract Opportunity to grow with major international client 21 The Trusted Partner Qatar - How United Services Turnover by Activity • • 49% Interserve: 51% Al Darwish United Principal business is provision of mechanical & electrical services to the construction industry, including provision of new build, maintenance and post contract support. • Principal markets: banking, infrastructure, residential • No of employees: c. 1,000 • Revenues: c. QAR 120m Residential Oil & Gas 20% 8% Infrastructure Commercial 23% 4% Industrial 3% Banking Transport 36% 6% Key Customers: • • • • • Gulf Contracting ExxonMobil Qatar Cool HSBC Salam Industries 22 The Trusted Partner Oman – OTI • • Based in Oman, OTI provides professional training and consultancy services and was established in 1992. The joint acquisition by OHI and Interserve was completed in June 2010 (Interserve 49%: OHI 51%) OTI currently specialises in: ― Health, Safety & the Environment (HSE) ― Business, Leadership & Language (BLL) ― Defensive Driving Courses (DCC) • Key customers: ― ― ― ― Galfar Engineering Oman LNG Ministry of Education Petroleum Development of Oman • No of employees c. 40 • Revenue: c. RO 1m Turnover by Activity Other BLL 13% 10% HSE 52% DDC 25% 23 The Trusted Partner Middle East FM market • Less mature market Middle East FM opportunity pipeline £300m total life 8% • Relationship development 14% Secured 42% Bidding Pre‐qualify • Limited competition 20% • Attractive margins Pipeline Long‐term 16% 24 The Trusted Partner Middle East Support Services – Our USP Local Partner Associate Companies • Infrastructure • 20,000 employees • Reputation • Local Relationships/Understanding 25 The Trusted Partner Equipment Services RMD Kwikform Middle East • • Over 30 years trading in the region Provides formwork, falsework and access solutions to contractors • Estimated market shares: Oman 29%, Bahrain 34%, Qatar 14%, UAE 7% • Saudi Arabia start-up in 2H 2009 • No of employees: c. 350 • Revenue: c. £70m 27 The Trusted Partner Saudi Arabia – growth opportunity General • Company registered 2H 2009 • Sponsor: Badr Al Mutlaq Group Rationale for Entry • Growth market • Oligopoly • Old fashioned products & services • Poor service levels Saudi Arabia Capital: Riyadh Population: 28.69m GDP: c. $500bn GDP Growth: c.4% Al Mutlaq Group • Established 1954 • RMD Kwikform’s sponsor in Saudi Arabia • Operates in a variety of sectors including real estate, retail and manufacturing 28 The Trusted Partner Saudi Arabia economic drivers Expansionary fiscal policy • On back of recovering oil prices in 2010 government now expecting a budget surplus in 2010 and has subsequently approved a record budget for government investment in 2010/11 • The Ninth Development Plan for the Kingdom of Saudi Arabia, announced in August 2010, sets out to invest SAR1,444bn (US$385bn) between 2010 and 2014 • Main focus of government investment is infrastructure, particularly transport (railways, airports & ports) & independent water and power plants (IWPP’s) Major Growth Drivers • Demographics – around 66% of the population is less than 25 years old • Eastern Province: ― Oil-related work • Central Province: ― Government ― Education ― Residential developments • Western Province: ― Islamic tourism & associated hotels/hospitality ― Airport, roads 29 The Trusted Partner Key messages - Middle East • We have a long & successful trading record across the region • Our business is well diversified, by geography & activity • Region provides excellent example of how Interserve is developing • Cash collection remains robust • Good potential for continued medium-term growth, albeit current activity levels are below recent highs 30 The Trusted Partner Investor relations contact: Matt Jones, Head of Investor Relations 0118 960 2280 [email protected]