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Kingston Technology Data Silo DS500 RemotaSilo 9-Bay Expansion Chassis with Remote System Monitoring User’s Guide Kingston Technology ® Data Silo DS500 RemotaSilo™ 9-Bay Expansion Chassis with Remote System Monitoring User’s Guide Part No. D89-0000-0053 B00 June 1998 Kingston Technology Company 17600 Newhope Street Fountain Valley, CA 92708-9885 Phone (714) 438-1850 Fax (714) 438-1847 RemotaSilo User’s Guide - Rev. B00 Kingston Technology Company i Table of Contents Introduction......................................................................................................... 5 Package Contents .............................................................................. 6 Host PC Computer Requirements....................................................... 7 System Features ................................................................................ 8 Hardware Installation .......................................................................................... 9 Port and Cable Configurations .......................................................... 10 Asynchronous Serial Ports................................................ 10 Serial Port for RAID Controller .................................. 10 Serial Port for Host PC.............................................. 11 Ethernet Connection ......................................................... 12 10BASE2 Ethernet Using a Coaxial Cable ................ 12 10BASE-T Ethernet Using a Twisted Pair Cable ....... 13 Two Digit LED Display ...................................................................... 14 RemotaSilo Chassis ID ..................................................... 14 Power-On Diagnostic Codes ..................................... 15 Flash Memory Programming Codes .......................... 15 Timer Allocation Error Codes .................................... 15 RAID Controller Interface Mode Code ....................... 15 Standalone Mode ...................................................... 15 Chassis ID Conflict.................................................... 16 RemotaSilo Activity ................................................... 16 Push Switches .................................................................................. 16 Selecting the Chassis ID Number ..................................... 17 Software Installation ......................................................................................... 19 Starting the RemotaSilo Software ..................................................... 22 Un-installing the RemotaSilo Software.............................................. 23 RemotaSilo User’s Guide - Rev. B00 Kingston Technology Company ii Appendices....................................................................................................... 25 Appendix A RemotaSilo Configurations ......................................... 26 Basic RemotaSilo Configuration........................................ 26 RemotaSilo Configuration with Remote Access ................ 26 Multiple RemotaSilo Chassis Connected via Ethernet....... 27 Multiple RemotaSilo Chassis Clusters............................... 30 RemotaSilo System with Message Sending Functions...... 31 RemotaSilo System Configured as Master without RAID Controller .......................................................................... 32 RemotaSilo System Configured as Master with RAID Controller .......................................................................... 32 Master RemotaSilo Connected to Slave RemotaSilo with RAID Controller ................................................................. 33 Slave RemotaSilo Connected to Another RemotaSilo with RAID Controller ................................................................. 34 Appendix B Pin Assignments ......................................................... 37 Appendix C Software Features ...................................................... 39 Main Screen...................................................................... 39 View Menu ........................................................................ 39 Chassis Menu ................................................................... 45 Options Menu.................................................................... 54 Advanced Menu ................................................................ 59 Appendix D Simple Network Management Protocol (SNMP) Setup 63 Appendix E SES/SAF-TE Host Connection.................................... 68 Appendix F Firmware Updates....................................................... 71 Appendix G Product Warranties and Notices ................................. 72 How to Reach Kingston..................................................... 76 Kingston Technology Company RemotaSilo User’s Guide - Rev. B00 iii List of Figures Figure 1: RemotaSilo Configuration ................................................................... 6 Figure 2: RemotaSilo Rear Panel Connectors ................................................... 9 Figure 3: Internal DB-9 Connector ................................................................... 10 Figure 4: Connecting the Serial Cable ............................................................. 11 Figure 5: Attaching the Coaxial Cable.............................................................. 12 Figure 6: Attaching the Twisted Pair Cable ...................................................... 13 Figure 7: Two-Digit LED Display...................................................................... 14 Figure 8: Push Switch Functions ..................................................................... 16 Figure 9: Welcome Screen .............................................................................. 19 Figure 10: License Agreement Screen............................................................. 20 Figure 11: Destination Directory Screen .......................................................... 20 Figure 12: Program Folder Screen................................................................... 21 Figure 13: Setup Complete Screen.................................................................. 22 Figure 14: Add/Remove Programs Screen ...................................................... 23 Figure A-1: Basic Cable Configuration............................................................. 26 Figure A-2: Remote Cable Configuration ......................................................... 27 Figure A-3: RemotaSilo Cluster Configuration ................................................. 29 Figure A-4: Multiple RemotaSilo Clusters ........................................................ 30 Figure A-5: RemotaSilo Message Sending ...................................................... 31 Figure B-1: RJ-45 Connector Pin Numbers...................................................... 37 Figure B-2: DB-9 Connector Pin Numbers ....................................................... 38 Figure E-1: Jumper J3 Location....................................................................... 68 Figure E-2: J3 Jumper Settings ....................................................................... 69 Figure E-3: SCSI Cable Connection ................................................................ 70 List of Tables Table 1: DB-9 Pin Assignments ....................................................................... 11 Table B-1: UTP Pin Assignments .................................................................... 37 Table B-2: DB-9 Pin Assignments ................................................................... 38 Table E-1: SCSI ID Jumper Settings ............................................................... 69 Table E-2: SCSI Termination ........................................................................... 70 RemotaSilo User’s Guide - Rev. B00 Kingston Technology Company Introduction 5 Introduction RemotaSilo™ is a factory-installed option for Kingston’s Data Silo DS500 9-bay rack mount or tower expansion chassis. The RemotaSilo upgrade consists of an additional circuit board installed into the DS500 chassis, a 6’ asynchronous serial cable, and remote monitoring ® software for a PC running either Microsoft Windows 95 or Windows ® NT 4.0 operating systems. The RemotaSilo upgrade allows remote monitoring and control of up to 16 DS500 chassis units and their installed hard drives, tape drives, CDROM and CD-R drives, or other SCSI devices. The RemotaSilo is designed to work with RAID controllers from the leading manufacturers. ® ® CMD CRD-5500 (all configurations), and Mylex DAC960S RAID controllers are currently supported. RemotaSilo is capable of monitoring system configurations and chassis environmental parameters, such as: power supply voltages, ambient temperature and cooling fan activity. With a compatible, installed RAID controller, RemotaSilo also monitors all active drives supported by the controller for drive failures. ETHERNET CABLE SERIAL CABLE CONNECT UP TO 16 REMOTASILO CHASSIS SCSI CABLE RA ID HOST PC DS500 TOWER WITH REMOTASILO SERVER 0807 Figure 1: RemotaSilo Configuration RemotaSilo User’s Guide - Rev. B00 Kingston Technology Company 6 Introduction In the event that system environmental parameters have reached a predefined warning or alarm level, or upon detecting a drive failure, the RemotaSilo will log the information in nonvolatile memory while also sending this information to a PC configured as the RemotaSilo host. The host PC can also be programmed to respond to the alarm or warning signals by paging, faxing, or e-mailing the system manager with the cause of the alarm or warning. The monitoring software can also be run from a remote PC through Windows NT or 95 operating system, or with the use of third-party software, such as Norton pcANYWHERE™ for remote screen control of the host PC. RemotaSilo supports SES, SAF-TE and SNMP protocols (SNMP interface requires Windows NT). Package Contents In addition to the purchased Data Silo DS500 chassis and the corresponding DS500 User’s Guide, the RemotaSilo upgrade should include the following items: q q q q q RemotaSilo integrated circuit board (factory installed into the DS500 chassis) 6’ asynchronous serial cable with two DB-9 connectors 8-bit internal SCSI cable (for SES or SAF-TE connection) RemotaSilo monitoring software (one 3.5” floppy diskette) RemotaSilo User’s Guide If any of the items are missing or damaged, contact your Kingston dealer for a replacement. Kingston Technology Company RemotaSilo User’s Guide - Rev. B00 Introduction 7 Host PC Computer Requirements The RemotaSilo software requires the host computer to satisfy the following minimum system requirements: q q q q q q 486DX 33MHz (minimum) or Pentium (recommended) Windows 95 or Windows NT 4.0 operating system 16MB RAM or higher 5MB disk space VGA video display Microsoft-compatible mouse The following requirements are necessary for optional RemotaSilo paging, faxing, e-mail, and remote access functions: q q Data/Fax modem (internal or external) Remote access software application, such as Norton pcANYWHERE™, for remote screen control of Host PC. RemotaSilo User’s Guide - Rev. B00 Kingston Technology Company 8 Introduction System Features The DS500 RemotaSilo chassis connects to a host PC computer using the asynchronous serial cable (provided). The RemotaSilo software can ® ® run under Windows 95 or Windows NT , and offers the following system features: q q q q Set Chassis Temperature Alarm Levels Set System Manager’s Pager, Fax, and E-mail Numbers View Chassis Configuration Drive Bay Number Assignments Temperature Alarm Settings System Manager Information q q q View Chassis Environmental Specifications View +12V and +5V voltage levels output from each Installed power supply View +12V and +5V voltage levels for the installed drives View ambient temperature (within 1° accuracy between 0° C and 55° C) q q q q q q q q View Chassis Alarm Logs Detects +12V out of range ± 5% Detects +5V out of range ± 5% Detects excessive ambient temperature levels Detects operating status of installed fan(s) q q q q Switch to RAID utility programs provided by the RAID controller View and modify RAID configuration View RAID controller alarm logs which detect operating status of installed drives via RAID controller q q Supports SES (SCSI-3 Enclosure Services) and SAF-TE (SCSI Accessed Fault Tolerance Enclosures) protocols Supports SNMP (Simple Network Management Protocol) (Windows NT required for SNMP interface) Local host to remote host terminal control transfer (requires Windows’ built-in Dial-up Networking utility, or third-party software ® such as Norton pcANYWHERE). Kingston Technology Company RemotaSilo User’s Guide - Rev. B00 Hardware Installation 9 Up to sixteen DS500 RemotaSilo chassis may be monitored and controlled by the host PC via Ethernet connections. The RemotaSilo chassis provides a BNC port for coaxial cabling, and an RJ-45 port for 10BASE-T Unshielded Twisted Pair (UTP) cabling which conforms to the IEEE 802.3 Ethernet standards. Hardware Installation This section describes the installation process of the Data Silo DS500 RemotaSilo chassis specific to the factory-installed RemotaSilo circuit board. For information concerning the DS500 chassis itself or for installation of SCSI devices, please refer to the Data Silo DS500 User’s Guide. The RemotaSilo circuit board installed in the DS500 chassis provides the necessary hardware features required to monitor and control up to sixteen DS500 RemotaSilo RAID storage chassis. Designed for easy set up and configuration, in the simplest configuration, the RemotaSilo user is only required to connect two serial port cables: one to the host computer and one to the RAID controller (if applicable). The RemotaSilo cable connectors and display LEDs are accessible from the rear panel of the DS500 chassis as shown in Figure 2 below: Figure 2: RemotaSilo Rear Panel Connectors RemotaSilo User’s Guide - Rev. B00 Kingston Technology Company 10 Hardware Installation Port and Cable Configurations Asynchronous Serial Ports The two asynchronous serial ports located on the RemotaSilo circuit board (internal and external) are automatically configured to match the settings of the asynchronous serial ports located on the host computer and the RAID controller, respectively. These serial port settings consist of the following parameters: • • • • Number of Data Bits Number of Stop Bits Enable/Disable of Parity Bit Baud Rate (# Bits/Second) Serial Port for RAID Controller The internal serial port DB-9 connector, located on the RemotaSilo circuit board, connects to a terminal serial port on the RAID controller (if one is installed). See Figure 3 below for the connector location. Note: Jumper J3 is used for an optional SCSI interface to set SCSI ID and SCSI termination. For basic RemotaSilo configurations, there are no jumpers to set. Pin 1 Pin 2 Pin 1 Jumper J3 50-Pin Header Connector Pin 1 For SES/SAF-TE Connection 50-Pin Header Connector DB-9 Serial Connector For Connection to RAID Controller BNC Connector DB-9 Serial Connector 0806 Figure 3: Internal DB-9 Connector Kingston Technology Company RemotaSilo User’s Guide - Rev. B00 Hardware Installation 11 Serial Port for Host PC The external serial port DB-9 connector is located on the rear panel of the RemotaSilo chassis. This port is the interface between the RemotaSilo chassis and the host PC computer. Locate the DB-9 serial cable included with your package contents. Attach one end of the serial cable to the serial port on the RemotaSilo chassis (See Figure 4 below). Connect the other end of the cable to the desired COM port on your computer. DB-9 CONNECTOR SERIAL CABLE 0803 Figure 4: Connecting the Serial Cable The DB-9 serial port connector has standard signal and connector pin assignments as follows: Pin Number 1 2 3 4 5 6 7 8 9 Signal Name NC ( no connection ) Transmit Data Receive Data Data Set Ready Signal Ground Data Terminal Ready Clear To Send Request to Send NC ( no connection ) Table 1: DB-9 Pin Assignments RemotaSilo User’s Guide - Rev. B00 Kingston Technology Company 12 Hardware Installation Ethernet Connection When more than one DS500 RemotaSilo chassis are being monitored and controlled by the same host computer, each chassis is connected using an Ethernet cable. Either the BNC or the RJ-45 connector, located on the rear panel of each RemotaSilo chassis, may be used to connect the RemotaSilo chassis to a 10BASE2 Thin Ethernet coaxial cable, or a 10BASE-T Ethernet twisted pair cable, respectively. The Ethernet controller on the RemotaSilo circuit board automatically detects if there is a cable connected to either its BNC or RJ-45 connector. Upon detection, the Ethernet controller will automatically direct its transmitter and receiver to operate with the appropriate cable interface circuitry. (If both types of connectors are used, only the RJ-45 will be acknowledged). 10BASE2 Ethernet Using a Coaxial Cable Using Thin Ethernet coaxial cabling, all RemotaSilo chassis are serially chained together in a linear bus topology. Both ends of the cable must be properly terminated using 50 Ohm terminators. One end of the cable segment must be grounded. To connect the RemotaSilo chassis using coaxial cabling, insert a “TConnector” onto the BNC port as shown in Figure 5. If adding more RemotaSilo chassis, attach a coaxial cable to the end of the Tconnector. If this is the last connection on the cable segment, attach a 50 Ohm terminator. BNC "T-CONNECTOR" BNC PORT 50 OHM COAX CABLE 0801 Figure 5: Attaching the Coaxial Cable Kingston Technology Company RemotaSilo User’s Guide - Rev. B00 Hardware Installation 13 10BASE-T Ethernet using a Twisted Pair Cable With an Ethernet twisted pair cable, all RemotaSilo chassis are radially connected to an Ethernet hub in a star topology. Connect one end of the twisted pair cable to the rear panel of the RemotaSilo chassis and the other end to an Ethernet hub. Note: The RemotaSilo Ethernet connectors are auto-detecting. Do NOT connect both UTP AND Coaxial cables concurrently. If both Ethernet connector types are used, only the UTP connector will be supported. The RemotaSilo Ethernet controller supports only one cable connection at a time. RJ-45 CONNECTOR TWISTED PAIR PORT 0802 Figure 6: Attaching the Twisted Pair Cable RemotaSilo User’s Guide - Rev. B00 Kingston Technology Company 14 Hardware Installation Two Digit LED Display There are two display LEDs located on the rear panel of the RemotaSilo chassis. The LEDs report status conditions in several modes. The segments of each LED and its functions are outlined below: Figure 7: Two Digit LED Display The two digit LED display may specify one of the following (depending on current operation): • • • • • RemotaSilo Chassis ID Power-On Diagnostic Codes Flash Memory Programming Codes Timer Allocation Error Codes RAID Controller Interface Mode RemotaSilo Chassis ID Each RemotaSilo DS500 chassis is identified by a unique ID number within a range of 0 to 15. The LEDs will display the current ID number. Kingston Technology Company RemotaSilo User’s Guide - Rev. B00 Hardware Installation 15 Power-On Diagnostic Codes Code Description d0 d1 d3 d4 d5 d6 Diagnostics Beginning CPU Test Failed Static RAM Test Failed Real Time Clock Test Failed Timer Test Failed Interrupt Controller Test Failed Flash Memory Programming Codes Code Description P0 PE PU C1, C2 Flash Memory Programming Mode Flash Memory Programming Error Flash Memory Programming Command Unknown Flash Memory Programming Command Error Timer Allocation Error Codes Code Description t0, t1, t3 Timer Allocation Error RAID Controller Interface Mode Code Code Description L0 RAID Controller is in Local Mode (otherwise RemotaSilo Chassis ID is displayed) Standalone Mode When the dot (.) of the right side LED display is ON solid, this indicates that the RemotaSilo chassis is not communicating with the host computer. RemotaSilo User’s Guide - Rev. B00 Kingston Technology Company 16 Hardware Installation Chassis ID Conflict When the dot (.) of the left side LED display is ON solid, this indicates that the RemotaSilo chassis ID number selected by the user is in conflict with an ID currently being used by another RemotaSilo chassis. RemotaSilo Activity When the “f” segment of the left-hand 7-segment display LED is blinking (at approximately 2 Hz), this indicates that the RemotaSilo chassis has already passed the power-on diagnostic test and is currently active. Push Switches There are two push switches located on the top of the RemotaSilo 7segment display LEDs. The left-hand switch, when pressed and released, resets all electronics on the RemotaSilo circuit board. The right-hand switch is only effective if the RemotaSilo chassis is in the stand-alone mode and is not communicating with the host computer (see stand-alone mode above). If the right-hand switch is pressed and released, the RemotaSilo chassis ID number will be incremented by one. When the display value reaches 15, the digits will cycle back to 0. Left-Side Push Switch Performs Reset 0805 Right-Side Push Switch Toggles Stand Alone Mode Stand-Alone Mode is ON when light is solid Figure 8: Push Switch Functions Kingston Technology Company RemotaSilo User’s Guide - Rev. B00 Hardware Installation 17 Selecting the Chassis ID Number As discussed above, when the DS500 RemotaSilo chassis is in standalone mode, the user can set the chassis ID using the right-hand push switch. Each time the switch is pushed and released the current chassis ID number will be incremented by one. The user can select any chassis ID value from 0 to 15 which has not already been assigned to another chassis. RemotaSilo User’s Guide - Rev. B00 Kingston Technology Company Software Installation 19 Software Installation The DS500 RemotaSilo chassis uses monitoring software installed on a Host PC running either Microsoft Windows 95 or Windows NT. To install the software, follow the steps below: 1. Insert the RemotaSilo Setup diskette into the floppy drive. 2. Click on the Taskbar 3. From the Run menu, click on drive. 4. to run Setup. Double-click on the Setup icon, then click OK When the program begins, it will display a welcome screen: Start button and select Run. Browse... and go to the A: floppy Figure 9: Welcome Screen 5. Select Next to continue with the installation. RemotaSilo User’s Guide - Rev. B00 Kingston Technology Company 20 Software Installation Figure 10: License Agreement Screen 6. After reading the Software License Agreement, select 7. Next, specify the destination directory where the software is to be copied. The default directory is “C:\Program Files\Kingston Next to use the default selection, or RemotaSilo.” Click on choose Browse... to specify a different directory. Yes . Figure 11: Destination Directory Screen Kingston Technology Company RemotaSilo User’s Guide - Rev. B00 Software Installation 8. 21 Setup will prompt you before creating a Program Folder. The default folder name is “Kingston RemotaSilo.” You may type in another name or choose an existing folder from the list. When ready, click Next to continue. Figure 12: Program Folder Screen RemotaSilo User’s Guide - Rev. B00 Kingston Technology Company 22 Software Installation 9. Setup will then proceed to copy the files from the Setup disk to your system. When finished, Setup allows you to either view the README file and/or launch the RemotaSilo monitoring program directly after the installation is completed. (Note: checking either box is optional). Figure 13: Setup Complete Screen 1. Click on Finish to complete the installation. Starting the RemotaSilo Software To start the RemotaSilo monitoring: 1. Start Click on the Taskbar button and select Programs, then Kingston RemotaSilo, and then RemotaSilo. Kingston Technology Company RemotaSilo User’s Guide - Rev. B00 Software Installation 23 To launch the RemotaSilo monitoring software directly from your Desktop, simply follow the steps below to create a shortcut icon: 2. Start Click on the Taskbar button and select Programs, then launch Windows Explorer. 3. Go to the directory where the RemotaSilo software is located. For example, double-click on Program Files then Kingston RemotaSilo. 4. Right-click on the RemotaSilo icon, and select “Create Shortcut.” 5. Drag and drop the newly created icon onto your Desktop. Un-installing the RemotaSilo Software To remove the RemotaSilo software from your system, follow the steps: 1. Go to Settings/Control Panel from the system Taskbar, and select Add/Remove Programs. 2. Select the Kingston RemotaSilo and then click on Add/Remove... to remove the software from your system. Figure 14: Add/Remove Programs Screen RemotaSilo User’s Guide - Rev. B00 Kingston Technology Company 25 Appendices RemotaSilo User’s Guide - Rev. B00 Kingston Technology Company 26 Appendix A Appendix A RemotaSilo Configurations RemotaSilo Configurations The architectural design of the DS500 RemotaSilo option provides the flexibility to configure mass storage systems for a variety of applications. The following are examples of RemotaSilo system configurations: Basic RemotaSilo Configuration This is the simplest way to connect one DS500 RemotaSilo chassis as an intelligent mass storage system: SERIAL CABLE SCSI CABLE RA ID HOST PC DS500 TOWER WITH REMOTASILO 0810 NETWORK SERVER Figure A-1: Basic Cable Configuration RemotaSilo Configuration with Remote Access This configuration requires that the local host computer and the remote computer are both loaded with the same remote access application, and that both are equipped with modems. The remote access application allows the user to transfer control from the local Host computer to the remote computer and visa versa. Once the control has been transferred to the remote computer, it becomes a temporary host. Kingston Technology Company RemotaSilo User’s Guide - Rev. B00 Appendix A RemotaSilo Configurations 27 The temporary host can transfer back the control to the local host at any time, as required by the system manager. Figure A-2 shows both a local and a remote host PC, each equipped with a modem and running the same RemotaSilo remote access application. The local host RemotaSilo system is connected to a network server via a SCSI cable. NE NE LI PHO MODEM REMOTE PC MODEM SERIAL CABLE SCSI CABLE RA ID HOST PC DS500 TOWER WITH REMOTASILO 0811 NETWORK SERVER Figure A-2: Remote Cable Configuration Multiple RemotaSilo Chassis Connected via Ethernet As many as 16 RemotaSilo chassis can be connected together via Ethernet cables. All chassis in the system are monitored and controlled by a single host computer. For purposes of this User’s Guide, a RemotaSilo “cluster” will be defined as a mass storage system configuration which meets all the following conditions: a. Multiple RemotaSilo chassis are connected via Ethernet cables using the Ethernet ports installed on each chassis b. All RemotaSilo chassis connected via Ethernet cables are monitored by and connected to a single host computer via a serial cable (a SCSI port is also available). RemotaSilo User’s Guide - Rev. B00 Kingston Technology Company 28 Appendix A RemotaSilo Configurations c. Only one of the RemotaSilo chassis connected in a cluster has a RAID controller (or more than one) installed. This chassis is designated as the RemotaSilo RAID chassis. d. All disk drives installed in the RemotaSilo RAID chassis, as well as those installed in the other chassis are connected to the RAID controller(s) via SCSI cables. All of these drives are controlled by the RAID controller associated with the cluster. In large mass storage systems, more than thirty SCSI devices may be connected to a RAID controller and these drives may be housed in multiple RemotaSilo chassis. Since each RemotaSilo chassis is equipped with an Ethernet port, either a thin Ethernet coaxial cable or a twisted pair Ethernet cable can be used to connect multiple RemotaSilo chassis together as a cluster. Note: The distance between two adjacent RemotaSilo chassis is limited by the maximum SCSI cable lengths between them, not by the Ethernet cable length. In general, an Ethernet cable can extend further than a SCSI cable, even in the case where a differential SCSI cable is used. The RemotaSilo chassis which is connected to the host computer via an asynchronous serial cable (a SCSI port is also available) will be referred to as the “Master”, and the rest of the RemotaSilo chassis that are connected to the Master via the Ethernet connection will be referred to as “Slave” RemotaSilo chassis. Up to 15 Slave RemotaSilo chassis may be connected to the Master chassis; up to 16 RemotaSilo chassis can be monitored and controlled by the host computer. This capability is useful when a single host computer is required to supervise all RemotaSilo chassis in a cluster configuration. Kingston Technology Company RemotaSilo User’s Guide - Rev. B00 Appendix A RemotaSilo Configurations 29 Figure A-3 depicts a RemotaSilo cluster and the chassis connections to an Ethernet hub via 10BaseT twisted pair cables. In this example, a RAID controller is installed in the Master chassis. Figure A-3: RemotaSilo Cluster Configuration RemotaSilo User’s Guide - Rev. B00 Kingston Technology Company 30 Appendix A RemotaSilo Configurations Multiple RemotaSilo Chassis Clusters Several RemotaSilo clusters can be connected together via Ethernet coaxial or twisted pair cables. All RemotaSilo chassis are monitored and controlled by the host computer. Each cluster is connected to a network server through a SCSI cable. Figure A-4: Multiple RemotaSilo Clusters Kingston Technology Company RemotaSilo User’s Guide - Rev. B00 Appendix A RemotaSilo Configurations 31 RemotaSilo System with Message Sending Functions Any RemotaSilo system can be configured to send alarm messages via pager, fax and e-mail. When alarm or warning events, (such as high chassis temperature, low +12 voltages, etc.) have occured within a RemotaSilo chassis and have been detected by the chassis’ local CPU, this information is transmitted to the host computer for logging and display. The RemotaSilo host software provides options for how coded alarm messages are received. paging, faxing or e-mailing can be selected in order to receive alarm and warning messages, or any combination of the three may be selected. Refer to Appendix C for configuring the message-sending functions of the RemotaSilo software. Figure A-5 depicts the RemotaSilo’s capability to e-mail, fax, or page the operator via the host computer’s external (or internal) modem. E-Mail Fax Paging Service Pager System Manager SERIAL CABLE MODEM SCSI CABLE RA ID HOST PC DS500 TOWER WITH REMOTASILO 0811 NETWORK SERVER Figure A-5: RemotaSilo Message Sending RemotaSilo User’s Guide - Rev. B00 Kingston Technology Company 32 Appendix A RemotaSilo Configurations RemotaSilo Configured as Master without RAID Controller To configure the RemotaSilo chassis without connecting to another slave RemotaSilo chassis or to a RAID controller, use the asynchronous serial cable (provided) to make the connection between the DB-9 connector on the RemotaSilo chassis rear panel and the desired COM port on the host computer. Refer to Appendix B for the signal and pin assignments on the DB-9 connector. RemotaSilo Configured as Master with RAID Controller To configure the RemotaSilo chassis as a Master with an installed RAID controller: a. Use the asynchronous serial cable provided with the RemotaSilo shipment to make the connection between the DB-9 connector on the RemotaSilo chassis rear panel and the desired COM port on the host computer. (Refer to Appendix B for the signal and pin assignments on the DB-9 connector.) b. To connect between the RAID controller and the internal DB-9 connector on the RemotaSilo circuit board (see Figure 3), use an asynchronous serial cable with a plug DB-9 connector (usually included with the RAID controller). This cable should have one end equipped with a DB-9 plug connector, and the other end equipped with a connector which is designed to mate with the serial cable connector at the RAID controller’s display terminal port. (If a DB-9 serial cable has not been provided with the RAID controller, please contact the RAID controller vendor for assistance). Refer to the RAID controller installation manual provided by the manufacturer to determine the signal and pin assignments for connection to the RAID controller display terminal. Kingston Technology Company RemotaSilo User’s Guide - Rev. B00 Appendix A RemotaSilo Configurations 33 Master RemotaSilo Connected to Slave RemotaSilo with RAID Controller a. Use the asynchronous serial cable provided with the RemotaSilo shipment to make the connection between the DB9 connector on the RemotaSilo chassis rear panel and the desired COM port on the host computer. b. To connect between the RAID controller and the internal DB-9 connector on the RemotaSilo circuit board (see Figure 3), use an asynchronous serial cable with a DB-9 connector (usually included with the RAID controller. This cable should have one end equipped with a DB-9 plug connector, and the other end equipped with a connector which is designed to mate with the serial cable connector at the RAID controller’s display terminal port. (If a DB-9 serial cable has not been provided with the RAID controller, please contact the RAID controller vendor for assistance). Refer to the RAID controller installation manual provided by the manufacturer to determine the signal and pin assignments for connection to the RAID controller display terminal. For thin Ethernet coaxial cable connection: Note: Maximum thin coaxial cable segment length (without using a repeater) is 607 feet. • • • • Attach a T-connector to the BNC port located on the Master RemotaSilo chassis rear panel. Attach another T-connector to the BNC port located on the Slave RemotaSilo chassis rear panel. Connect the two RemotaSilo chassis together with a thin Ethernet coaxial cable. If a RemotaSilo chassis is at the end of the coaxial cable, the end of the cable must be terminated with a 50 Ohm terminator. For twisted pair cable connection: Note: Maximum length twisted pair Ethernet cable (from RemotaSilo chassis to hub) is 328 feet. RemotaSilo User’s Guide - Rev. B00 Kingston Technology Company 34 Appendix A RemotaSilo Configurations • Use a twisted pair cable to connect the Master RemotaSilo to one port of the Ethernet hub. • Use a twisted pair cable to connect the Slave RemotaSilo chassis to another port of the Ethernet hub. Slave RemotaSilo Connected to Another RemotaSilo with RAID Controller To connect the RAID controller to the internal DB-9 connector on the RemotaSilo circuit board (see Figure 3), use an asynchronous serial cable with a plug DB-9 connector (usually included with the RAID controller. This cable should have one end equipped with a DB-9 plug connector, and the other end equipped with a connector which is designed to mate with the serial cable connector at the RAID controller’s display terminal port. Refer to the RAID controller documentation provided by the manufacturer to determine the signal and pin assignments for connection to the RAID controller display terminal. For thin Ethernet coaxial cable connection: Note: Maximum thin coaxial cable segment length (without using a repeater) is 607 feet. • • • • Attach a T-connector to the BNC port located on one of the Slave RemotaSilo chassis rear panels. Attach another T-connector to the BNC port located on the other Slave RemotaSilo chassis rear panel. Connect the two RemotaSilo chassis together with a thin Ethernet coaxial cable. If a RemotaSilo chassis is at the end of the coaxial cable, the end of the cable must be terminated with a 50 Ohm terminator. For twisted pair cable connection: Note: Maximum length twisted pair Ethernet cable (from RemotaSilo chassis to hub) is 328 feet. Kingston Technology Company RemotaSilo User’s Guide - Rev. B00 Appendix A RemotaSilo Configurations 35 • Use a twisted pair cable to connect one Slave RemotaSilo to one port of the Ethernet hub. • Use a twisted pair cable to connect the other Slave RemotaSilo chassis to another port of the Ethernet hub. RemotaSilo User’s Guide - Rev. B00 Kingston Technology Company Appendix B Pin Assignments Appendix B 37 Pin Assignments UTP Pin Assignments The UTP port uses RJ-45 Unshielded Twisted Pair (UTP) cabling. Connector pin numbers and pin wiring assignments are listed below in Figure B-1 and Table B-1, respectively. UTP cables can be wired for either straight-through or crossover pin assignments. Both wiring schemes are mentioned for reference in creating a twisted pair cable. 12 34 56 78 0808 Figure B-1: RJ-45 Connector Pin Numbers Pin Number 1 2 3 4,5 6 7,8 Function Transmit Data + Transmit Data Receive Data + Not Used Receive Data Not Used Table B-1: UTP Pin Assignments RemotaSilo User’s Guide - Rev. B00 Kingston Technology Company 38 Appendix B Pin Assignments DB-9 Serial Pin Assignments There are two DB-9 serial port connectors on the RemotaSilo circuit board. The internal serial port is used for connecting a RAID controller. The external serial port is used for connecting to the host computer’s COM port. Connector pin numbers and pin wiring assignments are listed below in Figure B-2 and Table B-2, respectively. 6 1 7 2 8 3 9 4 5 0809 Figure B-2: DB-9 Connector Pin Numbers Pin Number 1 2 3 4 5 6 7 8 9 Function Not Used Transmit Data Receive Data Data Set Ready Signal Ground Data Terminal Ready Clear To Send Request To Send Not Used Table B-2: DB-9 Pin Assignments Kingston Technology Company RemotaSilo User’s Guide - Rev. B00 Appendix C Software Features Appendix C 39 Software Features This section explains the features of the RemotaSilo monitoring software menus and submenus. Main Screen The RemotaSilo Main Screen will appear when the program has been started. The Activity Log dialog will continually record and display all activities Application Menu Bar Status Summary Window Activity Status Window View Menu RemotaSilo User’s Guide - Rev. B00 Kingston Technology Company 40 Appendix C Software Features View / Status Summary Status Column Header Chassis ID Temperature Status Host System Date and Time RAID Controller Status Fan Summary Status Voltage Summary Status The status displayed in this window is summary status only. To display a more detailed status for each chassis, double click on the specific chassis listed in this window, or Select View / Chassis Monitor from the Main Screen. The Status Summary screen provides the following information: • Host System Date and Time - displays the date and time as defined by the RemotaSilo host system. • Chassis ID - displays the assigned RemotaSilo Chassis ID number. This value ranges from 0 to 15 and is indicated by the two-digit LED on the rear panel of the RemotaSilo chassis. • Temp - displays the temperature status of the identified RemotaSilo chassis: OK, Warning, or Alarm. • Voltage - displays the summary voltage status of the identified RemotaSilo chassis: OK or Alarm. • Fans - displays the summary fan status for the identified RemotaSilo chassis: OK or Alarm. • RAID Controller - displays the status of the RAID controller installed in the identified RemotaSilo chassis: OK or Alarm. If no RAID controller is installed in the identified chassis, the RAID Controller column entry will be blank. Kingston Technology Company RemotaSilo User’s Guide - Rev. B00 Appendix C Software Features 41 View / Chassis Monitor This screen displays the detailed status for each RemotaSilo chassis and may be accessed directly, or by selecting a specific Chassis ID while in the View / Status Summary window. The title bar of this window shows the RemotaSilo Chassis ID. Time - displays the time of day according to the specified chassis’ internal clock. To synchronize the internal clock of each chassis with the Host system clock, see the main menu Chassis / Set Clock command. Temperature - displays the environmental temperature as measured from inside the RemotaSilo chassis, in either degrees Celsius or degrees Fahrenheit, depending the option selected from the Option / Host Settings command from the main menu. If the temperature falls within the defined warning temperature range, the displayed value will be highlighted in yellow. If the temperature falls within the defined alarm range, the displayed value will be highlighted in red. To set warning and alarm temperature ranges, see main menu Chassis / Temperature command. Power Supply - displays the voltages measured from the +5V and +12V chassis power suppl(ies). If these voltage measurements fall out of the safe range, the corresponding value displayed will be highlighted in red. The safe range for the +5V source is set from +4.75V to +5.25V; the safe range for the +12V source is set from +11.35V to +12.65V. If a power supply is not installed, N/I (for Not Installed) will be displayed. RemotaSilo User’s Guide - Rev. B00 Kingston Technology Company 42 Appendix C Software Features Drive - displays the voltages measured from the +5V and +12V sources supplying power to the installed disk drives. If these voltage measurements fall out of the safe range, the corresponding value displayed will be highlighted in red. The safe range for the +5V source is set from +4.75V to +5.25V; the safe range for the +12V source is set from +11.35V to +12.65V. Reference - displays the voltage measured from the +5V source supplying power to the RemotaSilo circuit board. If this voltage falls out of the safe range, the value displayed will be highlighted in red. The safe range for the +5V source is set from +4.75V to +5.25V. NOTE: The RemotaSilo circuitry requires that this voltage is accurate in order to operate reliably. If this voltage falls out of the safe range, all other voltage and temperature measurements will be invalid. Fan Alarm - displays the operating status of all chassis fans: A, B, C, and D. A checked box to the left of a specific fan ID indicates that the fan has stopped or is not operating at full speed. For more about DS500 Fan Alarms, see Chassis / Sound Control and the Chassis / Reset Alarm main menu commands. View / Drive Failure Summary The Drive Failure Summary dialog lists locations of the drives which have been identified as non-operational by the RAID controller. Kingston Technology Company RemotaSilo User’s Guide - Rev. B00 Appendix C Software Features 43 If a drive is not connected to a RAID controller, or it is not part of a RAID configuration, the status of the drive cannot be monitored. RemotaSilo will only report a drive failure when there is a RAID controller installed in a RemotaSilo system chassis and if a corresponding drive bay mapping has been assigned. To assign drive bay mappings, see Chassis / Drive Bay / Configuration main menu command. Reset will clear the failure information for selected failed drive. This command is normally used after the failed drive has been replaced. Refresh will update the list of failed drives. Close will close the Drive Failure Status window. View / Recent Alarm Status When an alarm code is registered, an asterisk (*) appears in the Activity Log title bar to quickly notify the user at a glance. To view the information, select Recent Alarm Status from the View menu. RemotaSilo User’s Guide - Rev. B00 Kingston Technology Company 44 Appendix C Software Features Reset will clear the contents upon exiting. Note: This function will not affect the contents of the Activity Log. View / Exit This command will quit the RemotaSilo monitoring software. Kingston Technology Company RemotaSilo User’s Guide - Rev. B00 Appendix C Software Features 45 Chassis Menu Chassis / Temperature… This dialog displays the user-defined temperature ranges for the selected RemotaSilo chassis. If the measured temperature inside the chassis reaches the assigned limits, the RemotaSilo hardware will alert the Host software. The safe temperature range is between the values entered for Warning Low and Warning High. The temperature limits are displayed in degrees Celsius or Fahrenheit, depending on the option selected from the Options / Host Settings main menu command. The Default button selects a predefined set of temperature limits. RemotaSilo User’s Guide - Rev. B00 Kingston Technology Company 46 Appendix C Software Features If Apply to all RemotaSilo Chassis is selected, the defined temperature limits will be assigned to every chassis in the RemotaSilo system. OK will send the defined temperature limit settings to the RemotaSilo chassis. Cancel will discard all changes. Chassis / Drive Power Shutdown. This dialog allows the user to set drive shutdown conditions. Shutdown on default high temperature will cause automatic shutdown of power to the drives installed in the selected RemotaSilo chassis when the internal temperature inside the chassis exceeds the o default temperature of 45 C. Shutdown when high temperature reaches allows the user to enter the drive power shutdown temperature limit. RemotaSilo will shutdown power to the drives installed in the selected RemotaSilo chassis when the temperature inside the chassis exceeds the defined limit. Apply to all RemotaSilo Chassis will automatically set the indicated drive power shutdown temperature limit for every RemotaSilo chassis in the system. OK saves the drive power shutdown temperature selection(s). Cancel discards any changes to this window. Kingston Technology Company RemotaSilo User’s Guide - Rev. B00 Appendix C Software Features 47 Chassis / Drive Bay / Configuration This dialog allows the user to define drive bay mappings within a selected RemotaSilo chassis. RemotaSilo relies on the drive bay mapping in order to control the drive failure indicator. The drive bay mapping associates a drive bay number to the Channel number and the SCSI ID of a specific drive. When an installed RAID controller detects a drive failure, it reports the Channel number and SCSI ID of the bad drive. RemotaSilo receives this information from the RAID controller and then maps the failed drive to the corresponding bay number. This causes the drive fail indicator LED on the specified bay to illuminate, indicating the failed drive. The Drive Bay Configuration dialog displays the drive bay current configuration for the identified RemotaSilo chassis. RemotaSilo User’s Guide - Rev. B00 Kingston Technology Company 48 Appendix C Software Features To modify a drive bay mapping, select the bay number, and then click on the Modify button. Change the Chassis ID, the Channel number, and the SCSI ID for the selected drive bay, and then click OK. Cancel will discard any drive bay setting changes. Click Test to test the drive failure indicator. The above operations will return the operator to the Chassis / Drive Bay / Configuration. To remove a drive bay mapping, select the bay number, and then click the Remove button. The bay will be removed from the configuration for the identified RemotaSilo chassis. To add a new drive bay mapping, click the New button. Kingston Technology Company RemotaSilo User’s Guide - Rev. B00 Appendix C Software Features 49 Chassis / Drive Bay / Configuration / New To create a new drive bay setting, enter the bay number, the Chassis ID, the Channel number, and the SCSI ID for the selected drive bay. Click OK to add the new drive bay mapping to the configuration for the identified RemotaSilo chassis. Click Cancel to discard any new drive mapping entries. Click Test to test the drive failure indicator. The above operations will return the user to the Chassis / Drive Bay / Configuration dialog. To discard all drive bay mappings for the selected RemotaSilo chassis, click the Reset button while in the Chassis / Drive Bay / Configuration dialog. The list of drive bay mappings will be cleared. To accept the addition or changes to the drive bay configuration, click OK while in the Chassis / Drive Bay / Configuration dialog. To discard any changes made to the list of drive bay mappings, click Cancel while in the Chassis / Drive Bay / Configuration dialog. Chassis / Drive Bay / Reset All To clear all previously defined drive bay mappings for all RemotaSilo chassis, select Reset All while in the Chassis / Drive Bay pop-up dialog. The following dialog will appear to confirm the mapping reset: Press Yes to confirm the drive mapping reset or No to cancel. RemotaSilo User’s Guide - Rev. B00 Kingston Technology Company 50 Appendix C Software Features Chassis / Set Clock To synchronize the internal clock of the selected chassis to the Host system clock, select Set Clock while in the Chassis dialog. Apply to all RemotaSilo Chassis will reset each RemotaSilo chassis in the system with the same date and time of the Host. Chassis / Set Default Voltage To set the default chassis voltage alarm ranges, select Set Default Voltage Ranges while in the Chassis dialog. Apply to all RemotaSilo Chassis will reset each RemotaSilo chassis in the system with the same default voltage alarm levels. The default safe voltage range for +5V sources is between +4.75V and +5.25V. The default safe voltage range for +12V is between +11.35V and +12.65V. Kingston Technology Company RemotaSilo User’s Guide - Rev. B00 Appendix C Software Features 51 Chassis / Show Status This dialog displays the online status of the selected chassis. Online since displays the date and time when the selected RemotaSilo chassis was first recognized by the host monitoring software. Offline displays the number of times that the Master RemotaSilo chassis has failed to respond to a Host command. (If the RemotaSilo is a Slave chassis, the display will read “n/a”). Chassis / Change ID This dialog allows the user to change the assigned Chassis ID number of the selected RemotaSilo chassis. A new RemotaSilo Chassis ID can be selected from the available values shown on the New Chassis ID pull-down menu within the Change Chassis ID dialog. Click OK to enter the change of the chassis ID. Click Cancel to discard the chassis ID change. After a RemotaSilo Chassis ID has been changed, the chassis will reset and report to the Host with a new ID. When a RemotaSilo chassis changes its chassis ID, the Host will consider it as a new chassis. The time required for the RemotaSilo chassis to reset and report back displaying the newly selected chassis ID varies from 5 to 15 seconds. RemotaSilo User’s Guide - Rev. B00 Kingston Technology Company 52 Appendix C Software Features Chassis / Reset Alarm The alarm indicator on the front of a RemotaSilo chassis will blink when an alarm condition occurs due to chassis temperature, fans or power supply(s). This command resets the alarm signal and stops the blinking indicator. This command is intended for use after the cause of the alarm has been acknowledged by the operator. Chassis / Sound Control A RemotaSilo chassis alarm condition also invokes an audible alarm, unless the audible alarm is disabled. The sound control command is used to toggle the sound enable on the selected RemotaSilo chassis. Select either Yes/No to enable/disable, depending on the current state of the audible alarm. Chassis / Online Indicator / Enable This command turns on the blinking LED on the front of the selected RemotaSilo chassis. The blinking LED indicates that the monitoring board is operating normally. If the online indicator is enabled, and the LED does not blink, the RemotaSilo circuit board may have failed. Chassis / Online Indicator / Disable This command turns off the blinking LED on the front of the selected RemotaSilo chassis. Kingston Technology Company RemotaSilo User’s Guide - Rev. B00 Appendix C Software Features 53 Chassis | RAID Terminal This command invokes the terminal mode for the CRD-5500 RAID controller by starting the Window Terminal program and transferring the RemotaSilo circuit board to a pass-through, or “local” mode. In the “Local” mode, the RemotaSilo circuit board enables the RAID controller serial port to pass information to the Host connection serial port, allowing the user to use the RAID controller to set up the RAID system. When the RemotaSilo chassis is in Local mode, “L0” will be displayed by the two, 7-segment LEDs located on the RemotaSilo chassis’ rear panel. The monitoring software is suspended during this mode. If no information is transferred through the two serial ports for more than 30 seconds, RemotaSilo will disconnect from this pass-through mode and will return to the chassis monitoring mode. (If this occurs, the two-digit LED display on the RemotaSilo chassis’ rear panel will return to displaying the Chassis ID). Currently, only a CRD-5500 RAID controller, connected to a Master RemotaSilo chassis, is supported for operation in this mode. RemotaSilo User’s Guide - Rev. B00 Kingston Technology Company 54 Appendix C Software Features Options Menu Options / Update This command allows the user to update the status of all RemotaSilo chassis without waiting for the next scheduled update. Updated information is then displayed for each Chassis ID: Options / Set Default Configuration This command allows the user to save the current configuration of the entire RemotaSilo monitoring system. The following information will be saved: • • The number of RemotaSilo chassis recognized by the host system. The chassis ID of each RemotaSilo chassis. Kingston Technology Company RemotaSilo User’s Guide - Rev. B00 Appendix C • • Software Features 55 The number of installed power supplies in each RemotaSilo chassis. The number of RAID controllers installed in each RemotaSilo chassis (0 or 1). Options / Pager Setup This command allows the user to setup operator paging parameters for RemotaSilo warning and alarm conditions. To set the Paging parameters: 1. 2. 3. 4. Enter a valid telephone number where the Host software can page the operator. Use a comma for a 0.5 second delay, if necessary. Enter the port number for the modem attached to the Host computer. Check the Enabled option. Click OK to save paging parameters. The Enable option allows paging to be temporarily disabled, (by unchecking the option) without losing the paging parameters. RemotaSilo User’s Guide - Rev. B00 Kingston Technology Company 56 Appendix C Software Features Options / Fax and E-mail Setup This option allows the user to setup Fax and E-mail parameters. To set Fax parameters: • Enter the telephone number where the operator can receive a fax. • Check the Enable option. To set E-mail parameters: • Enter the e-mail address where the operator can receive e-mail. • Check the Enable option. Check Parameter Profile: • Select a profile from the pull down menu. • Click Check to test if Fax and/or e-mail parameters have been configured correctly. • Click OK to accept the parameters. Faxing, e-mailing, or both can be enabled or disabled by toggling the Enable option. Kingston Technology Company RemotaSilo User’s Guide - Rev. B00 Appendix C Software Features 57 Options / Log Options / Log / Copy This command will copy the selected text from the Activity Log window to the system clipboard. The contents of the clipboard are then available to paste into other applications. Options / Log / Clear This command will clear the entries in the Activity Log window. Options / Log / Select All This command selects all entries in the Activity Log window. The selected text can then be copied to the clipboard using the Options / Log / Copy command. RemotaSilo User’s Guide - Rev. B00 Kingston Technology Company 58 Appendix C Software Features Options / Host Settings This dialog allows the user to set the type of connection to the RemotaSilo and the temperature display preferences. Connection Serial port allows the user to select an available COM port for an RS232 serial cable connection (default setting is COM1:). SES/SAF-TE supports the SCSI-3 Enclosure Services (SES) command set with full compliance to the SCSI Accessed FaultTolerant Enclosures (SAF-TE) specification. This host connection allows chassis monitoring to the host PC through a SCSI cable instead of using a serial port connection. If the SCSI connection is not configured prior to selecting the SES/SAF-TE option, a dialog box will appear stating “No SES Device Found.” To configure the SES feature, refer to Appendix D. If there is a change in the type of connection, a dialog box will appear to inform you that changes will take effect the next time the software is started. Temperature The temperature can be displayed in either Celsius or Fahrenheit degrees. Select the desired temperature display and click OK when finished. Kingston Technology Company RemotaSilo User’s Guide - Rev. B00 Appendix C Software Features 59 Advanced Menu Advanced / Initiate Handshake This command will cause the Host computer to initiate the communication with the Master RemotaSilo chassis. Advanced / Monitoring Reset This command will reset the RemotaSilo monitoring hardware in all RemotaSilo chassis recognized in the system. Each RemotaSilo chassis will report back to the Host system as if just powered on. A confirmation dialog clarifies the function of the Monitoring Reset command: RemotaSilo User’s Guide - Rev. B00 Kingston Technology Company 60 Appendix C Software Features Advanced / Set Intervals This command sets the time intervals at which the selected RemotaSilo chassis regularly will receive status, check for existence of the Host system connection, and to identify itself at power-on or reset. All intervals are in seconds. The Update value specifies the sampling period at which the RemotaSilo circuit board receives voltage and temperature readings, as well as operational status information for the DS500 fans, power suppl(ies), and the installed RAID controller. The Host check value specifies how frequently the circuit board on the Master RemotaSilo chassis checks for the existence of the Host system serial connection. No host broadcast specifies how frequently each RemotaSilo Chassis will identify itself while in Standalone mode. (See “Hardware Description, Two Digit LED Display” section for Standalone Mode description). Select Apply to all RemotaSilo chassis to apply the displayed interval values to all RemotaSilo chassis in the system. Default button will set the following intervals: Update = 5 seconds, Host check = 15 seconds No host broadcast = 5 seconds. Click OK to save the interval settings. Kingston Technology Company RemotaSilo User’s Guide - Rev. B00 Appendix C Software Features 61 Advanced / Setup SNMP This command controls the interface between the RemotaSilo host software and the RemotaSilo SNMP interface software. Check Enable service to enable the RemotaSilo SNMP interface. Click OK to save the SNMP setting. If the SNMP service has been restarted, the Reset button must be used to re-establish the interface. (The Configure button is reserved for future software revisions, and is intended to accommodate unique operating system requirements.) Please refer to Appendix D, “Simple Network Management Protocol (SNMP) Setup”, for a more detailed description of the RemotaSilo SNMP interface sofware installation and usage. RemotaSilo User’s Guide - Rev. B00 Kingston Technology Company 62 Appendix C Software Features Advanced / Set Poll Interval This dialog allows the user to set the interval, in seconds, at which the Host will query for status from all RemotaSilo chassis in the system. Advanced / Set Timeout This command allows the user to set the timeout period, in seconds, that the Host will wait for responses from the RemotaSilo chassis. After the Host sends a query for status, any RemotaSilo chassis that does not respond within the assigned timeout period will be reported as offline. Kingston Technology Company RemotaSilo User’s Guide - Rev. B00 Appendix D Simple Network Management Protocol (SNMP) Setup 63 Appendix D Simple Network Management Protocol (SNMP) Setup The RemotaSilo SNMP interface operates only under Windows NT 4.0 (SP3). This feature consists of the following modules: 1. 2. 3. RemotaSilo SNMP Agent - SiloSNMP.DLL RemotaSilo SNMP Management Information Base (MIB) RemoSilo.MIB Installer - SiloSNMP.EXE The Agent module is copied from the distribution diskette onto the hard disk during the RemotaSilo host software setup. The MIB and the Installer are located in the SNMP subdirectory of the distribution diskette. The MIB is ready to be imported into the Network Management Software (e.g. HP OpenView). Executing the Installer will setup the following registry keys: 1. HKEY_LOCAL_MACHINE\SOFTWARE\Kingston Technology\RemotaSilo\SNMPAgent Pathname=C:\PROGRA~1\KINGST~2\SiloSNMP.DLL This key specifies the location of the agent module. 2. HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Servic es\SNMP\Parameters\ExtensionAgents This key specifies the key that defines the location of the agent module to the SNMP manager. 3. Restart the SNMP service. RemotaSilo User’s Guide - Rev. B00 Kingston Technology Company 64 Appendix D Simple Network Management Protocol (SNMP) Setup How to Install the SNMP Agent 1. Install the RemotaSilo host software and verify that it operates correctly. 2. Run the SNMP installer SiloSNMP.exe Push Yes to continue with the setup: Push Exit to quit the Installer. 3. Use the Control Panel to restart the SNMP service Kingston Technology Company RemotaSilo User’s Guide - Rev. B00 Appendix D Simple Network Management Protocol (SNMP) Setup 65 How to Restart the SNMP Service 1. Open the Control Panel 2. Locate and double-click on the Services icon: RemotaSilo User’s Guide - Rev. B00 Kingston Technology Company 66 Appendix D Simple Network Management Protocol (SNMP) Setup 3. Locate and highlight the SNMP service: 4. Push Stop and then respond Yes to the following message: 5. The following message will appear: Kingston Technology Company RemotaSilo User’s Guide - Rev. B00 Appendix D Simple Network Management Protocol (SNMP) Setup 6. Restart the SNMP service by pushing Start. The following message will appear: 7. At this point, if the RemotaSilo host software is running, a Network Management software should be able to query information about the RemotaSilo chassis using defined information in the RemotaSilo MIB. 67 NOTE: The RemotaSilo host software must be running in order for the RemotaSilo SNMP Agent to provide information to the Network Management software. RemotaSilo User’s Guide - Rev. B00 Kingston Technology Company 68 Appendix E Appendix E Connection SES/SAF-TE Host Connection SES/SAF-TE Host The RemotaSilo software monitoring system supports the SCSI-3 Enclosure Services (SES) or the SCSI Accessed Fault-Tolerant Enclosures (SAF-TE) command set. This feature allows chassis monitoring to the host PC through a SCSI cable instead of a serial port connection. A SCSI cable is provided in your RemotaSilo package to connect the DS500 chassis to an 8-bit SCSI controller installed in the Host PC. This section explains the steps involved in setting up the SES/SAF-TE host connection. Jumper J3 First, Jumper J3 must be set on the RemotaSilo circuit board. Jumper J3 is a 10-pin header connector used for setting the SCSI ID number and enabling or disabling on-board SCSI termination. See Figure E-1 below for the jumper location: Jumper J3 Pin 1 Pin 2 Pin 1 Jumper J3 50-Pin Header Connector Pin 1 50-Pin Header Connector DB-9 Serial Connector BNC Connector DB-9 Serial Connector 0806 Figure E-1: Jumper J3 Location Kingston Technology Company RemotaSilo User’s Guide - Rev. B00 Appendix E SES/SAF-TE Host Connection 69 Selecting the SCSI ID The RemotaSilo’s SCSI ID number is determined by the first 3 jumper settings (Jumper A, B, and C). See Figure E-2 for J3 pin assignments. Jumper J3 A B C D E SCSI Termination Reserved SCSI ID 0817 Figure E-2: J3 Jumper Settings The Jumper J3 default setting (listed below in bold) is set to SCSI ID 6. To change the SCSI ID, refer to Table E-1 to set the jumpers manually. SCSI ID Jumper A Jumper B Jumper C 0 1 2 3 4 5 6 7 Remove Insert Remove Insert Remove Insert Remove Insert Remove Remove Insert Insert Remove Remove Insert Insert Remove Remove Remove Remove Insert Insert Insert Insert Table E-1: SCSI ID Jumper Settings SCSI Termination The on-board SCSI terminator is enabled and disabled on Jumper J3 with the Jumper E setting (Pins 9 and 10) as shown in Table E-2. By default, the factory-installed SCSI terminator is Disabled (Jumper E inserted). Leave the jumper installed to disable onboard termination for SES/SAF-TE configurations. RemotaSilo User’s Guide - Rev. B00 Kingston Technology Company 70 Appendix E SCSI Terminator Enabled Disabled SES/SAF-TE Host Connection Jumper E Removed Inserted Table E-2: SCSI Termination SCSI Cable Connection Lastly, connect a SCSI cable from the rear panel of the DS500 chassis to the SCSI I/O connector on the host PC. Connect an external SCSI terminator on the DS500 rear panel if the RemotaSilo chassis is the last SCSI device. HOST PC DS500 REAR PANEL SCSI CABLE 0815 Figure E-3: SCSI Cable Connection Kingston Technology Company RemotaSilo User’s Guide - Rev. B00 Appendix F Firmware Updates Appendix F 71 Firmware Updates The RemotaSilo firmware can be upgraded by the user by simply running a DOS executable program. As new firmware becomes available, Kingston will supply updates through the Kingston BBS at (714) 435-2636, or the Kingston website at the following URL address: http://www.kingston.com The DOS program can update the firmware on the RemotaSilo circuit board by simply executing the file from a DOS prompt through the Windows operating system. Follow the instructions below to update the RemotaSilo firmware from either a Windows 95 or Windows NT environment: 1. Insert the diskette containing the firmware update file into the floppy drive. 2. Click on the Taskbar 3. From the Run menu, click on (A:). 4. Double-click on the file “Update”, then click 5. The program will automatically update the RemotaSilo firmware. 6. Complete the update by resetting the RemotaSilo chassis. Start RemotaSilo User’s Guide - Rev. B00 button and select Run. Browse... and go to the floppy drive OK to run. Kingston Technology Company 72 Appendix G Appendix G Product Warranties and Notices Product Warranties and Notices Limited Warranty KINGSTON TECHNOLOGY COMPANY ("Kingston") warrants that this product is free from defects in material and workmanship. Subject to the conditions and limitations set forth below, Kingston will, at its option, either repair or replace any part of this product which proves defective by reason of improper workmanship or materials. Repair parts or replacement products will be provided by Kingston on an exchange basis, and will be either new or refurbished to be functionally equivalent to new. This warranty does not cover any damage to this product which results from accident, abuse, misuse, natural or personal disaster, or any unauthorized disassembly, repair or modification. Duration of Warranty Lifetime Warranty: The following Kingston products are covered by this warranty for life: solid state memory (e.g., memory modules and boards), networking adapters and hubs (excluding power supply and cooling fan), solid state PC Card (PCMCIA) adapters, and microprocessor upgrade products. Seven Year Warranty: The following Kingston products are covered by this warranty for a period of seven years from the date of original retail purchase: storage enclosures, including power supply units, cables, terminators, and accessories. Five Year Warranty: The following Kingston products are covered by this warranty for a period of five years from the date of original retail purchase: networking hub power supply and cooling fan; and all other Kingston products (other than those products covered by a two-year or one-year warranty, as provided below). Two Year Warranty: The following Kingston products are covered by this warranty for a period of two years from the date of original retail purchase: Solid State Floppy Disk Cards (SSFDC), and Winchester hard disk drives in a 2.5 inch, 3.5 inch or 5.25 inch form factor. One Year Warranty: The following Kingston products are covered by this warranty for a period of one year from the date of original retail purchase: Winchester hard disk drives in a 1.8 inch form factor, optical storage products, and magnetic tape storage products. Kingston Technology Company RemotaSilo User’s Guide - Rev. B00 Appendix G Product Warranties and Notices 73 Warranty Claim Requirements To obtain warranty service, return the defective product, freight prepaid and insured, to your local authorized Kingston dealer or distributor, or to the Kingston factory service center located at 17600 Newhope Street, Fountain Valley, California 92708, U.S.A. You must include the product serial number (if applicable) and a detailed description of the problem you are experiencing. You must also include proof of the date of original retail purchase as evidence that the product is within the applicable warranty period. If you return the product directly to the Kingston factory, you must first obtain a Return Material Authorization ("RMA") number by calling Kingston Customer Service at (714) 438-1810, and include the RMA number prominently displayed on the outside of your package. Products must be properly packaged to prevent damage in transit. Free Technical Support Kingston provides free technical support. If you experience any difficulty during the installation or subsequent use of a Kingston product, please contact Kingston’s Technical Support department prior to servicing your system. Kingston Technical Support can be reached in the U.S. at (714) 435-2639 or tollfree at (800) 435-0640 (U.S. and Canada only). Kingston European Technical Support can be reached from within the U.K. at 01932 738858. Kingston provides other service numbers when calling from Germany 0130 115 639 or fax 0130 860 599, from Austria 0660 5569 or fax 06 607 434, from Switzerland 0800 557 748 or fax 0800 552 182, from France 0800 905 701 or fax 0800 900 910, or from Belgium (in English) 0800 72763. This warranty covers only repair or replacement of defective Kingston products, as provided above. Kingston is not liable for, and does not cover under warranty, any costs associated with servicing and/or the installation of Kingston products. Disclaimers The foregoing is the complete warranty for Kingston products and supersedes all other warranties and representations, whether oral or written. Except as expressly set forth above, no other warranties are made with respect to Kingston products and Kingston expressly disclaims all warranties not stated herein, including, to the extent permitted by applicable law, any implied warranty of merchantability or fitness for a particular purpose. In no event will Kingston be liable to the purchaser, or to any user of the Kingston product, for any damages, expenses, lost revenues, lost savings, lost profits, or any other incidental or consequential damages arising from the purchase, use or inability to use the Kingston product, even if Kingston has been advised of the possibility of such damages. Copyright © 1998 Kingston Technology Company. All rights reserved. Printed in the U.S.A. Kingston Technology and the Kingston logo are trademarks of Kingston Technology Company. Mac and the Mac OS logo are trademarks of Apple Computer, Inc., used under license. All other trademarks are properties of their respective companies. RemotaSilo User’s Guide - Rev. B00 Kingston Technology Company 74 Appendix G Product Warranties and Notices F.C.C. Certification This device has been tested and found to comply with limits for Class B digital device, pursuant to Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) This device must accept any interference received; including interference that may cause undesired operation. This device generates, uses, and can radiate radio frequency energy, and if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this device does cause harmful interference to radio or television reception, which can be determined by turning the device off and on, the user is encouraged to try to correct the interference by one or more of the following measures: • • • Re-orient or relocate the receiving antennas. Increase the separation between the device and the receiver. Connect the device into an outlet on a circuit different from that to which the receiver is connected. CAUTION: Changes or modifications to this device not expressly approved by the manufacturer responsible for compliance could void the user’s authority to operate the device. Kingston Technology Company RemotaSilo User’s Guide - Rev. B00 Appendix G Product Warranties and Notices 75 Declaration of Conformity Company’s Name: Kingston Technology Company Storage Products Division Company’s Address: 17600 Newhope Street Fountain Valley, CA 92708 Manufacturer’s Address: 17600 Newhope Street Fountain Valley, CA 92708 Product Name: Data Silo DS500 Model Number: DS500-xxxxx/x Conforms to the following specifications: Safety Agencies: CSA “Certified” UL TÜV Bauart Geprüft Safety Tests: CAN/CSA-C22.2 No 950-93 UL 1950 EN 60950/06.88 EN 60950 A1/08.90 EN 60950 A2/10.91 Safety Directive: 73/23/EEC low voltage safety EMC Directive: Year of Manufacture: License #: LR 90843-3 E173791 SP R 9371301 EMC Tests: EN 50081-1:1992 for Generic Emission CISPR22:1995/EN 55022:1987 Class B EN50082-1:1992 for Generic Immunity IEC 1000-4-2:1994 ESD IEC 1000-4-3:1994 Radiated EM Field IEC 1000-4-4:1994 Fast Transient/Burst 89/336/EEC EMC FCC Part 15, Class A 1998 RemotaSilo User’s Guide - Rev. B00 Kingston Technology Company 76 How to Reach Kingston If you have any problems, questions, or comments associated with installing or using your DS500 with the RemotaSilo option, please call Kingston’s SPD Technical Support. For the latest file updates and information, access the Kingston Bulletin Board Service via modem or visit the Kingston website. To receive product information sent to you by ™ fax, dial Kingston’s RAMfax . SPD Sales Support: 7:00 am to 5:00 pm PST Monday through Friday (800) 435-0642 or (714) 438-1850 (714) 438-1847 fax SPD Technical Support: (888) 435-5460 Kingston Europe: within the U.K. From Germany: Austria: Switzerland: France: Belgium: 8:00 to 17:00 GMT 44 0 1932 738800 0800 435 978 phone 44 1 932 738 880 fax 0130 115 639 phone 0130 860 599 fax 0660 5569 phone 0660 7434 fax 0800 557 748 phone 0800 552 182 fax 0800 905 701 phone 0800 900 910 fax 0800 72763 phone 0800 72763 BBS: Kingston’s Bulletin Board Service (714) 435-2636, up to 28.8Kbps, 8-N-1 Internet: visit Kingston’s Web site at http://www.kingston.com For Product Information: [email protected] For Technical Support: [email protected] RAMfax: Kingston Technology Company Automatic Faxback System from within the U.S. and Canada only (800) 435-0056 or (714) 435-2677 RemotaSilo User’s Guide - Rev. B00 Revision History Revision History Revision Level Comments A00 Product Release. A01 Changed the software’s 2-digit year format to 4-digits to meet Year 2000 compliance. Added SNMP words throughout. Improved Installation section. Updated Setup screen bitmaps. Consistancy corrections throughout… B00 Added “Setup SNMP” option to the Advanced Menu. Added “SNMP Interface Setup” installation and usage appendix (Appendix D). RemotaSilo User’s Guide - Rev. B00 Kingston Technology Company