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Salesware System Architecture and Specifications Version 4.1.01 Siriusware, Inc. 302 Camino de la Placita Taos, NM 87571 575.751.0633 www.siriusware.com/docs www.siriusware.com/training google.siriusware.com 1 Copyright Copyright 2011 Siriusware®, Incorporated. All rights reserved. NOTICE: All information contained herein is the property of Siriusware, Incorporated. No part of this publication (whether in hardcopy or electronic form) may be reproduced or transmitted, in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, without the prior written consent of Siriusware, Incorporated. The software, which includes information contained in any databases, described in this document is furnished under a license agreement and may be used or copied only in accordance with the terms of that agreement. This publication and the information herein is furnished AS IS, is subject to change without notice, and should not be construed as a commitment by Siriusware, Incorporated. Siriusware, Incorporated assumes no responsibility or liability for any errors or inaccuracies, makes no warranty of any kind (express, implied, or statutory) with respect to this publication, and expressly disclaims any and all warranties of merchantability, fitness for particular purposes, and non-infringement of third party rights. 2 Salesware System Architecture and Specifications SALESWARE SYSTEM ARCHITECTURE AND SPECIFICATIONS ................................................................................... 1 COPYRIGHT ......................................................................................................................................................................... 2 SALESWARE SYSTEM ARCHITECTURE AND SPECIFICATIONS ................................................................................... 3 INTRODUCTION ................................................................................................................................................................... 6 BLOCK DIAGRAMS SHOWING TYPICAL SALESWARE CONFIGURATIONS ................................................................. 6 Overall Salesware architecture.......................................................................................................................................................................................................... 6 ProtoBase architecture ..................................................................................................................................................................................................................... 8 E-Commerce architecture .................................................................................................................................................................................................................. 9 Web pages hosted externally ......................................................................................................................................................................................................... 10 Web pages hosted internally .......................................................................................................................................................................................................... 11 Rentals architecture ......................................................................................................................................................................................................................... 12 Food Service architecture ................................................................................................................................................................................................................ 13 Scan access architecture ................................................................................................................................................................................................................... 14 Typical WAN architecture ............................................................................................................................................................................................................... 15 SALESWARE SYSTEM SPECIFICATIONS ....................................................................................................................... 16 Using virtual servers ......................................................................................................................................................................................................................... 17 32-bit vs. 64-bit.................................................................................................................................................................................................................................. 17 Recommended standard salespoint configurations ....................................................................................................................................................................... 18 Middleware ....................................................................................................................................................................................................................................... 19 Example: .............................................................................................................................................................................................................................. 19 3 Example: .............................................................................................................................................................................................................................. 20 Example: .............................................................................................................................................................................................................................. 20 Number of SalesEZ application instances ...................................................................................................................................................................................... 21 Database server ................................................................................................................................................................................................................................. 21 SQL Server Express Edition .......................................................................................................................................................................................................... 24 Web (E-Commerce) .......................................................................................................................................................................................................................... 24 Rentals ............................................................................................................................................................................................................................................... 27 Food and beverage FileSync server ................................................................................................................................................................................................. 29 Folio Charge ...................................................................................................................................................................................................................................... 30 Supported scanners .......................................................................................................................................................................................................................... 31 SALESWARE HARDWARE COMPATIBILITY LIST (HCL) ............................................................................................... 32 Receipt printers................................................................................................................................................................................................................................. 32 Ticket printers .................................................................................................................................................................................................................................. 33 Pass Printers...................................................................................................................................................................................................................................... 33 Retail label printers .......................................................................................................................................................................................................................... 34 Cash drawers .................................................................................................................................................................................................................................... 34 Barcode scanners .............................................................................................................................................................................................................................. 35 Customer pole displays .................................................................................................................................................................................................................... 35 Magnetic stripe readers.................................................................................................................................................................................................................... 36 Touchscreens ..................................................................................................................................................................................................................................... 36 Coin dispensers ................................................................................................................................................................................................................................. 36 USB cameras ..................................................................................................................................................................................................................................... 36 4 Programmable keyboards ................................................................................................................................................................................................................ 37 Mobile computers/scanners ............................................................................................................................................................................................................. 37 Electronic signature pads ................................................................................................................................................................................................................. 37 Optical character recognition (OCR) devices ................................................................................................................................................................................ 37 All-in-one points-of-sale ................................................................................................................................................................................................................... 38 5 Introduction Salesware features a fully modular, configurable, scalable, fault-tolerant and distributed architecture. This document describes that architecture and presents its specifications. The document is organized as follows: • • • The first section provides block diagrams that show typical Salesware configurations. The second section provides system hardware specifications. The third section presents the Hardware Compatibility List (HCL) that details the peripherals that Siriusware® Inc. supports for the Salesware product. Note: Salesware supports four Charge Card systems: ProtoBase, DirectNET, Ingenico and Tender Retail. (DirectNET and Tender Retail are not supported for E-Commerce applications.) Siriusware, Inc. documentation discusses how to interface with these systems and how to use them from the Salesware product. For information regarding the hardware requirements and specifications for Charge Card systems, please consult the documentation provided by Southern DataComm, Inc. (ProtoBase), DirectNET, Inc., Ingenico and Tender Retail. Block diagrams showing typical Salesware configurations This section presents typical Salesware configurations. Overall Salesware architecture The following diagram presents the overall Salesware architecture. 6 7 ProtoBase architecture The overall Salesware architecture diagram shows how a credit card processor can be integrated into the Salesware architecture. The majority of clients incorporate the ProtoBase system. The following diagram shows how the ProtoBase system is configured. Hardware requirements for the ProtoBase PC are available from the http://www.protobase.com web site. Note: Although we use the term, ProtoBase Server, ProtoBase does not require server grade hardware or operating system. Windows XP or 7, (32 or 64 bit) both work and Siriusware Inc. recommends 2GByte of RAM and at minimum a Celeron processor and an 80 8 GByte hard drive. ProtoBase requires that their server be a dedicated computer and is not shared with any Siriusware Inc. applications. E-Commerce architecture The E-Commerce environment includes one or more web servers, a Sales Host computer and an SMTP server. One web server is required if you are hosting the E-Commerce pages internally and two are required if you are hosting the pages externally – e.g., with a web hosting company. See Web pages hosted externally and Web pages hosted internally. If hosting the pages internally, then you have ww.dll and the E-Commerce pages installed on the web server. If hosting the pages externally, then you have ww.dll and wwService installed on one web server, and the E-Commerce pages installed on the other web server – e.g., at your web hosting company. In either scenario, the server that is running ww.dll needs to have access to ProtoBase and to the SiriusSQL database. The server that is running the pages needs to have access to an SMTP server and, if hosted externally, to the ww.dll server. The Sales Host computer needs to have access to ProtoBase, the middleware server and an SMTP server. The computer where ww.dll (and wwService, if the pages are hosted externally) is installed requires Windows Server 2003 or Windows Server 2008, Microsoft .NET Framework version 3.5, Internet Information Services (IIS version 6 or 7) and ASP.NET. The computer where the E-Commerce pages are installed also requires Windows Server 2003 or Windows Server 2008, Microsoft .NET Framework version 3.5, Internet Information Services (IIS version 6 or 7) and ASP.NET. This computer also needs to have an SSL certificate in place so that the E-Commerce pages can be run under https when running live. Note: ASP.NET is not automatically installed; you must install this yourself in conjunction with the installation of Windows Server 2003 or Windows Server 2008. Note: Siriusware Inc. strongly recommends that your web server not be a member of a Windows domain. Being a domain member is a potential security risk and changes the way authentication is handled. This change in authentication could make the E-Commerce pages not function correctly without additional configuration. For optimum performance, the computer where Sales Host utility is installed needs to be a separate computer from the SQL Server, the middleware server and the web server. 9 When running E-Commerce module, it is important to purchase a Processor License for Microsoft SQL Server. This is a Microsoft requirement for web-based access of SQL Server and not doing this violates your license agreement with Microsoft. Siriusware Inc. supports only ProtoBase for E-Commerce transactions, not DirectNet or Tender Retail. Web pages hosted externally The diagram below shows how E-Commerce web pages can be hosted externally. 10 Web pages hosted internally The diagram below shows how E-Commerce web pages can be hosted internally. Note: An SMTP server can be hosted externally even when the pages are hosted internally, though this configuration is not shown in this diagram. 11 Rentals architecture The Rentals environment includes self-entry stations, rental tech stations, salespoints and either a web/rental server or separate web and rental servers. For most installations, a combined web/rental server is sufficient. The following diagram shows separate web and rental servers. 12 Food Service architecture The following diagram shows a Table Service Food and Beverage installation that implements a FileSync server. The FileSync server is used to ensure that operations aren’t interrupted in the event that the connection is lost to the database server. (Quick Service Food and Beverage does not implement a FileSync server, because all sales are finalized immediately.) 13 Scan access architecture The following diagram shows a typical scan access (ScanMan) hardware configuration. 14 Typical WAN architecture The following diagram shows the recommended configuration for connecting a remote Salesware site to the data center over a WAN connection. Note: that Siriusware Inc. recommends a minimum 256 Kbps connection and use of a remote desktop connection to run SysManager and ReportManager from the remote site. If SysManager and ReportManager are used directly on a salespoint at the remote site, Siriusware Inc. recommends a minimum 1 Mbps connection. If a slower connection is used, performance may be poor. It is possible to connect a small number of salespoints to the data center over a 56K dial-up connection, but performance may be extremely slow and the process of downloading updates or rebuilding local data at a salespoint could take many hours. Note: Salesware also supports WAN configurations where multiple Salesware sites are connected over a WAN. Each site has its own data center (SQL Server database), but ticket and pass validation can occur between sites. These configurations are described in the Salesware Validation document. 15 Salesware system specifications The following sections present recommended Salesware system specifications. Refer to the diagrams in the first section of this document for information regarding configurations. Networking is required; this can be via an Ethernet or a wireless connection. Siriusware’s policy is not to support operating systems not supported by Microsoft. These are the reasons why we don’t: • • • Microsoft is no longer providing security updates, so it is risky for anyone to use a non-supported operating system. Clients are not in compliance with PCI if they use non-supported operating systems. It may be impossible for us to resolve issues with an operating system we cannot get support on. 16 • Third party products our software uses may not work. Windows 95, Windows 98, Windows Me, Windows NT and Windows XP Home are not supported. Note: E-Commerce module is not supported on non-server operating systems. E-Commerce module must be deployed on Windows Server 2003 or Windows Server 2008. The requirements for management stations running SysManager or ReportManager are the same as those for standard salespoints, except less disk space is required. Note: Failover clustering using Microsoft clustering software is in use by several Siriusware clients. Clustering is transparent to the applications and users of the database. Using virtual servers Microsoft Virtual Server or VMware allows several “virtual” servers to run on a single, powerful server. Although Siriusware Inc. has not tested our products extensively on virtual servers, we believe them to operate fine, as several clients have incorporated virtual servers into their network infrastructure. The hardware requirements for all Siriusware servers must be met when configuring your virtual servers. If you have qualified IT staff that can support and diagnose issues with virtual servers, you may want to consider using them. As with all network issues, Siriusware Technical Support staff is not able to help diagnose and resolve issues with virtual servers. Please be sure you have the in-house expertise before considering using virtual servers. 32-bit vs. 64-bit Most processors for sale today are x64 (64-bit). You have the choice of running 32-bit or 64-bit operating systems and database server software on these processors. The minimum and recommended specifications provided in this section call for a 32-bit operating system and 32-bit version of SQL Server. Clients who choose to use 64-bit operating systems and/or a 64-bit version of SQL Server consults Microsoft specifications and adjusts accordingly. 17 Note: Salesware is not supported on IA-64 (“true” 64-bit) processors from Intel. Recommended standard salespoint configurations In addition to the requirements shown in the table, one or two empty PCI slots are useful for future expansion, but not a necessity. A CD-ROM drive, as well as an uninterruptable power supply (UPS) will keep power up for at least fifteen minutes and are highly recommended. Parallel, serial and USB ports are required as necessary to support peripherals specific to a salespoint. Module Component Minimum− The minimum hardware requirements correspond to the minimum OS; other Operating Systems require higher than minimum. Recommended Operating system Windows 7 /XP Professional Windows 7 or XP Professional Processor Windows7 − 2 GHz or faster Windows 7 − 2 GHz or faster Windows XP −1GHz Standard salespoint 1 2 Free space on hard drive 40 GByte 1 160 GByte RAM Windows XP − 2 GByte Windows 7 − 4 GByte or more Video 1024x768, 24-bit video/monitor resolution 1280x1024 (or better) 24-bit video/monitor resolution Network 56K dial-up 2 10/100/1000 Mbit Ethernet For management stations running SysManager or ReportManager, 100 MByte is the minimum requirement and 1 GByte is recommended. For updates and when a salespoint is rebuilt, many hours may be required to download all of the data over a 56K connection. 18 Middleware Each hardware installation is different; there is not a single generic answer for all hardware installations. This section is intended to give a few basic guidelines. For twenty salespoints or less, the middleware can be run on the database server. Be sure to include any SysManager or ReportManager stations as salespoints in this calculation. For more than twenty salespoints, a separate middleware server is used. That server adheres to the following requirements. In addition, a common strategy to increase middleware response is to partition middleware components across multiple servers. Example: SalesEZ application can be deployed on one server while BookEZ application is deployed on another. Using this approach, each server adheres to the following requirements. Module Pool/SalesEZ or Pool/BookEZ Component Requirements Operating system Windows Server 2008 / 2003 Processor Multi-core / 1 core per 20 connections Memory 4 GByte Free Disk Space 10 GByte Display 1024 x 768 Network 100 Mbit Notes Middleware computers ideally are located on the same very fast network as the SQL Server. 19 Note: If you use ScanMan and/or GateKeeper modules, a separate Pool/SalesEZ application is used for those devices so they do not compete for CPU time with regular salespoints. For larger installations, we feel that having roughly twenty connections per CPU core are the maximum saturation. Some clients have a higher ratio, but to find the magic number requires knowing what kind of transactions a typical. For instance, extensive use of Max4Sale capability forces you to keep a lower ratio. You may be able to increase this number with experimentation, but be aware that the risk is slowing down the response times of your salespoints. Note: for the purpose of calculating the number of connections, you must add SalesEZ and BookEZ connections together. Therefore, a single salespoint with bookings enabled connecting to a single middleware server counts as two connections. Example: There is an installation of forty-five salespoints and five GateKeepers. Eighteen of the salespoints also do bookings. For this install, you have at least three (or better yet four) cores doing the work. One instance of Pool/SalesEZ application using two or three CPU cores for the forty-five salespoints, a second instance of Pool/ SalesEZ application using one CPU core for five GateKeepers and a third instance of Pool running BookEZ application using a single CPU core for the fifteen Bookings stations. With these numbers, it works out that you could run all of these on a single Quad-core box. If you were using virtual computers/machines, we suggest having one VM with three cores running the two Pool/SalesEZ application installs and a second VM with a single core running Pool/BookEZ application. If there were ten GateKeepers instead of five, we suggest placing Pool/SalesEZ instance on its own computer with its own single core. Example: Multisite installation: Three sites with ten salespoints each with no bookings. On the surface, it might appear that a single core might be able to handle the load. Thirty per core is above our recommendation, but, plausible in some cases. However, with three sites, we would recommend that each site be given its own Pool/SalesEZ application on its own core. The reasons are for trouble-shooting. If one site is having trouble, but the other two sites are fine, it is easier to isolate issues when the sites are not sharing a single Pool/SalesEZ application installation. 20 Number of SalesEZ application instances The default number of SalesEZ application instances that start up running under Pool Management is three. We consider this the normal minimum number. The optimal number is, according to some research, the number of CPU cores plus one. So, for a quadcore computer, the optimal number is five SalesEZ instances. This number comes with some conditions though. It assumes that Pool/SalesEZ application is the only application running on that computer. So, if you have both Pool/BookEZ and Pool/SalesEZ applications’ running on the same computer, that number is no longer valid. In that case, we would suggest leaving the default at three instances. Database server Database server hardware is selected based on the number of salespoints that are supported. If more than seventy-five salespoints are supported, special consulting services is used to determine the exact configuration for the network. In general, SQL Server must be dedicated to Salesware applications only and not used by other applications. Siriusware Inc. supports SQL Server 2008 and SQL Server 2005 (with Service Pack 3). For less than twenty salespoints, the middleware can be run on the database server. A backup device and related software is also used, as well as a UPS capable of lasting at least forty-five minutes. A DVD is highly recommended. Also, use of a separate drive channel for the data from the operating system increases speed. The minimum and recommended requirements call for SQL Server 2005 Standard Edition, 32-bit (and therefore a 32-bit operating system). Please consult Microsoft SQL Server requirements if using a different version, including the following links: Note: Version 4.1 of the software requires either SQL 2005 or SQL 2008. • • http://technet.microsoft.com/en-us/library/ms143506(SQL.90).aspx (SQL Server 2005) http://msdn.microsoft.com/en-us/library/ms143506.aspx# (SQL Server 2008) 21 Number of salespoints 3 Less than 20 salespoints Component Minimum− The minimum hardware requirements correspond to the minimum OS; other Operating Systems require higher than minimum. Recommended Operating system Windows 2003 Server Windows Server 2008 Processor 1.5 GHz or faster Multi-core Free space on hard drive 100 GBytes per year of data. Ten years is the recommended length of time to plan for, so you have 1000 GByte of free space. Also, you have a separate drive system for holding backups with enough space for several full backups and differentials. Thus, if you have a 25 GByte database, you would need approximately 100 GByte of free space for backups. Most installations therefore require two separate drives systems, each with at least 100 GByte free. Approximately 40 GByte is normally required for the operating system. RAM 4 GByte 4 GByte or more (2008) Video SVGA 1024 x 768 Network 10 Mbit Ethernet 10\100\1000 Mbit Ethernet Operating system Windows 2003 Server Windows Server 2008 Processor 1.5 GHz or faster Multi-core Free space on hard 100 GByte per year of data. Ten years is the recommended length of time to plan for, so you have 1000 GByte of free space. 1000 GByte is recommended. Also, you 3 The numbers provided are for Classic salespoints. For sites that implement the E-Commerce module, you adjust your calculations to accommodate for the Sales Host utility. A good rule-of-thumb is that a Sales Host is equivalent to 1 – 5 Classic salespoints, depending on your application and load. 22 Number of salespoints 3 Component Recommended drive have a separate drive system for holding backups with enough space for several full backups and differentials. Thus, if you have a 25 GByte database, you would need approximately 100 GByte of free space for backups. Most installations therefore require two separate drives systems, each with at least 100 GByte free. Approximately 40 GByte is normally required for the operating system. RAM 4 GByte or more 8 GByte or more (2008) Video SVGA 1024 x 768 Network 10 Mbit Ethernet 10/100/1000 Mbit Ethernet Operating system Windows 2003 Server Windows Server 2008 Processor 2.5 GHz or faster Multi-core Free space on hard drive 100 GByte per year of data. Ten years is the recommended length of time to plan for, so you have 1000 GByte of free space. 1000 GByte is recommended. Also, you have separate drive systems for holding backups with enough space for several full backups and differentials. Thus, if you have a 25 GByte database, you would need approximately 100 GByte of free space for backups. Most installations therefore require two separate drives systems, each with at least 100 GByte free. Approximately 40 GByte is normally required for the operating system. 20 - 49 salespoints 50 - 75 salespoints 4 Minimum− The minimum hardware requirements correspond to the minimum OS; other Operating Systems require higher than minimum. 4 With larger venues (over fifty salespoints), the specifications are increased. The server is an enterprise solution with a two-channel RAID controller and a RAID 1/5 split, dual-processors and 4 GByte RAM. High-speed drives (15K RPM) are recommended. 23 Number of salespoints 3 Component Minimum− The minimum hardware requirements correspond to the minimum OS; other Operating Systems require higher than minimum. Recommended RAM 4 GByte or more 8 GByte or more Video SVGA 1024 x 768 Network 10 Mbit Ethernet 10/100/1000 Mbit Ethernet SQL Server Express Edition As of July 1, 2012, Siriusware Inc. no longer supports using SQL Express as the primary Siriusware database. We recommend that clients using SQL Express make plans to purchase and upgrade to a supported version of SQL (SQL 2005 or SQL 2008, Standard or Enterprise versions). Unless you already own a supported version, you purchase SQL 2008 R2, Microsoft’s latest version. As of July 1, 2012, issues related to the use of SQL Express are not covered by your support contract. In the past, we felt that small installations that do not use E-Commerce or Access Control modules could effectively use SQL Express. However, due to the evolution of our product and the catastrophic failure that can occur if the database size limit of SQL Express is reached, we have made the decision to no longer support SQL Express. If your site reaches the database size limit (4GByte for SQL Express 2005 and 10GByte for SQL Express 2008), your system abruptly stops functioning causing severe operational issues. Additionally, new reports are now written using Microsoft Reporting Services using functionality that SQL Express does not fully support. Eventually, all reports will use Microsoft Reporting Services. Web (E-Commerce) For web servers, a minimum 256K Internet connection is required; a 1.5 Mbit or greater connection is recommended. A UPS is recommended. 24 Server Component Minimum− The minimum hardware requirements correspond to the minimum OS; other Operating Systems require higher than minimum. Recommended Operating system Windows7, XP Professional Windows7 Processor Windows Vista − 1 GHz or faster Windows7 or Vista − 2 GHz or faster Windows XP or 2000 − 600 MHz or faster Sales Host Free space on hard drive 20 GByte 160 GByte RAM Windows 7 − 4 GByte or more Windows 7 − 4 GByte or more 5 Windows XP - 2 GByte 5 Video 800x600, 16-bit color 1024x768, 24-bit color Network 10/100 Mbit Ethernet 100/1000 Mbit Ethernet Database 500 MBytes to 1 GByte per year 500 MBytes to 1 GByte per year Bandwidth 3Mbps up /down 3Mbps up /down Middleware Quad Core Quad core or better Operating system Windows Server 2003 Windows Server 2008 or Windows Server 2003 Print At Home Tickets module requires large amounts of memory. High-volume clients must consider using up to 4 GByte. 25 Server Web Server (running eCommerce_ Pages + ww.dll, web pages hosted internally) Web Server (running wwService + ww.dll, web pages hosted externally) Component Minimum− The minimum hardware requirements correspond to the minimum OS; other Operating Systems require higher than minimum. Recommended Processor 2 GHz or faster Multi-core Free space on hard drive 20 GByte 160 GByte RAM 2 GByte or more 4 GByte or more Video SVGA 1024 x 768 Network 10/100 Mbit Ethernet 100/ 1000 Mbit Ethernet Operating system Windows Server 2003 Windows Server 2008 or Windows Server 2003 Processor 2 GHz or faster Multi-core Free space on hard drive 20 GByte 160 GByte RAM 2 GByte or more 4 GByte or more Video SVGA 1024 x 768 Network 10/100 Mbit Ethernet 100/1000 Mbit Ethernet 26 Rentals A UPS is recommended. Station Self-Entry Station and Rental Tech Station Component Minimum− The minimum hardware requirements correspond to the minimum OS; other Operating Systems require higher than minimum. Recommended Operating system XP Professional Windows 7 or XP Processor 500 MHz or faster Windows 7 − 2 GHz or faster Free space on hard drive 20 GByte 160 GByte RAM 2 GByte Windows 7 − 4 GByte or more Video 1024x768, 24-bit color 6 1024x768, 24-bit color Network 56K dial-up 100/1000 Mbit Ethernet Operating system Windows XP Windows 7 or XP Professional Processor 500 MHz or more Windows 7 − 2 GHz or faster Windows XP − 1 GHz or faster Separate Rental 6 Free space on hard 20 GByte 160 GByte A resolution of 800x600, 16-bit color, can be used for Self-Entry Stations if scrolling isn’t required and the number of controls displayed is not too great. 27 Station Component Server drive RAM Minimum− The minimum hardware requirements correspond to the minimum OS; other Operating Systems require higher than minimum. Recommended 2 GByte or more Windows 7 − 4 GByte or more Windows XP − 2 GByte or more Web Server and combined Web/Rental Server Video 800x600, 16-bit color 1024x768, 24-bit color Network 56K dial-up 7 10/100 Mbit Ethernet Operating system Windows 7 or Windows XP 8 Windows Server 2008 or Windows Server 2003 Processor 1 GHz or higher 3 GHz or higher Free space on hard drive 20 GByte 160 GByte RAM 4 GByte or more 4 GByte or more (2008), 2 GByte or more (2003) Video SVGA XGA Network 10/100 Mbit Ethernet 100/1000 Mbit Ethernet 7 When FileSync application is used to initially sync with the database, many hours may be required to download all of the data over a 56K connection. A maximum of ten Self Entry stations can be used when using these operating systems as “web servers.” Windows 2000 Server or Windows Server 2003/2008 is recommended. 8 28 Food and beverage FileSync server Food and beverage sites utilize numerous salespoints based on the standard specifications. However, FileSync application is often implemented to ensure that operations continue in the event of a loss of connectivity to the database server. The following specification is for the FileSync server, which may also be used as a salespoint if needed. FileSync application is used only for Table Service Food and Beverage (not Quick Service Food and Beverage). Component Minimum− The minimum hardware requirements correspond to the minimum OS; other Operating Systems require higher than minimum. Recommended Operating system XP Professional Windows 7, Vista or XP Professional Processor 500 MHz or faster Windows 7 − 2 GHz or faster Free space on hard drive 20 GByte 160 GByte RAM 2 GByte Windows 7− 4 GByte or more Video 800x600, 16-bit color 1024x768, 24-bit color Network 100 Mbit Ethernet 100/1000 Mbit Ethernet 29 Folio Charge Folio Charge is deployed on a standalone workstation with the following requirements. Component Minimum− The minimum hardware requirements correspond to the minimum OS; other Operating Systems require higher than minimum. Recommended Operating system XP Professional Windows7 or XP Professional Processor 500 MHz or faster Windows 7− 2 GHz or faster Free space on hard drive 20 GByte 160 GByte RAM 2 GByte Windows 7 − 4 GByte or more Video 800x600, 16-bit color 1024x768, 24-bit color Network 100 Mbit Ethernet 100/1000 Mbit Ethernet 30 Supported scanners Siriusware Inc. supports the following scanners for the three core scanning applications: Application ScanMan TallyMan TechStationPPC Scanner Install file Motorola MC9090 c_scanman_9090_xxxx.zip Motorola MC9190 (1D/2D) c_scanman_9190_xxxx.zip Motorola MC5590 c_scanman_5590_xxxx.zip Motorola MC9500 (Verizon / AT&T capable) c_scanman_9500_xxxx.zip Motorola MC70 (Verizon/ AT&T capable) c_scanman_9500_xxxx.zip Motorola MC9090 tallymanppc_9090_xxxx.zip Motorola MC9190 (1D/2D) tallymanppc_9190_xxxx.zip Motorola MC5590 tallymanppc_5590_xxxx.zip Motorola MC9500 (Verizon / AT&T capable) tallymanppc_9500_xxxx.zip Motorola MC70 (Verizon/ AT&T capable) tallymanppc_9500_xxxx.zip MC9090 (commonly called the 9090 unit) c_techstationppc_9090_xxxx.zip Motorola MC9190 (1D/2D) tallymanppc_9190_xxxx.zip Motorola MC5590 tallymanppc_5590_xxxx.zip Motorola MC9500 (Verizon / AT&T capable) tallymanppc_9500_xxxx.zip Motorola MC70 (Verizon/ AT&T capable) tallymanppc_9500_xxxx.zip 31 In addition, you can use a standard retail scanner with Sales. These are usually connected via a USB port. Salesware Hardware Compatibility List (HCL) This section lists the hardware supported by Siriusware Inc. for Salesware applications. Receipt printers Star Micronics Epson Impact Impact SP212FC42-120 POSjet 1500 POS Printer SP212FD42-120 SP242FD42-120 TM-T88III-C421014 TM-T88III-C421034 Thermal TM-T88III-C420014 TSP113U TM-T88III-C420084 TSP143 TM-T88III-C420864 TSP654 TM-T88III-C420863 TM-T88III-C31C420A8150 TM-88IV TM-T88III-C31C420A8160 TM-88V 32 Ticket printers Cognitive Boca Advantage LX-LBD24-2043-007 Mini - Any Advantage LX-LBD42-2043-007 Micro-Any Advantage LX-LBD24-2043-011 SubATM Advantage LX-LBD42-2043-011 Lemur - Any Advantage LX-LBD24-2043-012 Advantage LX-LBD42-2043-012 Advantage LX-LBD24-2043-013 Advantage LX-LBD42-2043-013 Advantage LX-LBD24-2043-016 Advantage LX-LBD42-2043-016 C Series Ci C Series Cxi Advantage DLX Series Pass Printers Fargo UltraMagicard DTC525 Rio Pro DTC 4000 Series Rio Pro Duo 33 Retail label printers Cognitive Cognitive Advantage LX Cognitive Advantage DLX Cash drawers APG MMF Indiana MS Unknown P/N Unknown P/N Series 100 Note: This is the only model listed in this table that prevents transactions while the drawer is open. Unknown P/N T320-BL1616 Serial or Printer interface T320-CW1616 T484A-BL1616 T484A-CW1616 S284-CW1816 S284-BL1816 34 Barcode scanners Note: Any barcode scanner that uses Human Interface Device (HID) or keyboard buffer input can be used. Honeywell Voyager BT 9535 Hyperion 1300G Xenon 1900 Customer pole displays Birch Logic Controls DSP-800F- serial PD3900 Logic Controls PD3900-BL PD3900-U PD3900-UB LD9900U LD9900UG 35 Magnetic stripe readers ID Tech- MiniMag Magtek- MiniWedge DataLogic IDT-3331-12U or UB Unknown P/N IDT-3331-33U or UB Requires keyboard buffer input IDT-3331-12 or 12B IDT-3331-33 or 33B Touchscreens Elo Technologies 3M Microtouch USB or Serial Interface Coin dispensers Telequip Transact2+ USB cameras Logitech Kodak Quickcam Pro 3000 DVC323 Quickcam Pro 4000 DVC325 Quickcam Pro 5000 Pro 9000 36 Programmable keyboards ID Tech - Versa Mobile computers/scanners Symbol MC9090-GF0HJEFA6WWW MC9090-GF0HJEFA6WR MC9090-GK0HJEFR7US MC5590 MC70 MC9500 MC9190 Electronic signature pads Topaz Systems T-LBK462-HSB Optical character recognition (OCR) devices CSSN SnapShell IDR 37 All-in-one points-of-sale Note: Please be sure systems are not running embedded operating systems. Posiflex KS7315 Posiflex KS7317 Posiflex TP8300 Posiflex KS7215 Posiflex KS 7217 Elo E071289 Elo 15B3 FEC Gladius Smart Posiflex KS6815 Posiflex KS6817 38