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GoldDigger Data Mining Technology GoldDigger Data Mining Technology Delivers More New Business Opportunities to Your Dealership - Turning Data Into Dollars! Dealers who want to turn their current customers into loyal, repeat business utilize GoldDigger data mining technology to target in-market opportunities with smart, customer-centric campaigns that generate the highest return on your marketing investment. Armed with DMS data, OEM incentives, book values and other third-party data, GoldDigger leverages a multi-channel direct marketing program that produces the industry's highest response rate from ready-to-buy opportunities, including positive equity, end of term or lease, lower payment, delivery and defector. ELEAD Contact Center blends seamlessly with GoldDigger to provide unparalleled increases in appointment generation, sales opportunities, customer retention and profitability. Improve Customer Value, Retention and Profitability with the Industry's Most Acclaimed Data Mining Solution! • Improve Customer Experience, Retention and Loyalty • Responds Quickly to OEM Programs • Accelerate Customer Buying Cycle • Acquire Highly Desired Pre-owned Vehicles at a Much Lower Cost than Auction • Increase Market Share and CSI • Detailed, Comprehensive ROI Reporting • Highly Skilled Appointment Specialists Drive Leads Right to Your Sales and Service Departments DMS DATABASE POSITIVE EQUITY Accelerates Customer Buying Cycle and Increases Market Share LOWER PAYMENT END of TERM/LEASE DELIVERY/DEFECTOR WARRANTY Contact Center Targets Customers with Buying Power 888-431-7011 www.elead-crm.com Identify Ready to Buy Customers Perfect Prospect Data Mining Technology Individualized, intelligent service-marketing campaigns are essential to retaining customers and leveraging the highest customer value for dealerships. Mine the service drive for sales opportunities with vehicle exchange alerts on equity and lease opportunities real time from the DMS. Perfect Prospect takes service marketing to the next level and offers a competitive edge by identifying current and conquest opportunities that have the highest statistical probability of purchasing or servicing with your dealership. Targeted Marketing Control • Provides Vehicle Exchange Alerts on Equity, Lease and Warranty Opportunities From the Service Lane • Customizable Triggers on All Alerts • Blends Seamlessly with Contact Centerand Direct Mail to Generate a 4 Percent Sold Rate • Dealers Acquire Highly Desired Pre-owned Vehicles at a Much Lower Cost than at Auction • Comprehensive Reporting Measures the ROI of Every Targeted Campaign 888-431-7011 www.elead-crm.com Mine the Service Lane • Open RO Service Dashboard with Equity, End of Term and Warranty Expiration Alerts • Pre-appointment Confirmation Call by the Nation’s #1 Automotive-only Contact Center • In-dealership Vehicle Exchange Process Training Available On-Demand • Custom, Brand-specific Point-of-sale Material Available, Including Retractable Banners, RO Jackets and Hang Tags