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2583 American Cancer Society Second National Conference on Cancer Genetics Supplement to Cancer Inherited Cancer and the Primary Care Physician Barriers and Strategies Hilary G. Worthen, M.D. Cambridge Health Alliance, Cambridge, Massachusetts. Difficulties faced by primary care physicians as they increase their responsibility for the diagnosis of inherited cancer risk include issues of cognitive strategy, the context of care, and cultural and institutional factors. Charateristics common to many genetic disorders—such as rarity, variability, implications for relatives, and temporal pattern—render our usual cognitive strategies less effective. Constraints of managed care, care teams, and high turnover of panels create a particularly difficult context for the care of people at risk for inherited cancer. Echoes of the eugenics movement, the implications of expanding genetic knowledge, and concerns about discrimination all complicate collaborative clinical decision making. Eight strategies are suggested to cope with these barriers to diagnosis. Primary care physicians also face challenges managing patients identified as at increased risk for inherited cancer. These include confidentiality, coordination and communication. Concerns for protecting the patient’s confidentiality can inadvertently leave primary care physicians with partial information. Coordination is complicated when multiple organ systems and individuals are at risk, and knowledgable specialty centers may be distant. Communication requires sensitivity and skill in translating complex concepts from molecular biology and statistics into lay terms. Seven strategies are suggested to help with management. Cancer 1999;86:2583– 8. © 1999 American Cancer Society. KEYWORDS: inherited cancer, primary care. I nherited forms of cancer are thought to account for about 5% of all cancer cases.1 Although the presence of a genetic predisposition to cancer substantially raises an individual’s risk for the disease, it also offers opportunities, through pedigree analysis and genetic testing, for surveillance, prophylaxis, and treatment, which can significantly improve the outcome for many individuals. Much of the responsibility for identifying and pursuing these opportunities falls to primary care physicians (PCPs). This article discusses the role of PCPs in the care of people at risk for inherited cancer, some barriers to effective implementation of that role, and strategies for overcoming these barriers. Presented at the American Cancer Society Second National Conference on Cancer Genetics, San Francisco, CA, June 26 –28, 1998. Address for reprints: Hilary G. Worthen, Cambridge Family Health, 237 Hampshire Street, Cambridge, MA 02139. Received May 25, 1999; accepted June 3, 1999 © 1999 American Cancer Society CASE A 43-year-old woman was referred to a neurologist by her psychiatrist because of headache. Computed tomography (CT) of the head showed the top of a fusiform swelling of the cervical cord, which on further imaging was consistent with an ependymoma or a hemangioblastoma. Neurosurgical consultation was obtained and observation recommended. Family history showed that the patient’s sister had died at age 19 of a brain hemorrhage, and her father had died at age 2584 CANCER Supplement December 1, 1999 / Volume 86 / Number 11 48 of pancreatic cancer. She was referred to a PCP for primary care and routine heath maintenance. A second neurologist advised a renal ultrasound to rule out von Hippel-Lindau (VHL) disease. The findings on ultrasound were normal. Follow up CT scans over the next 2 years showed no change in the cord lesion. The patient’s depression improved, and she made contact with a daughter whom she had given up for adoption at birth. The PCP was coincidentally involved with organizing a conference on genetics that included a panel on VHL disease. At the next annual check-up, the PCP became concerned that VHL disease had not been adequately ruled out and that the patient’s pedigree was strongly suggestive of it despite the absence of renal cell carcinoma and cerebellar or retinal hemangioblastomas. Ultrasound now demonstrated complex renal cysts and a pancreatic mass, which on exploration was an inoperable islet cell tumor. Subsequent magnetic resonance imaging of the head showed development of at least five cerebellar hemangioblastomas. The patient informed her daughter, who broke off contact. It is not known whether the daughter and her family have been evaluated for VHL disease. Ideally, all individuals at any increased risk for inherited cancer should have the opportunity to find out, with the maximum certainty, their actual risk and should have access to the most effective management for their situation. This must be done with a high degree of respect for the autonomy of individuals and the profound implications of genetic information not only for the individual, but also for relatives and members of the same ethnic group. The PCP’s role in this process can be considered in two parts: screening and diagnosis, which includes both raising the possibility of inherited cancer risk and taking steps to confirm it, and management, which includes surveillance, preventive measures, and treatment. SCREENING AND DIAGNOSIS Aristotle identified and ranked six methods by which discovery could take place in a tragedy.2 Of these, bodily signs and marks (congenital or acquired) he considered the least artistic and discoveries that come about with surprise through the unfolding of events the most powerful. Unlike the dramatist, the physician’s art is to avoid high tragedy, and to this end the most mundane types of discoveries are far preferable. Inherited cancer risk, however, as in the case above, can all too often be tragic for the patient and devastating for the physician. The process seems simple: the patient comes to the PCP with or without specific concerns, the PCP elicits a history, including a pedigree, and performs a FIGURE 1. Schematic depiction of the process of identifying people in the general population who carry a genetic predisposition to cancer. physical examination and possibly some tests. Someone, either the PCP or the patient, raises the question of inherited cancer risk, which leads to the gathering of more detailed data about the family and more targeted examination and testing, until a very rough risk assessment can be made. The PCP and the patient discuss the risks and options, and a decision is made about referral to a high-risk clinic for a full evaluation. This process, applied over and over, should identify those people in the general population who actually carry a genetic predisposition to cancer, and allow them to move through a series of subpopulations toward the opportunity for genetic testing, while filtering out those who are not at risk. (Fig. 1). Experience suggests, however, that this process is fraught with difficulties, which do not derive simply from lack of information or poor clinical skills on the part of the PCP. Setting aside the limitations of genetic testing itself, the ideal scenario actually relies on a collaboration between patient, PCP, family, and specialist, which is in reality poorly supported by the training, culture, and institutions most of us work with today. Several barriers to effective screening and diagnosis can be identified, and grouped into issues of clinical reasoning, the context of care, and cultural and institutional issues. Clinical Reasoning Genetic problems, including hereditary cancer, expose some of the vulnerabilities of the cognitive processes we rely on in diagnosis. Expert clinicians have been shown to use an iterative process of hypothesis generation followed by refinement, until candidate hypotheses have been refined into working hypotheses that can support further testing or treatment.3 Much clinical knowledge is stored, it turns out, not in tables Inherited Cancer and the Primary Care Physician/Worthen or graphs, as in a textbook, but as clinical vignettes to which facts are attached, and hypotheses are actually generated by making quick comparisons with data stored in memory as clinical stories. Several “heuristics,” or cognitive shortcut strategies, are commonly used to allow efficient access to these data. These include the “availability” heuristic (“I just saw a case like this last week . . .”), the “representativeness” heuristic (“That is exactly like a case I recall where . . .”), and the “criticalness” heuristic (“It is only a remote possibility, but the consequences would be so bad that I’d better consider it . . .”). These heuristics are like cognitive assistants, which take the data about a patient, go back into the stacks of memory, and select which hypotheses to float into consciousness. Unfortunately, these heuristics are much less effective for most genetically determined disorders. The large number of possible disorders makes the availability heuristic problematic even for geneticists, and because of the enormous variability of genetic disorders (pleiotropy, variable expressivity and penetrance), the resemblance heuristic may be limited, even if the very same mutation is present. A case of inherited cancer is likely to bear most resemblance to the much more common sporadic version. Findings, which together would constitute a representative “classic case,” may be spread out over a pedigree rather than clustered in any one individual. Furthermore, the pedigree is a less available part of the patient database, infrequently revisited after it is initially recorded and buried in the back of the chart. Finally, the seriousness of many genetic disorders, although profound, is not often acute and may be most important for individuals who are not even in the PCP’s panel. This diminishes the utility of the criticalness heuristic. Add to this the general infrequency with which we seek genetic explanations for adult onset diseases, and one can start to become skeptical of the infallibility of our heuristic assistants in bringing forth the hypothesis of an inherited cancer syndrome when it is needed. In addition to heuristics, experts also employ “causal” reasoning, using knowledge of anatomy, physiology, and pathology to reason out hypotheses by a kind of brute force method. This route is also especially vulnerable in genetic disorders: the defect at the DNA level is many levels deeper than the actual symptom or finding; there are innumerable opportunities for other genes and environment to exert effects; and the molecular biology, biochemistry, and physiology that could explain the effects of a mutation are only beginning to be understood. This mismatch between cognitive strategies and genetic problems may be one reason that patients 2585 with genetic disorders frequently remain undiagnosed for years despite multiple encounters with clinicians. For patients at risk for inherited cancer, such delays can be costly. Context of Care The context within which primary care is increasingly delivered creates additional barriers to effective screening for inherited cancer risk. Many of those at risk are not even in the population of people getting medical care. Of those who are getting care, many are receiving only episodic care for acute illness. Others have frequent breaks in continuity of care caused by mobility, job and insurance changes, and the increasing use of coverage “teams” in managed care settings, which can diffuse both long-term responsibility for and in-depth knowledge of a patient’s issues. More and more of the PCP’s time with the patient is used in negotiating insurance-related issues, such as switching to formulary drugs, seeing in-network specialists, and managing referrals. Most full time PCPs carry a panel of between 1000 and 2000 patients and see between 3000 and 5000 visits a year. There is up to a 25% yearly turnover of patients in some health maintenance organization (HMO) plans. Much of the utilization of visits is by the elderly, with patients in the age groups when issues of inherited cancer might be most important to address getting care less frequently or primarily for family planning and obstetrics. PCPs tend to do their work with patients in short pieces over multiple visits:4 most visits are booked for 10 to 20 minutes, and the physician who blocks out 30 minutes to see a patient these days is not likely to remain in practice long. The denominator of responsibility for PCPs these days has increasingly become the “panel,” a group of patients, some of whom the PCP may never have met, who have chosen that PCP from a list. This panel may have only marginal overlap with other denominators that are important for genetic considerations: the family and the ethnic group. When the PCP’s responsibilities to that panel are discussed and evaluated, the usual parameters considered are the HEDIS (Health Plan Employer Data and Information Set) parameters, by which insurance companies and HMOs display their quality to employers who may be potential customers.5 These parameters, though laudable, do not yet include specific measures to promote evaluation for inherited cancer risk. Confusion persists as well between screening of the general population or a panel of patients who have enrolled for medical care and case finding within a group already identified to be at increased risk. Several professional and consumer organizations have devel- 2586 CANCER Supplement December 1, 1999 / Volume 86 / Number 11 oped policy statements about screening that counter the push by commercial interests to market genetic tests.6 These policies range from advising access to genetic testing for those at increased risk by family or personal history for a select group of disorders, to advising no use of genetic testing for cancer outside the research environment. Although these policies distinguish DNA testing from the more general and more broadly accepted cancer risk counseling process to which it is an occasional adjunct, there is a tendency to extrapolate their skepticism about DNA testing to pedigree analysis and risk assessment for individuals. This context, although yielding cost-effective care for many problems, presents barriers to evaluation for hereditary cancer risk. First, patients often have incomplete data about their families, and if this issue is not pursued over time, the original incomplete pedigree may be left to stand in the chart as a misleading signal that no more attention need be focused on it. Secondly, families often do not collaborate in exactly the way that would best facilitate the gathering of such data, and sometimes the help of the PCP is needed. This may require the PCP to become involved with people outside his or her panel. Thirdly, the issues involved are extremely complex and serious, and the task of empowering patients without under- or overpowering them is nowhere more delicate and time consuming. Finally, for the PCP trying obediently to stay “in-network,”there may be a hesitancy to explore referrals to a high-risk cancer clinic that may be unaffiliated and appear likely to perform expensive tests for dubious gain. Yet the usual in-network specialists may not be knowledgeable about unusual genetic disorders or equipped to perform the appropriate evaluation, a process that usually involves a team including genetic counselors. Cultural and Institutional Barriers The legacy of the eugenics movement, with its history of a small number of people imposing unwanted reproductive choices on a large number and justifying it with crude and usually inaccurate science, is still a force in the thinking of many health care providers, consumers, and ethnic and advocacy groups.7 Many thoughtful people also share a queasy feeling that there is something antidemocratic, anti-American, and antireligious about a science that seems to demonstrate that we are not all born equal, that what happens to you has a lot to do with the family you were born into, and that diseases such as cancer may not always be a punishment for bad behavior or moral failings. One of the core paradoxes of American culture, that we are all unique, independent, and autonomous, yet are all identical in our rights and before the law, seems in danger of being rewritten: we are apparently all closely related and remarkably the same, across families, ethnic groups, and even species, yet have simultaneously so much variation that no one is invulnerable to disease or discrimination. Institutions, from the law to insurance companies and employers, have been slow to catch up to the burgeoning knowledge of genetics and its implications and to develop safeguards against discriminatory use of information. The very language of genetics is a kind of creole, a mixture of words and concepts from molecular biology, biochemistry, population genetics, all the way to ethics and philosophy. Many terms, such as “clone” or “hybrid” are used differently in each of these contexts. This leaves PCPs trying to communicate with patients using metaphors and analogies, while they themselves are often wondering what geneticists are talking about. This may also contribute to the observation that people with high educational levels are overrepresented among those undergoing genetic testing for hereditary cancer Finally, the concepts of “resonance” and “coherence” have been used to explain why it is more difficult and stressful for patients and PCPs when a patient’s story and situation do not resonate with commonly known stories and may even appear incoherent because of an incomplete scientific explanation.8 In the cultural analogue to the “availability” heuristic, unusual forms of disease, such as the inherited cancer syndromes, are less likely to resonate or seem coherent compared with more common forms. This catalog of difficulties can make it challenging for the PCP to accomplish the goal of being sure that patients with hereditary cancer syndromes have the opportunity to understand their risk and make informed choices about diagnosis and management. The information needed to trigger the right hypothesis may not be forthcoming; the PCP may not generate the right hypothesis; and the time, resources, and continuity to pursue that hypothesis may not be available. The potential for misuse of genetic information may deter both patient and PCP. Skepticism about population screening and genetic testing in general may affect readiness to examine pedigrees and pursue risk assessment. In this process, opportunities to prevent illness and death may be missed. Strategies for Diagnosis Once aware of these barriers, the PCP can use several strategies to overcome them (Table 1). To encourage the surfacing of a genetic hypothesis, simply asking “could this be genetic?” when making a diagnosis can yield occasional dramatic benefits. The extra effort to try to develop a single unifying hypothesis to explain Inherited Cancer and the Primary Care Physician/Worthen TABLE 1 Strategies for Raising a Genetic Hypothesis Set a low threshold for genetic hypotheses Try to develop unifying hypothesis for disparate findings Maintain and update the pedigree Look for clues in presentation and setting Distinguish sporadic, familial, and inherited cases Consider variation Become familiar with resources Allow time disparate and apparently unrelated findings is another exercise that geneticists have found useful. With minimal instructions, patients can often develop a very full pedigree, which can be reviewed for new developments at the time of annual preventive health checkups. The PCP can be alert to unusual presentations of common problems, such as bilateral cancers in paired organs or onset of a tumor in an unusually young person. The setting, such as ethnic group or habits, can also be revealing. It is important to distinguish among sporadic cases, familial cases (at least one relative with the disorder but no clear mendelian pattern or known mutation), and inherited cases (a single gene mutation playing a causative role). Most situations in which a concern is raised about inherited cancer actually fall into the familial category, felt to reflect the effects of several genes, genes plus environment, or the occasional gene mutation of low penetrance. Awareness of this fact keeps the PCP from being overly suspicious of inherited cancer or becoming dissuaded from looking for it by frequent negative results. Recalling that “inherited” means “genetic” alerts the PCP to common characteristics of genetic disorders, such as rarity, pleiotropy, and variable penetrance. Electronic knowledge bases are effective tools for broadening the range of hypotheses and preventing one from overlooking an entire category of etiology. Online Mendelian Inheritance in Man (OMIM)9 can be used to get quick answers to questions such as, “could this finding be due to a genetic disorder?” or “what other features should I look for in evaluating this problem?” All PCPs should become aware of an appropriate high-risk cancer evaluation center and of an expert to call for guidance should concern arise about inherited cancer. Even a rough risk assessment can be quite complicated and may require the advice of a genetic counselor. It is also easier for the PCP to discuss a referral with a patient if the PCP has a firm idea of whom the patient will see and what will take place. Keeping in mind the distinctions between population screening and assessment of risk for an individual who has sought medical advice will keep skepti- 2587 cism about widespread or premature use of DNA testing from inhibiting pedigree analysis or consultation with a high-risk cancer clinic. Risk assessment does not equal DNA testing: only a subset of those referred for evaluation will be found to be appropriate for testing and an even smaller subset will choose to have it. Finally, there is no substitute for time. The key piece of information may not emerge from the woods until the noise of structured data collecting has quieted down and the patient and PCP have a moment to reflect with each other as two people trying to solve a problem. MANAGEMENT A different set of challenges faces the PCP once a patient is found to be carrying a mutation for an inherited cancer syndrome. These fall into the categories of confidentiality, coordination, and communication. Confidentiality The sensitive nature of genetic information, with its implications for the future health of the patient and others as well, suggests that it should be handled differently from other medical information. Even speculation in the chart about a possible inherited cancer syndrome, let alone a genetic testing result, could have a negative impact if the patient applies for insurance and signs an innocuous-looking records release form. However, any suppression or sequestering of information runs the risk of defeating the original purpose of the medical record to assist the physician in the care of the patient. The problem can become paradoxically worse when the patient is seen at a high-risk clinic under a research protocol, which can maintain higher standards of confidentiality. This may result in the PCP being given partial or indirect information or being left entirely in the dark. The PCP may also need to develop strategies with the patient for discussing the results with other family members whose attitudes toward the information may vary. Coordination Although the established referral networks may be adequate for most problems, inherited cancer syndromes pose special difficulties. Family members from different geographic areas and with different insurance coverages often want to be observed by the same specialists. Many syndromes cause problems in a variety of organ systems that require the coordination of multiple specialists. For the less common syndromes, there may be only a few groups in the country with extensive experience. 2588 CANCER Supplement December 1, 1999 / Volume 86 / Number 11 TABLE 2 Strategies for Management of Inherited Cancer Encourage patient to become expert Use voluntary organizations Maintain a summary with references Be sure the patient has full data set Keep a log of communications with consultants Locate and engage the most expert resources Deal prospectively with managed care issues Communication Not only must the PCP learn some of the language of molecular biology to understand the patient’s problem, but he or she must also become adept at communicating about it with a variety of people, ranging from patients and family who may have little education or major cultural differences from the PCP, to specialists and reviewers who may be quite unfamiliar with the problem. The PCP may have to function as a clearing house for information coming in from a farflung group of consultants, all the while assuring that the patient has control over the dissemination of any information about the patient’s condition. These problems of communication, coordination, and confidentiality can increase and broaden the workload of the PCP and lead to frustration, blaming, and less effective care. depth of experience invaluable. Finally, it pays to deal proactively with the patient’s managed care plan because many plans can assign a case manager who can be a facilitator and advocate around any unusual referrals. SUMMARY The identification of inherited forms of cancer and the development of diagnostic and therapeutic tools for them have opened possibilities for helpful interventions. There are significant barriers for the PCP that make the processes of screening, diagnosis, and management of inherited cancer syndromes challenging. More than just knowledge of these syndromes is needed: the PCP must develop general strategies, be prepared to use unaccustomed resources, and expect to invest extra time to optimize the care of people at risk for inherited cancer. Within the health care system, a growing awareness of these disorders will facilitate the necessary communication and referrals. As a society, we need continued progress toward destigmatization of genetic disorders and institutional protection against inappropriate use of medical information. Until then, the major role the PCP plays in diagnosing and managing patients with these disorders will remain complex and difficult. REFERENCES 1. Strategies for Management Several strategies are helpful in overcoming these barriers (Table 2). It is a worthwhile investment of time as well as good clinical care to help patients become as expert as possible about their problems. The voluntary organizations are an excellent source not only of support but also of information ranging from pragmatic solutions for everyday problems to recent scientific advances. Their materials are an invaluable educational resource for both patient and PCP. Keeping an ongoing summary, complete with pedigree, work-up and references, that can be printed up as needed simplifies the task of bringing new providers and consultants up to speed. It is also helpful if the patient maintains a full set of records and data to take to consultations. Nowhere is the habit of keeping a running log of discussions with consultants more rewarding because the number of these transactions can grow geometrically. The PCP should be ready to locate and seek consultation from a multidisciplinary team that has extensive experience because the variability inherent in genetically determined disease renders 2. 3. 4. 5. 6. 7. 8. 9. Olopade OI, Blackwood MA, Cummings S, Davis JA, Garber JE, Lynch PM. 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A narrative approach to understanding the illness experiences of a mother and daughter. Fam Syst Health 1997;15:41–54. Online Mendelian Inheritance in Man, OMIM (TM). Center for Medical Genetics, Johns Hopkins University (Baltimore, MD) and National Center for Biotechnology Information, National Library of Medicine (Bethesda, MD), 1997. World Wide Web URL: http://www.ncbi.nlm.nih.gov/omim/