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EP35c, Staff Meeting Agenda Demonstrating Customer Service Data Review.pdf Staff Meeting Agenda & Notes: Neuroscience Department March 2012 Topic Clinical Excellence Item Information Annual Competency: Skills and Didactic Mandatory classes. You should all be signed up via UC Learning for the Annual Competency SKILLS class. Please be sure to check your registration. You will need to sign up via UC Learning for the Didactic class according to what you signed up on the paper sign up. Notes/Comments These are considered scheduled days. If you do not attend. If you arrive late you will not be allowed to enter the class. If you cancel a class you will not be allowed to reregister. Any problem should be addressed to your Manager/Supervisor Skin & Wound Team The Enterstomal Team is now Varsha Shere and Trinie Nguyen. We have been brainstorming on how to manage the team with two nurses. Beginning March 12th, we would like to pilot a project in regards to how they will be seeing patients in the hospital. Below is the division of assignments for skin and wound care: • Tower & ARU – Trinie Nguyen • DH – Varsha Shere Because new ostomy inpatients are mostly cared for in Douglas Hospital – Varsha and Trinie will divide those patients between them. Outpatient ostomy patients will be divided between Varsha and Trinie Please share this information with your staff so they know who to contact with skin and wounds needs. We would also like to make you aware that we are actively recruiting and interviewing to fill the open position. 1 EP35c, Staff Meeting Agenda Demonstrating Customer Service Data Review.pdf Prismaflex CRRT Training for NSCU If you have ever been trained on the Prisma, you must sign up for one of the classes below. Please see sign in sheet that the PCC is carrying. All times from 0830-1330 ambIT Pump Joint Commission Disease Specific Certification April 5 3844 April 6 5843 4/9 5843 4/10 56 113 4/11 3844 4/12 22A 2105-2106 4/13 3844 4/16 5843 See attached and sign the sign-in record • • • • • • Quest Phase IV Uncharted Narcotics Healthy Work Environment Our survey period is from Feb 1 – May 1 , 2012. Nathalie and Dana will prepare some additional resource binders so that each unit has one (i.e. SICU needs one for 62 and one for 64) Nathalie and Dana will work with you directly to schedule some additional training specific to their individual programs. Donna Grochow will be preparing a Clinical Update with the key questions we think Joint Commission might ask. You can use this how you see best to support the knowledge and confidence of your staff. Our team will set up a briefing with the nurse managers, directors, and Donna Grochow when we get our official date (approximately 1 week in advance) to make sure everyone is aware and comfortable with next steps. Once we get our dates, Nathalie and Dana will send out patient lists so Managers are aware of which patients may be traced by TJC Clinical Record Review Tool Attached. Work will begin on the nursing documentation system for Quest. Contact Margaret O’Brien if you are interested in being part of this project. The commitment will be approximately 4 hours per week for this project. IR’s will be sent out monthly based on random audits. ALL medications are required to be charted and done “real time” Letters of Warning will be issued. Welcome Morteza! 2 EP35c, Staff Meeting Agenda Demonstrating Customer Service Data Review.pdf New Hires NSCU Taryn Lukina CN II, night shift – transfer from SSDU NSDU Paula Marquez, CN I Allison Walker – SHA full time day shift – transfer from SPPO Jake Mason – PD SHA Night shift Giorgia Lester – PD SHA Day shift Coffee with Karen Patient Safety Week Unit Councilw Tristine Onuski-Dinkel – PD SHA day shift Thursday, March 15th 1:30pm to 2:30 pm Thursday, March 15th 11:45pm to 12:45am Conference room 7843 March 4th – 10th Projects from the NSCU: previously we mentioned the following projects: Admission Process (Checklist) Equipment Checklist Visitor Guidelines Empty Bed Zeroing Guidelines Skin/Wound Documentation Packet SHA Registry and Float Pool Guidelines Neuroscience Issue Referral Form-revision visitor guideline evaluation unit council evaluation workplace disturbances pharmaceutical waste streaming -currently: Break coverage guidelines Unit Action Plan: Recognition Skin Documentation: Step-by-Step Magnet Designation - 2012 Please see attached Presentation 3 EP35c, Staff Meeting Agenda Demonstrating Customer Service Data Review.pdf Clinical Outcomes Customer Satisfaction: Unit Specific Clinical Outcomes Dashboard: Unit Specific EIP See HCAHPS Reports for each unit Organizational Goal Progress Report See attached document Pressure Ulcer Rate: See Trend Data Fall Rate: See Trend Data See attached As Offered 4