Download JOB TITLE: IT Database Development Manager

THE NATIONAL INSTITUTIONS OF THE CHURCH OF ENGLAND
MANAGING EMPLOYER: CHECS
IT DEPARTMENT
JOB PROFILE
JOB TITLE:
IT Database Development Manager
GRADE:
Band 3
LOCATION:
Church House
ACCOUNTABLE TO:
Head of Technical Architecture
RESPONSIBLE FOR:
N/A
KEY RELATIONSHIPS:
Internal IT department colleagues, NCI employees and managers, other
service users and external IT providers
BACKGROUND:
The IT Department has undergone a radical transformation. IT now
executes a mixture of on-premise, Cloud and 3rd party sourced IT
services, in an entirely new and modern IT infrastructure that utilises the
latest technologies. The IT function serves 600 staff in NCIs and NCIs colocated bodies and aims to adopt common solutions across NCIs where
practical. IT provides a broad range of customer focused IT services such
as technical architecture and support, networks, change management,
business analysis, project management, Training, Procurement, systems
administration and applications hosting requiring a range of
sophisticated and innovative skills.
JOB SUMMARY:
To manage and maintain a range of databases supported by NCIs IT,
generate BI reports, provide consultancy support for others hosted on
NCIs platform, troubleshoot and resolve incidents and work with IT
colleagues, NCIs staff, 3rd parties and projects to implement relational
databases and BI solutions correctly and determine and support the best
methods of organising, recording, reporting on and migrating data to
new and existing databases.
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MAIN DUTIES AND RESPONSIBILITIES:
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Contribute to technical strategy for Database Architecture, management, administration and
support and ensure it continually underpins NCIs goals, objectives and plans
Maintain an estate of 2012/2014 SQL and other database servers in Production and NonProduction environments and ensure effective maintenance procedures, backups, IT security
controls, documentation, operating manuals and disaster recovery plans are in place
Own, track and resolve database related incidents and requests, server patching and
maintenance, security, backups, restores and tuning in a customer focused manner and within
service level agreements
Understand and develop solutions using C #, or .Net or PHP or MySQL
Provide in-house support. administration, technical configuration and SQL server support for
SAP Financials, Microsoft CRM, SharePoint and Power BI, HR and Pension Databases
Provide monitoring systems, monitor DB efficiency, server alerts and warnings, take remedial
action and provide real time, ad-hoc and monthly performance reports and dashboards
Develop and automate DBA operational tasks using DevOps tools and perform general
technical trouble shooting and recommend or carry out improvements to mitigate issues
Manage NCIs hosted Databases and ensure effective support and delivery to agreed targets
Provide Database consultation and support to projects, development teams, IT colleagues and
3rd parties and ensure NCIs and industry technical standards are complied with
Appraise and recommend options for Database development requests and proposals and
support Database design, set up and testing of new database and data handling systems
Manage Database keys and indexes, add, rename, drop and edit tables, establish connections
to multiple databases, create and execute queries and alter stored procedures and views
Write SQL code and create query definitions that allow data to be extracted and reported
Inform the Head of Technical Architecture of all major DBA initiatives, projects and outages
Work with IT colleagues and NCIS staff and ensure compliance with data security and Data
Protection
The main duties and responsibilities of your post are outlined in your job description. This list is not
exhaustive and is intended to reflect your main tasks and areas of work. Changes may occur over time
and you will be expected to agree any reasonable changes to your job description that are
commensurate with your banding and in line with the general nature of your post. You will be
consulted about any changes to your job description before these are implemented.
PERSON SPECIFICATION:
Essential
Education:
 Degree in computer science, Information Technology or similar subject
 Certification or significant experience in MS SQL Server 2008/2012/2014
 C #, or .Net or PHP or MySQL development experience
 Ability to work effectively with managed and 3rd party service and project providers
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Skills/Aptitudes:
 Contribute to Database Strategy, architecture and roadmap development and governance
 Relational Database management
 Proficiency in SQL server 2008/2012/2014)
 Data Security, Standards, Compliance & Protection
 Understanding of networking concepts
 Ability to effectively problem solve and identify ways to mitigate incidents
 Project management
 Strong written and verbal communication skills
 Ability to work under pressure, on own initiative and to deadlines
Knowledge/Experience:
 Significant DBA experience with MS SQL Server 2008/2012/2014 and with VCloud, operating
systems, database design, software and structure such as Active Directory, VMWare, ETL, data
migration, Windows Server 2008/2012/2014, and networking interfaces - DNS, DHCP, IIS, SMTP
 Strong experience in working with service desk, infrastructure, projects and 3rd party colleagues
to support and resolve 2nd and 3rd line incidents
 Providing DBA support and development for Microsoft, CRM, SharePoint & Power BI applications
 Experience with Data Warehousing and Business Intelligence Tools
 Using replication technologies
 Using SSIS, SSRS and SSAS and other reporting tools for running queries to extract information
from Databases and provide reports and insights on infrastructure resource usage
 Database and Data structure knowledge and experience in troubleshooting and resolving problems
 Performance tuning and optimisation, backups, restores and recovery models
 Implementing automation using scripts (eg Powershell) and automated deployments
 Knowledge of source control systems (VSTS, TFS, Git, etc.)
 Using remote management systems
 Understanding and managing hosted web application databases, providing web analytics and
insight tools and reports
Personal Attributes:
 Committed to delivering a high level of customer service
 Passionate about getting things right first time
 A sense of urgency and commitment to completion of work, attention to detail, quality and
confidentiality
 Committed to continuing professional development and keeping skills and knowledge up to date
Circumstances:
The role is based in Westminster and requires working at Lambeth Palace or Bermondsey with
occasional travel to Supported Housing locations across the Country
Desirable
Education:
 Project management certificate
 Business Analysis certificate
Knowledge/Experience:
 Familiarity with CRM, SQL & Reporting software
 Usage of Email Service Providers and database extraction tools such as Fast stats
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GENERAL INFORMATION:
Who we are and our values
We in the National Church Institutions support the mission and ministries of the Church locally and
throughout England. We work together in our teams, with those who serve in Parishes, Dioceses,
Schools and other ministries and with our partners at a national and international level.
We have developed our NCI ‘people’ values which are below, and we work with these regardless of
whether we are of Christian faith, another faith or no faith;
Excellence:
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we take pride 
in doing a
good job
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Understand the needs and expectations of those we serve and support
Take personal responsibility for solving problems and learn from what we
do
Support what works but be open to and welcome change where it’s
needed
Work with others to get the best Result for those we serve and support
Respect:
we treat
everyone
with dignity
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Value people for who they are and embrace our differences
Listen and learn from each other, regardless of who or what we are
Set clear, realistic and fair expectations
Recognise achievement and support each other
Integrity:
we are
trustworthy
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Do what we have said we will do
Take accountability for what we do
Be open and straightforward with ourselves and others
Celebrate behaviours that support our values and challenge those that
don’t
Our training, policies, procedures and practices are all intended to support behaviours in line with our
values and we expect all staff to uphold these.
Diversity
We understand the benefits of employing individuals from a range of backgrounds, with diverse
cultures and talents. We aim to create a workforce that:
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values difference in others and respects the dignity and worth of each individual
reflects the diversity of the nation that the Church of England exists to serve
fosters a climate of creativity, tolerance and diversity that will help all staff to develop to their full
potential.
We are committed to being an equal opportunities employer and ensuring that all employees, job
applicants, customers and other persons with whom we deal are treated fairly and are not subjected
to discrimination. We want to ensure that we not only observe the relevant legislation but also do
whatever is necessary to provide genuine equality of opportunity. We expect all of our employees to
be treated and to treat others with respect. Our aim is to provide a working environment free from
harassment, intimidation, or discrimination in any form which may affect the dignity of the individual.
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Standards of Behaviour and Conduct
Staff are expected to act at all times with due consideration for others and in a manner befitting their
position as employees of the Church and as professionals, whatever their job.
Health and Safety Responsibilities
The NCIs take Health and Safety at work very seriously and require their staff to familiarise themselves
with, and follow, their policy.
Confidentiality
Staff must not pass on to unauthorised persons, any information obtained in the course of their duties
without the permission of their Head of Department.
TERMS OF EMPLOYMENT:
Starting Salary:
£46,079 per annum
Pension Contributions:
Non-clergy staff will be admitted to the Church Administrators Pension
Fund (CAPF, DC Section). Clergy already in the Church of England Funded
Pensions Scheme (CEFPS) will have the option of either remaining in this
scheme or joining the CAPF scheme.
There is no contracting – out certificate under the Pension Schemes Act
1993 in force for this employment in relation to the CAPF and CEFPS.
Both CAPF and CEFPS members are contracted-in to the State Second
Pension.
Hours of Duty:
Normal hours of work are 35 per week, Monday to Friday with an hour’s
unpaid break for lunch.
Annual Leave:
25 days paid leave per leave year. This is exclusive of public holidays and
additional holidays approved by your employer.
Season Ticket Loan:
Staff are eligible to apply for an interest-free travel season ticket loan for
their journey to and from work.
Contract:
The post is offered on an open-ended contract, subject to a six month
probationary period.
Please note, if you have not heard from us within 3 days of the interview date, you have been
unsuccessful in your application.
Closing date: Monday 13th June, 2016.
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