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Chapter One Short Answer Questions 1. Based on the reading from chapter one, discuss as many variables as you can that may cause miscommunication. 2. Recall a conversation from your past in which you could argue or know for certain that level shifting occurred. Write about the conversation, the level shifting, and the outcome. 3. What are the differences between interpersonal and mass communication? Which level of communication occurs in the traditional classroom? 4. While ethos, pathos and logos are all extremely important tools of communication, discuss which one you think is the most important when it comes to arguments. Chapter one multiple choice questions 1) If you don’t do your homework, you will get a bad grade in class. Johnny has not done his homework. Therefore, he will get a bad grade. These statements are best representative of which of the following: A. Ethos B. Pathos C. Logos 2) Nine out of ten doctors recommend product A over product B. The above statement is best representative of which of the following: A. Ethos B. Pathos C. Logos 3) If you wear this body spray, you will attract many members of the opposite sex. The above statement is best representative of which of the following: A. Ethos B. Pathos C. Logos 4) Understanding the definition of pathos, which of the following definitions matches “apathy.” A. A lack of understanding B. A lack of emotion C. A lack of money D. A lack of intelligence 5) Which of the following is the best example of the self-fulfilling prophecy? A. You think you are going to give a terrific speech and you actually do very poorly, forgetting most of the content B. You are excited about delivering your speech, but you didn’t do as well as you thought you could C. You think are going to do poorly and you actually do a good job on your speech D. You tell yourself you are going to do well, you prepare well, and you get a great grade on the speech 6) Which of the following is the best example of internal interference to listening? A. B. C. D. Loud police sirens outside distract you from listening The classroom is too hot or too cold to listen effectively The sun shines so brightly it blinds and distracts listening The bright sun reminds you of summer and distracts you 7) At what listening capacity percentage do you on average have in the following example: you ask a friend for advice, you desire the advice, and he or she gives you advice? A. 90% B. 65% C. 50% D. 45% 8) What is the definition of “charlatan” as used in the following sentence: A charlatan is unlikely to have good ethos. A. an uneducated individual B. a fake C. a teenager D. a teacher 9) What is the best synonym of “encode” as used in the following sentence: A sender encodes information to deliver through a channel or medium using verbal and non-verbal methods that reaches a receiver. A. Formulate B. Interpret C. Analyze D. Discuss 10) Which of the following is not an example of non-verbal communication? A. B. C. D. The distance between the sender and the receiver The slang meaning behind the word “tight” The tone of voice when being reprimanded Tattoos, body piercing, or other body decorations Grammar focus Circle the correct verb choice for the following sentences. 1) Some ideas I learned from this chapter is/are that communication is complicated and communication requires great study. 2) All is/are good ideas important for not only this class but also for life. 3) Ethos, pathos and logos is/are the three most effective tools of a successful communicator. 4) Some is/are complicated. 5) Any is/are important. Circle the correct word choice for the blank in the following sentences. 1) Mass, meta, intrapersonal, and interpersonal: ________ the four levels of communication. A. Their B. They’re C. There 2) ___ sad to learn just how low listening capacity levels are for informational listening. 10 % is depressing! A. Its B. It’s 3) One’s ability to concentrate and understand the sender certainly ____ the listening process and one’s ability ultimately to remember. A. affects B. effects 4) All levels of social listening are over 50% ____ for courteous listening, which is at 45%. A. accept B. except 5) It’s _____ to take responsibility for miscommunication. All of us at times are guilty for at least level shifting or poor listening. A. alright B. all right