Download MHS Review Key

Name ____________________________________
Period ______ Date ________
Prof Comm Final Exam Review- you will be able to USE this on the exam! Please
make sure you complete it!
Nonverbal:
1. List the Elements of Nonverbal Communication.
a. Sounds, Environmental Factors, Body Language
2. What percentage of all messages you send are strictly nonverbal?
a. 93
3. What is the only nonverbal symbol that is the same everywhere in the world.
a. Smile
4. Define Intimate Space
a. 0-18in
5. Define Personal Space
a. 18in- 4 ft
6. Define Public Space
a. 12-25ft
7. Define Social Space
a. 4-12ft
8. Define the functions of nonverbal communications
a. Complement, Repeat, Substitute
9. Define Articulation
a. Able to put thoughts into words
10. Define Pitch
a. Highness or lowness of voice
11. Define Rate
a. How fast you talk
12. Define Volume
a. How loud you talk
Conflict:
13. Describe what an Avoiding conflict style is and what is typically said
a. Preventing conflict
14. Describe what collaborating conflict style is and what is typically said
a. Working together
15. Describe what Competing conflict styles is and what is typically said
a. Trying to win
16. Describe what compromising conflict style is and what is typically said
a. Coming to equitable agreement
17. Describe what a giving in conflict style is and what is typically said
a. Giving up
Bullying:
18. What are the 3 types of bullying?
a. Physical, Verbal, Cyber
Propaganda:
19. Define Propaganda
a. Attempt to send a message to convince someone
20. What is Transfer Technique /Bandwagon
a. Emotional appeal/ Everyone is doing it
21. What is Glittering Generalities
a. Showing only the good things
22. What is Reward
a. You get something out of it
23. What is Testimonial
a. Celebrity does it
24. What Repetition (how many times must you see or hear the name, logo or product)
a. Repetition, Repetition, Repetition
25. What is Humor
a. Comedy
26. What is Name Calling
a. Calling someone/something out
27. What is Plain Folks
a. Regular ppl do it
Interview:
28. What is the point of a resume
a. Get a job
29. Know the following:
a. How early to arrive to interview
i. 10-15min
b. What to do with your phone
i. Silent and away
c. What to do with tat’s and body piercings
i. Cover them
d. How much jewelry should you wear
i. Very little
e. What should you wear
i. Clothes and business/business casual
30. Describe how to greet and behave at a job interview
a. Shake hand, eye contact, respectful, stand/sit straight
31. What type of information should you provide for any and all references?
a. Name, Occupation, Contact info
Listening:
32. What is Comprehensive Listening
33. What is Critical Listening
34. What is Empathetic Listening
35. What is Appreciative Listening
36. What is Hearing
37. What is Listening
38. What are the 4 ways to keep your mind engaged when listening?
39. What are barriers to listening?
40. How does a person overcome a barrier to listening?
Persuasive:
41. Define ethos
a. Ethical
42. Define pathos
a. Emotional
43. Define logos
a. Logical
44. Who divided Persuasion into 3 equal Parts?
a. Aristotle
45. What 3 things do you need to build an argument?
a. CWC
Comm Process:
46. What is an Informative Speech
a. Inform
47. What is a Persuasive Speech?
a. Persuade
48. What is an Entertaining Speech?
a. Entertain
49. How can you overcome nerves?
a. P.E.
50. Define Communication
a. Sending a message
51. What is feedback
a. Receiver response
52. What is an encoder?
a. Sender
53. What is decoding
a. Receiving a message
54. What is noise
a. Interrupts communication
55. What is the message?
a. Something sent by encoder
56. What are the 3 types of noise?
a. Physical, Psychological, Semantic
Social/Professional Relationships:
57. Describe what formal language is and list a two examples
a. Work
58. Describe what informal language is and list a two examples
a. Friends
59. Describe what technical language is and list a two examples
a. Mechanic
60. Describe what slang is and list a two examples
a. Rap
Intrapersonal:
61. Define self-talk
a. Talking to self
62. What are the 3 steps involved in perception
a. Selection, Organization, Interpretation
63. Define sensory perception
a. Senses
64. Define selective perception
a. Selective listening
65. Define personal perception
a. Relationships
66. There are 11 different types of “self” list and describe/define each
a. Ideal Self
b. Intellectual Self
c. Perceived Self
d. Physical Self
e. Private Self
f. Professional Self
g. Public Self
h. Real Self
i. Social Self
j. Romantic
k. Emotional
Essays/Short answer- You will need to answer each of the four (4) essays. You may do them
in advance or do them the day the exam. ONLY those testing will need to complete this
section:
67. Why is confidence important not only in Comm Apps, but in life in general?
68. Define and provide an example of one of the following: Pathos, Ethos, or Logos.
69. Explain the difference in listening and hearing
70. Explain in at least 1 paragraph something you have gotten out of Comm Apps this
semester. *You may use more than 1 paragraph if you wish*