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Solution Overview for Partners
Application-Aware Network Performance Management + QoS Control
LiveAction Overview
Company Info
• HQ: Santa Clara, CA, Sales offices throughout USA
• World-wide sales and support capability
• Customers world wide
• 50 employees
• Description: LiveAction was founded in 2007, with
additional investment by Cisco and Accelerate IT
Ventures in 2014. LiveAction software was initially
developed to aid the U.S. Department of Defense in
the operation of its network and was developed in
collaboration with Cisco.
Aligned Architecture(s)
• Enterprise Networks, Data Center, Collaboration
Integrates/Influences Sales of
• Routing & Switch, UCS, Telepresence
• Intelligent WAN
Aligned Vertical(s)
• Horizontal with focus on Financials, Energy, Education,
Healthcare, Retail
Market(s)
• Enterprise, Select, Commercial, Territory, Public
Sector (SLED, Federal)
Certifications / Status
• Cisco IVT certified
• Cisco SIP approved
• Cisco Global Price List, GPL
Partner Program
• Registered, Authorized, Silver, Gold level discounts
• Training and NFR software license
Solution Profile
LiveAction’s network and application performance management software
includes an innovative and interactive visual display with real-time analytics
and deep control of network hardware. LiveAction simplifies the network by
enabling easy troubleshooting with QoS control and WAN functionality
developed through engineering partnerships with Cisco Systems.
Business Relevance to Partner
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Solution to Sell
● LiveAction software is typically deployed with Cisco IWAN, Cisco
4000 Series ISR, ASR 1000 Series, ISR G2, and Catalyst
● LiveAction Enterprise—Multi-user, Multi-node, Flow, QoS Monitor,
QoS Configure, Routing, LAN and IP SLA, Unlimited history
● LiveAction WAN—Multi-user, Multi-node, Flow, QoS Monitor, QoS
Configure, and Routing, 14 days history
● LiveAction Professional—Single-user, Single-server, Maximum of
200 managed devices, Flow, QoS Monitor, QoS Configure, Routing,
LAN, and IP SLA, 5 days history
Top Value Propositions to Partner
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General:
• [email protected]
• Toll-Free USA: 1-888-881-1116 ext. 2
• Company URL www.liveaction.com
Channel:
• [email protected]
• URL www.liveaction.com/channel
Marketing:
• [email protected][email protected]
Improve network availability, reliability, capacity and performance
Enable customer self-sufficiency and network/application awareness
Achieve faster Cisco solution adoption and deployments
Enhance NetFlow, FnF, IPFIX, QoS, AVC, NBAR, PfR, IPSLA
Retire additional Cisco router and switch quota with LiveAction
5 to 40,000 network devices
Sales Engagement
Key Stakeholders
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Key Partner Contacts
Sell more solution kits of routers and switches
Ideal for Cisco Intelligent WAN, application performance and
Voice/Video QoS
CIO, Infrastructure/Solutions Architect, IT Director
Network, Telecom, Application, Server, and Security teams
Critical Drivers
● Save time and money—up to 20x faster and 30% cost savings
● Fast QoS deployment and monitoring—up to 5x faster
● Increase productivity—up to 100% improvement
● Ease of operations—highly intuitive dashboards, and reports
Targets to Look For
● Performance issues with critical business application, VoIP, and video
● Concerns about slow WAN and campus networks
● Difficulty troubleshooting network issues
Questions to Ask
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Does your organization manage or operate Cisco networks? Yes
Are there issues with application, VoIP, and video performance? Yes
Are there network issues in the WAN and campus? Yes
© 2016 Cisco and/or its affiliates. All rights reserved. This document is Cisco Confidential. For Channel Partner use only. Not for distribution.
Page 1 of 2
Solution Overview for Partners
Application-Aware Network Performance Management + QoS Control
Use Case:
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Company: 500+ employee, $100M+ revenue
Network: 25+ network devices; wide area network (HQ and branch
office) and campus networks
Management: In-house IT team
Challenges: Poor voice/video over IP, application performance;
unknown business and recreation application stats; isolate network/
server application issues; reduce/eliminate service interruptions due
to human configuration errors
Solution:
● End-to-end flow visualization for a holistic view of the network
● Quick diagnosis of performance issues through visual displays
● Easily deploy, configure, monitor, and analyze Cisco advanced
technologies
● Unique QoS graphical control to troubleshoot and solve issues
● Instant validation of policy changes
Benefits:
● Higher employee productivity
● Better end-user device performance
● Faster applications
● Higher quality voice and video
Application Visibility
Voice/Video Management
Referenceable Accounts:
● Energy: Seventy Seven Energy
● Utility: Tampa Electric
● Healthcare: AllScripts Healthcare Solutions
● Media: Digital First Media
IWAN Management
Flow Visualization
IP SLA Monitoring and Configuration
Routing Visualization
© 2016 Cisco and/or its affiliates. All rights reserved. This document is Cisco Confidential. For Channel Partner use only. Not for distribution.
QoS Monitor and Configure
Layer 2 LAN Visualization
Page 2 of 2