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HILL TOP MEDICAL CENTRE 15 HILL TOP ROAD OLDBURY WEST MIDLANDS B68 9DU M88645 TEL: 0121 506 6858 Fax: 0121 422 9235 e.mail: [email protected] website: www.hilltopmedicalcentre.co.uk Statement of Purpose Date: March 2013 Review due: March 2014 1 Statement of Purpose The name and address of the registered provider is: Hill Top Medical Centre, 15 Hill Top Road, Oldbury, West Midlands B68 9DU [email protected] Registered manager: Dr Kuldip Singh of the above address Hill Top Medical Centre is a partnership. There are 3 partners: Dr Hany Hanna (male) MBChB Cairo University 1972; MRCOG 1985. Senior Partner. Joined the practice in 1988. Originally trained in Obstetrics and Gynaecology in Australia and the UK. Interest in well woman, menopause, child health and minor surgery. Dr Kuldip Singh (male) MBChB. Manchester 1995. Joined the practice in 2004. Interest in mental health and the elderly. Dr Ritesh Mewar (male) BMedSci. BMBS, MRCP. Nottingham 1996. Joined the practice in 2004. Interest in minor surgery, dermatology, cardiology, musculoskeletal medicine. Other clinical staff: Jane Evitts (Advanced Nurse Practitioner) Interest in Diabetes Jenni Francis (Advanced Nurse Practitioner) Jeanette Ramsorrun (Practice Nurse) Interest in palliative care Lianne White (Practice Nurse) Interest in child health & minor ailments Rebecca Cobane (Practice Nurse) Newly qualified / previously District Nurse Lynn Buckley (Health Care Assistant) Joint Infection Control lead Practice Phlebotomists Angela Brown Administrative staff: Practice Manager / Caldicott Guardian / Joint infection control lead– Sue Lawrence Assistant Practice Manager – Amanda Rollinson Senior secretary / Carer’s co-ordinator– Debra Turner Finance /Secretary – Julie Webb Scanning /Data Input clerk – Angela Brown /Fiona Lovering Receptionists – Elaine Carter / Lorraine Rowley / Mandy Tolley / Debra Brookes /Fiona Lovering/Judith Hickman / Lisa Lipnicki / Mandy Hale / Angela Bryan Hill Top Medical Centre is a well-established GP Surgery that was purpose built in 1993 and practice owned, with on site parking. Our annex, consisting of twelve consulting rooms was opened in December 2004. The second phase which includes an independent Pharmacy was opened March 2008. Our premises are modern with special consideration for the disabled, including - parking, access and many internal facilities. We are a fourth wave PMS practice, going live in October 2001.Our practice area covers Oldbury and Smethwick primarily, with some patients in Quinton and Halesowen. 2 Our 10,283 service users are the whole population, all ages, all medical conditions and disabilities The age breakdown of our whole population of 10,280 patients is as follows: 0–3 19 – 39 75+ 616 2859 603 4 – 12 40 – 64 1295 3222 13 – 18 65 – 74 941 747 The registered activities and service types have been agreed by the partners and practice manager in accordance with CQC guidance. The regulated activities under CQC are: Diagnostic and screening procedures Family planning Maternity and midwifery services Surgical procedures Treatment of disease, disorder or injury Under the Health and Social Care Act 2008 (The Care Quality Commission (Registration) Regulations 2009 Part 4), the registering body (Hill Top Medical Centre) is required to provide to the Care Quality Commission a statement of purpose. Our Aims and Objectives for delivering each of the above regulated activities: We aim to ensure high quality, safe and effective services and environment To provide monitored, audited and continually improving healthcare services To provide healthcare which is available to a whole population and create a partnership between patient and health profession which ensures mutual respect, holistic care and continuous learning and training. The provision of accessible healthcare which is proactive to healthcare changes, efficiency and innovation and development. To improve Clinical Governance and Evidence Based Practice To improve Clinical and Non-clinical risk management To reduce risk in specific clinical risk areas and facilities To improve environment To improve vigilance for unforeseen emergencies To optimise performance against key targets and core standards To meet key targets To become a patient centred organisation To safeguard both children and vulnerable adults, by ensuring that all staff receive appropriate training To improve services offered to patients To improve communication between the surgery and the patients To recruit, retain and develop a highly motivated and appropriately skilled workforce To enhance performance of the workforce To guide the employees in accordance with the Equalities Scheme To continue the development of the Practice To ensure effective management and governance systems To ensure a robust Information Technology strategy to support the business of Hill Top Medical Centre 3 The services provided by Hill Top Medical Centre: Routine medical checks and general medical services NHS relevant prescriptions and medications or a private prescription can be issued. Immunisations: Childhood immunisations / Foreign travel immunisations Health Protection / Preventative immunisations e.g. Influenza immunisations Lifestyle management / weight loss / exercise and smoking cessation advice - for patients who want to lose weight and maintain a healthier lifestyle. Employee medicals – Our GP’s are able to carry out medical reports and review. Respiratory clinic – Hill Top Medical Centre has facilities for spirometry / lung function testing. Diabetic clinic – Hill Top Medical Centre operates two diabetes clinics each week to provide ongoing care for our diabetic patients. This is run by our trained Advanced Nurse Practitioner and GP Diabetic United – This is a practice based support group who meet once a month at the local church hall. Various speakers are invited to attend. This support group is organised by Jane evitts, our ANP Carer’s Group – This is a large support group who meet for lunch monthly at the local church hall. It is a support group with speakers invited to give informative talks regarding local service. Deb Turner is the carer’s co-ordinator Family planning clinic – Iud fit / Depo Provero injections and oral contraception available Phlebotomy – Hill Top Medical Centre offer a three morning clinics for blood tests on Tuesday / Thursday and Friday. Midwifery - The community midwives hold their own clinics at Hill Top Medical Centre every Monday for our patients. They supervise antenatal care, undertake deliveries in hospital and at home where appropriate. Minor surgery - We offer a number of minor operations/surgeries for dermatology related concerns. The minor operations are held with Dr Hanna and Dr Mewar Physiotherapy - Private Physiotherapy is available Pain Management – A pain management clinic with pain management consultant Dr Kumar Ear syringing - Hill Top has facilities for ear syringing. Well person checks – These can be carried out with any practice nurse. Wound dressings – Our practice nurses are trained in all aspects of wound care ECG monitoring - We offer ECG Screening, as we have an ECG machine in the practice 24 Hr BP Monitoring – We have a 24 hr ambulatory BP monitor and software Cervical screening - Our practices nurses are qualified to carry out cervical screening and tests in the form of cervical smears. Our practice ethos is to strive towards a partnership between patients and health professionals based on the following: Mutual Respect We endeavour to treat all our patients with dignity, respect and honesty. Everyone at Hill Top Medical Centre is committed to deliver an excellent service. We encourage patients to highlight any discrepancies and to offer the same commitment in return. Holistic Care We treat patients and illnesses. This means that we are equally interested in the physical, psychological and social aspects of your individual care. 4 Continuity of Care Building and maintaining a strong relationship between doctors, health professionals, and patients is essential to the way we work. This is especially so in the management of ongoing problems or longterm illness. In these circumstances we would encourage you to continue seeing the same health professional and wherever possible we will facilitate this through our appointments system. However, if you have a new problem, the doctor or nurse that you normally see is not available, or you would like to see someone else then we would encourage you to see any of the doctors or nurses at the practice. Learning and Training We have plans to become a training practice and are committed to the training of our doctors and nurses all of whom are closely supervised. We believe in “life-long learning” and all the health professionals here and administrative staff, undergo an annual appraisal where the goals of the individual, teams and practice are discussed and agreement reached on the way forward. Regular reviews act as a way of reinforcing effective performance, highlight areas for improvement and recognise developing strengths We also recognise the benefit of supported learning for our patients and families in enhancing your ability to manage and deal with both ‘self-limiting’ and long-term illnesses 5