Download HILL TOP MEDICAL CENTRE

HILL TOP MEDICAL CENTRE
15 HILL TOP ROAD
OLDBURY
WEST MIDLANDS
B68 9DU
M88645
TEL: 0121 506 6858
Fax: 0121 422 9235
e.mail: [email protected]
website:
www.hilltopmedicalcentre.co.uk
Statement of Purpose
Date: March 2013
Review due: March 2014
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Statement of Purpose
The name and address of the registered provider is:
Hill Top Medical Centre, 15 Hill Top Road, Oldbury, West Midlands B68 9DU
[email protected]
Registered manager: Dr Kuldip Singh of the above address
Hill Top Medical Centre is a partnership. There are 3 partners:
Dr Hany Hanna (male) MBChB Cairo University 1972; MRCOG 1985. Senior Partner. Joined
the practice in 1988. Originally trained in Obstetrics and Gynaecology in Australia and the UK.
Interest in well woman, menopause, child health and minor surgery.
Dr Kuldip Singh (male) MBChB. Manchester 1995. Joined the practice in 2004. Interest in
mental health and the elderly.
Dr Ritesh Mewar (male) BMedSci. BMBS, MRCP. Nottingham 1996. Joined the practice in
2004. Interest in minor surgery, dermatology, cardiology, musculoskeletal medicine.
Other clinical staff:
Jane Evitts (Advanced Nurse Practitioner) Interest in Diabetes
Jenni Francis (Advanced Nurse Practitioner)
Jeanette Ramsorrun (Practice Nurse) Interest in palliative care
Lianne White (Practice Nurse) Interest in child health & minor ailments
Rebecca Cobane (Practice Nurse) Newly qualified / previously District Nurse
Lynn Buckley (Health Care Assistant) Joint Infection Control lead
Practice Phlebotomists Angela Brown
Administrative staff:
Practice Manager / Caldicott Guardian / Joint infection control lead– Sue Lawrence
Assistant Practice Manager – Amanda Rollinson
Senior secretary / Carer’s co-ordinator– Debra Turner
Finance /Secretary – Julie Webb
Scanning /Data Input clerk – Angela Brown /Fiona Lovering
Receptionists – Elaine Carter / Lorraine Rowley / Mandy Tolley / Debra Brookes /Fiona
Lovering/Judith Hickman / Lisa Lipnicki / Mandy Hale / Angela Bryan
Hill Top Medical Centre is a well-established GP Surgery that was purpose built in 1993 and
practice owned, with on site parking. Our annex, consisting of twelve consulting rooms was opened
in December 2004. The second phase which includes an independent Pharmacy was opened March
2008. Our premises are modern with special consideration for the disabled, including - parking,
access and many internal facilities. We are a fourth wave PMS practice, going live in October
2001.Our practice area covers Oldbury and Smethwick primarily, with some patients in Quinton
and Halesowen.
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Our 10,283 service users are the whole population, all ages, all medical conditions and disabilities
The age breakdown of our whole population of 10,280 patients is as follows:
0–3
19 – 39
75+
616
2859
603
4 – 12
40 – 64
1295
3222
13 – 18
65 – 74
941
747
The registered activities and service types have been agreed by the partners and practice manager in
accordance with CQC guidance.
The regulated activities under CQC are:
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Diagnostic and screening procedures
Family planning
Maternity and midwifery services
Surgical procedures
Treatment of disease, disorder or injury
Under the Health and Social Care Act 2008 (The Care Quality Commission (Registration)
Regulations 2009 Part 4), the registering body (Hill Top Medical Centre) is required to provide to
the Care Quality Commission a statement of purpose.
Our Aims and Objectives for delivering each of the above regulated activities:
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We aim to ensure high quality, safe and effective services and environment
To provide monitored, audited and continually improving healthcare services
To provide healthcare which is available to a whole population and create a partnership between
patient and health profession which ensures mutual respect, holistic care and continuous
learning and training.
The provision of accessible healthcare which is proactive to healthcare changes, efficiency and
innovation and development.
To improve Clinical Governance and Evidence Based Practice
To improve Clinical and Non-clinical risk management
To reduce risk in specific clinical risk areas and facilities
To improve environment
To improve vigilance for unforeseen emergencies
To optimise performance against key targets and core standards
To meet key targets
To become a patient centred organisation
To safeguard both children and vulnerable adults, by ensuring that all staff receive appropriate
training
To improve services offered to patients
To improve communication between the surgery and the patients
To recruit, retain and develop a highly motivated and appropriately skilled workforce
To enhance performance of the workforce
To guide the employees in accordance with the Equalities Scheme
To continue the development of the Practice
To ensure effective management and governance systems
To ensure a robust Information Technology strategy to support the business of Hill Top Medical
Centre
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The services provided by Hill Top Medical Centre:
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Routine medical checks and general medical services
NHS relevant prescriptions and medications or a private prescription can be issued.
Immunisations: Childhood immunisations / Foreign travel immunisations
Health Protection / Preventative immunisations e.g. Influenza immunisations
Lifestyle management / weight loss / exercise and smoking cessation advice - for patients
who want to lose weight and maintain a healthier lifestyle.
Employee medicals – Our GP’s are able to carry out medical reports and review.
Respiratory clinic – Hill Top Medical Centre has facilities for spirometry / lung function
testing.
Diabetic clinic – Hill Top Medical Centre operates two diabetes clinics each week to provide
ongoing care for our diabetic patients. This is run by our trained Advanced Nurse Practitioner
and GP
Diabetic United – This is a practice based support group who meet once a month at the local
church hall. Various speakers are invited to attend. This support group is organised by Jane
evitts, our ANP
Carer’s Group – This is a large support group who meet for lunch monthly at the local church
hall. It is a support group with speakers invited to give informative talks regarding local service.
Deb Turner is the carer’s co-ordinator
Family planning clinic – Iud fit / Depo Provero injections and oral contraception available
Phlebotomy – Hill Top Medical Centre offer a three morning clinics for blood tests on Tuesday
/ Thursday and Friday.
Midwifery - The community midwives hold their own clinics at Hill Top Medical Centre every
Monday for our patients. They supervise antenatal care, undertake deliveries in hospital and at
home where appropriate.
Minor surgery - We offer a number of minor operations/surgeries for dermatology related
concerns. The minor operations are held with Dr Hanna and Dr Mewar
Physiotherapy - Private Physiotherapy is available
Pain Management – A pain management clinic with pain management consultant Dr Kumar
Ear syringing - Hill Top has facilities for ear syringing.
Well person checks – These can be carried out with any practice nurse.
Wound dressings – Our practice nurses are trained in all aspects of wound care
ECG monitoring - We offer ECG Screening, as we have an ECG machine in the practice
24 Hr BP Monitoring – We have a 24 hr ambulatory BP monitor and software
Cervical screening - Our practices nurses are qualified to carry out cervical screening and tests
in the form of cervical smears.
Our practice ethos is to strive towards a partnership between patients and health professionals based
on the following:
Mutual Respect
We endeavour to treat all our patients with dignity, respect and honesty. Everyone at Hill Top
Medical Centre is committed to deliver an excellent service. We encourage patients to highlight
any discrepancies and to offer the same commitment in return.
Holistic Care
We treat patients and illnesses. This means that we are equally interested in the physical,
psychological and social aspects of your individual care.
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Continuity of Care
Building and maintaining a strong relationship between doctors, health professionals, and patients is
essential to the way we work. This is especially so in the management of ongoing problems or longterm illness. In these circumstances we would encourage you to continue seeing the same health
professional and wherever possible we will facilitate this through our appointments system.
However, if you have a new problem, the doctor or nurse that you normally see is not available, or
you would like to see someone else then we would encourage you to see any of the doctors or
nurses at the practice.
Learning and Training
We have plans to become a training practice and are committed to the training of our doctors and
nurses all of whom are closely supervised. We believe in “life-long learning” and all the health
professionals here and administrative staff, undergo an annual appraisal where the goals of the
individual, teams and practice are discussed and agreement reached on the way forward. Regular
reviews act as a way of reinforcing effective performance, highlight areas for improvement and
recognise developing strengths
We also recognise the benefit of supported learning for our patients and families in enhancing your
ability to manage and deal with both ‘self-limiting’ and long-term illnesses
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