Download Channel Marketing Manager

Channel Marketing Manager
POSITION SUMMARY
The Channel Marketing Manager role is focused on channel marketing strategy and
execution. This individual will effectively create and manage marketing programs to
generate revenue and acquire customers by collaborating with Calabrio’s vast network of
channel resellers. Propose tactics to increase sales and awareness within the channel
community. Support and leverage other channel efforts, field marketing, product
launches, product promotions, and other lead or sales generating programs. Work with
management to establish the infrastructure necessary to support the channel. Track and
analyze market share and competitive information. Experience with both direct sales and
in a multiple distribution channel business is essential.
CORE EXPECATIONS
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Demonstrates experience or understanding of indirect selling through channels
Must demonstrate an ability to excel within a cross-functional team
environment
Strong presentation and WebEx skills
Must demonstrate an ability to handle escalation issues
Responsible for the achievement of sales objectives
Effectively creates programs to build mindshare with channel resellers
CORE COMPETENCIES
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Strong presentation skills are essential
Familiarity with Contact Center administration and business practices in the
areas of CTI, Quality Management and Recording, and Work Force Management
software
Must have strong relationship selling skills within a partner community
Must be a self-starter and strong closer with multi-tasking ability
Demonstrated ability or interest in learning Calabrio software products
Experience selling in a software industry
Other core competencies will be defined by your direct supervisor/manager
WORKING RELATIONS
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Report to the VP of Product Marketing
Ability to work closely with peer engineers, group leaders and other employees
and departments in the company
Direct work with customer and partners
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EDUCATION/EXPECATATION
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Channel marketing experience in a high growth technology company
Requires a BA degree in a technical discipline or equivalent
Minimum of 5+ years of demonstrated success in companies that operate in a
business to business model
MENTAL/PHYSICAL REQUIREMENTS
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Frequent alpha/numeric keyboarding
Ability to view a computer for a long period of time
COMPANY POLICY/PROCEDURES COMPLIANCE
Follow all company policies and procedures as well as local, state and federal laws
concerning employment to include, but not limited to: I-9 information, EEOC, Civil
Rights and ADA.
BENEFITS
We value our employees’ time and efforts. Our commitment to your success is enhanced
by our competitive compensation and extensive benefits package including paid time off,
medical, dental, vision and 401k benefits and future growth opportunities within the
company. Plus, we work to maintain the best possible environment for our employees,
where people can learn and grow with the company. We strive to provide a collaborative,
creative environment where each person feels encouraged to contribute to our processes,
decisions, planning and culture.
To learn more about our company please visit: www.calabrio.com.
To apply to this career opportunity follow this link:
https://home.eease.adp.com/recruit/?id=12758511
ABOUT CALABRIO
Calabrio, Inc. is a growing software company that delivers highly innovative solutions for
businesses that want to take their customer service organizations to the next level.
Through call recording, workforce management, performance management and
analytics, Calabrio customers have a new level of information about their customers and
about their business. Calabrio delivers the most flexible, intuitive solutions in the
industry, and our unique approach is why Gartner placed us as the only vendor in the
Visionary Quadrant this year.
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Calabrio, Inc. is an equal opportunity employer. Copyright © 2015 Calabrio, Inc.
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