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Case Study – Porting Digital Communication Forms to iOS and Android Introduction & Key Facts One of the leaders in Customer Communication Management (CCM) solutions targeted to Finance and Insurance sectors, asked Mobica to extend its existing web based digital communication channels capability on mobile platforms. The aim was to offer enterprise customers multichannel communication and increase its operational efficiency, revenues and customer satisfaction. Existing Customer solution helped its enterprise customers to improve the creation, delivery, storage and retrieval of outbound communications, including those for marketing, new product introductions, renewal notifications, claims correspondence and documentation, and bill and payment notifications. The challenge and objectives Mobica was challenged with the task to gather; all customer requirements, design architecture for middleware/backend and frontend parts, and prepare project documentation. Due to the fact that the Customer did not have the required mobile competencies with very tight deadlines, Mobica was approached for their end-to-end mobile solution delivery. Solution and delivered value Mobica delivered the following solutions: Middleware backend for communication with Customer’s backend, metadata storage, Management of OAuth and delivery of digital communication forms to authorized clients Mobile SDKs consisting of Digital Communication runtime, and Demo apps for iOS and Android. Integration of native Android & iOS frameworks with Xamarin and Cordova frameworks The project was ramped up efficiently and overall Mobica provided 18 mobile and backend developers, 5 testers, a Project Manager and Project Sponsor, and material assets such as mobile devices for development & testing. During the project Mobica showed full understanding of the customer needs and customer feedback highlighted that the project was delivered with high quality and met the deadline.