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C OMMUNICATION C ONCEPT P ROCESSES T YPES OF C OMMUNICATION Dian S. Purwanty, S.Sos., M.M. Topic For Discussion  What is Communication ?  Concept, Process, Functions and Condition  Different types of communication  The different channels of communication  Theories  Models  Effect Introduction Communication taken from Latin word communis, communico, communicatio, communicare which means “to make common” Quotable quotes…  Sharing of experiences on the basic of commonness --- Wilbur Schramm  Communication is the process which increases commonality --- Mc. Quail  Communication is an exchanges of facts, ideas, opinions, or opinions by two or more persons --Newman & Summer  It is the exchanges of information and transmission of meaning --- Katz & Khan  Who says what in which channel to whom with what effect ? --- Harold Laswell The Process… Aristotle and Plato have termed the process of communication as Rhetoric. From the very beginning communication was seen as a process in which the speaker constructed messages to be transmitted to the receiver to bring about a desired response in his or her receiver. SOURCE MESSAGE RECEIVER A REA OF C OMMONNESS … • Language • Culture • Environment A B E VOLUTION … Types Of Communication  Intrapersonal Communication  Verbal and Non Verbal Communication  Interpersonal Communication  Group Communication  Mass Communication (Written, Audio, Audio Visual) Intrapersonal Communication  This refers to internal communication going on within a person. Received the stimuli either through the senses or from the thought itself, these messaged are sent to the brain as electric signals.  Thinking  Meditation  Dreaming  Prayer A Interpersonal Communication  This refers to direct one to one communication between two persons. There are three stages : Phatic, Personal and Intimate. This is the most direct form of communication which utilizes both verbal and non verbal methods. This form of communication is also called as Dyadic. A MESSAGE B Interpersonal Communication Successful interpersonal communication is possible only when there is :  Openness  Empathy  Supportiveness  Positiveness  Equality  Homophily  Redundancy Group Communication  It takes place between two or more persons. The degree of directness and intimacy depends on the size of the group. Mass Communication S  Group communication has been extended by the tools of mass communication : Newspaper, Radio, Films, TV and Internet.  Despite its large reach, the primary drawback of the medium is its lack of scope for feedback and its impersonal touch. sender M C Receiver Non Verbal Communication The non-verbal communication is important fro a variety of reason :  In acts as a major determinant for meaning in interpersonal context.  Feelings and emotions are more accurately exchanged by verbal and non-verbal means.  True feelings and emotions can be expressed only through non-verbal means. Types of Non-verbal Communication  Kinesis : communication through body motion or behavior  Paralinguistic : communication through gestures, voice of tone or signals  Proxemics : communication through space Function of Communication  Information Dissemination  Instruction  Persuasion  Debate and Discussions  Cultural Promotion  Integration  Entertainment  Transmission of Knowledge  Social Contact