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C OMMUNICATION
C ONCEPT
P ROCESSES
T YPES OF C OMMUNICATION
Dian S. Purwanty, S.Sos., M.M.
Topic For Discussion

What is Communication ?

Concept, Process, Functions and Condition

Different types of communication

The different channels of communication

Theories

Models

Effect
Introduction
Communication
taken from Latin word
communis,
communico,
communicatio,
communicare
which means
“to make common”
Quotable quotes…

Sharing of experiences on the basic of
commonness --- Wilbur Schramm

Communication is the process which increases
commonality --- Mc. Quail

Communication is an exchanges of facts, ideas,
opinions, or opinions by two or more persons --Newman & Summer

It is the exchanges of information and
transmission of meaning --- Katz & Khan

Who says what in which channel to whom with
what effect ? --- Harold Laswell
The Process…
Aristotle and Plato have termed the process of
communication as Rhetoric. From the very
beginning communication was seen as a process
in which the speaker constructed messages to be
transmitted to the receiver to bring about a
desired response in his or her receiver.
SOURCE
MESSAGE
RECEIVER
A REA
OF
C OMMONNESS …
• Language
• Culture
• Environment
A
B
E VOLUTION …
Types Of Communication

Intrapersonal Communication

Verbal and Non Verbal Communication

Interpersonal Communication

Group Communication

Mass Communication
(Written, Audio, Audio Visual)
Intrapersonal Communication

This refers to internal communication going on within
a person. Received the stimuli either through the
senses or from the thought itself, these messaged are
sent to the brain as electric signals.

Thinking

Meditation

Dreaming

Prayer
A
Interpersonal Communication

This refers to direct one to one communication between
two persons. There are three stages : Phatic, Personal
and Intimate. This is the most direct form of
communication which utilizes both verbal and non
verbal methods. This form of communication is also
called as Dyadic.
A
MESSAGE
B
Interpersonal Communication
Successful interpersonal communication is possible only when
there is :

Openness

Empathy

Supportiveness

Positiveness

Equality

Homophily

Redundancy
Group Communication

It takes place between two or more persons. The
degree of directness and intimacy depends on the
size of the group.
Mass Communication
S

Group communication has been extended by the tools of
mass communication : Newspaper, Radio, Films, TV and
Internet.

Despite its large reach, the primary drawback of the medium
is its lack of scope for feedback and its impersonal touch.
sender
M
C
Receiver
Non Verbal Communication
The non-verbal communication is important fro a
variety of reason :

In acts as a major determinant for meaning in
interpersonal context.

Feelings and emotions are more accurately
exchanged by verbal and non-verbal means.

True feelings and emotions can be expressed
only through non-verbal means.
Types of Non-verbal
Communication

Kinesis : communication through body motion or
behavior

Paralinguistic : communication through gestures,
voice of tone or signals

Proxemics : communication through space
Function of Communication
 Information Dissemination
 Instruction
 Persuasion
 Debate and Discussions
 Cultural Promotion
 Integration
 Entertainment
 Transmission
of Knowledge
 Social Contact