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Chapter 5e Upon completion of this chapter, you should be able to: Find IP configuration settings on Windows & Linux Troubleshoot IP configuration problems Use the ipconfig command prompt command Tell if a host is using APIPA Identify the difference between netstat and nbtstat Use the tracert command to find problesm in routing 5.8.1 Host A is connected to the LAN, but it can’t get access to the Internet. What’s the problem? Common situations: Install a server OS on virtual machine for testing & you accidently activate DHCP Mobile hotspot enabled on phone & DHCP server is enabled on it Some hosts may get an IP from the rouge DHCP server & not be able to communicate 5.8.2 Ipconfig IP address, SM DG Ipconfig /all Lots more Ipconfig Let’s go of a DHCP assigned address Ipconfig /release /renew Gets a new IP address from DHCP 5.8.3 Works pretty much like ipconfig but on Linux As a standard user, you can view IP info As a super user, you can modify the IP info Review TestOut 5.8.3 TestOut Lab 5.8.5- Explore IP Configuration TestOut Lab 5.8.6- Troubleshoot IP Configuration Problems 1 TestOut Lab 5.8.7- Troubleshoot IP Configuration Problems 2 TestOut Lab 5.8.8- Troubleshoot IP Configuration Problems 3 TestOut Lab 5.8.9- Troubleshoot IP Configuration Problems 4 TestOut 5.8.10- Practice Questions (5) 5.9 Tests connectivity Can’t get to a website? Try and ping it. Success= site is up/DNS problem Fail= other problem/site down Echo request/echo reply Try ping destination first, then close to far Shows the path the packet takes Can identify exactly where problem is Windows- tracert www.cisco.com Linux- traceroute www.cisco.com Measures hops (going through a router) Any * timed out * may mean the router ignores the ICMP traceroute traffic Example Next Slide Views ARP table (IP-MAC) Displays detailed info about how your computer is communicating with other computers or network devices Info/statistics about the network interfaces, active connections, ports, etc. Netstat, netstat –a 5.9.1- Network Communication Troubleshooting 5.9.2- Using Ping & Tracert 5.9.4/5.9.5- Using arp, netstat 5.9.6- LAB 5.9.7- Practice Questions 5.10 5.10.1- Name Resolution Troubleshooting 5.10.2- Fact Sheet (Review) 5.10.3- Using nslookup 5.10.4- LAB 5.10.5- Practice Questions Chapter 5e