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Luxury Report 2011: Ultimate Guide to the Luxury Consumer Market DEMOGRAPHICS OF AFFLUENCE Marketing starts with understanding the consumer – And understanding the consumer starts with demographics. The demographics that describe the affluent consumer market tells us details about the customer that luxury marketers depend upon: those who make more money and who spend more. These are the customers that every luxury brand must rely on for their future growth. The affluent market segment is defined by income Based upon U.S. Census data, the affluent are defines as those whose income places them within the top 20 percent of U.S. household income which in the latest government Census starts about $100k. If you take all U.S. households and divide them into five equal segments, the top 20 percent is the top or fifth quintile. All total there are 23.4 million households in the top quintile. However, not all households in the top 20 percent are equal in value to luxury brands. Many heritage luxury brands target those at the top 5 percent of incomes (which starts at about $180,000) or the even more narrowly defined top 2 percent of households, called ultra-affluents which corresponds to incomes $250,000 and above. In all there are only about 2.5 million households at the ultra-affluent income level. © Unity Marketing, 2011 -- FINAL Page 37 Luxury Report 2011: Ultimate Guide to the Luxury Consumer Market Marketers have far smaller target market at the upper-income segments which translates into fierce competition for the spending of ultra-affluents. As marketers look at the affluent market, they find four-times more households at the lower-income ranges, often called the aspirational consumers. With more target consumers, even those who have lower-levels of spending potential, luxury marketers can find more opportunity for growth. Number of Affluent Households 25,000 20,000 15,000 10,000 5,000 0 Top 20% (starts at Top 5% (starts at $100,250) $180,000) Top 2% (starts at $250,000) Figure 14: Segments within the Top Income Quintile Should luxury marketers define their target customers by wealth or by income? A frequent question that arises when studying the demographics of affluents is whether marketers should focus their attention on the high-net-worth segment of the market or on how much people earn. In other words, wealth vs. income? Unity Marketing focuses on income as the metric that really matters to marketers. The fact is there is reliable and accurate data on people’s income, but not so with wealth. Further people spend their incomes and not generally their wealth in the category of consumer goods and services. © Unity Marketing, 2011 -- FINAL Page 38 Luxury Report 2011: Ultimate Guide to the Luxury Consumer Market Wealth clearly can't be discounted completely. How people perceived their wealth was important in the luxury market's run up to the recession. Feeling wealthy due to rising home values, 401k and other investments, resulted in people spending more in the market prior to the recession. But with the recession all that wealth vanished, so now people are back to spending their real income once again. The average income for all households in the top 20 quintile is about $170,000 which gives them a pretty comfortable lifestyle, but hardly allows for buying Hermes bags at $15,000 a pop. And these households want to get back the money they lost in their investments, so they are saving more rather than spending more on luxury. There are the affluent, then there are the rich Number Affluent Households by Income Share Affluent Market Avg. Income $100,000‐$149,999 59% $119,749 $150,000‐$199,999 22% $169,399 $200,000‐$249,999 9% $219,666 $250,000 and above 10% $425,226 Average Income $170,130 Figure 15: Average Income of Top Quintile Households The table above looks at the key income segments within the top quintile and shows the average income for households within that segment, so households with incomes of $100,000 to $149,999 make up 59 percent of the top quintile households and the average income in that range is just under $120,000. As we look at the distribution, it is interesting to note that the average income within the three income segments under $250,000 all skew toward the lower income boundary defining that range, so for example. $169,399 is © Unity Marketing, 2011 -- FINAL Page 39 Luxury Report 2011: Ultimate Guide to the Luxury Consumer Market closer to $150,000 than to $199,999 and $219,666 is closer to $200,000 than to $249,999. On the other hand the average income for the 10 percent of top quintile households over $250,000 is close to half-a-million. Those households with incomes of $250,000 are truly the rich in our contemporary society, everyone else is merely affluent. The top quintile households will grow in importance to all marketers in the next decade, not just among luxury marketers, but mass marketers as well A recently published white paper from Ad Age on the upcoming Census 2010, predicts that middle-class households will emerge from the recession severely limited in their ability to purchase goods and services in the near future. Based upon the current demographic trends, the disposable income among middle-class households will slow, which will "severely limit their ability to purchase goods and services in the near future. The widespread exuberant spending that took place between 2001 and 2008 at retail outlets and on housing is not likely to return anytime soon, except among high-income households," reports the Ad Age white paper. With this increasing concentration of income – and resulting spending – toward the affluent segment of the market, the top 20 percent will be not only a desirable target for luxury marketers but for the mass market as well. Attracting the affluents' high levels of disposable income may be do-ordie for many mass brands and mass retailers in the next decade. © Unity Marketing, 2011 -- FINAL Page 40