Download CUSTOMER_CODE SMUDE DIVISION_CODE SMUDE

CUSTOMER_CODE
SMUDE
DIVISION_CODE
SMUDE
EVENT_CODE
Jan2017
ASSESSMENT_CODE BB0020_Jan2017
QUESTION_TYPE
DESCRIPTIVE_QUESTION
QUESTION_ID
39045
QUESTION_TEXT
Briefly explain information risk by type.
Exposure (2 marks)
Distraction (2 marks)
SCHEME OF EVALUATION Denial of access (2 marks)
Theft (2 marks)
Unauthorized change or modification (2 marks)
QUESTION_TYPE
DESCRIPTIVE_QUESTION
QUESTION_ID
39046
QUESTION_TEXT
What are the attributes of information society?
Attributes of information society
SCHEME OF
EVALUATION
(10
marks)
QUESTION_TYPE
DESCRIPTIVE_QUESTION
QUESTION_ID
74074
QUESTION_TEXT
State the meaning of verbal and non-verbal communication. Explain the
types of non verbal communication.
SCHEME OF
EVALUATION
Verbal communication and Non-verbal communication (3 marks)
Verbal communication refers to the use of words. The efficiency and
effectiveness of verbal communication began with the development of
language. Communication is often equated with speaking and writing
and words are often viewed as the primary if not the only means by
which information can be conveyed from one person to another.
Non-verbal communication:
It includes actions such as gestures, vocalizations, facial expressions, and
other behavior. Communication by facioal expression, by tone of voice,
by touch etc. comes under the category of non-verbal communication.
Non-verbal communication is categorized into seven types: (7
marks)
1. Paralinguistics: It is a kind of complementary language which
includes meaningful variations in speech corresponding to patterns
of loudness, pitch, hesitation etc.
2. Kinesics: Which includes facial expressions, eye movements,
gestures etc?
3. Haptics: Which refers to the use of touch to communicate i.e.,
shaking hands, holding hands, patting etc.
4. Proxemics: Refers to the use of interpersonal space i.e., how far
a person is standing from the other, can communicate different
meanings.
5. Dress and appearance: Dress, hairstyles, make-up, jewelry etc.
can also constitute non-verbal code of communication.
6. Chronemics: How time is considered is sometimes message in
itself, a form of non-verbal communication called Chronemics.
7. Iconics: Interpretation of symbolism found in objects or designs
can be considered as a type of communication.
QUESTION_TYPE
DESCRIPTIVE_QUESTION
QUESTION_ID
74078
QUESTION_TEXT
What are the areas considered in analyzing information competitiveness?
Explain the objectives and features of information analysis.
SCHEME OF
EVALUATION
Information analysis
One can find the below mentioned areas tending to competitiveness
among the companies’ viz. (3 marks)
1. Product
2. Finance
3. Technology adoption
4. People in the organisation
5. Manufacturing capacity and new machinery
6. Marketing and adverting
7. Reputation of the company/organisation.
Objectives of Information Analysis: (2 marks)
One of the main goals of analysis is to forecast what a company is likely
to do. Aside from looking at the number and knowing what the company
the company has done in the past, it would help to know the goals,
objectives and philosophies by which they set their company and make
decisions.
Features of Information Analysis products. (5 marks)
1. The analysis must be responsive to management’s need. The
information analysis must answer the tough question in a lucid manner.
The written report must be short and to the point.
2. The analysis must be focused, not general. The analysis must be
focused on the issues of the company/organisation/problem undertaken
an for which information has been collected.
3. The analysis must be timely: The information provided in the
analysis must be up-to-date.
4. High trust level: One must trust the information provided in the
analysis.
5. Result must be in the best form for management.
QUESTION_TYPE
DESCRIPTIVE_QUESTION
QUESTION_ID
118110
QUESTION_TEXT
Write a note on
a.
Information system by ownership
b.
Information system by level of service
a.
SCHEME OF
EVALUATION
Information system by ownership
i.
Government Information Centers
ii.
Semi-Government Information Centers
iii.
Autonomous body information Centre
iv.
Private Information Center
v.
International Information Center
(Scheme: 5 marks)
b.
Information system by level of service
i.
Global information systems
ii.
Regional information center
iii.
National Information Center
iv.
Regional Information Center (intercountry)
v.
Sectorial information Center
(Scheme: 5 marks)
QUESTION_TYPE
DESCRIPTIVE_QUESTION
QUESTION_ID
118111
QUESTION_TEXT
Discuss following documentary sources
a.
Treatises
b.
c.
d.
e.
SCHEME OF
EVALUATION
Monographs and text books
Proceedings and symposia
Dictionaries
Handbooks
a.
b.
c.
multiple
d.
Treatises: Encyclopedia in coverage
Monographs and text books: Single volumes
Proceedings and symposia: single on
volumes
Dictionaries: Alphabetic listing of terms
e. Handbooks: Compilations consisting principally
physical data, formulae
(Scheme: 2*5 = 10 marks)
of