Download functions of nonverbal communication

NONVERBAL
COMMUNICATION
Communication through facial
expression, voice, gestures, body
movement, appearance, space...but
not word choice
FUNCTIONS OF NONVERBAL
COMMUNICATION
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REINFORCES A VERBAL MESSAGE
CONTRADICTS A VERBAL MESSAGE
SUBSTITUTES FOR A VERBAL
MESSAGE
Characteristics of Nonverbal Language
subconscious
Cultural
NON
VERBAL
LANGUAGE
AMBIGUOUS
CONTEXTUAL
TYPES OF NONVERBAL
LANGUAGE
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PARALANGUAGE (VOCAL QUALITY)
PERSONAL APPEARANCE
KINESICS
MOVEMENT/GESTURES
FACIAL EXPRESSION
SPATIAL COMMUNICATION
TERRITORY
TIME
ENVIRONMENT(artifacts, fragrance, color)
PARALANGUAGE (VOCAL
QUALITY)
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The most important aspect of nonverbal
communication. The use of the voice to
enhance word meaning.
PERSONAL APPEARANCE
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Your clothing and grooming
KINESICS
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Your body movement and posture send
a message
MOVEMENT/GESTURES
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Upper body movement
FACIAL EXPRESSION
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Most notable and most important
aspect of nonverbal next to voice
SPATIAL COMMUNICATION
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Intimate Distance up to 18 inches
Personal Distance
18 inches -4 feet
Social Distance 4 feet-12 feet
Public Distance 12 feet- 25 feet
Norms: expected behavior established by an
individual, society or culture. When a norm is
broken, the message is confused or ignored.
TERRITORY
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The claiming of an area as your own
TIME
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You send messages with time
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Time management
Arrange slices of time
Record important dates and deadlines
Learn to say “no”
ENVIRONMENT
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artifacts
fragrance
color