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UNDERSTANDING EFFECTIVE
COMMUNICATION TECHNIQUES
Reminder: student learning activities are at the end of this
power point.
C OM M ON C ORE / NEXT GE NE RAT ION SC IE NCE
STAN D ARDS AD D RESSED
 WHST.6‐8.1-Write arguments to support claims with
clear reasons and relevant evidence. (MSLS2 ‐4)
 SL.8.1-Engage effectively in a range of collaborative
discussions (one‐on‐one, in group’s, and teacher ‐led)
with diverse partners on grade 8 topics, texts, and
issue’s, building on others’ ideas and expressing their
own clearly. (MS‐LS2‐2)
 SL.8.4-Present claims and findings, emphasizing salient
points in a focused, coherent manner with relevant
evidence, sound valid reasoning, and well ‐chosen
details; use appropriate eye contact, adequate volume,
and clear pronunciation. (MS ‐LS2‐2)
 SL.8.5-Include multimedia components and visual
displays in presentations to clarify claims and findings
and emphasize salient points. (MS ‐LS3‐1),(MS‐LS3‐2
CAREER CLUSTER – AGRICULTURE,
FOOD AND NATURAL RESOURCES
 Cluster Content Standard: The student will
demonstrate competence in the application of
leadership, personal growth and career success skills
necessary for a chosen profession while effectively
 CS.01.02. Performance Indicator: Relationships: Build a
constituency through listening, coaching, understanding
and appreciate
 CS.01.02.04.a. Identify characteristics of effective teams
BELL WORK
 Who in your opinion are effective public speakers?
Why?
 Why is feedback important to a public speaker?
 What are non verbal cues and why are they
important?
TERMS
Action language
Context
Decoding
Feedback
Filtering
Interference
Nonverbal cues
Nonverbal
communication
Object language
Paralanguage
Scanning
Sign language
Skimming
WHAT IS COMMUNICATION?
• We have two ears and one mouth because we
should listen twice as much as we speak.
Only when we listen do we have anything
worthwhile to say.
As a leader you will be judged by the words you
speak.
•
.
Lincoln said, “It is better to be silent and be
thought a fool than to speak and leave no doubt.”
EFFECTIVE COMMUNICATION!
 If your want your words to have influence speak with
economy. Use the minimum number of words
necessary to convey your thoughts.
 Don’t be so vain as to think others will always be
interested in your words!
LEADERSHIP
Leaders are most interested in asking questions
about others than they are talking about themselves.
If you find yourself more interesting than other
people, then soon you will be the only person who will
listen to you.
STUDENT LEARNING
OBJECTIVES
1. Identify the techniques of effective
communication.
2. Discuss effective feedback.
3. Examine ways to improve communication.
4. Explain the types of nonverbal cues.
WHAT CAN BE DONE TO BECOME A
MORE EFFECTIVE COMMUNICATOR?
Effective skills
in listening,
speaking,
writing, and
reading
enhance your
communication
abilities .
WHAT CAN BE DONE TO BECOME A
MORE EFFECTIVE COMMUNICATOR?
 Effective listening skills are important
in communication .
1. Listen with a purpose or interest. Know why you
are listening and what you are listening for.
2. Identify listening cues, introduction, main idea,
examples, details, and conclusion.
3. Recognize common patterns of organizing
information.
4. Concentrate on the message rather than the
speaker .
WHAT CAN BE DONE TO BECOME A
MORE EFFECTIVE COMMUNICATOR?
 There are three important steps
to follow in effective speaking.
1. Select the message to match the receiver
.
2. Organize the message in a pattern the receiver will
recognize.
3. Use proper technique in delivering the message .
WHAT CAN BE DONE TO BECOME A
MORE EFFECTIVE COMMUNICATOR?
 Effective reading skills will improve
your ability to communicate .
1. Scanning: is the process of locating specific detail
mixed with other material in text .
2. Skimming: is reading to determine only the main idea .
3. Summarizing: is putting all the writer ’s ideas into your
own words.
WHAT CAN BE DONE TO BECOME A
MORE EFFECTIVE COMMUNICATOR?
 Developing
good writing
skills is the
foundation of
effective
communication .
WHAT CAN BE DONE TO BECOME A
MORE EFFECTIVE COMMUNICATOR?
Plan your writing by asking yourself
the following:




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Who is the audience?
What is the purpose?
What do I want to say?
How should I organize the information?
What examples will help my audience,
remember the main points?
 What is the most effective format?
WHAT CAN BE DONE TO BECOME A
MORE EFFECTIVE COMMUNICATOR?
When writing?
 Remember
the five
“w’s”;who,
what, when,
where, and
why.
WHY IS EFFECTIVE FEEDBACK
IMPORTANT?
An important tool for
maintaining total
communication is
the proper use of
feedback.
WHY IS EFFECTIVE FEEDBACK
IMPORTANT?
1. Feedback: is the way the receiver
responds to the message the sender
is expressing.
2. Filtering: is the group of
perceptions that a message
passes through when it is being
exchanged.
WHY IS EFFECTIVE FEEDBACK
IMPORTANT?
3. Total communication: exists when
the exact information the sender
intends to convey is understood
completely by the receiver.
4. Individuals interpret messages
using their perceptions, including
their values, needs, feelings, and
experiences.
WHY IS EFFECTIVE FEEDBACK
IMPORTANT?
The object of
feedback is to
report to the
sender what the
receiver sees,
hears, and feels
toward the
transmission.
HOW CAN COMMUNICATION BE
IMPROVED?
Interference: is
anything that is
or could be a
blockage in the
communication
process.
HOW CAN COMMUNICATION BE
IMPROVED?
Interference may come from sources
outside the receiver (noise in the
classroom), or it may come from the
receiver (not paying attention or doing
another activity).
HOW CAN COMMUNICATION BE
IMPROVED?
 There are three major ways to improve
communication.
1. Improve perception: put yourself in the other
person’s position and assume his or her emotions
and separate the facts from opinions.
2. Improve the physical process of communication
by providing feedback, improving, listening and
speaking skills, and simplifying language.
3. Improve relationships by building trust and
confidence.
WHAT ARE EXAMPLES OF NONVERBAL
CUES IN COMMUNICATION?
 Nonverbal communication: is exchanging
information without the use of words.
WHAT ARE EXAMPLES OF NONVERBAL
CUES IN COMMUNICATION?
Nonverbal cues:
are the signals we
use to tell others
about our emotional
state, our attitudes,
and information
about ourselves.
WHAT ARE EXAMPLES OF NONVERBAL
CUES IN COMMUNICATION?
 There are four
major forms of
nonverbal cues.
a. Sign language
includes forms of
communication that take
the place of spoken
words (head
movements, shoulder
shrugs, etc.).
WHAT ARE EXAMPLES OF NONVERBAL
CUES IN COMMUNICATION?
 There are four major forms of
nonverbal cues. (continued)
b. Action language: includes action or body
movements that transmit a specific meaning.
c. Paralanguage: is vocal sounds that influence
the expression of spoken words.
d. Object language: includes physical items
that convey messages.
WHAT ARE EXAMPLES OF NONVERBAL
CUES IN COMMUNICATION?
 There are six commonly used
nonverbal cues:
 eye contact
 facial expressions
 distance
 tone of voice
 appearance
 body movements.
REVIEW/SUMMARY
Which skills will enhance your
communication abilities?
Identify the steps to becoming an
effective speaker.
Compare and contrast skimming,
scanning, and summarizing.
Identify the five levels of
communication.
REVIEW/SUMMARY
What questions should you ask
yourself when planning your
writing?
What are the five “w’s”?
List and explain the five levels of
feedback.
List the three major ways to
improve communication.
What are non-verbal cues?
THE END!
NEXT:
Student Learning
Activities
STUDENT LEARNING ACTIVATES
 Sample tests are available under the Lesion Plan tab.
Nervous because he/she just moved to your neighborhood form some where far away.
Surprised because he/she saw another student doing something that is agents the rules.
Angry because his/her best friend is not talking to them.
Disappointed because he/she didn’t make the team.
Crying because they are in trouble with their parents.
Identify the message that each of these facial expressions are
displaying.
Name:__________________________
JEOPARDY
Communications
What is
communication
Techniques of
effective
communication
Writing
How can
communication
be improved?
Nonverbal
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10
20
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QUESTION 1-10
“We have two ears and one
mouth because we should
______ _____ as much as we
_____.”
ANSWER 1-10
“We have two ears and
one mouth because we
should listen twice as
much as speak.”
QUESTION 1-20
Who said “It is better to be
silent and be thought a fool
than to speak and leave no
doubt.”?
ANSWER 1-20
President Abraham
Lincoln said “It is
better to be silent and
be thought a fool than
to speak and leave no
doubt.”
QUESTION 1-30
To communicate effectively you
should use the _______
number of words necessary to
convey your thoughts.
ANSWER 1-30
To communicate
effectively you should
use the minimum
number of words
necessary to convey
your thoughts.
QUESTION 1-40
As a leader should you: talk
about yourself, or ask
questions about other people?
ANSWER 1-40
“Leaders are more
interested in asking
questions about others
than they are talking
about themselves.”
QUESTION 1-50
What happens when we find
ourselves more interesting than
other people?
ANSWER 1-50
“If you find yourself
more interesting than
other people, then
soon you will be the
only person who will
listen to you.”
QUESTION 2-10
To be a good communicator
you need to have effective
skills in _________, ________,
_______, and _______.
ANSWER 2-10
To be a good
communicator you
need to have effective
skills in listening,
speaking, writing, and
reading.
QUESTION 2-20
When listening what cues
should you listen for?
ANSWER 2-20
“identify listening
cues, introduction,
main idea, examples,
details, and
conclusion.”
QUESTION 2-30
What are the three important
steps to follow when speaking
effectively?
ANSWER 2-30
1. Select the message to
match the receiver.
2. Organize the message in
a pattern the receiver
will recognize.
3. Use proper techniques in
delivering the message.
QUESTION 2-40
What are the three skills that
you should have for effective
reading?
ANSWER 2-40
The three skills that you
should have for effective
reading are:
1. Scanning
2. Skimming
3. Summarizing
QUESTION 2-50
What is the foundation of
effective communication?
ANSWER 2-50
Good writing skills is
the foundation of
effective
communication.
QUESTION 3-10
Name four of the six questions,
that you should ask yourself
when planning your writing.
ANSWER 3-10
The six questions you should
ask when planning your
writing are:
1.
2.
3.
4.
Who is the audience?
What is the purpose?
What do I want to say?
How should I organize the
information?
5. What examples will help my
audience remember the main
points?
6. What is the most effective
formant?
QUESTION 3-20
When writing what should you
remember?
ANSWER 3-20
When writing you
should remember the
five “W’s”.
QUESTION 3-30
What are the five “W’s”?
ANSWER 3-30
The five “W’s” are:
1.
2.
3.
4.
5.
Who
What
Where
When
And Why
QUESTION 3-40
Name two of the four patterns
you can use to organize you
information.
ANSWER 3-40
The four patterns are:
1. Chronological order
2. Order of importance
3. Comparison and
contrast
4. Cause and effect
QUESTION 3-50
Why is writing important?
ANSWER 3-50
Good writing skills are
the foundation of
effective communication.
QUESTION 4-10
What is feedback?
ANSWER 4-10
“Feedback is the way
the recover responds
to the message the
sender is expressing.”
QUESTION 4-20
What is interference?
ANSWER 4-20
“Interference: is
anything that is or
could be a blockage in
the communication
process.”
QUESTION 4-30
What are the three major ways
to improve communication?
ANSWER 4-30
The tree major ways to
improve communication are:
1. Improve perception
2. Improve the physical
process of communication.
3. Develop a relationship of
trust and confidence.
QUESTION 4-40
What are the two places that
interference can come from?
ANSWER 4-40
The two places that
interference can come
from are:
1. Outside the receiver

Noise
2. Inside the receiver

Not paying attention or
doing other activates.
QUESTION 4-50
How can you improve
perception?
ANSWER 4-50
You can improve
perception by trading
places with the
receiver. Put yourself
in their shoes and
assume their emotions.
QUESTION 5-10
What is nonverbal
communication?
ANSWER 5-10
Nonverbal
communication: is
exchanging information
without the use of
words.
QUESTION 5-20
What are nonverbal cues?
ANSWER 5-20
Nonverbal cues: are the
signals we use to tell
others about our emotional
state, our attitudes, and
information about
ourselves.
QUESTION 5-30
Name three of the four major
nonverbal cues.
ANSWER 5-30
The four major nonverbal
cues are:
1.
2.
3.
4.
Sign language
Action language
Paralanguage
Object language
QUESTION 5-40
Name four of the six commonly
used nonverbal cues.
ANSWER 5-40
The six commonly used
nonverbal cues are:
1. Eye contact
2. Fecal expressions
3. Distance
4. Tone of voice
5. Appearance
6. Body movements
Question 5 - 50
1. Name each
facial
expression.
Answer 5 – 50
Happy
Worried
Misgivings
Sad
Upset
Angry