Download Communicator

Unit 2
Communication Process
Components of Comm. Process

Context - The people, occasion,
& task.
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Physical Environment - Your
surroundings are. Affects
interaction & setting.
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Climate - Emotional, attitudinal,
and intellectual tone.

Communicator - speaker
creates meaning, sends and
receives msg’s, &
exchanges meanings.

Message - meaning, feeling,
& general energy from
communicators.

Channel - space where the
message must pass. Method
of sending the message.

Noise - interferes or disrupts communication.
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Internal – inside of the communicator.
External – distraction of the physical
environment.
Barrier - blocks communication.
Feedback - assures communication has
occurred. Allows you to modify or adjust your
message. Provides insight.
The Communicator

Sender-Receiver: the person who sends the
message to someone. Also processes
feedback given.

Receiver-Sender: person who receives the
message. Obtains & provides feedback.
Sender-Receiver
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Sensory Perception – taking
in data of the message though
the 5 senses.

Encoding – mental process of
assigning meaning and
language to data.
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Transmitting – physical
process of sending verbal &
nonverbal messages.
Components of a Message

Content –the information.

Feeling – when you respond,
you send your feelings along
with the actual text.

Relationship – how well you
know or don’t know each other
affects the interpretation of
messages.
Levels of Communication
5 levels of Communication

Intrapersonal – Communication to
yourself/mind. The “A” is the difference.
Think of the “A” as being singular/one.

Interpersonal – communication between
two people.
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Can be three or more if the conversation is
informal.
Small talk, impromptu conversation, or
planned.
5 Levels of Communication

Small Group – with formal or informal
groups or teams. 5-8 people.
Normally accomplishing some task or
goal.

One to Group – involves a speaker
talking to a large crowd who informs,
persuades, or motivates an audience.
It is the role of a leader &
communicator.
5 Levels of Communication

Mass Communication – the electronic
or print transmission of messages to the
general public.
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They try to reach as big of an
audience as possible.
Example types – internet,
magazines, newspaper,
television, billboards
5 Principles of Communication

*Clear*
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Choices – you determine how you comm.
Listening – Getting the lines of communication clear with
understanding
Expression – how you communicate (tone, rhythm, pitch),
determines the setting (climate)
Accountable – must take ownership of comm you produce
Relationships – determines the type of comm you have
within each context/
Characteristics of a Competent
Communicator

Ethical – general nature of morals, or
societies codes of conduct.
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Honest
Considerate
Truthful
Keeps confidence
Characteristics of a
Competent Communicator

Responsible – each
communicator has their
own responsibility
towards communication
choices & behavior.
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Informed
Reliable
Logical
Accountable
Accessible – competent
communicators value
positive relationships
with peers, supervisors,
& clients.
Open
Pleasant
Caring
Likeable
9 components of communication
Channel

Channel- Provide
the space, between
communication
Climate

Climate- influences
the emotional,
attitude, and
intellectual tone.
Atmosphere.
Communicator

Communicatormakes meaning,
sends and receives
messages, and also
exchanges
meanings.
Barrier

Barrier-Blocks
communication
Feedback

Allows sender
receiver info and
ensures
communication also
unavoidable
Noise

Interferes and/or
disrupts
communication may
be internal or
external between
two people.
Message

Conveys meaning,
feeling and energy
from sender receiver
to receiver sender.
Physical environment

Influences the
quality of interaction
within the physical
space.
Context

Provides the people,
occasion and task