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Inspiring Financial Learning Youth Financial Literacy Study 2012 Written by The Brondesbury Group Toronto, ON August, 2012 The Brondesbury Group Youth Financial Literacy 2012 – Investor Education Fund TABLE OF CONTENTS EXECUTIVE SUMMARY 1 1. INTRODUCTION 4 2. FINANCIAL BEHAVIOUR & ATTITUDES 6 2.1 2.2 6 9 3. 4. 5. FINANCIAL BEHAVIOUR FINANCIAL ATTITUDES KNOWLEDGE OF PERSONAL FINANCE 14 3.1 3.2 3.3 14 16 18 KNOWLEDGE ABOUT PERSONAL FINANCES INTEREST IN FINANCIAL TOPICS METHODS OF LEARNING PREPARATION FOR THE FUTURE 20 4.1 4.2 20 23 TRENDS IN KNOWLEDGE AND PREPARATION ARE STUDENTS PREPARED FOR THE FUTURE? SUMMARY AND CONCLUSIONS 24 APPENDIX A – YOUTH LITERACY SURVEY FORM 26 The Brondesbury Group Youth Financial Literacy 2012 – Investor Education Fund EXECUTIVE SUMMARY FINANCIAL BEHAVIOUR & ATTITUDES The Investor Education Fund (IEF) promotes financial literacy among younger Canadians online through GetSmarterAboutMoney.ca and through extensive school-based programs that include teacher training, financial literacy tools for classroom use, and the Funny Money for High Schools assembly program, co-sponsored nationally by IEF and the Investment Industry Regulatory Organization of Canada (IIROC). IEF has been a strong advocate for financial literacy education in schools for more than a decade, and is currently in the process of rolling out a new program to support recent Ministry of Education changes that integrate financial literacy in the Ontario curriculum from Grades 4-12. Students earn money from different sources, but allowance and gifts give way to part-time jobs as a source of money for high school students as they get older. This survey is part of IEF’s efforts to prepare future generations to manage their finances. The study monitors high school students’ financial confidence and behaviour, their preferences for financial education and identifies those financial topics of the most interest to students. This report is based on a 15-minute online survey conducted in June 2012. All 400 respondents are English-speaking secondary school students in Ontario. Interviews are evenly split between the four secondary school grades and evenly split by gender. Survey results have a ’worst case’ error of +5% some 19 out of 20 times. The survey repeats questions in the 2009 IEF Youth Financial Literacy Landscape study (IEF, 2009) and allows IEF to assess changes over the past three years. Some 9 out of 10 students have at least one financial product. For 7 out of 10, a savings account is the primary financial product, but almost half have a debit card and one-third have a chequing account. Just 2 out of 10 are aware of having a Registered Educational Savings Plan (RESP) for which they are the beneficiary. Budgeting is mainly just for big items. Clothes, entertainment, technology and gifts for others top the list for savings. Despite a great deal of interest in saving for education, only 3 out of 10 are actively saving for their education. While personal finances are something that most high school students only think about occasionally, thinking about personal finances ‘all the time’ increases from 5% at age 14 to 29% by age 18. Thinking about personal finances increases steadily over the teen years. When high school students need to know about personal finances, they turn to their parents first. Their parents are the source they trust most. The Internet is a popular source of information, but high school students turn to the Internet only about one-third as often as their parents. Banks and friends follow as sources of information. Trust levels for anything other than parents are quite low. For the most part, high school students don’t talk about personal finances with their friends. Those who say they do talk about finances are more likely to identify themselves as “advice-givers” The Brondesbury Group Youth Financial Literacy 2012 – Investor Education Fund 1 than as those seeking advice. Those who felt their school provides most or all of the personal finance information they need are twice as likely to discuss personal finances compared to high school students that didn’t feel their school provided them with adequate information. KNOWLEDGE OF PERSONAL FINANCE Self-assessed knowledge about personal finance and managing money improves markedly between Grades 9 and 10, and then again in Grade 12. Overall though, the majority of high school students feel their knowledge could be better. Only one-quarter say they know about money and make the right spending decisions. When it comes to knowledge levels and interest in learning about specific topics, we find that many students are particularly focused on short to medium-term topics such as saving for school, while a smaller group focuses on long-term financial issues such as investing or buying a home. The gap between interest in topics and current knowledge levels points to a range of topics that are likely to engage the interest of high school students. Knowledge and interest levels are highest about the cost of postsecondary education and how to pay for it. This is especially true by Grade 12. Topics with high interest levels but relatively low levels of existing knowledge include: buying a car, living costs after college/university, moving out of home and managing debt. quite happy to learn by reading books. Other sources are less popular. PREPARATION FOR THE FUTURE Compared to the 2009 study, high school students in 2012 attach more importance to knowledge of how to manage money and take care of finances. Some 70% of high school students think it is important to know about managing personal finances now compared to 64% in 2009. In addition, some 69% of high school students now think it is important that schools teach them about personal finance compared to 57% in 2009. This is a significant shift. Only one-quarter of students say that their school provided them with most/all of the information they needed, an increase since 2009. Satisfaction with the amount of information schools provide is directly related to students rating themselves as knowledgeable about personal finances. While students rank schools higher for providing financial information since 2009, only 4 out of 10 high school students feel they are somewhat or very prepared for managing their money after high school. This proportion has remained constant over the past three years. The satisfaction with school personal finance programs has a direct and significant impact on how well students feel they are prepared for the future. Students cite websites and school courses as the most common ways they learn about financial topics, and the majority – two thirds – also prefer to learn from these sources. Just under half are also The Brondesbury Group Youth Financial Literacy 2012 – Investor Education Fund 2 MAJOR CONCLUSIONS High school students are getting some experience with money management through their work, savings and daily activities, but they need guidance and a focused program in school to make the most of their experience. High school students are receptive to learning about financial matters, especially if the right topics are used to help them learn. Just as with adults, the topics that are most likely to engage high school students are those that bear on decisions or situations they will have to deal with in the short to medium term. When students reach grade 12, the most compelling topics are the cost of postsecondary education and how to save for it. Buying a car, living costs after college/university, and managing debt (like student loans) will also engage their attention as they move through high school. The essential principle is to make the learning applicable to decisions that students know they will have to make. Learning the basics in earlier years is likely to make it easier for high school students to learn what they need to know, at the time when they are receptive and eager to learn. Even so, the focus of financial education in schools should be instilling the skills and attitudes that lead to good money management, everyday. The Brondesbury Group Youth Financial Literacy 2012 – Investor Education Fund 3 1. are 18 years old. More than 8 out of 10 live in urban settings, defined as areas with a population of greater than 10,000. INTRODUCTION The Investor Education Fund (IEF) promotes financial literacy among younger Canadians online through GetSmarterAboutMoney.ca and through extensive school-based programs that include teacher training, financial literacy tools for classroom use, and the Funny Money for High Schools assembly program, co-sponsored nationally by IEF and the Investment Industry Regulatory Organization of Canada (IIROC). IEF has been a strong advocate for financial literacy education in schools for more than a decade, and is currently introducing a new program to support recent Ministry of Education changes that integrate financial literacy in the Ontario curriculum from Grades 4-12. This survey is part of IEF’s efforts to prepare future generations to manage their finances. The study monitors high school students’ financial confidence and behaviour, their preferences for financial education and the financial topics of the most interest to this group. The current study is a repeat of the 2009 IEF Youth Financial Literacy Landscape study (May 2009). With the exception of some very modest updates to reflect changes in the past three years, the survey questions are largely identical. This allows the IEF to track changes in knowledge, behaviour and attitudes over time. METHOD The report is based on a 15-minute online survey conducted in June 2012. All 400 respondents are English-speaking secondary school students in Ontario. As you can see in Exhibit 1.1, the interviews are evenly split between the four secondary school grades and evenly split by gender. All respondents are ages 14-18, although very few The Brondesbury Group While not shown graphically, we note that the demographics are very similar to the 2009 survey, making comparison quite straightforward. Survey results have a ‘worst case’ error of +5% some 19 out of 20 times. The actual error in estimates is sometimes smaller than this but must be independently calculated. Youth Financial Literacy 2012 – Investor Education Fund 4 Despite the relative lack of demographic differences, we will report on differences in attitude, behaviour and knowledge among these psychographic segments. PSYCHOGRAPHIC SEGMENTS In addition to demographics, the study also considered psychographic segments based on responses to a set of 20 consumer attitude questions. Using a technique called maximum likelihood factor analysis, we identified three psychographic segments among secondary school students. Conscientious Consumers: They are traditional and cautious, researching things before they buy them and looking for value for money. They worry about finances and social issues. They consciously aim to buy from companies that are environmentally and socially responsible. This group is fairly evenly split by gender, with a slight male skew (54%). Trendy Techies: Friends and advertisers both have a big effect on how this group buys. They like to be on the cutting edge and this means buying the latest gadgets. They buy things on a whim at times. They believe it is “important to treat myself on a regular basis”. This group is fairly evenly split, with a slight male skew (57%). Stylish Spenders: This group loves to shop and style is very important to them. This is reflected in their clothing in particular, since Stylish Spenders believe that what they wear says a lot about them. This group is predominantly female (7 out of 10). None of these segments is related to age, grade or where people live. The Brondesbury Group STRUCTURE OF THE REPORT The report consists of an Executive Summary and five chapters. 1. Introduction 2. Financial Behaviour and Attitudes 3. Knowledge of Personal Finance 4. Preparation for the Future 5. Summary and Conclusions. Youth Financial Literacy 2012 – Investor Education Fund 5 2. FINANCIAL BEHAVIOUR & ATTITUDES HIGHLIGHTS • Some 9 out of 10 high school students have at least one financial product. For 7 out of 10, a savings account is their primary financial product. Just 2 out of 10 are aware of having a Registered Educational Savings Plan (RESP). • Budgeting is mainly just for big items. Clothes, entertainment, technology and gifts for others top the list for savings. Only 3 out of 10 are saving for their education. • Thinking about personal finances increases steadily over the teen years. Thinking about personal finances ‘all the time’ increases from 5% at age 14 to 29% by age 18. • When students need to know about personal finances, they turn to their parents first. Students turn to the Internet only about one-third as often as their parents. Banks and friends follow as sources of information. Trust levels for anything other than parents are quite low. For the most part, high school students just don’t talk about personal finances with their friends. • Those who felt their school provides most or all of the personal finance information they need are twice as likely to discuss personal finances compared to high school students that didn’t feel their school provided them with adequate information (40% versus 20%). The Brondesbury Group 2.1 FINANCIAL BEHAVIOUR Allowance and gifts are the two primary sources of money for high school students (see Exhibit 2.1), but these give way to part-time jobs over the teen years. While only 2 out of 10 of Grade 9 students have a part-time job, this rises to 6 out of 10 by Grade 12. Even by Grade 10, almost half of high school students have the experience of earning some of the money they use. Part-time jobs are much more likely in rural areas than urban, offsetting the lower incidence of allowance and babysitting opportunities in rural areas. More males have part-time jobs, while more females report earning money through babysitting. Youth Financial Literacy 2012 – Investor Education Fund 6 FINANCIAL PRODUCTS Some 9 out of 10 high school students have at least one financial product. The average is about 2.2 products per person. The more products someone has, the more likely they are to identify themselves as more knowledgeable about personal finances. Based on research with adults, that is likely to be the case. Using a financial product prods interest in learning about it and generally increases knowledge levels. Ownership of financial products increases with grade level and age. Rural high school students are more likely to own at least one financial product compared to urban high school students. The Trendy Techies own the fewest financial products, followed by the Conscientious Consumers and then Stylish Spenders. Some 7 out of 10 credit card holders pay off the entire amount each month, while another 2 out of 10 try to do this but sometimes run short. The remaining 1 out of 10 don’t know about payment because someone else pays the bill. Just over 2 out of 10 high school students are aware of having Registered Educational Savings Plans (RESPs) in their name and fewer than 1 out of 10 are aware of owning other investments and debts. Overall, product ownership is not significantly different from 2009, although there does appear to be a decline in credit card usage. For 7 out of 10 high school students, a savings account is the primary financial product. About half as many have a chequing account – mostly in the upper grades. More than two-thirds of those with a chequing or savings account had their first bank account by the year they entered secondary school. Given the high rate of account ownership, it is not surprising that almost half of high school students have a debit card. By contrast, only 7% of high school students report having a credit card. Both debit card use and credit card use increase steadily over the years of secondary school. Between Grade 9 and Grade 12, debit card usage doubles (32% to 60%). Credit card usage increases from 1% to 12% over the four years of secondary school. Credit cards are higher incidence in urban areas, while debit cards are higher incidence in rural areas. The Brondesbury Group Youth Financial Literacy 2012 – Investor Education Fund 7 PERSONAL STYLE Respondents were asked to self-identify as ‘spenders’ or ‘savers’. Most people identified themselves as a little of each. The remainder split evenly between spenders and savers. Trendy Techies were most likely to self-identify as spenders , followed by Stylish Spenders. Conscientious Consumers were most likely to selfidentify as savers. More knowledgeable (self-assessed) high school students were more likely to identify as savers. Demographics played no role in self-identifying as a saver or spender. High school students budget at least some of the time. Budgeting is mainly just for big items. The likelihood of budgeting is not related to demographics in any way, but high school students who selfidentify as more knowledgeable are more likely to budget. As well, students who have been shown how to budget are far more likely to do so. The Brondesbury Group Personal finance programs at school make a difference. High school students who felt their school provides most or all of the personal finance information they need are twice as likely to ‘always budget’ compared to other high school students (29% versus 15%). Conversely, the likelihood of not budgeting at all is 42% for those didn’t feel their school provided them with adequate information and drops to 18% for those who felt their school provides most of the information they need. Clothes, entertainment, technology and gifts for others top the list of things that high school students save to buy. Nonetheless, almost 3 out of 10 are also saving for their education. Only a tiny portion (3%) doesn’t save at all. Youth Financial Literacy 2012 – Investor Education Fund 8 As one would expect, saving for education is more common in the upper grades. It is also more common in the Conscientious Consumers segment (38%) than among Stylish Spenders (28%) or Trendy Techies (20%). Females are twice as likely to be saving for education as males (37% versus 18%). Males are about twice as likely to be saving for a technology purchase as females (62% versus 34%). The same is true for buying a car. 2.2 FINANCIAL ATTITUDES When high school students hear the words ‘personal finances’ and ‘managing money’, the first things they think of are bank accounts (35%), saving (22%), and budgeting (18%). And since this question was asked before any other question about personal finances, the survey wording did not influence their choice of words. Banks, savings and budgets are integral to their understanding of personal finance and money management. Still, personal finances are something that most high school students only think about occasionally, if at all. One-third, rarely if ever, think about their personal finances. The Brondesbury Group Youth Financial Literacy 2012 – Investor Education Fund 9 The group that thinks about personal finances ‘all the time’ increases from 5% at age 14 to 29% by age 18. Thinking about personal finances increases steadily over the high school years. The Brondesbury Group SOURCES OF INFORMATION ABOUT PERSONAL FINANCES When high school students need to know about personal finances, they turn to their parents first. Their parents are the source they trust most. The Internet is a popular source of information, but high school students turn to the Internet only about one-third as often as their parents. Banks and friends follow as sources of information. Trust levels for anything other than parents are quite low. Youth Financial Literacy 2012 – Investor Education Fund 10 For the most part, high school students don’t talk about personal finances with their friends. Those who say they do talk about finances are more likely to identify themselves as “advice-givers” than as those seeking advice. Those who felt their school provides most or all of the personal finance information they need are twice as likely to discuss personal finances compared to students that didn’t feel their school provided them with adequate information (40% versus 20%). The Brondesbury Group CONSUMER ATTITUDES The psychographic segments we have used are based on a set of 20 consumer attitudes that high school students were asked about. We have grouped the attitudes by segment to show the dominant views in each segment. So while Exhibit 2.10a shows the dominant attitudes in the Conscientious Consumers segment, the percentage who agree with each of these attitudes will be far higher in the Conscientious Consumers segment than among others. Youth Financial Literacy 2012 – Investor Education Fund 11 The four attitudes that best typify Conscientious Consumers (28% of high school students) are: value-for-money, researching before buying, dealing with socially responsible companies and buying practical things. Exhibit 2.10a Consumer A tudes Conscien ous Consumers Ge ng value for my money is the most important thing 11 27 Trendy Techies (38%) are best characterized as people who follow trends and are readily influenced by others. When looking at the attitudes that define the Trendy Techies, bear in mind that their agreement with each statement will be substantially higher than in the other groups, especially compared to the Conscientious Consumers segment. 62 I like to research things before I buy them 18 It’s important to me that companies are socially responsible 18 36 46 I’m very prac cal in the things I buy 17 37 46 I buy products from companies that are fair to its workers 24 58 21 If it comes down to deciding between two similar products or services I’ll always choose the one that comes from my own country 44 31 I buy products from companies that are environmentally responsible I worry a lot about finances 33 41 38 It’s important that I treat myself on a regular basis 35 36 26 Exhibit 2.10b Consumer A tudes Trendy Techies 33 30 21 34 28 29 Adver sing has a big effect on what I buy 26 36 20% 35 32 33 I tend to buy a lot of gadgets 35 33 32 38 31 31 I tend to buy a lot of things on a whim 28 38 60% 80% 20% The Brondesbury Group % Neutral 32 40% 60% 30 80% 100% 100% % Disagree % Disagree 38 32 38 40% 43 My friends have a strong influence on what I buy 0% 0% 46 I like to follow trends I am always on the cu ng edge I’m very tradi onal in what I buy 33 % Neutral % Agree % Agree Youth Financial Literacy 2012 – Investor Education Fund 12 The Shopper segment (34%) is easiest to understand. They simply love shopping and the latest styles, especially in clothing. Taking a prime example, some 9 out of 10 in the Shopper segment agree that ‘Style is very important to me’ compared to 1 out of 3 in the Conscientious Consumers segment. Exhibit 2.10c Consumer A tudes Stylish Spender Stylish Spenders Style is very important to me 17 25 58 What I wear says a lot about the type of person I am 18 24 58 I love to shop 21 30 49 Neutral I don’t like to s ck out in the crowd 26 0% 20% 32 40% % Disagree 42 60% % Neutral 80% 100% % Agree As we will continue to see throughout the report, consumer attitudes play a role in financial learning, even if not always in predictable ways. The Brondesbury Group Youth Financial Literacy 2012 – Investor Education Fund 13 3. KNOWLEDGE OF PERSONAL FINANCE HIGHLIGHTS • The majority of high school students feel their knowledge of personal finance and managing money could be better. Only one-quarter say they know about money and make the right spending decisions. • Many students are particularly focused on learning about things that will affect them in the short to medium term. The gap between interest in topics and current knowledge levels points to a range of topics that are likely to engage the interest of high school students. • • • Knowledge and interest levels are highest for the cost of postsecondary education and how to pay for it. This is especially true by Grade 12. Despite high levels of interest in saving for/cost of postsecondary education and relatively strong knowledge of the topic, fewer than one-third of high school students are actually saving for their post-secondary education. 3.1 SELF-ASSESSED KNOWLEDGE ABOUT PERSONAL FINANCES Self-assessed knowledge about personal finance and managing money improves markedly between Grade 9 and Grade 10, and then again in Grade 12. The proportion of high school students that say they are knowledgeable about financial matters increases from 42% in Grade 9 to 62% in Grade 12. Conscientious Consumers say they are knowledgeable (65%) far more than Stylish Spenders (56%) or Trendy Techies (39%). Compared to savers, those who say they are spenders are only half as likely to self-identify as knowledgeable (64% versus 33%). 3.1 Knowledge About Managing Money (Self-Assessed) Overall 31 Grade 9 17 45 52 13 42 Grade 10 29 18 53 Grade 11 27 21 52 Grade 12 23 15 Not knowledgeable 62 Average Students cite websites and school courses as the most common ways they learn about financial topics, and the majority – two thirds – also prefer to learn from these sources. Just under half are also quite happy to learn by reading books. Other sources are less popular. Knowledgeable Conscien ous 25 Stylish Spenders 30 Trendy Techies 65 13 36 0% The Brondesbury Group 10 Youth Financial Literacy 2012 – Investor Education Fund 20% 56 25 40% 39 60% 80% 100% 14 Overall, the majority of high school students (55%) feel their knowledge could be better. Only one-quarter say they know about money and make the right spending decisions. Only a small group (5%) identifies their lack of knowledge as a source of stress to them, and students who described themselves as Spenders make up most of this group. The lack of stress suggests that eliminating stress or worries is not an effective motivation for high school students to learn more about money management. When we go into greater depth and ask high school students about their knowledge of specific topics, we find that knowledge is often driven by the need to make decisions in the short-to-medium term, just as it is with adults. Those who say they’re knowledgeable about long-term issues are a specific subset. Self-assessed knowledge levels are highest about saving for postsecondary education and what it will cost. Half are knowledgeable about these issues. Other issues are less compelling and it is our sense that knowledge reflects judgments of personal relevance. Many issues that are considered “basics of personal finance” have very low knowledge levels. The last eight items in the list of topics are all deemed “low knowledge” by at least half of high school students. The Brondesbury Group Youth Financial Literacy 2012 – Investor Education Fund 15 3.2 INTEREST IN FINANCIAL TOPICS There is a relationship between topics that high school students know more about and topics that interest them, but there are differences between the two. Post-secondary education is a focal point for high school student interests. Buying a car and managing life after post-secondary education are also big issues. It is our sense that the interest in topics reflects the immediacy of needing or wanting to deal with them. The gap between interest in topics and current knowledge levels points to a range of topics that are likely to engage the interest of high school students (see Exhibit 3.5). Knowledge and interest levels are highest for the cost of postsecondary education and how to save for it. This is especially true by Grade 12. Topics with high interest levels but relatively low levels of existing knowledge include: buying a car, living costs after college/university, moving out of home and managing debt. Typically, gaps between knowledge and interest indicate learning opportunities. Looking just at high levels of interest and knowledge, we find gaps of 25% or more for: • Living cost after college/university (31%); • Buying a car (33%); • Saving to move out from home (29%); • Investing money safely (25%); and • Building a financial plan (25%). Regardless of gap size, it is safe to assume that short-to-medium term topics are more likely to encourage high school students to learn about managing money than long-term issues. Immediacy plays a key role in motivating both adults and high school students. The Brondesbury Group Youth Financial Literacy 2012 – Investor Education Fund 16 Exhibit 3.5 Self-Assessed Knowledge versus Interests (% Top Box) Short-Medium Term Cost of college/university w/living exp Saving for educa on Saving and managing debt Living cost a er college/university Buying a car Saving to move out from home 54 67 49 63 36 33 32 29 55 64 65 58 32 Managing credit card spending and debt Knowledge 52 Interest Long-Term How to start inves ng The me value of money Inves ng money safely Type of investments How the stock market works Buying a home Saving for re rement Investment risk and return Building a financial plan How to work with a financial advisor 33 30 28 23 22 22 21 20 19 14 0 The Brondesbury Group Youth Financial Literacy 2012 – Investor Education Fund 20 50 44 53 40 37 44 35 39 44 33 40 60 80 17 CONCERNS FOR THE FUTURE 3.3 Supporting the interest in topics, especially post-secondary education, we look at high school students’ biggest concerns for the future. As we can see, college/university education tops the list. Websites and school courses are the most common ways that high school students learn about managing money and building personal finance skills. Both are identified as methods that were used in the past by half of high school students. TV and books are methods used by about one-third of high school students, while other methods are used by less than one-quarter. Finding a job is the next biggest concern, and while that isn’t directly a financial topic, looking back at Exhibit 3.5 we can see that many of the topics of highest interest reflect a need to understand and manage the cost of living after completing education and entering the job market. As previous IEF research has shown, paying for education and the transition to the workforce is the dominant concern of people in their early 20s. High school students appear to know what is coming next. The Brondesbury Group METHODS OF LEARNING Youth Financial Literacy 2012 – Investor Education Fund 18 In general, the importance of media for learning is relatively constant throughout the teen years. The one notable exception is websites, which increase in usage from 46% to 61% from Grade 9 to Grade 12. Those who consider themselves to be the most knowledgeable use websites more, perhaps being part of what helps them to improve their knowledge. We also note that females make more use of print sources than males. This includes discussion boards, blogs and online forum. Students cite websites and school courses as the most common ways they learn about financial topics, and the majority – two thirds – also prefer to learn from these sources. Just under half also learn by reading books. Other sources are less popular. The Brondesbury Group Youth Financial Literacy 2012 – Investor Education Fund 19 4. 4.1 PREPARATION FOR THE FUTURE HIGHLIGHTS • Compared to the 2009 study, high school students in 2012 attach more importance to knowledge of how to manage money and take care of finances. Some 70% of high school students think it is important to know about managing personal finances now compared to 64% in 2009. • The importance of schools for providing the information and skills needed to manage personal finances better has also grown over the past three years. Some 69% of high school students now think it is important that schools teach them about personal finance compared to 57% in 2009. This is a significant shift. • Only one-quarter of students say that their school provided them with most/all of the information they needed, an increase since 2009. Satisfaction with the amount of information schools provide is directly related to students rating themselves as knowledgeable about personal finances. • While students rank schools higher than in 2009 for providing needed personal finance information, only 4 out of 10 high school students feel they are somewhat or very prepared for managing their money after high school. This proportion has remained constant over the past three years. • Students’ satisfaction with school personal finance programs has a direct and significant impact on how well students feel they are prepared for the future. The Brondesbury Group TRENDS IN KNOWLEDGE AND PREPARATION Compared to the 2009 study, high school students in 2012 attach more importance to knowledge of how to manage money and take care of finances. Some 70% of high school students think it is important to know about managing personal finances now compared to 64% in 2009. This does not differ much by either age or grade. Youth Financial Literacy 2012 – Investor Education Fund 20 The importance of schools for providing the information and skills needed to manage personal finances better has also grown over the past three years. Some 69% of high school students now think it is important that schools teach them about personal finance compared to 57% in 2009. This is a significant shift. It is worth noting that this view covers virtually all groups of high school students. There are no demographic differences in the importance of the school’s role in helping to learn about managing money. The Brondesbury Group HOW WELL ARE SCHOOLS DOING? While students rank schools higher than in 2009 for providing needed personal finance information, only one-quarter say that their school provided them with most/all of the information they needed. Satisfaction with the amount of information schools provide is directly related to high school students rating themselves as knowledgeable about personal finances. Youth Financial Literacy 2012 – Investor Education Fund 21 As in 2009, only 5% of students currently believe that their school provided them with all of the information they need. The big shift is the move from 12% to 21% who say that their school provides them with most of the information they need. Despite these gains, we note that almost half of students indicate that their schools provide a bare minimum of information (26%) or no information at all (21%). The deficit in learning that is perceived by these students is independent of age, grade, gender of psychographic segment. What we do note is that those who don’t feel they’re getting adequate personal finance information in school are far more likely to assess themselves as “Not knowledgeable” than those who rank their schools high for providing the personal finance information they need. At the extremes, the difference is as big as 42% versus 5%. Conversely, high school students are less than half as likely to consider themselves knowledgeable about financial matters if they rank their school poorly for providing personal finance information school program, especially compared to those who rank their schools high in this area (38% versus 86%). In short, the perceived extent or quality of school programs has a visible impact on high school students’ knowledge of financial matters. The Brondesbury Group Youth Financial Literacy 2012 – Investor Education Fund 22 4.2 ARE STUDENTS PREPARED FOR THE FUTURE? While students rank schools higher than in 2009 for providing needed personal finance information, only 4 out of 10 high school students feel they are somewhat or very prepared for managing their money after high school. This proportion has remained constant over the past three years. Some 4 out of 10 also consider themselves somewhat unprepared or not very prepared. It is notable that the proportion saying they are not very prepared has increased. Students’ satisfaction with school personal finance programs has a direct and significant impact on how well students feel they are prepared for the future. Of those students that ranked their schools low in this area, only 1% consider themselves very prepared while 32% say they are not very prepared. By comparison, school programs that students felt imparted most/all of what they need to know left only 5% not very prepared and 14% very prepared. Looking at the top two categories of preparedness, the school program satisfaction moves preparedness from 28% to 61%. School programs clearly have an impact. Exhibit 4.6 Student Personal Finance Prepara on versus Amount of Informa on Provided in Schools None/Minimal 32 21 19 27 1 Amount of Informa on from School Okay Most/All 14 5 0% 25 16 27 18 20% 30 47 40% 60% 4 14 80% 100% Not very prepared Somewhat unprepared Neither prepared nor unprepared Somewhat prepared Very prepared The Brondesbury Group Youth Financial Literacy 2012 – Investor Education Fund 23 5. SUMMARY & CONCLUSIONS By the end of secondary school, the vast majority of students have earned money of their own through part-time jobs. Their experience gives them a personal understanding of the value of money, even if some of their money comes from their parents. High school students also typically get experience with a few financial products. Savings and chequing accounts are a base and debit cards are quite common. There are a smattering of other products used less widely. Students who view themselves as financially knowledgeable use more financial products than those students who consider themselves less knowledgeable. Assuming this works in the same way as with adults, getting a product prods people into learning more about what they have through reading and experience. High school students also show the beginnings of fiscal responsibility. Even if only 2 out of 10 budget all the time, many more will budget for big items. They are far more likely to budget if someone shows them how to make a budget. Personal finance programs at school have a big impact. As students move through high school, they come to increasingly realize the importance of knowing about managing money and personal finances. Grade 12 students, as they are gradually confronted with the economic realities of post-secondary education become particularly aware they need to know more about managing money. Just as with adults, the topics that are most likely to engage high school students are those that bear on decisions or situations they will have to deal with in the short-to-medium term. The most The Brondesbury Group compelling topics are the cost of post-secondary education and how to pay for it. Buying a car, living costs after college/university, and managing debt (like student loans) will also engage their attention as they move through Grade 12. The essential principle is to make the learning applicable to decisions that high school students know they will have to make. When high school students have a question about personal finance, they turn to (and trust) their parents first. When they want to learn about managing money and building personal finance skills, however, they commonly turn to websites and school programs. School programs have a significant impact on the self-assessed financial knowledge of high school students. As it stands, only one quarter of high school students feel they know enough and make the right decisions. Most recognize they could do better. Compared to three years ago, personal finances are viewed as more important. The school’s role in providing the information that students need about managing money and personal finances is also viewed as more important. More than two -thirds of high school students feel their schools need to teach them about personal finance, but only one-quarter find their school provides a program that teaches them what they need to know. When schools do provide such a program, it gives students a strong sense of being better prepared to meet the financial challenges of their future. In summary, we find that high school students are getting some experience with money management through their work, savings and daily activities, but they need guidance and a focused program in school to make the most of their experience. Youth Financial Literacy 2012 – Investor Education Fund 24 Learning the basics in earlier years is likely to make it easier for high school students to learn what they need to know, at the time when they are receptive and eager to learn. Even so, the focus of financial education in schools should be instilling the skills and attitudes that lead to good money management, everyday. The Brondesbury Group Youth Financial Literacy 2012 – Investor Education Fund 25 APPENDIX A – YOUTH LITERACY SURVEY FORM Quebec New Brunswick Nova Scotia PEI Newfoundland Yukon, Northwest Territories, or Nunavut I do not live in Canada Introduction DEMOGRAPHICS Thank you for taking our survey, please let’s begin… First off, could you tell us a bit about yourself? 1. How old are you? DROP DOWN LIST 13 and under 14 15 16 17 18 19 and over 2. THANKS & TERMINATE THANKS & TERMINATE 3. Do you live in an urban or rural area? Urban (a large town or city OR the built up areas that surround these) Rural (any settlement, village, town or county with a population of less than 10,000) THANKS & TERMINATE 4. Which Canadian province or territory do you currently live in? DROP DOWN LIST British Columbia Alberta THANKS & TERMINATE Saskatchewan Manitoba Ontario Continue The Brondesbury Group Please tell us what grade you are currently in. Drop down list Grade 9 Grade 10 Grade 11 Grade 12 I’m not in high school Youth Financial Literacy 2012 – Investor Education Fund THANKS & TERMINATE 26 8. 5. What is your gender? Female Male 6. Please indicate of all the ways in which you have earned or received money in the past 3 months. 1 Part time job Multiple select 2 Full time job 3 Allowance 4 Baby Sitting 5 Gifts 6 Other - Specify 1 2 3 4 5 9. Section 1 – Financial Behaviour/Literacy We’re going to start by asking you questions about finance and money in your life. Remember all your responses are kept confidential, so please be honest and open when answering. 7. Please tell us the first thing that comes to mind when you hear “personal finances and managing money?” Please rate your overall level of knowledge when it comes to managing money (i.e., understanding how to budget, make informed financial decisions, etc.). Please use the following scale where “1” means ‘you are not at all knowledgeable’ and “5” means ‘you are extremely knowledgeable’ 1 – Not at all knowledgeable 2 – Somewhat unknowledgeable 3 – Neither knowledgeable nor unknowledgeable 4 – Somewhat knowledgeable 5 – Extremely knowledgeable How would you describe your personal finance skills? 1 2 3 4 I’m knowledgeable about money and make the right decisions when it comes to spending it I could be better about dealing with money I know I’m not very good with my money, but I’m okay with that I know I‘m not very good with money and it can be a source of stress to me Verbatim The Brondesbury Group Youth Financial Literacy 2012 – Investor Education Fund 27 10. What financial products do you currently have? (please check all that apply) 1 2 3 4 5 6 7 8 9 10 11 12 13 12. Savings Account Chequing Account Student Line of Credit/Student loan Car Loan Registered Retirement Savings Plan (RRSP) Credit Card Which statement best describes your repayment of your credit cards? 1 I pay off the entire amount each month 2 I try to always pay them off completely each month, but sometimes I run a little short 3 I pay just the minimum amount each month 4 I’m behind in my payments 5 I have collection agencies calling me 6 Someone else pays the bill If Option 1 or 2 is chosen in question Q10 ask Mutual Funds or Stocks Canada Savings Bonds and/or Ontario Savings Bonds Term Deposits and/or Guaranteed Investment Certificates Tax Free Savings Account Registered Education Savings Plan (RESP) Debit Card None of the above 13. If you can remember, please tell us how old you were when you got your first bank account? Enter your age here: Numeric response All Respondents EXCLUSIVE 14. Thinking about your general behavior and attitude towards money, what statement best describes you? If Option 6 is chosen in Q10 (credit card) 11. 1 2 3 4 How many credit cards do you currently have access to (i.e., pre-paid, co-card with parents, etc.))? (verbatim – numeric response only) 15. The Brondesbury Group I’m a saver I’m a spender I’m a little of both (saver and spender) I’m neither Please explain your answer. Verbatim Youth Financial Literacy 2012 – Investor Education Fund 28 Section 1b – Financial Education 18. Now we’re going to ask you questions about education and finances as it relates to you personally. 16. When it comes to your personal finances, please choose the statement that best describes you: Please rate your school on how well it provides you with the information and skills needed to help you learn more about managing your personal finances. Please use the following scale where “1” means not very well and “5” means very extremely well. 1 1 2 3 17. I rarely think about my personal finances. I think about my personal finances from time to time. I think about my personal finances all the time. 2 3 4 5 Thinking about your life today, how important is it for you to be aware of how to manage money and know how to take care of finances? Please use the following scale where “1” Not at all important and “5” means Extremely important. 19. 1 2 3 4 5 1 - Not at all important 2 - Somewhat unimportant 3- Neither important nor unimportant 4- Somewhat important 5- Extremely important The Brondesbury Group 1 – Not at all well – no information is provided 2 – They do the bare minimum – very little information is provided 3 – They’re ok – provided some information 4 – Somewhat well – provided most of the information I needed 5 – Extremely well – provided all the information I needed And how important is it that your school provides you with information and skills to help you become knowledgeable in personal finances (i.e., provide instruction and resources on money management, budgeting and investing)? 1 2 1 - It’s not very important 2 - Somewhat unimportant Youth Financial Literacy 2012 – Investor Education Fund 29 3 4 5 20. 3 – Neither important nor unimportant 4 - Somewhat important 5 - It’s very important If you have questions or are looking for information on money management and financial planning, where do you turn? 1 2 3 4 5 6 My parents My brothers or sisters A teacher Friends The internet A Bank/Other Financial Institution 7 Somewhere else? Verbatim (please specify) 8 I wouldn’t … I don’t Exclusive think about money Multichoice 21. Please tell us which one is your most trusted source for information about money management and financial planning? 1 2 3 4 My parents My brothers or sisters A teacher Friends The Brondesbury Group 5 6 The internet A Bank/Other Financial Institution 7 Somewhere else? (please specify) Forced choice 22. Have you ever been shown how to create a budget? 1 2 23. Yes No Thinking about budgeting, please indicate which of the following statements best describes you: 1 2 3 24. Pipe in from Option 7 I always budget my money I budget for bigger ticket items like events, vacations, gifts etc. I don’t budget my money Please tell us which statement best describes you when it comes to talking with your friends about money and finances. 1 2 3 Youth Financial Literacy 2012 – Investor Education Fund I give more advice about finances to my friends than they can give me My friends give me more advice on finances than I can give them My friends and I do not talk about money and finances 30 Forced Choice 9 Saving to move out from home 10 Buying a car 11 Investing money safely 12 How to work with a financial advisor 13 Investment risk and return 14 The time value of money (compound interest) 15 Managing credit card spending and debt 16 How much it will cost to go to college/university including living expenses 17 How much it costs to live on your own after you are done with education Randomize TO ALL 25. And thinking about more specific financial topics, please rate your level of knowledge on the following (using the following scale where “1” means ‘you are not at all knowledgeable’ and “5” means ‘you are extremely knowledgeable’). 1 2 3 4 5 6 7 8 Saving for retirement Building a financial plan Saving for education Saving and managing debt How to start investing (writing goals/ putting money aside/ investment knowledge) How the stock market works Type of investments ( stocks, bonds, mutual funds, GICs) Buying a home The Brondesbury Group 1 – Not at all knowledgeable 2 – Somewhat unknowledgeable 3 – Neither knowledgeable nor unknowledgeable 4 – Somewhat knowledgeable 5 – Extremely knowledgeable 26. Thinking about the different topics as they relate to becoming more knowledgeable about managing your money, please indicate how interested you are in learning more about the following (using the Youth Financial Literacy 2012 – Investor Education Fund 31 following scale where "1" means 'not at all interested' and "5" means 'very interested'). 1 2 3 4 5 6 7 8 9 10 11 12 13 14 Saving for retirement Building a financial plan Saving for education Saving and managing debt How to start investing (writing goals/ putting money aside/ investment knowledge) How the stock market works Type of investments ( stocks, bonds, mutual funds, GICs) Buying a home Saving to move out from home Buying a car Investing money safely How to work with a financial advisor Investment risk and return The time value of money (compound interest) The Brondesbury Group 15 Managing credit card spending and debt 16 How much it will cost to go to college/university including living expenses 17 How much it costs to live on your own after you are done with education 19 Other – please specify (asked to those rated 4 or 5) Randomize List 1 – Not at all interested 2 – Somewhat uninterested 3 – Neither interested nor uninterested 4 – Somewhat interested 5 – Very interested 27. Verbatim Thinking about the various sources you could possibly use to learn more about managing money and improving your personal finance skills, please indicate which of the following if any, you have relied on in the past. 1 2 3 4 5 6 7 8 Pamphlets Magazines Email Podcasts Website School course School assembly Newspaper Youth Financial Literacy 2012 – Investor Education Fund Multiple choice 32 9 10 11 12 19 TV Radio Books Discussion boards, blogs, online forum Other - please specify 10 Radio 11 12 Books Discussion boards, blogs, online forum Other - please specify (asked to those rated 4 or 5) Verbatim Randomize List 28. What would be the best way for you to find out about managing money and personal finances? Please use the following 1 to 5 scale, where 1 means you would never use this and 5 means that you would totally use this. 1 2 3 4 5 6 7 8 9 Pamphlets Magazines Email Podcasts Website School course School assembly Newspaper TV Matrix 1= This is the worst way for me, I would never use this to find out more 2 = I wouldn’t really use this to find out more 3= I might and I might not 19 Verbatim Randomize List Section 1c – Short-term Future 29. What are the top 3 things you usually save for? (select top 3) 1 Vacation 2 3 4 5 6 7 8 9 The Brondesbury Group use this to find out more 4 = I would use this to find out more 5= This is the best way for me, I would totally use this to find out more. Clothes Entertainment (ie: concerts, etc.) Contribute to an RRSP Technology purchase (ie: computer, PDA, MP3 or DVD player, etc.) Investments Pay for my education Gifts for others Pay off credit card or other debt Youth Financial Literacy 2012 – Investor Education Fund 33 10 11 12 13 14 30. Buy a house/condo Take a big trip (i.e. backpacking for a year, volunteering overseas) Buy a car Other (please specify) I don’t save What would you say is your biggest concern for your financial future? (verbatim – please be specific) 3 4 5 6 7 8 9 10 31. On a scale of 1 to 5, how prepared are you for managing your own money after high school? 1 2 3 4 5 32. 1 - Not very prepared 2 - Somewhat unprepared 3- Neither prepared nor unprepared 4 - Somewhat prepared 5 - Very prepared How would you describe yourself as a consumer? Please let us know how much you agree or disagree with each of the following statements on a scale of 1 to 5 where “1” means you completely disagree with the statement and “5” means you completely agree with the statement. 1 2 I am always on the cutting edge I don’t like to stick out in the crowd The Brondesbury Group 11 12 13 14 15 16 17 18 19 20 Style is very important to me I worry a lot about finances I like to research things before I buy them I’m very traditional in what I buy I love to shop Getting value for my money is the most important thing It’s important to me that companies are socially responsible What I wear says a lot about the type of person I am My friends have a strong influence on what I buy If it comes down to deciding between two similar products or services I’ll always choose the one that comes from my own country first Advertising has a big effect on what I buy I like to follow trends I buy products from companies that are fair to its workers I tend to buy a lot of gadgets I’m very practical in the things I buy It’s important that I treat myself on a regular basis I tend to buy a lot of things on a whim I buy products from companies that are environmentally responsible Close and thanks Youth Financial Literacy 2012 – Investor Education Fund 34