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Comm-Tract Corp.
Carrier Support Services
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Mission Statement
• Comm-Tract Corp carrier support services are
designed to meet the unique requirements of
telecommunications carriers today.
– Time to Market, Manage Existing Technologies,
Profitably deliver Advanced Services
– Offer a wide range of engineering services designed
to save time and costs in network upgrades, buildouts, modifications, and regular maintenance.
– Single point of contact providing all the equipment
and implementation resources you need for your CO,
hut, cabinet, vault or cell site.
– Full-Service provider of technical ( EF & I ) services
enabling rapid network deployment.
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Client Focus
Comm-Tract (EF&I) services provides Engineering, Furnishing and
Installation to Next Generation Service Providers and Service
Provider manufacturers including BLECs, CLECs, DLECs, ISPs,
ASPs, etc.
Fiber Optic Installation, Maintenance and Service
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Metro and Long haul Operations
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Complete testing/certifications DS1 – OC192
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OTDR, PMD, BER, ORL
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SONET/DWDM proficient
Comm-Tract (EF&I) is experienced in network technologies,
commercial telecommunications, infrastructure cabling and project
management.
Comm-Tract provides services in five broad practice areas:
Technology Staging and Testing, Infrastructure Design, Deployment
Services, Documentation and Training.
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Carrier Support Services
Program Management
Project Management
Engineering & Design
Deployment
Assembly/Staging
Quality Assurance
NOC Support
Support Services
Testing, Integration & Validation
Provisioning
Documentation & Training
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E F & I Services
Engineering/Design of Info structure for carrier class collocations sites:
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Overhead ladder rack systems equipment racks, cabinets
Develop standard materials lists and installation documents
Estimate cost, resource and time requirements for subsequent
phases
Fiber optic raceway, power and grounding systems
Installations of Carrier Class networking Equipment:
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Long haul fiber optic transmission equipment in transmission Hut’s and
collocation sites.
Testing:
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Dark fiber turn up and fiber testing procedures
Optical T-birds, Spectrum Analyzers, O.T.D.R’s, Polarization Mode
Dispersions
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E F & I Timeline and Lifecycle
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Based on the detailed, site-level network design and the client’s
operational requirements and restrictions, develop a network
implementation plan and program manage the deployment of the
network.
Develop a Detailed Network Implementation Plan, Identifying TimeCritical Milestone Events and Task Interdependencies
Achieve Consensus among all Equipment, Software & Service
Providers to Comply with the Implementation Schedule and Milestone
Delivery Dates
Site Survey all Network Locations to Ensure Conformance to Standards
Design Criteria
Modify Configurations and Red Line Documentation for those Sites
which cannot be brought into Conformance with Established Design
Standards
Program Manage Network Deployment and Monitor Fulfillment of
Assigned Tasks by Vendors, Service Providers, Subcontractors, the
Client and Comm-Tract
Inspect, Accept & Hand off Network Locations as Completed
Estimate Cost, Resource and Time Requirements for Subsequent
Phases
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Program Management
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Primary point of contact for client
Develop a detailed implementation plan
Achieve consensus with the implementation plan and
milestones
Communicate implementation plan
Manage program to implementation plan
Identify and manage risk
Manage deployment team
Cost reporting
Metrics reporting
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Project Management
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Deployment planning & management
Site Surveys
Requirements documentation & analysis
Testing & Staging
Installation
Documentation & training
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Project Management
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Perform site surveys to ensure site conformance to
design standards
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Coordinate with space provider for necessary work
approvals and meetings
Monitor day to day site work to meet project schedule
Provide conflict resolution to site specific issues
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Identify, document and determine site specific information
for all power, grounding, data cable, wire terminations,
cage details, provider points of contact and facility access
information.
Material
Labor
Space provider issues
Perform quality assurance inspections on completed
work
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Survey & Detail Engineering
• Perform System Design
• Perform Site Surveys
• Prepare Installation Specification
Package
• Provide Ongoing Installation Support
• Update all Client Drawings
• Submit As-Built Installation Package
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Engineering & Design
Physical Issues
 Space planning
 Equipment floor layout
 Cable management
 Environmental control
 Define all materials required per conformance to
space provider standards
 Develop installation processes and procedures
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Engineering & Design
Logical Issues
 Network architecture
 Equipment configurations
 Equipment card assignments
 IP configurations
 Power planning distribution
 AC and DC power
 Grounding
 Equipment plug-in assignments
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Pre-Assembly/Staging
• Receipt & Inventory of Client Equipment
• Pre-Assembly Engineering Specification
• Pre-Assemble Equipment (Rack & Stack)
• Special Cable Manufacturing
• QC Inspection
• Pre-Configuration Test
• Final Inventory and QC Inspection
• Equipment Warehousing & Distribution to
Site
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Equipment Staging and
Delivery
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Generation breakdown of all required materials to support
deployment
Schedule material deliveries per schedule for whole
deployment
Receive, inventory and stock all materials in centralized
secure warehousing facility
Provide inventory management of client equipment and
configurations
Configure equipment with client provided IP addressing
scheme
Pick and pack all materials specific to each shipment
requirements
Arrange equipment shipments to sites or subcontractors
Provide periodic inventory report
Identify shortages and fill in advance of need
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Deployment Services
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Hardware
 Facilities
 Routing and switching
 Cabinets
 Racks
 Table top
Software
 Installation
 Configuration
Circuits
 Provisioning
 Termination
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People
 Program managers
 Engineers
 Project managers
 Support specialists
 Warehousing
 Documentation
 Contracts
 Finance
 Subcontractors
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Services: Field Installation & Test
• Support Structure
• Experienced in:
– Area Managers
– CO Installations
– Field Supervisors
– Equipment Removals
– Lead Tech’s
– Inventory Verification
– Indexing Scheme per
BellCore Standards
• Support Installation
Training Center
• Total System Testing
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Services: Quality Assurance
• Inspection of In-house Pre-Assembly Work
• Inspection of Field Installation Work
• On-Site Audits and report generation
• Verification of Corrective Action
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NOC Tier 2, 3 Support
Front line for customer support, for a wide
range of issues and technologies:
Network Monitoring
Troubleshooting
Maintenance
Escalation
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Support Services
 Complete maintenance and operation of the customer's
system.
 Long Term Maintenance, where Comm-Tract technicians
are permanently assigned to the system to perform routine
maintenance and emergency repair/restoral.
 Periodic Maintenance Services, where Comm-Tract
performs pre-scheduled (monthly, quarterly, annual, etc.)
maintenance and system performance evaluation.
 One Time System Performance Evaluation and
Maintenance. System test results are presented to the
customer with recommendations as to system optimization
and preventative measures necessary to insure peak
performance.
 Help Desk – Dispatch – Field Operations
24 x7, 365 days
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Testing, Integration,
Validation
Technologies
Optical
SoftSwitch
Operations
Advanced Services
VOIP
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Provisioning – T1, T3, IMA
Turn Up
Testing
Acceptance
4/5 Provisioning
Services
Frame
Voice
Internet
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Training
 Develop standard procedures for network operation, maintenance
and support
 Develop & deliver client training in new network technologies and
products
 Develop & deliver client training in standard procedures for
network operation, maintenance and support
 Assist the client development of an internal training program &
organization
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Documentation
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Compile information from site surveys
Assemble and document installation processes and
procedures for site work
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Floor Plans
Computer Aided Design (CAD) drawings
Installation notes
Equipment Lists
Method of procedure (MOP)
Quality checklists
Document inventory of installed equipment, software,
circuits and facilities
Develop as-built CAD drawings and documents for each
site
Revision control
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Benefits
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Leverage Comm-Tract’s Resources
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Reduce Incremental Operational Expense (OPEX)
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Increase Cash Flow & Profitability
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Manage Existing Technology and Networks
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Faster time to market
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Plan, deploy, turn up capacity
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Summary
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Comm-Tract has developed a methodology to
ensure the delivery of consistently successful
client engagements. This methodology
provides an integrated set of practices,
procedures and standards for the
development of optimal client solutions.
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Our end-to-end capabilities include design,
engineering, deployment, and maintenance.
We provide both internal network services in
the customer premise and external network
services in the field.
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