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Kandavel Shankar Lingam Block no 331, Jurong East Ave 1, #03-1724, Singapore 600331 Hand Phone: +65 87377785 Email: [email protected] Skype ID: Kandavel.shankar Primary Skills Active Directory migration from Windows 2003 to Windows 2012 Hands-on knowledge and experience on Exchange 2010/2007/2003 and Windows 2000, 2003,2008,2012 server – Domain Controller and Windows Server Administration. Managing Backup, VMware (virtualization), NAS, DHCP, DNS, WINS, Server Hardening, Datacenter Migration and Managing Group Policy. Managing team and following ITIL process in all category of task related to IT. Professional Experience / Skills: Total 12 Years of Experience. Currently working for ITCAN PTE LIMITED and deputed at UOB Bank as a Senior Infrastructure support Specialist and handling Active Directory Migration from Windows 2003 to Windows 2012 2.5 years worked for NATURON HEALTHCARE LTD as a Senior System Administrator and handling Exchange Server 2010, Windows 2012 Domain Controllers, and VMware (virtualization) .And Managing Break down & Server Crash issue for HP, IBM, DELL Intel Platform and all generations Servers operating system from windows 2000 onwards. Managing SLA’s, IT Asset management, Patch management, Resolve issues in compliance to ITIL. 2.2 years worked for BRINKS ARYA INDIA (P) LTD as Deputy Manager–IT Infrastructure handling complete IT infrastructure of 60 Branches in Brinks, Handling Exchange 2007 Server, and Windows Hyper-V (virtualization), Handling Server Operating system like Win2008, Win2008 R2, and Win2003. 3 years worked for Allied Digital Services Ltd and deputed at Tata Power Company Ltd as Exchange Administrator providing support on Exchange 2007 Server, Win2003-DC, Win2008 and Servers 2.2 years worked for BELTRONIC CONSULTANT and was deputed at ICICI BANK Ltd (DATA CENTER) as System Administrator providing support to Win2000/ Win2003 – Domain Controllers & Exchange 2000 Server. 1.3 years experience as a Systems Engineer for Magno Systems and Specialized in HP and other desktop machine. Educational Qualification Bachelor of Computer Applications (MADURAI KAMARAJ UNIVERSITY) Professional Qualification Successfully Completed Microsoft Certified Professional (Win2003 Track) Planning and Maintaining a Microsoft® Windows Server 2003 Network Infrastructure (70-293). Installing, Configuring, and Administering Microsoft® Windows® XP Professional (70-270). Implementing and Managing Microsoft® Exchange Server 2003 (70-284). Planning, Implementing, and Maintaining a Microsoft Windows Server 2003 Active Directory Infrastructure (70-294). JETKING Certified Hardware & Network Professional (JCHNP). Operating Systems Windows 2000 Server, Windows 2003 Server, Windows Server 2008, Windows Server 2012 Windows 98, Windows 2000 Professional, Windows XP, Windows Vista and Window 7. Technical Experience Summary Sound Knowledge on Windows Server 2012. Sound knowledge on Exchange 2010 and 2007 and able to troubleshoot almost all sort of issue. Expertise in Creating, configuring and administration of Users, Groups, Network Printers Experience of implementation of System Policies, Security Policies in Windows 2003. Successfully Demoted Primary DC and Configured New Primary DC in Tata Power Company. Installing, configuring, Troubleshooting and management of VMware ESXi 5 and vCenter Server 5 Planning Installation and First Level support on Microsoft ISA 2004 & 2006. Experience of Server Hardening, Applying Hot Fixes. Worked extensively on Desktop/Server Environment. Migrated Exchange 2000 to Exchange 2007 Implemented HUB, CAS, Mailbox Role Able to analyze problems and resolve them proactively. Non Technical Attributes Self-motivated and able to work independently. Able to work under varied circumstances. Capable of working in a team or as an individual Capable of adapting new skills and willingness to learn. Ability to take own initiative. Resolve issues in compliance to ITIL Able to meet deadlines and think ahead so the necessary steps are taken Employment History Client: United Overseas Bank Limited Employer: ITCAN PTE LIMITED (Aug 2015 – Till Date) Role: Senior Infrastructure support Specialist Responsibility Support of a global Active directory infrastructure, Installation, Configuration, Administration, Maintenance and Troubleshoot Handling Active Directory Migration with more than 20,000 object from Windows 2003 to Windows 2012 in global Active directory Standalone DNS Server Migration from Windows 2003 to Windows 2012 WINS Server Migration from Windows 2003 to Windows 2012 Altered Default Domain policy and Default Domain Controller Policy in Windows 2012 as per Microsoft suggestion Post Design Active Directory, DNS and Security policy for UOB Bank Created new Domain for UOB bank and migrated Users Supporting users and Application team for Active Directory related issue Created Active Directory test environment and tested application in test environment before doing in the production Employer: NATURON HEALTHCARE LTD (AGRON INDIA LTD) (Dec 2012 – May 2015) Role: Senior System Administrator Responsibility All level support for Exchange Server and Active Directory issue. Administration and L3 support on Exchange 2010 and Windows Server 2012, 2008, 2003 Solving all major Issues related to system that halts the flow of messaging and Business process. Installing, configuring, Troubleshooting and management of ESXi 5 and vCenter Server 5 Expertise on Creating virtual machines, installing operating systems inside VM's and installing tools and Configure these VM's based on customer requirements Experience in implementing and configuring vMotion and Storage vMotion. P2V (Physical to Virtual) and V2V (Virtual to Virtual) conversion using VMware Convertor Creating Clusters for High Availability (HA) & Distributed Resource Scheduling (DRS) in Virtual Centre. Extensive experience in setting up of VM priorities, creating VM clones and Snapshots Work on high availability production servers for Hardware & Windows Server issues. Provide Remote support to Branches. Migrated from previous versions of Active Directory to Windows 2008 to 2012 Auditing access provided to users, Account creation logs and Event Logs. Involved in Datacenter Migration. Data Backup and restoration on request Periodic verifying backup integrity. Manage file share access and define quota. Managing SLA’s and Handling Escalations. Resolve issues in compliance to ITIL and HP Openview Service Desk Management Rendered support to Agron IT infrastructure for Cooperate infrastructure including remote branches. Ensured compliance to HP Open View Involved in setting up of new Agron branches. Employer: BRINKS ARYA INDIA (P) LTD (Oct 2010 – Nov 2012) Role: Deputy Manager–IT Infrastructure Responsibility Managed 60 branches with the Team size of 10. Adept at Managing vendors Standardization of IT policies Motivated the team to achieve high standards and SLA targets. Managed account creation, account deletion as per the SOX policy. Support Users for their query. Administration for Exchange 2010 Windows 2008 Active Directory issue. Management of the security patches installations, monitoring and OS management Solving all major Issues related to system that halts the flow of messaging and Business process. Auditing access provided to users, Account creation logs, Event Logs. Work on high availability production servers for Hardware & Windows Server issues. Migrated Windows 2003 DC to Windows 2008 DC Employer: Allied Digital Service Ltd (Aug 2007 – Sep 2010) Client: TATA Power Company Ltd Role: Exchange Administrator Responsibility Support for All Exchange level and Active Directory issue. Solving all major Issues related to system that halts the flow of messaging and Business process. Management of the security patches installations, monitoring and OS management Administration of Mail servers/services, Creation/Deletion/movement of mail boxes, Monitoring mail Queues Backup and restoration on request of mail server/mailboxes. Creating/modifying/deleting groups and user accounts Data Backup and restoration on request Support Microsoft Office Communicator Periodic verifying backup integrity Provide basic Networking troubleshooting connectivity support Administer and support Microsoft Exchange 2007 CCR environment servers. Migration of Exchange server from 2000 to Exchange 2007 with more than 2500 users with Mailboxes Giving remote support to users located in Noida, Gujarat & Kolkata Troubleshooting various scenarios like, Set-up & Installation failure, System Crash, Backup & Restore failure, Virus issues in Windows 2003 environment. Set-up and maintain database backups, implement maintenance plans and data recovery procedures. Testing Disasters Recovery for Exchange 2007 and Cluster CCR Environment. Implementing Group Policy Managing ISA Proxy Server 2004 /2006 Coordinate with networking support team to ensure the network access to all clients in corporate office and branches Experience in Windows Server 2008 and windows Server 2008 Hyper-V Taking Backup of file server and Exchange through HP Data protector Backup Managing Antivirus Server (Symantec End Point 11.0.10) Employer: BELTRONIC CONSULTANT (P) Ltd (June 2005 to August 2007) Client: ICICI BANK LTD. Role: System Administrator Responsibility Level 1 support for All Exchange level and Active Directory issue Responsible for handling Server. Administration of Windows 2000 / 2003 Server. Administering Exchange 2000 Server. Installation, configuration, Troubleshooting, Managing User accounts. Creating/modifying/deleting groups and user accounts. Taking backup of database & system of file & exchange server Manage user logins / passwords for the servers. Performance monitoring of the server (Speed of the server, Disk space, RAM Size) Monitor the data center Administration of Mail server/services, Creation/Deletion/movement of mail boxes, Monitoring mail Employer: Magno Systems. (March 2004 – June 2005) Role: Desktop Engineer Responsibility Supporting a Network of 250 Client Computers. Installing Microsoft Outlook as exchange client on windows 98, Windows XP. Managing Antivirus Client (Symantec 9.0) and installing at Client machine. Manage user logins. Assembling and Troubleshooting PC Install NIC and configure LAN and Internet services for end users. Installing / Upgrading Software Packages, Drivers etc. Responsible for troubleshooting of computer workstations, servers, printers and peripherals. Install modems and configure Internet and online services access for end users Install Hubs, Switches and Configure Network of Windows 98 /XP/2000 Installing OS and all Applications, Software required for the users Attending to the user calls based on their applications. About Myself Father’s Name Name Date of Birth Marital Status Nationality Language Proficiency [Kandavel Shankar Lingam] : : : : : : Shankar Lingam Kandavel Shankar Lingam 25/01/1981 Married Indian English, Tamil and Hindi