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Kandavel Shankar Lingam
Block no 331, Jurong East Ave 1,
#03-1724, Singapore 600331
Hand Phone: +65 87377785
Email: [email protected]
Skype ID: Kandavel.shankar
Primary Skills
 Active Directory migration from Windows 2003 to Windows 2012
 Hands-on knowledge and experience on Exchange 2010/2007/2003 and Windows 2000,
2003,2008,2012 server – Domain Controller and Windows Server Administration.
 Managing Backup, VMware (virtualization), NAS, DHCP, DNS, WINS, Server Hardening, Datacenter
Migration and Managing Group Policy.
 Managing team and following ITIL process in all category of task related to IT.
Professional Experience / Skills:
Total 12 Years of Experience.
Currently working for ITCAN PTE LIMITED and deputed at UOB Bank as a Senior Infrastructure support
Specialist and handling Active Directory Migration from Windows 2003 to Windows 2012
2.5 years worked for NATURON HEALTHCARE LTD as a Senior System Administrator and handling Exchange
Server 2010, Windows 2012 Domain Controllers, and VMware (virtualization) .And Managing Break down &
Server Crash issue for HP, IBM, DELL Intel Platform and all generations Servers operating system from
windows 2000 onwards. Managing SLA’s, IT Asset management, Patch management, Resolve issues in
compliance to ITIL.
2.2 years worked for BRINKS ARYA INDIA (P) LTD as Deputy Manager–IT Infrastructure handling complete
IT infrastructure of 60 Branches in Brinks, Handling Exchange 2007 Server, and Windows Hyper-V
(virtualization), Handling Server Operating system like Win2008, Win2008 R2, and Win2003.
3 years worked for Allied Digital Services Ltd and deputed at Tata Power Company Ltd as Exchange
Administrator providing support on Exchange 2007 Server, Win2003-DC, Win2008 and Servers
2.2 years worked for BELTRONIC CONSULTANT and was deputed at ICICI BANK Ltd (DATA CENTER) as
System Administrator providing support to Win2000/ Win2003 – Domain Controllers & Exchange 2000
Server.
1.3 years experience as a Systems Engineer for Magno Systems and Specialized in HP and other desktop
machine.
Educational Qualification
 Bachelor of Computer Applications (MADURAI KAMARAJ UNIVERSITY)
Professional Qualification
Successfully Completed Microsoft Certified Professional (Win2003 Track)
 Planning and Maintaining a Microsoft® Windows Server 2003 Network Infrastructure (70-293).
 Installing, Configuring, and Administering Microsoft® Windows® XP Professional (70-270).
 Implementing and Managing Microsoft® Exchange Server 2003 (70-284).
 Planning, Implementing, and Maintaining a Microsoft Windows Server 2003 Active Directory
Infrastructure (70-294).
 JETKING Certified Hardware & Network Professional (JCHNP).
Operating Systems
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Windows 2000 Server, Windows 2003 Server, Windows Server 2008, Windows Server 2012
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Windows 98, Windows 2000 Professional, Windows XP, Windows Vista and Window 7.
Technical Experience Summary
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Sound Knowledge on Windows Server 2012.
Sound knowledge on Exchange 2010 and 2007 and able to troubleshoot almost all sort of issue.
Expertise in Creating, configuring and administration of Users, Groups, Network Printers
Experience of implementation of System Policies, Security Policies in Windows 2003.
Successfully Demoted Primary DC and Configured New Primary DC in Tata Power Company.
Installing, configuring, Troubleshooting and management of VMware ESXi 5 and vCenter Server 5
Planning Installation and First Level support on Microsoft ISA 2004 & 2006.
Experience of Server Hardening, Applying Hot Fixes.
Worked extensively on Desktop/Server Environment.
Migrated Exchange 2000 to Exchange 2007
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Implemented HUB, CAS, Mailbox Role
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Able to analyze problems and resolve them proactively.
Non Technical Attributes
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Self-motivated and able to work independently.
Able to work under varied circumstances.
Capable of working in a team or as an individual
Capable of adapting new skills and willingness to learn.
Ability to take own initiative.
Resolve issues in compliance to ITIL
Able to meet deadlines and think ahead so the necessary steps are taken
Employment History
Client: United Overseas Bank Limited
Employer: ITCAN PTE LIMITED (Aug 2015 – Till Date)
Role: Senior Infrastructure support Specialist
Responsibility
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Support of a global Active directory infrastructure, Installation, Configuration, Administration,
Maintenance and Troubleshoot
Handling Active Directory Migration with more than 20,000 object from Windows 2003 to Windows
2012 in global Active directory
Standalone DNS Server Migration from Windows 2003 to Windows 2012
WINS Server Migration from Windows 2003 to Windows 2012
Altered Default Domain policy and Default Domain Controller Policy in Windows 2012 as per
Microsoft suggestion
Post Design Active Directory, DNS and Security policy for UOB Bank
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Created new Domain for UOB bank and migrated Users
Supporting users and Application team for Active Directory related issue
Created Active Directory test environment and tested application in test environment before doing
in the production
Employer: NATURON HEALTHCARE LTD (AGRON INDIA LTD) (Dec 2012 – May 2015)
Role: Senior System Administrator
Responsibility
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All level support for Exchange Server and Active Directory issue.
Administration and L3 support on Exchange 2010 and Windows Server 2012, 2008, 2003
Solving all major Issues related to system that halts the flow of messaging and Business process.
Installing, configuring, Troubleshooting and management of ESXi 5 and vCenter Server 5
Expertise on Creating virtual machines, installing operating systems inside VM's and installing tools
and Configure these VM's based on customer requirements
Experience in implementing and configuring vMotion and Storage vMotion.
P2V (Physical to Virtual) and V2V (Virtual to Virtual) conversion using VMware Convertor
Creating Clusters for High Availability (HA) & Distributed Resource Scheduling (DRS) in Virtual Centre.
Extensive experience in setting up of VM priorities, creating VM clones and Snapshots
Work on high availability production servers for Hardware & Windows Server issues.
Provide Remote support to Branches.
Migrated from previous versions of Active Directory to Windows 2008 to 2012
Auditing access provided to users, Account creation logs and Event Logs.
Involved in Datacenter Migration.
Data Backup and restoration on request
Periodic verifying backup integrity.
Manage file share access and define quota.
Managing SLA’s and Handling Escalations.
Resolve issues in compliance to ITIL and HP Openview Service Desk Management
Rendered support to Agron IT infrastructure for Cooperate infrastructure including remote
branches. Ensured compliance to HP Open View
Involved in setting up of new Agron branches.
Employer: BRINKS ARYA INDIA (P) LTD (Oct 2010 – Nov 2012)
Role: Deputy Manager–IT Infrastructure
Responsibility
 Managed 60 branches with the Team size of 10.
 Adept at Managing vendors
 Standardization of IT policies
 Motivated the team to achieve high standards and SLA targets.
 Managed account creation, account deletion as per the SOX policy.
 Support Users for their query.
 Administration for Exchange 2010 Windows 2008 Active Directory issue.
 Management of the security patches installations, monitoring and OS management
 Solving all major Issues related to system that halts the flow of messaging and Business process.
 Auditing access provided to users, Account creation logs, Event Logs.
 Work on high availability production servers for Hardware & Windows Server issues.
 Migrated Windows 2003 DC to Windows 2008 DC
Employer: Allied Digital Service Ltd (Aug 2007 – Sep 2010)
Client: TATA Power Company Ltd
Role: Exchange Administrator
Responsibility
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Support for All Exchange level and Active Directory issue.
Solving all major Issues related to system that halts the flow of messaging and Business process.
Management of the security patches installations, monitoring and OS management
Administration of Mail servers/services, Creation/Deletion/movement of mail boxes, Monitoring
mail Queues Backup and restoration on request of mail server/mailboxes.
Creating/modifying/deleting groups and user accounts
Data Backup and restoration on request
Support Microsoft Office Communicator
Periodic verifying backup integrity
Provide basic Networking troubleshooting connectivity support
Administer and support Microsoft Exchange 2007 CCR environment servers.
Migration of Exchange server from 2000 to Exchange 2007 with more than 2500 users with
Mailboxes
Giving remote support to users located in Noida, Gujarat & Kolkata
Troubleshooting various scenarios like, Set-up & Installation failure, System Crash, Backup &
Restore failure, Virus issues in Windows 2003 environment.
Set-up and maintain database backups, implement maintenance plans and data recovery
procedures.
Testing Disasters Recovery for Exchange 2007 and Cluster CCR Environment.
Implementing Group Policy
Managing ISA Proxy Server 2004 /2006
Coordinate with networking support team to ensure the network access to all clients in corporate
office and branches
Experience in Windows Server 2008 and windows Server 2008 Hyper-V
Taking Backup of file server and Exchange through HP Data protector Backup
Managing Antivirus Server (Symantec End Point 11.0.10)
Employer: BELTRONIC CONSULTANT (P) Ltd (June 2005 to August 2007)
Client: ICICI BANK LTD.
Role: System Administrator
Responsibility
 Level 1 support for All Exchange level and Active Directory issue
 Responsible for handling Server.
 Administration of Windows 2000 / 2003 Server.
 Administering Exchange 2000 Server.
 Installation, configuration, Troubleshooting, Managing User accounts.
 Creating/modifying/deleting groups and user accounts.
 Taking backup of database & system of file & exchange server
 Manage user logins / passwords for the servers.
 Performance monitoring of the server (Speed of the server, Disk space, RAM Size)
 Monitor the data center
 Administration of Mail server/services, Creation/Deletion/movement of mail boxes, Monitoring mail
Employer: Magno Systems. (March 2004 – June 2005)
Role: Desktop Engineer
Responsibility
 Supporting a Network of 250 Client Computers.
 Installing Microsoft Outlook as exchange client on windows 98, Windows XP.
 Managing Antivirus Client (Symantec 9.0) and installing at Client machine.
 Manage user logins.
 Assembling and Troubleshooting PC
 Install NIC and configure LAN and Internet services for end users.
 Installing / Upgrading Software Packages, Drivers etc.
 Responsible for troubleshooting of computer workstations, servers, printers and peripherals.
 Install modems and configure Internet and online services access for end users
 Install Hubs, Switches and Configure Network of Windows 98 /XP/2000
 Installing OS and all Applications, Software required for the users
 Attending to the user calls based on their applications.
About Myself
Father’s Name
Name
Date of Birth
Marital Status
Nationality
Language Proficiency
[Kandavel Shankar Lingam]
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Shankar Lingam
Kandavel Shankar Lingam
25/01/1981
Married
Indian
English, Tamil and Hindi