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Service
Colorectal Cancer Services
Commissioner Lead
Name
Provider Lead
Name Integrated Cancer System
Period
2012/2013
Date of Review
Annually
1. Purpose of Service
1.1 Aims and objectives of service
The overall aim of the service is “to improve cancer outcomes through seamlessly delivered
pathways, providing high quality care to patients with colorectal cancer throughout their
journey”.
The service will have the following objectives:
 Enhance the management of patients within the system, and actively manage the
demand for secondary care and follow-up services ensuring patients have speedy
access to appropriate treatment.
 Reduce variation in access to and experience of care through consistent application
of best practice.
 Improve the patient experience.
 Provide clinical assessment and treatment within an Integrated Cancer System.
 Monitor and review agreed models of care and pathways for colorectal cancer
patients across the Integrated Cancer Systems.
1.2 Whole pathway commissioning
Improving cancer outcomes through seamlessly delivered pathways that run from prevention
through to end of life care remains an important vision for commissioning cancer. It is
important, therefore, that cancer site-specific pathways are collaboratively commissioned and
delivered by providers working in partnership in an integrated system. This requirement is
covered in Schedule 20 of the NHS Contract.
The nature of the disease and its treatment means that there will be a plurality of providers.
This approach ensures that all parties, commissioners, service users and providers recognise
the whole patient pathway, the duty for partnership working and the need for seamless care
across organisational boundaries.
The ICS pathway groups will be responsible for managing the whole pathway, agreeing the
approach to delivering clinical best practice pathways, and providing clinical leadership to
coordinate delivery across the Integrated Cancer Systems.
2. Scope
The service specification covers both early and locally advanced disease and advanced
disease and covers the patient pathway from point of referral to follow – up / end of life care.
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Providers will have in place co-morbidity assessment pathways to all relevant specialities that
demonstrate minimised pathway delay. Co-morbidity pathways are not covered in the service
description.
3. Service description – early colon cancer
3.1 Service model - general
The required service model is outlined in the clinically effective pathway on map of medicine.
In addition to this specification, there are a number of other criteria set out in NICE guidance
that must be met by any provider offering services for colorectal cancer patients.
Different elements of the cancer treatment might be delivered on different provider sites.
Ref. Appendix 1 Commissioning best practice pathway for early colon cancer
Ref. 1-3 Presentation
People with bowel cancer may present either through screening or symptomatic routes. The
existing screening programme involves offering Faecal Occult Blood Testing to people
between 60 and 75 on a three-yearly basis. If the test is positive, the patient is seen and
offered a colonoscopy. In addition a new one-off screening test is being rolled out between
2012 and 2015 to offer everyone a flexible sigmoidoscopy at age 55.
The common symptoms of bowel cancer are rectal bleeding and change in bowel habit,
which overlap with common benign conditions such as piles (which cause rectal bleeding)
and irritable bowel syndrome and diverticular disease (which cause change in bowel habit).
In order to diagnose bowel cancer earlier, the threshold for investigating these two
symptoms in patients over age 40 should be lowered and GPs should have direct access to
appropriate diagnostic tests for such patients that do not meet Two Week Wait criteria.
Colonoscopy is the gold standard but as a screening tool is expensive, invasive and
uncomfortable for the patient, and carries risk, especially in people with significant cardiac or
respiratory morbidity. Recent literature shows that flexible sigmoidoscopy is an acceptable
alternative as a first diagnostic test for people over 40 who present with rectal bleeding
and/or change in bowel habit and who do not have any palpable abdominal mass or
anaemia.
ICSs should work with primary care to ensure that GPs have direct access to colonoscopy
and flexible sigmoidoscopy for appropriate patients, with an in-built risk assessment before
colonoscopy.
Emergency presentation is the norm in many areas for up to 25% of patients with colorectal
cancer. Yet outcomes from emergency presentation are considerably worse than for elective
presentation. ICSs should monitor the rate of emergency presentation and work with GPs
and other stakeholders to bring this down by improving planned early referral of symptomatic
patients.
Ref. 2-3 Referral
Referral processes for patients with red flag symptoms should follow the current NICE
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guidelines for colorectal cancer symptoms, ensuring that all patients are seen within 14 days
of the referral. Ideally all patients referred for investigation to exclude colorectal cancer
should have their first diagnostic test within 14 days and reported back to their GP within five
working days of the test.
Diagnosis to first treatment time should occur within 1 month (31 days). Treatment must
commence within the 62 day deadline specified in the cancer waiting time targets for
patients referred as Two Week Waits. This is calculated from the date of the decision to refer
for assessment. The referral to treatment time for all fast track referrals should be delivered
within 62 days. Any subsequent treatment should be delivered within 31 days.
Ref. 4-5 Diagnostics
Patients referred to secondary care for investigation of lower gastro-intestinal symptoms
should be triaged so that the majority go straight to test. This requires appropriate patient
information to be given so that they can understand what is involved and agree to the test.
This is particularly important for invasive tests such as colonoscopy.
Diagnostic colonoscopy, flexible sigmoidoscopy or CT colonography may be used for
investigating symptomatic patients. Audit should be used routinely to quality assure
these diagnostic tests. Results should reach the referring clinician within 7 days, and for
tests that show a new cancer, the Colorectal MDT should be informed directly by the
clinician reporting the test.
A biopsy of any potential cancer should also be undertaken on the same visit (if
colonoscopy or flexible sigmoidoscopy). A histopathologist should provide an interpreted
biopsy result to the referring clinician within 7 days and also directly notify the Colorectal
MDT of any new cancer diagnosis.
Following diagnosis, all cancers or suspected cancers should be referred directly into
the specialist pathway and all other findings should be referred back to the GP. If the
testing suggests cancer, a clinician should inform the patient at the diagnostics
appointment and arrange staging tests.
Ref. 6 Staging tests
Contrast enhanced CT of the chest, abdomen and pelvis should be undertaken to stage the
disease. No further routine imaging is needed for patients with colon cancer.
Ref.6 MDT
ICSs should ensure that all MDTs are given a central role in coordinating patient care. All
patients should be assigned to a named colorectal nurse specialist. The issues of patient
fitness and co-morbidities should be clearly documented and inform the MDT decision on
advice regarding best treatment for an individual patient.
Surgeons should carry out a minimum of 20 colorectal cancer resections with curative intent
each year. All patients should be offered the option of laparoscopic resection of their
colorectal cancer.
The MDT should record disease staging based on diagnostic and staging tests before
surgery, and correct this if necessary after surgery and pathological analysis of the
specimen.
The MDT should record the percentage of patients offered then subsequently entered into
clinical trials.
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Ref. 8 First outpatient
The first outpatient appointments pre-surgery is to inform the patient of the outcomes of the
investigations and the proposed management. Patients should be invited to bring a relation
or friend to this meeting, and should be offered written information as well as oral. Patients
may require more psychological support at this stage.
A holistic needs assessment should be undertaken whereby the patient should have an
agreed, written care plan, recorded by a named healthcare professional (or professionals),
with a copy sent to the GP and a personal copy given to the patient.
Consideration of any requirement for pre-operative nutritional support or treatment of
anaemia should be considered at this stage.
A pre-operative assessment should be undertaken, including CPEX if necessary and ECG.
All patients requiring stoma, either permanently or those who may require a temporary
stoma, should be seen by a specialist stoma nurse and this should be undertaken at the
earliest opportunity pre-operatively.
Ref. 9a-c Surgery
Non-complex colorectal cancer surgery should be available locally to patients. This includes
laparoscopic resection.
Surgery should be done by surgeons specialising in colorectal surgery, acting within a MDT.
Patients should be offered surgery using laparoscopic techniques, where appropriate. All
colorectal multidisciplinary teams should include at least one fully trained laparoscopic
surgeon.
Providers will participate in the Inpatient Management Programme outlined in the Cancer
Reform Strategy. This includes implementation of enhanced recovery programmes that lead
to improved outcomes and reduced length of stay after colorectal surgery. Enhanced
recovery after surgery programmes should be adopted by all surgical and anaesthetic teams
treating patients with colorectal cancer. A histopathologist should provide a report in the
nationally agreed format within 7 days and examine at least 12 lymph nodes. The patient
should be discussed again at the MDT with this information to provide advice about
further treatment that may be offered.
Specialist surgery service co-dependencies
Specialist colorectal cancer surgery should be collocated with specialist bladder and
prostate surgery and liver surgery, as set out in the cancer co-dependencies framework.
Specialist colorectal cancer surgery must be collocated with the following support
services, as set out in the cancer co-dependencies framework: specialist imaging (for
CT scan), HDU, CNS support, and dietetics.
There are a number of additional desirable service collocation requirements for the
specialist surgical service and the ICS will agree service configuration and location with
commissioners.
Ref. 11 Second outpatient
Patients should attend a post-operative clinic to receive results and discuss treatment
options. The OPA may be surgically led or joint with oncology. The patient should then be
referred to a clinical or medical oncologist for further treatment if needed.
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Ref. 12a-12b Adjuvant chemotherapy
Where appropriate, chemotherapy should be delivered in a community setting and close to
home. Adjuvant chemotherapy or radiotherapy should commence between 4-8 weeks after
surgery, and as soon as the patient is well enough to have this treatment.
Ref. 13-15 Follow-up, survivorship, End of life care
With the emerging national guidance cancer care pathways must include new models of
long term follow up and survivorship care. Patients who have had curative treatment have
different follow-up needs from those who have only been palliated.
The first purpose of follow-up is to ensure recovery from initial treatment. Patients should be
followed up to assess recovery from colorectal surgery including wound healing and bowel
function. This applies to all patients.
The second purpose is to seek early signs of recurrence in those who have had curative
treatment and who are fit for further treatment. Whether a patient should be included in this
follow-up programme or not should be agreed with them after completion of treatment.
For these patients CEA blood testing should have been done once pre-operatively and
should be done at 3 monthly intervals for three years then six monthly until five years after
surgery.
Any new rise in CEA should prompt urgent CT scan of chest, abdomen and pelvis followed
by rapid OPD review and discussion at the MDT. If tests are negative and CEA continues to
rise then a PET CT should be requested. These patients should also have 2 planned CT
scans in the first 2 years after surgery (three years if had neoadjuvant treatment first). If
patients have not had a full colonoscopy before curative surgery, they should have one
within a year afterwards and then five yearly to age 75.
The supportive and palliative care IOG should be implemented in London. All patients
should be offered a range of supportive care including psychosocial support and
individualised patient information.
A discharge holistic assessment should be made to ensure supportive care requirements
are considered.
Recurrence and metastatic findings require fast-track referral to a colorectal MDT core
member and presentation at the colorectal MDT as soon as a diagnosis is known. This is
particularly important for patients with colorectal liver metastases, some of whom can expect
to have curative liver surgery.
Where appropriate, and in line with national guidance, all patients will have access to End of
Life Care Services. All pathways and specifications will be assumed to link to the separate
pathway and specification for End of Life Care.
4. Service description – late colon cancer
Ref. Appendix 2 Commissioning best practice pathway for late colon cancer
All service structure elements described for early disease and relevant to the late colon
cancer pathway should be followed. In addition:
- PET scan may be undertaken to investigate for metastases only if proposing
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-
-
radical surgical treatment and where sequential standard is equivocal.
Patients with potentially operable metastatic disease should be discussed at a
specialist hepatobiliary MDT. The decision on operability should be made by the
hepatobiliary MDT.
Patients with inoperable metastasis should be considered for palliative
chemotherapy and referred to a palliative care team where necessary.
5. Service description – emergency admissions
Ref. Appendix 3 Commissioning best practice pathway for colon cancer presented as an
emergency
All service structure elements described for early and late disease and relevant to the
emergency pathway should be followed. In addition:
- patients should be assessed, resuscitated, investigated and have relief of
obstruction within 48 hours
- patients with suspected perforation in relation to emergency presentation of
bowel cancer should have emergency surgery within 6 hours.
- Emergency surgery should be performed by, or under the direct supervision of, a
designated consultant colorectal surgeon.
- The use of a stent is a decision that should be made by a core member of the
MDT and should be inserted within 48 hours to relieve intestinal obstruction.
- A partial enhanced recovery programme should be implemented as appropriate.
6. Service description – early rectal cancer
Ref. Appendix 4 Commissioning best practice pathway for early rectal cancer
All service structure elements described for colon cancer pathways and relevant to the early
rectal cancer pathway should be followed. In addition:
- Offer magnetic resonance imaging (MRI) of the pelvis to assess the risk of local
recurrence determined by anticipated resection margin, tumour and lymph node
staging, to all patients with rectal cancer.
- Offer endorectal ultrasound to patients with rectal cancer if MRI shows
disease amenable to local excision or if MRI is contraindicated.
- Surgeons performing rectal surgery should be adequately trained in TME (Total
mesorectal excision). Patients diagnosed with early rectal (T1) cancer should be
assessed for suitability for complete local removal of the tumour via Trans-anal
Endoscopic Microsurgery (TEMS) or the Trans-anal rectal (TAR) excision
technique.
- Where APE is deemed to be the appropriate operation, surgery must include that
part of the levator muscles that envelopes the distal mesorectum (Extra-levator
abdomino-perineal excision (eLAPE)) plus the anal sphincter complex.
7. Service description – late rectal cancer
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Ref. Appendix 5 Commissioning best practice pathway for early rectal cancer
All service structure elements described for colon cancer pathways / early rectal cancer
pathway and relevant to the late rectal cancer pathway should be followed. In addition:
- all patients with late rectal cancer should have access to preoperative
downstaging therapy with chemo-radiation followed by a second pre-operative
MRI scan.
- Surgery after such downstaging therapy may be delayed until 8-10 weeks after
completion of that treatment.
- Patients with tumours that involve surrounding structure such as the sacral bone
or prostate should be discussed in a specialist MDT and if operable, after neoadjuvant therapy, should be referred to a specialist centre for exenterative
surgery.
8. Service description – inoperable rectal cancer
Ref. Appendix 6 Commissioning best practice pathway for early rectal cancer
All service structure elements described for colon cancer pathways / rectal cancer pathways
set out in sections 3-7 above, and relevant to the inoperable rectal cancer pathway should
be followed.
9. Quality Requirements
There are a number of criteria that should be met by any provider offering services for
colorectal cancer patients ensuring high quality cost effective care and in accordance with
NICE Guidance.
1.1. There should be an established weekly Multidisciplinary Team (MDT) meeting, where
all patients have their treatment and care agreed, including any significant change to
the treatment plan. MDTs will consider each patient for the potential of entry into
clinical trials.
1.2. Providers will formally adopt the agreed best practice clinical pathway and the
underlying clinical guidelines within their organisations’ clinical governance process.
These pathways will represent the key elements of the service being commissioned
and, together with guidelines and protocols, demonstrate the quality required.
1.3. All patients will have a named key worker to provide support at each stage of the
pathway.
1.4. Each patient must have their holistic needs assessed at key stages of the pathway
including survivorship and/or end of life care with formal care plans developed that
are communicated to all teams/professionals involved in the patient’s care and
shared with the patient (who will be free to share this with their carers/family).
1.5. The service must meet all current national quality standards (including ACPCBI), the
recommendations set out in the cancer model of care, and the relevant NICE
Improving Outcome Guidance. The service must be fully compliant with peer review
measures.
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10. Key Service Outcomes
The key service outcome of this service specification is to “deliver high quality clinical
services for patients with colorectal cancers, following the agreed best practice colorectal
cancer pathway to ensure cancer survival rates in London are equal to or better than the best
rates in Europe”.
Any patient presenting with colorectal cancer will be placed on an agreed clinical pathway, to
receive the most appropriate care for their condition. The implementation of these pathways
will not only provide the best possible outcomes for the patients, but also allow NHS London
to use resources effectively within the health economy.
The key performance and quality indicators are listed below:
Pathway
Presentation
Measure
Percentage patients diagnosed with
cancer who first present as an
emergency
Percentage patients seen within 2
weeks for urgent referral
Number of patients diagnosed at
each stage and proportion of all
cancers.
Percentage patients treated within
31 days (from diagnosis to
treatment)
Percentage patients treated within
62 days from urgent referral
Number of new cases seen by MDT
per annum
Percentage patients entered into
clinical trials
Patient finds it easy to contact their
CNS / keyworker
Survival 30 days after surgery
Percentage re-operation and readmission rates within 30 days
Data source
HES
Reporting
Quarterly
Benchmark
tbc
CWT
Quarterly
tbc
TCR
Quarterly
tbc
CWT
Quarterly
100%
CWT
Quarterly
100%
Trust data
Annual
tbc
NCRN
Annual
tbc
NCPES
Annual
100%
HES & ONS
HES
Quarterly
Annual
tbc
tbc
Percentage of patients receiving
radiotherapy delivered within 45
minutes of home
Percentage of patients receiving
IMRT
Door to needle for neutropenic
sepsis
HES
Annual
tbc
HES
Quarterly
tbc
Trust data
Quarterly
tbc
Chemotherapy
Door to needle for neutropenic
sepsis
Trust data
Quarterly
tbc
Follow up
Percentage patients undergoing
holistic needs assessment
1 year survival by stage
5 year survival by stage
10 year survival by stage
Trust data
Annual
tbc
TCR
TCR
TCR
Annual
Annual
Annual
100%
tbc
tbc
Percentage patients who died
registered on the End of Life care
register.
CMC
Annual
tbc
→
Diagnostics
→
MDT
→
Surgery
Radiotherapy
Chemotherapy
Survivorship
End of Life
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System
Percentage patients who die in their
preferred place of death.
CMC
Annual
tbc
Percentage patients and carers
given clear and understandable
written and verbal information at
relevant stages of the pathway
Patients reporting always being
treated with respect and dignity
Proportion of units within the
system complying with the
requirements of the audit (Lung,
Head and neck, OG and Colorectal)
NCPES
Annual
tbc
NCPES
Annual
100%
LUCADA,
DAHNO,
AUGIS and
NBOCAP
100%
Annual
11. Service structure – Informatics requirements
Recording and collection of high quality data is essential to commissioners and providers. It
allows the quality of care to be assessed and determines the improvements required.
The providers within the Integrated Cancer Systems will provide agreed performance
monitoring data against the metrics below on a quarterly basis. Where any elements of this
deviate from the agreed plan, the service will provide a brief explanation accompanying the
submission of the report.
The provider shall ensure that standards of performance are routinely monitored and that
remedial action is promptly taken where these standards are not attained.
Providers, and their MDTs, will collect and submit data in line with both national and locally
agreed requirements and as per the requirements of Section 29 and Schedule 5 of the NHS
Contract.
In 2012/13 ICSs will be required to ensure the data collection systems and protocols are in
place to provide the following information to commissioners:
 Informing commissioners for new patients:
o the date a patient is diagnosed with colorectal cancer
o the stage at diagnosis
o their NHS number or an agreed pseudonymised alternative.

Informing commissioners for existing patients:
o the date the stage of the cancer is diagnosed as having changed
o the new stage.

Informing commissioners for all patients:
o the date an MDT ceases to have overall responsibility for the care of the
patient
o the reason for this (e.g. death/move away/patient chooses to stop having
treatment etc).

In addition:

Providers within the ICS will complete the Cancer Registration Dataset
(CRDS) for all patients.

Providers within the ICS will submit the CRDS to the Thames Cancer
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Registry, commissioners and local cancer network quarterly seven weeks
after the quarter end.

MDTs will be responsible for the completeness, quality and timeliness of
data.
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Appendix 1 Commissioning best practice pathway for early colon cancer
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Appendix 2 Commissioning best practice pathway for late colon cancer
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Appendix 3 Commissioning best practice pathway for colon cancer presented as an emergency
4. Enhanced recovery
programme (partial)
Admission to ICU
6. Stenting
1. Emergency via A&E
2. Emergency via GP
3. Resusitation and
assessment
5. Partial or total
laparoscopic colectomy
3a. CT scan- chest,
abdomen, pelvis
±
3b. CEA / standard
blood tests
7a. Colostomy
(functioning /
defunctioning) and
ongoing stoma mgmt
8. Colorectal MDT:
NS appointed / liver
specialist input
9. Post-operative
imaging
7b. Second surgery closure temporary
stomas
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join elective pathways
Appendix 4 Commissioning best practice pathway for early rectal cancer
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Appendix 5 Commissioning best practice pathway for late rectal cancer
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Appendix 6 Commissioning best practice pathway for inoperable rectal cancer
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