Download Lead Cancer Care Coordinator

Lead Cancer Care Coordinator
Position Description
Date:
June 2012
Job Title
:
Department
: Surgical & Ambulatory Services
Location
: North Shore
Reporting To
: General Manager – Surgery & Ambulatory Services
Direct Reports
: Faster Cancer Treatment Tracker
Maori Cancer Navigator
Pacific cancer Navigator
Permanent Full Time
External
: Internal
Clinical Directors
Regional Cancer Network
Clinicians
Regional Cancer Service
Tumour Stream Clinical Nurse
Non Government
Specialists
Organizations
Clinical Services treating patients
Government Organizations
with cancer
Cancer care coordinators in
Booking & Scheduling
other DHBs
Administrative staff in Clinical
Services
Radiology
Internal Clinical Networks
Cancer Control Governance Group
Decision Support Group
Planning & Funding
Social Workers
Awhina
: To work with existing clinical teams to establish and embed faster
cancer treatment services in relevant specialties that are patient
centered, well coordinated, efficient and of high clinical quality.
Term
Functional Relationships
with
Purpose
KEY TASKS
Lead a team that ensures
patients receive quality care
by identifying and resolving
problems that delay timely
cancer treatment
Produce patient centered
pathways
Support care coordination
activities of tumour stream
clinical teams
•
•
•
•
•
•
Lead Cancer Coordinator
EXPECTED OUTCOMES
Work with Clinical Nurse Specialists to establish clinically
appropriate and timely pathways for tumour stream groups
Ensure co-ordination of care and support occurs for all patients
with a cancer diagnosis
Work with Maori and Pacific navigators to provide culturally
sensitive and appropriate care
Work with cancer tumour stream teams to ensure one point of
contact for patients to simplify the pathway
Establish patient information content and cancer community
networks to support patients
Ensure care planning approach is consistent through the tumor
streams
Waitemata District Health Board -JOB DESCRIPTION -
Page 1
Lead Cancer Care Coordinator
Position Description
KEY TASKS
Team leadership and role
model WDHB values in all
interactions
Supervise data collection
and reporting of FCT
indicators
Co-ordinate MDMs
streamlining information &
ensuring connectivity for
team members in relation to
cancer patients
Implement across all major
local tumour types
Initiate improved ongoing
care coordination processes
EXPECTED OUTCOMES
• Support and guide key staff in their specialty roles
Ensures compliance with the requirements to measure FCT indicators
High suspicion of cancer referral to FSA 14 days
Confirmed cancer diagnosis to treatment within 31
days of decision to treat
All patients referred urgently with a high suspicion
of cancer receive their first cancer treatment within
62 days
• Embed the practice of FCT indicator reporting and ensure that
high quality monthly reports and accurate baseline information on
FCT indicators are provided to the Ministry of Health
• Work collaboratively across the cancer spectrum (including with
regional partners) in the tumour stream pathways
• Supports the development of automated data collection processes
for the FCT indicators
• Meet faster cancer treatment indicators
• Work with CD and specialties relevant to Waitemata DHB
clinical services to participate in regular MDMs
• MDM Chairs are identified
• Referral processes are timely with a specified minimum
information set for each patient
• Video conferencing facilities are user friendly, available and ready
for use by MDMs
• Administrative requirements for MDMs are in place and
supported
•
• Together with clinical services responsible for the care of patients
with cancer, design improvements to care coordination processes
within each tumor group so to ensure that Waitemata meets any
current and future treatment time targets, and addresses ethnic and
other inequalities in cancer outcomes
• Develop a scorecard and report on service development, progress
made and KPI’s
• Actively liaises with cancer care coordinators in other DHBs
(most notably ADHB) who provide cancer care for Waitemata’s
population.
• Review performance and PD in line with development of new role
and service. Implement outcomes of review and/or changes in
service provision with GM Surgical and Ambulatory Services
VERIFICATION:
Employee:
_________________________________
Department Head:
_________________________________
Date:
_________________________________
Waitemata District Health Board -JOB DESCRIPTION -
Page 2
Lead Cancer Care Coordinator
Position Description
BEHAVIORAL COMPETENCIES
Respect
Adheres to Waitemata District Health Board’s five organisational values of:
Integrity
Compassion
Openness
Customer focus
COMPETENCIES
Communicates and Works Cooperatively
Leadership
Organised and progressive
Is Committed to Learning
Is Transparent
Is Customer Focused
Works in Partnership to
Reduce Inequality in Outcomes
Improving health
Prevent Harm
BEHAVIOUR DEMONSTRATED
• Actively looks for ways to collaborate with and assist others
to improve the experience of the healthcare workforce,
patients & their families and the community & Iwi.
• Actively leads and supports CNS
•
• Proactively follows up development needs and learning
opportunities for oneself and direct reports.
• Communicates openly and engages widely across the
organisation.
• Enacts agreed decisions with integrity.
• Responds to peoples needs appropriately and with effective
results
• Identifies opportunities for innovation and improvement
Works in a way that:
• Demonstrates awareness of partnership obligations under the
Treaty of Waitangi.
• Shows sensitivity to cultural complexity in the workforce
and patient population.
• Ensures service provision that does not vary because of
people’s personal characteristics.
• Work practices show a concern for the promotion of health
and well-being for self and others.
• Follows policies and guidelines designed to prevent harm.
• Acts to ensure the safety of themselves and others.
Waitemata District Health Board -JOB DESCRIPTION -
Page 3
Lead Cancer Care Coordinator
Position Description
PERSON SPECIFICATION
POSITION TITLE: Lead Cancer Care Coordinator
Qualification
Experience
Skills / Knowledge /
Behavior
Minimum
Senior Registered Nurse with
cancer experience
• Experience working with
multidisciplinary groups and
ability to gain cooperation.
• 5 years + in health care
• Ability to navigate WDHB clinical
systems (Concerto, Pims, Éclair)
• Able to articulate progress in report
form
• Able to use a whole systems
approach
•
•
•
•
•
•
•
•
•
Preferred
• Experience in cancer services
• Systems/process improvement
experience
Reputation for delivering on target with reliability
Excellent communicator, highly articulate and excellent listening skills
Self-directed and able to achieve results in a collaborative style
Confidence in leading a process
Demonstrated use of initiative, with confident skill in negotiation and
consultation.
Manages personal stress effectively
Upholds confidentiality with a reputation for integrity and discretion
Ability to effectively share clinical knowledge with others and help transform
practice
Positive manner. Able to influence/advise without conflict. Calm, consistent
and mature personality
Waitemata District Health Board -JOB DESCRIPTION -
Page 4