Download Pediatric Eye Specialists

INTRO: LIVE TEXT
Highland Clinic is the only physician-owned multi-specialty clinic in the Shreveport-Bossier City
area, and our physician-to-patient relationships are the number one priority. Our physicians are
all licensed and certified in their respective medical specialties. Unlike many physicians,
Highland Clinic physicians have multiple hospital affiliations which allow our patients to have the
choice of where they receive their hospital care. Our system also allows shared medical
records and the ability to tap collective healthcare resources and advanced technology. This
makes decisions regarding your healthcare and service convenient and thorough no matter
which of our physicians you are seeing.
HOT LINKS:
 PHYSICIANS (rotation of physician – click through to landing page)
 IN THE NEWS (links)
 THE WORKPLACE – OCCUPATIONAL MEDICINE (click through to landing page)
SUB-NAV BAR:
 RESOURCES
Collection of resources from each physician’s page)
i711.com is a new Internet relay service for the deaf and hard of
hearing communities which allows relay calls to be convenient and hassle-free. i711 is
an internet relay that uses a computer and an Internet connection to give your faster
relay services when compared to traditional TTY relay. It is more than just a relay
service. It's also an online community, with exclusive articles on deaf culture,
employment and technology, community news headlines, open captioned movie
information and more. When you visit i711.com, you'll have a great experience when you
make your Internet relay calls. But, you'll also love i711.com's community connections,
news, and content you just can't find anywhere else. i711.com is "Relay and Beyond.
We encourage you to call 911 using your TTY for emergency calls to avoid possible lifethreatening delay. If you need to contact 911 using i711.com or i711 VRS, they can
route emergency calls to the nearest public safety answering point (PSAP). When using
i711.com or i711 VRS for your emergency calls, be sure to spell or fingerspell your
name, location and any important information clearly so the interpreter can quickly
contact your local emergency response center. To access i711, click on the icon below.
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PHARMACY
In-House Pharmacy provides fast and courteous service with direct pharmacist to
patient medication instruction. Both brand-name and generic drugs are available, as
well as over-the-counter products. Prescriptions will be filled for any licensed
physician. (link out to http://www.highlandclinicpharmacy.com/ )
 THE WORKPLACE – OCCUPATIONAL MEDICINE
Occupational Medicine is the medicine specialty devoted to prevention and management of
on-the-job injury, work related illness and disability, and promotion of health and productivity
of workers.
We offer a wide variety of services including:
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Access Health
DOT Physicals by Certified Medical Examiners
Efficient Management of Work-Related Injuries
Pre-Employment Screenings
Drug and Breath Alcohol Testing
Employee Physical Exams
Evaluation of Employer's Return-to-Work Status
Vaccinations/Flu Shots
Vision and Hearing Testing
Spirometry
Respirator Fit Testing
Impairment and Disability Evaluations
Walk-In Primary Care
The Workplace is located on the first floor of Highland Clinic. Hours of operation are
Monday through Friday 8:00-5:00. Appointment scheduling telephone number is 318-7954744. Our business development representative is Julie Lewis and her office number is
318-795-4725. You may also email The Workplace at [email protected].
Forms:
Map
Auth To Treat
Payment
Agreement
Patient Information
form
OSHA Respirator
Questionnaire
OSHA Questionnaire in
Spanish
Driver Fitness
Determination
Worker's
Compensation
Registration Form
Physical Exam
Physical Exam Form-
form
Spanish
Vaccine Consent
TB Consent
Useful Tools:
Department of
Transportation
Centers for Disease
Control and
Prevention
Council for
Accreditation in
Occupational Hearing
Conversation
National Institutes
for Health
National Institute for
Occupational Safety
and Health
Occupational Safety
and Health
Administration
Occupational Health
and Safety
Pandemic Flu
Toolkit
Substance Abuse and
Mental Health Services
Administration
 HIGHLAND CLINIC MANAGEMENT SERVICES, LLC
Professional Management and Consulting for Physicians
Highland Clinic Management Services, LLC is committed to successfully managing the
healthcare resources of our community and the evolving needs of our medical
practices. Our goal is to provide maximum value in our support to our physician partners in
their delivery of healthcare.
For over 85 years, Highland Clinic has served the Shreveport, Bossier City and Ark-La-Tex
area providing quality healthcare services. Many providers have recognized the benefits of
being associated with Highland Clinic.
Are your days filled with tedious duties of business functions? Is much of your time taken up
with non-revenue producing processes? How do you know if you’re on target? Do you know
what your targets should be? Which areas of your practice need attention? Are you losing
money on your ancillary services?
Why not tap into the resources that will decrease your costs, and improve your time
management and revenue?
HCMS, LLC offers:
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Experience & Training
HIPAA Compliant Processes
Compliance Plan
Sophisticated Claims Follow-Up Techniques
Meaningful Reports
Powerful Practice Management Software
Remote Access
Collection Practices & Procedures
Data Security Provisions
Easy-to-Read Contracts
Real-time Eligibility
Highland Clinic Management Services, LLC is a full service management company which can
personalize services to meet your individual needs.
HCMS, LLC services include:
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Accounting & Accounts Payable
Billing & Collections
Compliance Plan
Consulting
Contracting, Credentialing & Regulatory Compliance
Employee Training
Payroll & Payroll Tax Compliance
Practice Assessment Evaluation
For more information, call 318-798-4495.
USEFUL INFORMATION (info needed)
ABOUT:
CLINIC HISTORY
 TIMELINE
1917: Highland Clinic began as the Highland Clinic Sanitarium in 1917. We opened our doors
at 1006 Highland Avenue in Shreveport, fulfilling the vision of J.A. Hendrick, MD. Most of the
original physicians were experienced in general practice, with an interest or training in some
particular area of medicine. As the number of physicians increased, so did our level of expertise.
1930: The early years of the hospital and its physicians were difficult because of World War I
and the Depression. However, in the late 1930's and 1940's, business improved. Additional
personnel were added and further additions to the hospital were required. The Highland
Hospital had an active internship during these years. However, the good times and growth were
put on hold by World War II as a number of physicians were called to active duty with the
military.
1950: In the 1950’s, there was a loose association of physicians that organized themselves as
a clinic with only ten partners in what had become known as Highland Clinic. From then until
the 1970's, the clinic continued to add physicians in various specialties, as fully-trained
specialists. A number of physicians taught at the Confederate Memorial Medical Center
(predecessor to today's LSU Health Sciences Center in Shreveport) which opened in
1953. Many of the young clinic physicians had trained at the CMMC and came to Highland
Clinic at the request of some of their teachers. By 1954, physicians called to active duty during
the Korean War began to return to the clinic.
1970: For the first time, the physicians were able to "incorporate". They also decided to
physically separate Highland Clinic from the hospital; and the clinic moved into a three-story
building at 1035 Creswell Street. At this time, it was comprised of 24 physicians.
1980: Highland Hospital changed hands from Hospital Affiliates (HAI) in the late 70’s to the
Hospital Corporation of America (HCA) in the early 80’s. The Clinic opened its first satellite
office on Youree Drive. This facility housed two pediatricians, two internists, and one
allergist. This quickly grew to several satellite clinics throughout Shreveport, LA.
Highland Clinic partnered with CIGNA Healthplan, Inc., a Health Maintenance Organization
(HMO) which was the first managed care company in Shreveport. Highland received superior
achievement awards for this program in 1989 and 1990. The clinic eventually discontinued its
partnership with CIGNA, but continued to see CIGNA patients.
In 1988, all satellite operations were closed as the clinic and hospital moved to the current
location at 1455 E. Bert Kouns Industrial Loop, allowing all of the physicians to be accessible
under one roof.
1990: In 1992, the new addition to the east side of the main clinic building included space for
the Highland Clinic Orthopaedics and Sports Medicine Department. The new location brought
new business and in 1994, Columbia bought HCA and both organizations thrived. In 1996, the
third floor was added to the orthopaedic building in order to house Internal Medicine and for
patient convenience this addition included an outpatient laboratory. In the mid 1990's, Columbia
returned the hospital to HCA management. In 1998, Columbia/HCA sold the hospital to
CHRISTUS Schumpert. Once again, the Clinic faced new challenges but continued to grow and
succeed with 48 physicians representing 15 different specialties.
2000: In 2003, Pediatric Ophthalmology opened next door to the main campus building. The
two physicians that support this specialty also travel to satellite offices within the Ark-LaTex. The department added an Optometrist and has moved across the street to 1400 E. Bert
Kouns. The Women's Clinic located on Olive Street in Shreveport joined Highland Clinic in
2004, and later relocated their office to the main Highland Clinic building. Further expansion was
needed in order to accommodate the growing Highland Clinic and hospital services. The new
Highland Clinic for Orthopaedics and Sports Medicine building was completed. The first floor
was designated for hospital admitting and Outpatient Physical Therapy. The second floor was
designated for Highland Clinic Orthopaedic physicians. In 2005, Highland Clinic consisted of 50
providers representing 20 different medical specialties.
2006-to-date: Highland Clinic became the first multi-specialty clinic in the Ark-La-Tex to bring
Concierge Medicine to the area when SureAccessMD opened in 2006. Also in 2006, Highland
Clinic expanded the Hematology and Oncology practice by opening another office in the
Regional Urology Oncology and Radiation Treatment Center located at 301 Bert Kouns in
Shreveport. Later that year, Highland Clinic merged with Ophthalmology Associates operating
at two separate locations but in early 2007, they came together in a brand new state-of-the-art
building located at 471 Ashley Ridge Drive. Other additions/expansions that occurred during this
time have included The Highland Clinic Sleep Disorders Center (2006) and Highland Clinic Vein
Center (2007). The Hematology and Oncology Department began having a clinic in
Natchitoches, Louisiana at the Northwestern Louisiana Cancer Treatment Center in 2008. In
2009, the clinic added more medical services through The Workplace (an Occupational Health
Clinic) and Diabetes and Nutrition Center and Interventional Pain Management. In 2010,
Rheumatology, a specialty in high demand, was added to the clinic services. More recently
even, in March 2014, the Hematology and Oncology Department opened an infusion center in
Minden, Louisiana as a stand-alone clinic.
The clinic continues to introduce more services and features for the convenience of our patients.
We believe healthcare should be brought to the people. As a result of this philosophy, Highland
Clinic has launched new satellite offices in multiple local and regional markets, offering the
same quality healthcare by licensed physicians.
As well, the multi-specialty clinic now has online access through NextMD to provide our patients
a secure portal of communication with their doctors’ offices. Prescription refills, physician
appointment requests and medical questions for the healthcare provider are now at the patients’
fingertips any time of day.
SPECIALTIES: When you need healthcare services, the physicians and nurses of Highland
Clinic, are reputable source of quality, comprehensive healthcare and state-of-the-art
technology. The clinic is the area’s only multi-specialty clinic with physicians who are have
privileges at all area hospital. (click thru to description of service and physician head shots for
further click thru provider pages)
A. ALLERGY
Lori R. Johnson, MD
Willard F. Washburne, MD
Steven C. Whited, MD
Physician Extender
Robert Baye, PA-C (works under Dr. Steven Whited)
Diagnosis and treatment of Asthma, Allergies, including Allergic Rhinitis/Sinusitis,
Eczema (Atopic Dermatitis), Urticaria, Food Allergies, Chronic Fatigue Syndromes,
Recurrent Respiratory Infections and Primary Immune Deficiency Conditions.
New Patient Form:
Helpful Tools:
A-Z Glossary of Allergic Conditions
American Academy of Allergy Asthma & Immunology
Allergy & Asthma Medication Guide
Tips to Remember: Outdoor Allergens:
B. DERMATOLOGY
David Cooksey, MD
Diagnosis and treatment of diseases of the skin including but not limited to Acne, Actinic
Keratosis, Allergic Contact Dermatitis, Herpes Simplex, Malignant Melanoma, Moles,
Psoriasis, Poison Ivy, Rosacea, Skin Cancer and Urticaria.
New Patient Form
Helpful Tools:
Dermatology Disorders A-Z
Melanoma
Skin Cancer
What is Your Risk?
Prevention
C. ENDOCRINOLOGY
Michelle A. Chico, MD
Donna J. Rushing, MD
Endocrinology is the specialty of medicine concerned with the endocrine glands in the
human body, and the diagnosis and treatment of endocrine system disorders.
The endocrine glands of the body include the pituitary, thyroid, parathyroid, pancreas,
ovaries and testes, adrenals, pineal and thymus gland. Disorders of the endocrine
system involve either underproduction or overproduction of the body's hormones.
Examples of common endocrine disorders are diabetes mellitus, thyroid disease,
osteoporosis, and cholesterol problems.
New Patient Referral Form
Helpful Tools:
Endocrine Glands
Endocrine Disorders
Health Guide
D. ENT
William J. Parker, Jr., MD
Clifford H. Rice, Jr., MD
James R. Robinson, MD
Chuka Ifeanyi, MD
Otolaryngology is the branch of medicine that specializes in the diagnosis and treatment
of ear, nose, throat; and head and neck disorders. The full name of the specialty is
Otolaryngology-head and neck surgery. Practitioners are called Otolaryngologists-head
and neck surgeons, or sometimes Otorhinolaryngologists (ORL). A somewhat outdated,
but nevertheless commonly used, term for this specialty is ENT (ear nose and throat).
Otolaryngologists are medical doctors who complete at least five years of surgical
residency training (one year in general surgery, four years in otolaryngology - head and
neck surgery). Following residency training, some otolaryngologists elect to complete
advanced subspecialty fellowships which are usually one or two years in duration. As
with all medical fellowships, acceptance is highly competitive.
New Patient Form: ENT Patient History Form.pdf
Services offered include:
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Endoscopic sinus surgery using the Instatrak surgical navigation system
Deviated septum repair "Septoplasty"
Balloon Sinuplasty
Tubes in Ears
Tonsil and Adenoidectomy
Skin Lesion Biopsy
Surgery for Hearing Loss
Surgery for Repair of the Ear Drum
Dr. William Parker exclusively provides:
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Facial Cosmetic and Reconstructive Surgery (Rhinoplasty, Brow Lift, Eye Lid surgery,
Facelift, Laser Skin Resurfacing & BOTOX)
Audiology Services
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Hearing Test
Hearing Aids
Dizziness Evaluation
Snoring and Sleep Apnea
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Testing and treatment
Same Day Appointments
Other Helpful Tools:
Patient Health Information
Sleep Apnea Information
E. ONCOLOGY / GYNECOLOGIC
Ricky Owers, MD
GYN Oncology History Form (doc)
F. ONCOLOGY / HEMATOLOGY
Manish Dhawan, MD
Donna Ann Walker, MD
Physician Extenders
Lauren P Scheffy, PA-C
Kelly H. Warren, APRN, FNP-C
Shreveport - 318-213-0380
Natchitoches – 318-238-3322
Jonesboro – 318-798-4616
Minden – 318-798-4616
New Patient Form:
Forms/Links:
(See Your Chart Patient Portal)
See Your Chart Front/Inside (pdf)
2013-2014 IV Infusion Referral Form (pdf)
Infusion Services Letter (pdf)
2013 Chemo Instruction Sheet (pdf)
Assistance Postcard (Excel)
Hematologists are doctors who are specialists in blood diseases. Their work is based on
a specialized knowledge that equips them to select the best treatment through an
understanding of blood diseases while educating patients and others.
Oncologists are physicians who study, diagnose, and treat cancerous tumors.
Helpful Tools:
General Cancer Information
Coping with Cancer
Nutrition
Types of Cancer
Types of Treatments
Blood Disorders
G. INTERNAL MEDICINE
Roan L. Flenniken, MD
Emma McCarty, MD – Concierge Medicine
Paul A. Rushing, MD
Physician Extenders
Kenneth W. Betzing, MPAS, PA-C
DeAnna Kamphuis, ACNPC
Internal Medicine is located in suite 300 on the third floor of the Highland Clinic. Internal
Medicine is the branch of medicine that deals with the diagnosis and treatment of
diseases and maintenance of health in adults. This includes but is not limited to the
diagnosis and treatment of conditions like Diabetes, Hypertension, Heart Disease, Lung
Diseases, Cancer and other conditions that affect adults.
This specialty provides general Internal Medicine services and Primary Care for our
patients.
New Patient Form:
New Pt Form – Internal Medicine 2012.pdf
Helpful Tools:
Avoid Medication Errors
Diabetes
High Blood Pressure
High Cholestrol
Osteoporosis
H. NEUROLOGY
Meghan Kenner Harris, MD
Irene Scaltsas, MD
Physician Extender
Paula Nicole Spikes, PA
Neurology is the field of medicine that deals with the diagnosis and nonsurgical
management of disease of the central nervous system, the peripheral nervous system
and muscle. This includes, but not limited to, problems such as Strokes, Epilepsy,
Dementia, Movement Disorders, Headache, and Neuromuscular Disorders.
New Patient Form: New_Patient_neurology_3_14.doc
Neurology Referral Form.doc
Helpful Information:
Insomnia
Narcolepsy
Sleep Apnea Information
I.
OB/GYN
Benny M. Popwell, MD
Kerry Wade Tynes, MD
Physician Extenders
Brooke Bailey Stokes, NP
Oncology/Gynecologic
Ricky Owers, MD
Highland Healthcare for Women and The Women's Clinic have combined their services
in order to better serve you. Their new location is on the second floor of Highland Clinic,
in the old Orthopaedic Department.
The New Women's Clinic provides a full scope of services including Obstetrics, Office
and Surgical Gynecology, Diagnostic Laparoscopy, Infertility, Mammography,
Menopause Hormone Therapy, and 3-D Ultrasounds.
New Patient Form
GYN Oncology History Form (doc)
J. OCCUPATIONAL MEDICINE (THE WORKPLACE)
Leigh Ransonet Henderson, MD
Physician Extender
Robert Baye, PA-C
Nikki Porter, PA
Occupational Medicine is the medicine specialty devoted to prevention and management
of on-the-job injury, work related illness and disability, and promotion of health and
productivity of workers.
We offer a wide variety of services including:
 DOT Exams by Certified Medical Examiners
 Employee Physicals Pre-Hire/Annual/Return to Work
 Vision Testing Acuity/Color/Titmus
 Audio Testing
 Spirometry
 Respirator Fit Testing
 Full Service Lab & X-Ray
 Drug Testing Send Out and Instant
 Breath Alcohol Testing
 Work Related Injuries “We get your injured workers back to work.”
 Highland Clinic Specialty Physicians
 Onsite Pharmacy
 Onsite Splints/Braces/Crutches
 Vaccinations/Flu Shots
 Walk-In Primary Care
The Workplace is located on the first floor of Highland Clinic. Hours of operation are
Monday through Friday 8:00-5:00. Appointment scheduling telephone number is 318795-4744.
Forms:
Map
Auth To Treat
Payment
Agreement
Patient Information
form
OSHA Respirator
Questionnaire
OSHA Questionnaire in
Spanish
Driver Fitness
Determination
Worker's
Compensation
Registration Form
Physical Exam
form
Physical Exam FormSpanish
Vaccine Consent
TB Consent
Useful Tools:
Department of
Transportation
Centers for Disease
Control and
Prevention
Council for
Accreditation in
Occupational Hearing
Conversation
National Institutes
for Health
National Institute for
Occupational Safety
and Health
Occupational Safety
and Health
Administration
Occupational Health
and Safety
Pandemic Flu
Toolkit
Substance Abuse and
Mental Health Services
Administration
K. OPHTHALMOLOGY
M. Ellen Berg, MD
Geoffrey W. Garrett, MD
Bruce C. Henderson, MD
Clay Bundrick,Jr., MD
Highland Clinic Ophthalmology is now seeing patients at their satellite location, 471
Ashley Ridge Blvd near 3132 Inner Loop and Ellerbe Road.
An ophthalmologist is a medical doctor with additional specialized training in all aspects
of eye care - medical, surgical, and optical.
They differ from an optometrist and optician by their level of training and what they can
treat. They are licensed to practice medicine and surgery. Ophthalmologists complete
four years of college, four years of medical school, one year of internship, and three
years, at least, of residency (hospital based training) in diagnosis and medical and
surgical treatment of eye disorders.
The ophthalmology department also provides a full service optical shop, Ashley Ridge
Optical, that can assist any patient in purchasing eyeglasses, contacts and accessories.
Useful Tools:
Anatomy of the Eye
Cataracts
Glaucoma Facts
Macular Degeneration
Other Resources
Forms:
medical history form
New Patient Form: Opthalmology New Pt Form 2012.pdf
L. ORAL SURGERY
James W. Sikes, Jr., DMD, MD
Oral and Maxillofacial Surgery is the specialty of dentistry which includes the diagnosis,
surgical and related treatment of diseases, injuries, and defects of the hard and soft
tissues of the mouth, teeth, gums, jaws, and neck.
Conditions that are treated include wisdom teeth, misaligned jaws, dental implants, and
excision of tumors and cysts of the mouth.
For patient information pamphlets, www.aaoms.org/pamphlets.cfm
New Patient Form:
M. ORTHOPAEDICS
Edward L. Anglin, MD
P. Britain Auer, MD
Carl G. Goodman, MD
Carlton G. Houtz, MD
Gordon M. Mead, MD
Craig R. Springmeyer, MD
Physician Extenders
JoDee Goodeaux Broussard, PA-C
Alexis K. Green, PA-C
Deborah S. Hollis, PA-C
The Center is staffed with Orthopaedic Surgeons who specialize in Sports Medicine,
Joint Replacements and Spinal disorders. They also provide diagnosis, treatment and
prevention of illnesses and injuries of the musculoskeletal system, including bones,
joints, ligaments, muscles and tendons. We treat traumatic injuries to bones, such as
fracture and dislocations, disturbances in joints, such as sprains, torn cartilages, or
sprained ligaments, and inflammation of muscles or connective tissues, such as arthritis,
bursitis and tendonitis.
New Patient Form: Ortho New Pt Form redo.pdf
General Information Concerning:
Neck
Hip
Shoulder
Hand
Spine
Knee
Arm & Elbow
Foot/Leg
Ankle/Foot
N. PEDIATRIC OPHTHALMOLOGY
Amy Elizabeth Coburn, O.D.
John D. Hinrichsen, M.D.
Alan B. Richards, M.D.
A pediatric ophthalmologist is an eye physician and surgeon who specializes in the treatment of
eye problems in children under the age of 18.
An ophthalmologist is a medical doctor with additional specialized training in all aspects of eye
care - medical, surgical, and optical.
They differ from an optometrists and optician by their level of training and what they can
treat. They are licensed to practice medicine and surgery. Ophthalmologists complete four
years of college, four years of medical school, one year of internship, and three years, at least,
of residency (hospital based training) in diagnosis and medical, and surgical treatment of eye
disordes.
The eye exam consists of:
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dilated eye exam on the first visit to examine retina
assessment of ocular alignment (are the eyes straight and do they work together?)
Assessment of ocular movement (Do the eyes move normally?)
Assessment of need for glasses
Exam of the retina
Measurement or estimate of visual acuity
Intraocular pressure (glaucoma test)
Other tests performed when indicated:
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Color Vision
Slit Lamp Exam
3-D Vision
Located at 1400 E. Bert Kouns Industrial Loop at the corner of Fern Avenue and Bert
Kouns. For more information, please visit our website at www.EyeDocsforKids.com
Helpful Tools:
Anatomy of the Eye
Common Eye Disorders in Children
Common Myths
American Association for Pediatric Ophthalmology & Strabismus
New Patient Form:
O. PHYSICAL MEDICINE AND REHABILITATION
Leigh Ransonet Henderson, MD
Physical Medicine & Rehabilitation focuses on obtaining optimal functional restoration of
patients with disabilities, physical treatment of neuromuscular impairments, the
development of new rehabilitative technologies, and the use of electrodiagnostic studies.
New Patient Form
Helpful Tools:
Chronic Pelvic Pain
EMG
P. RADIOLOGY
Located on the second floor in the Orthopaedic and Sports Medicine Building of
Highland Clinic. Providing general diagnostic x-ray services for the Highland Clinic.
Q. RHEUMATOLOGY
Kurt W. Kampert, MD
Katie S. Walton, MD
Rheumatology is a sub-specialty in internal medicine, devoted to the diagnosis and
therapy of rheumatic diseases. Rheumatologists deal mainly with clinical problems
involving joints, soft tissues and the allied conditions of connective tissues.
Rheumatologists treat arthritis, certain autoimmune diseases, musculoskeletal pain
disorders and osteoporosis. There are more than 200 types of these diseases. Some of
these are very serious diseases that can be difficult to diagnose and treat. Patient
education programs and occupational therapy also go hand in hand with this specialty.
The major rheumatic disorders currently recognized include:
 Ankylosing spondylitis
 Bursitis/Tendonitis
 Osteoarthritis
 Psoriatic arthritis
 Rheumatic fever
 Rheumatic heart disaese
 Rheumatoid arthritis
 Systemic lupus erythematosus
 Temporal arteritis
 Polymyalgia rehumatica
 Tenosynovitis
Forms:
New Patient Form
R. SLEEP MEDICINE
Irene Scaltsas, MD
Sleep Medicine comprises the diagnosis and management of all sleep disorders,
including sleep apnea, narcolepsy, restless legs syndrome, various types of insomnia,
sleep parasomnias (unusual behavior during sleep), and circadian rhythm
disorders. Sleep Medicine is a rapidly growing field, with increasing awareness of the
important health-damaging effects of many chronic sleep disorders. It is recognized as a
distinct medical subspecialty, with a board-certification process similar to other medical
specialties.
The Highland Sleep Disorders Center makes full use of Highland Clinic's famous multispecialty approach to help design an individualized treatment plan for each
patient. Dr. Scaltsas has a thorough understanding of the multiple approaches used to
treat various sleep disorders, and believes there is no "one size fits all" strategy.
Who needs a Sleep Medicine doctor?
Do you find yourself fighting to stay awake during your normal waking hours?
Do you have chronic difficulty going to sleep or staying asleep?
Do you need to take medication every night in order to fall asleep or stay asleep?
Do you snore heavily?
Has someone told you that you stop breathing while you sleep?
Do you have restless legs?
Do you have unusual behavior during sleep which worries you (sleepwalking, or
confusional episodes)?
Have you tried a CPAP for obstructive sleep apnea, but have been unable to make it
work for you?
Do you want to know what other options are available for treatment?
If the answer to any of these questions is "yes", you may benefit from a consultation with
a Sleep Medicine specialist.
For more information or to request a consultation at the Highland Sleep Disorders
Center, please call (318) 795-4722.
Sleep Apnea Information
Narcolepsy
S. SUREACCESS MD (RETAINER MEDICINE)
Think back to the days when your doctor sat down and listened to you without time
limitations ... when physicians used to make house calls...when appointments were on
time...when you could talk to a real person instead of a recording ... when you received
prompt, thorough, and enthusiastic responses from your physician’s office staff....when
you could call your doctor and actually speak with your doctor...when your
doctor
provided
quality
service
in
addition
to
medical
care.
Many things have changed in the last century. At SureAccess MD, we strive to give our
patients all the time they need, with a personalized, caring approach harkening back to
those
bygone
days.
In a retainer practice, your doctor works directly for you. Your physician is available to
you,
at
any
time,
day
or
night.
SureAccess MD allows your doctor greater flexibility, enrolling fewer patients than a
traditional practice, allowing for care and service personalized to meet your needs.
Fewer patients per doctor means more time for you.
T. SURGERY, GENERAL AND VASCULAR
Brian L. Dockendorf, MD
Charles D. Knight, Jr., MD
Stephen C. White, MD
Physician Extender
Nancy Pipkin, PA
Emily Knight, PA
Located on the second floor of the Highland Clinic building. Providing diagnosis and
treatment of diseases, injuries, and deformities by operative or non-operative methods.
Also specializing in diagnosis and treatment of disorders involving the arteries and veins.
Patient Registration Form: Surgery New Pt Form 12.pdf
Useful Tools:
Aortic Aneurysm
Appendicitis
Carotid Artery Surgery
Gallbladder Surgery
U. VEIN CENTER
Stephen C. White, MD
Charles D. Knight, Jr., MD
Whether your varicose veins are a source of aching pain, swelling, circulation problems
or simply a cosmetic concern, the Highland Clinic Vein Center offers a variety of services
that help eliminate or greatly reduce the symptoms.
Vein diseases can be very painful and unpleasant conditions. Our facility focuses on the
use of the most advanced equipment and cutting-edge technology to administer quality,
effective and the least invasive treatment.
In-service Procedures:
 Endovenous Laser Ablation for Varicose Veins
 Sclerotherapy for Spider Veins
 Treatment of Chronic Venous Insufficiency & Disorders
New Patient Form: Surgery New Pt Form 12.pdf
MEDICAL SERVICES
Highland Clinic is committed to providing comprehensive medical services that assure thorough
healthcare by means of diagnosis, treatment and prevention of disease, care of patients of all
ages suffering from illness or injury.
A. AUDIOLOGICAL SERVICES
Highland Clinic Audiological Services strives to provide the best possible hearing health
care based upon the patient’s individual need. We provide a comprehensive array of
services related to prevention, evaluation and rehabilitation of the hearingimpaired. Services include comprehensive and specialized diagnostic hearing
evaluations, counseling, repair and maintenance of hearing devices, listening devices
and other products for the hearing-impaired.
Choosing an audiologist is one of the most important decisions a hearing-impaired
person faces. It is important to realize that fitting a hearing instrument is not an exact
science and equipment and training, while important, are not enough. The audiologist
will do a needs assessment, offer effective counseling regarding the available options for
assistance and design an individualized solution for a assortment of communication
environments. Highland Clinic Audiological Services office will continue to provide
support and professional hearing healthcare services after your fitting.
B. DIAGNOSTIC LABORATORY
Highland Clinic offers a comprehensive range of laboratory tests to support our
physicians diagnostic needs, hospital affiliations and other healthcare entities. Our labs
are equipped with state-of-the-art instrumentation to provide the fastest, most accurate
results. Our mission is to adhere to a strict quality control and quality assurance
program
guidelines
and.
Our diagnostic laboratory services include:
Professional, experienced phlebotomists
Rapid report turnaround time
Full menu of routine and esoteric testing available
Contracts with all major health plans
C. DIGITAL MAMMOGRAPHY
Digital mammography is a specialized form of mammography that uses digital receptors
and computers instead of x-ray film as a preventative and diagnostic measure to help
examine the breast tissue for possible abnormalities signifying breast cancer. The
electrical signals are read on computer screens, allowing radiologists to more
manipulate the images for a clearer view of the results.
Advantages:
Images immediately available to the radiologist
Digital process removes the need for films to be developed
D. INFUSION CENTER
Highland Clinic offers an in-house infusion center for fast, safe, and effective care that
allows you to leave the hospital sooner or in some cases avoid hospital care entirely .
Our patients feel more involved in their own healthcare and the procedure is carefully
monitored by an experienced registered nurse throughout therapy. Our Infusion Centers
are designed with comfort in mind.
We administer treatment and therapeutic services including IV Antibiotics, IV Hydration
and IV Therapy for Osteoporosis.
E. LABORATORY SERVICES
Highland Clinic in-house laboratory is certified to provide quality clinical and
environmental testing services.
F. PHARMACY
The mission of the Highland Clinic Pharmacy is to exceed public expectations for
comprehensive, convenient and quality healthcare for all generations. Our full-service
pharmacy
also
now
accepts
prescriptions
online
through
www.highlandclinicpharmacy.com
and
refill
option
click-thru
https://pioneer.rxlocal.com/Secure/www.highlandclinicpharmacy.com/Refill .
G. RADIOLOGY
Highland Clinic continues to invest in technology to better serve our patients. Our
radiology department resources include High Field MRI scanners, CT scanners that are
16 slice and 64 slice with heart-imaging capabilities. All Highland Clinic radiologists are
board certified by the American Board of Radiology, and our facility is accredited by the
American College of Radiology (ACR).
The ACR only awards accreditation after
intense evaluation of the practice, which includes reviewing the qualifications of the
personnel, assessing imaging quality, and confirming the operational excellence of the
equipment and the facility as a whole.
H. VASCULAR STUDIES
a. Description of service with campus location
I.
VEIN CENTER
Stephen C. White, MD
Charles D. Knight, Jr., MD
Whether your varicose veins are a source of aching pain, swelling, circulation problems
or simply a cosmetic concern, the Highland Clinic Vein Center offers a variety of services
that help eliminate or greatly reduce the symptoms.
Vein diseases can be very painful and unpleasant conditions. Our facility focuses on the
use of the most advanced equipment and cutting-edge technology to administer quality,
effective and the least invasive treatment.
In-service Procedures:
 Endovenous Laser Ablation for Varicose Veins
 Sclerotherapy for Spider Veins
 Treatment of Chronic Venous Insufficiency & Disorders
DOCUMENTS:
In an effort to speed your check in process, please print the necessary forms and submit to your
physician’s office on the day of your appointment.
Links to:

Assignment of Benefits Form (existing site)


HC New Patient Registration Form (existing site)
New Patient Forms (link to each physician’s specific form)
FAQ: (info needed)
CAREERS: (existing site)
 Open Positions
 Complete List
 Apply Online
CONTACT PAGE:
Business Hours
Regular hours for doctors' appointments and the Business Office are 8:00 a.m. to 5:00 p.m.,
Monday through Friday. Highland Clinic offices are closed on weekends and most holidays.
24/7 on-call coverage is available for all physicians.
Main Campus: Highland Clinic is located at the corner of Millicent Way and East Bert
Kouns.
1455 East Bert Kouns / Shreveport, LA 71105
/ 318-798-4500
Use the following link to Google Maps to find personalized driving directions and maps.
Maps / Directions
Administration:
(318)798-4654
Billing Office:
Customer Service:
(318)798-4602
Compliance:
(318)798-4630
Human Resources:
(318)798-4654
Medical Records:
(318)798-4583
Nursing Services:
(318)798-4542
Pharmacy:
(318)798-4612
The Workplace:
(318)795-4744
Left Blue Bar Option: (Listed by Specialty – click through to Google Map)
Highland Clinic Ophthalmology
(Berg, Bundrick, Garrett, & B. Henderson)
471 Ashley Ridge Boulevard
Shreveport, LA 71106
318-795-4770
Pediatric Eye Specialists
(Hinrichsen, Richards & Amy Coburn, OD)
1400 East Bert Kouns
Shreveport, LA 71105
318-222-8402
Hinrichsen also goes to:
Alexandria Eye & Laser Center
231 Windermere Boulevard
Alexandria, LA 71303
318-487-2020
877-861-7770
Collom-Carney Eye Institute
5402 Summerhill Road
Texarkana, TX 75503
903-614-3937
Richards also goes to:
Haik Humble Eye Center
1801 Auburn Avenue
Monroe, LA 71201
318-812-1600
Highland Clinic Oncology Associates
(Dhawan, Walker, Scheffy, PA & Warren, NP)
301 Bert Kouns
Shreveport, LA 71106
318-213-0380
(Drs. Dhawan & Walker only)
211 Medical Drive
Natchitoches, LA 71457
318-238-3322
(Located in the Northwestern Louisiana Cancer Center)
(Drs. Dhawan, Walker & Warren only)
10600 Industrial Drive
Minden, La 71055
318-798-4616
Highland Clinic Dermatology
(David Cooksey, M.D.)
1455 E. Bert Kouns
208 Morris Drive
Minden, LA 71055
318-377-4989