Download quality of service - Victor Tikhonov website

2013
QUALITY OF SERVICE AND INFOCOMMUNICATIONS MANAGEMENT
(QoS-ICM)
Elite Masters Degree Course
Lecture 1– Introduction into the QM-IC.
The quality
of
service (QoS)
refers
to
several
related
aspects
of telephony and computer networks that allow the transport of traffic with special
requirements. In particular, much technology has been developed to allow
computer networks to become as useful as telephone networks for audio
conversations, as well as supporting new applications with even stricter service
demands.
In the field of telephony, quality of service was defined by the ITU in
1994.[1] Quality of service comprises requirements on all the aspects of a
connection, such as service response time, loss, signal-to-noise ratio, cross-talk,
echo, interrupts, frequency response, loudness levels, and so on. A subset of
telephony QoS is grade of service (GoS) requirements, which comprises aspects of
a connection relating to capacity and coverage of a network, for example
guaranteed maximum blocking probability and outage probability.[2]
In
the
field
of computer
networking and
other packet-switched
telecommunication networks, the traffic engineering term refers to resource
reservation control mechanisms rather than the achieved service quality. Quality of
service is the ability to provide different priority to different applications, users, or
data flows, or to guarantee a certain level of performance to a data flow. For
example, a required bit rate, delay, jitter, packet dropping probability and/or bit
error rate may be guaranteed. Quality of service guarantees are important if the
network
capacity
is
insufficient,
especially
for
real-time streaming
multimedia applications such as voice over IP, online games and IP-TV, since
these often require fixed bit rate and are delay sensitive, and in networks where the
capacity is a limited resource, for example in cellular data communication.
A network or protocol that supports QoS may agree on a traffic contractwith
the application software and reserve capacity in the network nodes, for example
during a session establishment phase. During the session it may monitor the
achieved level of performance, for example the data rate and delay, and
dynamically control scheduling priorities in the network nodes. It may release the
reserved capacity during a tear down phase.
A best-effort network or service does not support quality of service. An
alternative to complex QoS control mechanisms is to provide high quality
communication over a best-effort network by over-provisioning the capacity so
that it is sufficient for the expected peak traffic load. The resulting absence
of network congestion eliminates the need for QoS mechanisms.
QoS is sometimes used as a quality measure, with many alternative
definitions, rather than referring to the ability to reserve resources. Quality of
service sometimes refers to the level of quality of service, i.e. the guaranteed
service quality. High QoS is often confused with a high level of performance or
achieved service quality, for example high bit rate, lowlatency and low bit error
probability.
An alternative and disputable definition of QoS, used especially in application
layer services such as telephony and streaming video, is requirements on a metric
that reflects or predicts the subjectively experienced quality. In this context, QoS is
the acceptable cumulative effect on subscriber satisfaction of all imperfections
affecting the service. Other terms with similar meaning are the quality of
experience (QoE) subjective business concept, the required “user perceived
performance”,[3] the required “degree of satisfaction of the user” or the targeted
“number of happy customers”. Examples of measures and measurement methods
are Mean Opinion Score (MOS), Perceptual Speech Quality Measure (PSQM)
and Perceptual Evaluation of Video Quality (PEVQ). See also subjective video
quality.
Conventional Internet routers and LAN switches operate on a best effortbasis.
This equipment is less expensive, less complex and faster and thus more popular
than competing more complex technologies that provided QoS mechanisms. There
were four “Type of service” bits and three “Precedence” bits provided in each IP
packet header, but they were not generally respected. These bits were later redefined as DiffServ Code Points (DSCP) and are sometimes honored in peered
links on the modern Internet. With the advent of IPTV and IP telephony, QoS
mechanisms are increasingly available to the end user.
References
1. "E.800: Terms and definitions related to quality of service and network performance including
dependability". ITU-T Recommendation. August 1994. Retrieved October 14, 2011. Updated
September 2008 as Definitions of terms related to quality of service
2. Teletraffic Engineering Handbook ITU-T Study Group 2 (350 pages, 4·48MiB)(It uses abbreviation GoS
instead of QoS)
3. Leonard Franken. Quality of Service Management: A Model-Based Approach. PhD thesis, Centre for
Telematics and Information Technology, 1996.
4. Peuhkuri M., IP Quality of Service, Helsinki University of Technology, Laboratory of
Telecommunications Technology, 1999.
5. Yuksel, M.; Ramakrishnan, K. K.; Kalyanaraman, S.; Houle, J. D.; Sadhvani, R. (2007). "Value of
Supporting Class-of-Service in IP Backbones" (PDF). IEEE International Workshop on Quality of Service
(IWQoS'07). Evanston, IL, USA. pp. 109–112.doi:10.1109/IWQOS.2007.376555. ISBN 1-4244-1185-8.
6. An Evening With Robert Kahn, from Computer History Museum, 9 Jan 2007
7. Bianchi, Giuseppe (2000). "Performance analysis of the IEEE 802.11 distributed coordination
function". IEEE Journal on Selected Areas in Communications 18 (3): 535. doi:10.1109/49.840210.
8. Shi, Zhefu; Beard, Cory; Mitchell, Ken (2009). "Analytical Models for Understanding Misbehavior and
MAC Friendliness in CSMA Networks".Performance Evaluation 66 (9–10):
469. doi:10.1016/j.peva.2009.02.002.
9. Ben Erwin (December 16, 2008). "How To Manage QoS In Your Environment, Part 1 of 3". Network
Performance Daily video. NetQoS. Retrieved October 15, 2011.
10. "VoIP on MPLS". Search Unified Communications. Retrieved 12 March 2012.
11. Bob Braden ed. L. Zhang, S. Berson, S. Herzog, S. Jamin (September 1997). "Resource ReSerVation
Protocol (RSVP)". RFC 2205. IETF. Retrieved October 12, 2011.
12. “Next Steps in Signaling” Charter
13."EuQoS - End-to-end Quality of Service support over heterogeneous networks". Project website.
2004–2006. Archived from the original on April 30, 2007. Retrieved October 12, 2011.
14. IPSphere: Enabling Advanced Service Delivery
15. "End-to-end quality of service support over heterogeneous networks".Project description. European
Community Research and Development Information Service. Retrieved October 12, 2011.
16.Torsten Braun; Thomas Staub (2008). End-to-end quality of service over heterogeneous networks.
Springer. ISBN 978-3-540-79119-5.
17. "Multi Service Access Everywhere (MUSE)". Project website. Retrieved October 12, 2011.
18. "Multi Service Access Everywhere". Project description. European Community Research
and Development Information Service. Retrieved October 12, 2011.
19.^ "Multi Service Access Everywhere". Project description. European Community Research and
Development Information Service. Retrieved October 12, 2011.
20."PlaNetS QoS Solution". Project website. Archived from the originalon November 12, 2009. Retrieved
October 12, 2011.
21."4WARD: Architecture and design for the future Internet". Project description. European Community
Research and Development Information Service. Retrieved October 15, 2011.
22."Going 4WARD" (PDF). Project newsletter. June 2010. Retrieved October 15, 2011.
23.Luís M. Correia; Joao Schwarz (FRW) da Silva (January 30, 2011).Architecture and Design for the
Future Internet: 4WARD EU Project. Springer. ISBN 978-90-481-9345-5.
24."Wireless Deployable Network System". Project description. European Union. Retrieved May 23,
2012.
25.R. Guimaraes, L. Cerdà, J. M. Barcelo-Ordinas, J. Garcia-Vidal, M. Voorhaen, C. Blondia (March 2009).
"Quality of Service through Bandwidth Reservation on Multirate Ad-doc Wireless Networks". Ad Hoc
Networks Journal (Elsevier), Vol. 7, Issue 2 7 (2): 388–400.doi:10.1016/j.adhoc.2008.04.002.
26.D. Kyriazis, K. Tserpes, A. Menychtas, A. Litke, T. Varvarigou, An innovative Workflow Mapping
Mechanism for Grids in the frame of Quality of Service, Elsevier Future Generation Computer
Systems, Vol. 24, Iss. 6, pp. 498-511, 2008
27.Q. Sun, S. Wang, H. Zou, F. Yang, QSSA: A QoS-aware Service Selection Approach, International
Journal of Web and Grid Services, pp.147 - 169, 2011
28.D Kyriazis, A Menychtas, G Kousiouris, K Oberle, T Voith, M Boniface, E Oliveros, T Cucinotta, S
Berger, “A Real-time Service Oriented Infrastructure”, International Conference on Real-Time and
Embedded Systems (RTES 2010), Singapore, November 2010
29.Benjamin Teitelbaum, Stanislav Shalunov (May 3, 2002). "Why Premium IP Service Has Not Deployed
(and Probably Never Will)". Draft Informational Document. Internet2 QoS Working
Group. Archived from the original on September 12, 2010. Retrieved October 15, 2011.
30.Andy Oram (June 11, 2002). "A Nice Way to Get Network Quality of Service?". Platform Independent
column. O'Reilly. Archived from the original on September 12, 2010. Retrieved October 15, 2011.
31.Gary Bachula (February 7, 2006). "Testimony of Gary R. Bachula, Vice President, Internet2". pp. 2–3.
Retrieved October 15, 2011.
32. "X.902:Information technology – Open Distributed Processing – Reference model:
Foundations". ITU-T Recommendation. November 1995. Retrieved October 14, 2011. Updated
October 2009.
33."X.641: Information technology - Quality of service: framework". ITU-T Recommendation. December
1997.
34."Advanced Routing & Traffic Control HOWTO". August 21, 2005. Retrieved October 14, 2011.
35."Linux Bandwidth Arbitrator". APConnections. Retrieved October 14, 2011.
36.Fulvio Ricciardi. "QoS and Traffic Shaping in Transparent Bridge mode".Router/Bridge Linux Firewall
website. ZeroShell Net Services. Retrieved October 15, 2011.