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3-8-16 SPCH 114 Lesson Plan MARCH 8TH: Appreciate diversity In class: Meyers & Anderson Ch 4, Beebe & Masterson Ch 5, 115-119; Pennington 21-23;113-115 Learning Objectives Describe the impact of culture on team interactions, and demonstrate intercultural sensitivity during the group process. Work in a small group to identify, research, analyze, and resolve a problem and/or develop a project. o Identify, analyze, generate possible solutions, evaluate and select best option, test and implement Agenda Meeting Review Diversity Dimensions of Culture Cultural Difference: o Context o Contact o Individualism Touchy-feely video Gender and Communication Check out reflection Next time Review a. Communication is: i. Task oriented ii. Relational b. People form groups to: i. Get something done ii. Connect with others c. Well organized meetings and electronic communication: i. Keep the group focused ii. Allow everyone to have a voice iii. Accomplish goals d. Positive communication climates: i. Require listening ii. Empathy e. Positive group cultures: i. Emerge: 1. Subtly over time through socialization 2. Through verbal and nonverbal interactions ii. Result in: 1. Cohesion 2. Consensus 3. Satisfaction 4. Sense of belonging f. There are many roles to be filled in group interactions i. They are fluid and emerge naturally when needed ii. Or/And are assigned or adopted more formally iii. There are three types: 1. Task-oriented 2. Relational, maintenance 3. Individual/deviant g. Democratic decision-making i. Gives a voice to all affected by group decisions ii. Allows participants to not only speak but determine what to speak about h. Leadership i. Influence and goals ii. Can be emergent and shared i. To deal with conflict: i. Forget about “winning” the argument ii. Work together to find a solution Top Diversity Get together in your project groups and make a list of all the different ways you can think of that the members of your group represent some form of diversity. For example, the obvious one that everything thinks about it racial diversity. But what other ways can we think of diversity of experience, background, and identity?1 Make the list on the scrap paper provided. I WILL collect it. ↓ If your answer is “nothing,” I am entering an F for your final grade for every member of your group. 1 Pass the papers to me, and let’s take a look at the class list. ↓ Which of the dimensions of diversity might explain different communication and work styles among group members? “Diversity describes the joining of individuals who differ in cultural, demographic, and cognitive backgrounds” (Meyers & Anderson 74) Top Dimensions of Culture Meyers & Anderson describe the four dimension of culture identified by Edward Hall: 1. 2. 3. 4. Power Distance Uncertainty avoidance Individualism-collectivism Time orientation Power Distance: “The inequality that exists between a less powerful person and a more powerful person” (Meyers & Anderson 76) Uncertainty Avoidance: “The second dimension of culture, uncertainty avoidance refers to the amount of stress that a culture associates with an unknown future” (Meyers & Anderson 77). ↓ Time: “The fourth dimension of culture, time orientation, refers to how quickly a culture assumes important aspects of life (e.g., relationships, careers) should develop (Hofstede, 2001). Cultures that believe in focusing work and thoughts on the future are considered long-term oriented whereas cultures that believe in focusing work and thoughts on the present are considered short-term oriented” (Meyers & Anderson 78). ↓ Individualism/Collectivism See this part. Meyers & Anderson 77 Top Cultural Difference: Context (Beebe & Masterson 116) Top Cultural Difference: Contact When you are talking with someone, how do you know the right distance to stand from them? ↓ When boarding a bus with only one other rider, how do you select a seat? ↓ When is it appropriate to touch a stranger and how? ↓ What situations lead strangers to make “prolonged” eye contact with you (and what would you define as “prolonged”)? ↓ The US is considered a low contact culture, whereas Middle Eastern cultures are often thought of as high contact. (Beebe & Masterson 117) So, what happens when those two cultures come together? Who feels uncomfortable, and what are the consequences? Top Cultural Difference: Individualism v. Collectivism Source: Just somebody’s presentation slide based on Hofstede’s research. So what? How do people from these different cultures work together? ↓ When conflict arises, people from which culture would be more likely concerned with saving face (Pennington 113)? What kind of conflict resolution style would that seem to suggest? ↓ BTW: Conflict Management Styles Avoidance The avoidance conflict-management style is one in which a person attempts to ignore disagreements. Accommodation The accommodation style is another approach used to try to make conflict go away by giving in to the wishes Competition The competition conflict management style occurs when people stress winning a conflict at the expense of one or more other people. Compromise The compromise style of conflict management attempts to find a middle ground-a solution that somewhat meets the needs of all concerned Collaboration Group members who use a collaboration style of conflict management view conflict as a problem to be solved rather than as a game in which some people win and others lose. (Beebe & Masterson 182-184) ↓ In fact, people from individualistic cultures tend to apply a conflict resolution style described as “dominance” (a form of competitive conflict resolution). (Pennington 113-114) Here’s a graphic: Top Gender and Communication Meyers & Anderson 81 summarize differences in gendered communication in a convenient table. ↓ Let’s talk about sex and gender. Sex=Description of biological differences, male and female Gender=Socially determined behaviors associated with sex characteristics, woman, man (See Meyers & Anderson 79 if you don’t believe me) ↓ Adjectives: Top Masculine Feminine Androgynous Undifferentiated Check out reflection How will you avoid being a dominant, competitive, individualistic, ass when you interact with people with different cultural communication backgrounds? Top Online and next time: Online: Cultural Diversity Self Assessment Survey WEEK 11 SECTION B MARCH 16TH, 2:30PM SECTION N MARCH 15TH, REGULAR TIME: Final group presentations In class: Final Group Presentation (see Beebe & Masterson Appendix B) Online: Post-project reflection and Project Completion Report DUE by the end of the day on Canvas