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Job description – Senior Business Intelligence Database
Administrator
What does the team do?
The IT Services Team provides IT systems and infrastructure including mobile telecommunication. We
cover application design, development, testing and run a Service Desk providing support for both internal
and external services. We also provide Business Intelligence reporting services.
The Project Services Team provides Project Management including Business Analysis services,
supporting colleagues in the successful delivery of their projects.
What’s the team structure?
What are the main priorities of the role?
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ensure that all database related systems and services are maintained and meeting all SLA’s.
design and develop business intelligence solutions that provide data and insight to the business
and customers
providing leadership and direction for the Business Intelligence Team
What does the job involve?
The specialist duties and responsibilities of the Senior Business Intelligence Database
Administrator are to:
 line management of the BI Developer including coaching, monthly 1-2-1’s, reviews and training
needs
 providing leadership and direction for the Business Intelligence Team
 ensure availability of business critical databases servers and their associated applications by
applying proactive database maintenance
 create and maintain a company data warehouse to provide data for cross company Business
Intelligence and Self Service functionality
Visit www.ncfe.org.uk Email [email protected] Call 0191 239 8000
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ensure the security and integrity of NCFE’s data and IT services by implementing database security,
performance management and database backup procedures
provide database support for all stages of the development process from development to live
production including disaster recovery
provide on-going proactive maintenance on all database servers within the company
participate as a project team member in on-going developments as well as being a project lead for
your own projects
provide support, advice and training to the Service Desk Team to resolve any database related
issues
work with internal customers and external suppliers to identify solution opportunities within Business
Intelligence area
provide support and expertise to internal customers to assist them to better utilise Business
Intelligence and existing data solutions
gather internal customer requirements, then design and implement reporting applications including
(but not limited to) BI dashboards, reporting cubes and static reports in line with agreed SLAs
provide support, advice and training to IT colleagues on Business Intelligence or Database related
work items
promote the use of Business Intelligence (BI) tools and concepts across all teams at NCFE
provide advice and suggestions to the IT Services Manager on technological advances within the
Business Intelligence and Database environment to contribute to the overall IT Services Strategy
contribute to the continuous improvement of the IT Services team by assisting in implementing and
embedding ITIL processes
plan and manage BI/DBA budget in line with the overall IT budget, negotiate IT capital expenditure
needs with IT Services Manager
keep yourself and NCFE up to date with the latest technologies
carry out any other duties, appropriate with the grade of the post, as requested by the IT Services
Manager
… we’d expect every single member of staff to…
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deliver exceptional customer service to all NCFE customers, both internal and external
improve the performance of NCFE by seeking new business opportunities and continually reviewing
and implementing improved working practices and processes
 support NCFE in maintaining its compliance with the Conditions of Recognition and additional
regulatory criteria
…we’d also expect any Manager at NCFE to...
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set, monitor and manage the achievement of team targets
lead on specialist cross-organisational projects as required
contribute to cross-organisational issues and the achievement of organisational objectives
carry out other tasks in line with your position or skills
manage performance in line with our values
support and develop individual team members
Visit www.ncfe.org.uk Email [email protected] Call 0191 239 8000
What will you need to be able to do the job?
Skills & Knowledge
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Strong Microsoft SSRS, SSAS and SSIS skills within a data warehousing environment
Skilled in Microsoft SQL Server (including SQL Server 2014)
Strong skills around TSQL and MDX languages
Experience of database systems administration including:
o Managing database backups/restores
o Performance monitoring
o Designing high availability/disaster recovery solutions
o Application troubleshooting
o Implementing security best practice
o Capacity planning
o Design and implement maintenance routines
o Automating On-going tasks
o High Availability groups
o Clustering
Experience in converting existing reporting tools to a standardised reporting infrastructure with selfservice facilities
Proven hands-on continuous work experience in developing Business Intelligence solutions
(reports, dashboards, scorecards) using Microsoft products.
Experience of sustaining the security and integrity of data
Experience of managing monitoring tools such as Redgate Monitor
Experience of using and developing solutions in Microsoft Powershell
Abilities & Behaviors
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ability to resolve any data/reporting or database related issues
ability to keep up to date with emerging technologies and methodologies
ability to confidently communicate key IT database risks and issues to senior business
stakeholders
ability to lead, coach and motivate individuals in a team
ability to maintain and build relationships with IT partners and suppliers
attention to detail and ability to work accurately
ability to work on your own initiative and work to within deadlines
commercial focus
ability to behave in a way that demonstrates our Values in Action behaviours at the following
levels:
- Service Excellence – Level 2
- Agility – Level 3
- Influencing – Level 2
- Development – Level 3
- Impact – Level 3
- Operational Excellence – Level 3
- Commerciality – Level 2
- Direction – Level 2
- Working Together – Level 3
Visit www.ncfe.org.uk Email [email protected] Call 0191 239 8000
It would be even better if you also had…
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Microsoft Certified qualifications for SQL Server
ITIL Framework Certification at Foundation or above
experience of MYSQL and Linux/Unix
experience of the educational sector
degree level qualification in a relevant subject
experience of using System Centre Operations Manager
Visit www.ncfe.org.uk Email [email protected] Call 0191 239 8000
What might a typical day be like? A day in the life of a Senior Business Intelligence Database
Administrator …
The good news is that there isn’t a typical day, but ‘a day in the life of’ could look like this:
8:30 – Catch up with some of the team who are already in (we have flexi time, so start and end times are
varied) and then head to the tea point to make a drink.
8.45 – I begin my day of database administration by checking for alerts, I have monitoring tools and scripts
that will alert me when things are not performing well, so I know when something needs my attention.
9:15 – I carry out a few routine tasks and then I check my emails. A couple of developers have booked
some of my time, to help them fine tune a database workload on their project.
11:15 – One of our QA testers has requested that I take a look at the test database they are having
problems with.
12:00 – Lunch time – I pop out with some colleagues to grab some lunch, we normally bring it back to the
office to eat, unless it’s a sunny day and we sit outside.
13:00 – Another NCFE team has asked me to show them how to use the dashboard I have developed so
they can customise and produce their own reports. I head down to the meeting room where they are
having their team meeting.
14:00 – Got a scheduled 1-2-1 meeting now with the Business Intelligence Developer, it’s important to
have this time to feedback to each of the team about their performance, discuss any potential training
needs, as well having time to catch up with them generally.
14:50 – I’ve been developing more functionality into a Business Intelligence dashboard to enable our
internal customers to pull off reports and data themselves, I’ve scheduled time in my diary this afternoon
to continue with it.
16:00 – I have been working on a new solution around our current database infrastructure. I spend the
remainder of the day documenting the proposal for presentation to the Strategic Management Team.
17:00 – Home time!
Visit www.ncfe.org.uk Email [email protected] Call 0191 239 8000