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What is a Product? The starting point of the “4 Ps” Includes: Physical unit Package Warranty Service Brand Image Value Products can be… Tangible goods Ideas Services New Product New Product A product new to the world, the market, the producer, the seller, or some combination of these. New-Product Development Process New-Product Strategy Idea Generation Idea Screening Business Analysis Development Test Marketing Commercialization New Product Idea Screening The first filter in the product development process, which eliminates ideas that are inconsistent with the organization’s new-product strategy or are inappropriate for some other reason. Concept Test A test to evaluate a new-product idea, usually before any prototype has been created. (Typically, researchers get consumer reactions to descriptions and visual representations of a proposed product) Business Analysis Demand Considerations in Business Analysis Stage Cost Sales Profitability 5 Development Creation of prototype Marketing strategy Packaging, branding, labeling Promotion, price, and distribution strategy Manufacturing feasibility Final government approvals if needed Test Marketing The limited introduction of a product and a marketing program to determine the reactions of potential customers in a market situation. Commercialization Production Inventory Buildup Distribution Shipments Sales Training Trade Announcements Customer Advertising Product Life Cycle Product Life Cycle A concept that provides a way to trace the stages of a product’s acceptance, from its introduction (birth) to its decline (death). Product Life Cycle Growth Stage Maturity Stage Dollars Introductory Stage Decline Stage Sales Profits 0 Time Product Life Cycles INTRODUCTION Sales Product Strategy Limited models Frequent changes GROWTH More models Frequent changes. Distribution Strategy Limited Expanded Wholesale/ dealers. Longretail distributors term relations Promotion Strategy Awareness. Aggressive ads. Stimulate Stimulate demand.Sampling demand Pricing Strategy High to recoup development costs Fall as result of competition & efficient production. Time MATURITY DECLINE Large number Eliminate of models. unprofitable models Extensive. Margins drop. Shelf space Advertise. Promote heavily Prices fall (usually). Phase out unprofitable outlets Phase out promotion Prices stabilize at low level. Marketing Mix: The “Four Ps” Price Price is the amount of money charged for a product or service. It is the sum of all the values that consumers give up in order to gain the benefits of having or using a product or service. Pricing Internal Factors External Factors • Positioning • 4P • Cost • Competition • Consumer Perception • Economic situation • Government Chapter 1 Copyright ©2009, Cengage Learning. All rights reserved 13 Major Pricing Strategies Customer Value-Based Pricing Chapter 1 Copyright ©2009, Cengage Learning. All rights reserved 14 Chapter 1 Copyright ©2009, Cengage Learning. All rights reserved 15 Major Pricing Strategies Customer Value-Based Pricing Chapter 1 Copyright ©2009, Cengage Learning. All rights reserved 16 Major Pricing Strategies Customer Value-Based Pricing Understanding how much value consumers place on the benefits they receive from the product and setting a price that captures that value Chapter 1 Copyright ©2009, Cengage Learning. All rights reserved 17 Choose a Price Strategy Price Skimming A firm charges a high introductory price, often coupled with heavy promotion. Penetration Pricing A firm charges a relatively low price for a product initially as a way to reach the mass market. Status Quo Pricing Charging a price identical to or very close to the competition’s price. Price Skimming Inelastic Demand Situations When Price Skimming Is Successful Unique Advantages/Superior Legal Protection of Product Technological Breakthrough Blocked Entry to Competitors Penetration Pricing Advantages Discourages or blocks competition from market entry Boosts sales and provides large profit increases Can justify production expansion Disadvantages Requires gear up for mass production Selling large volumes at low prices Strategy to gain market share may fail Status Quo Pricing Advantages Simplicity Safest route to longterm survival for small firms Disadvantages Strategy may ignore demand and/or cost Consumer Psychology and Pricing • Reference prices • Price-quality inferences • Price cues Price Cues • • • • • “Left to right” pricing ($299 vs. $300) Odd number discount perceptions Even number value perceptions Ending prices with 0 or 5 “Sale” written next to price p.423 Possible Consumer Reference Prices • • • • “Fair price” Typical price Last price paid Upper-bound price • Lower-bound price • Competitor prices • Usual discounted price Brand Leader Responses to Competitive Price Cuts • • • • • Maintain price Maintain price and add value Reduce price Increase price and improve quality Launch a low-price fighter line