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CURRICULUM APPROVAL RECORD OF ACTION TAKEN Date: September 21, 2006 Submitted by: Associate Professor Donald E. LaPlante Professor Philip J. Levinson Associate Professor Michael Logan Assistant Professor David McNair Academic Computer Technician Christopher M. DeGeare Department: CIS Title of Course/Program: Semester Hours Credit: Program: Computer Information Systems – Computer Support Option A+ Computer Software 3 Program/Course Credit Towards: A.A.S. XX A.A. A.S. C.T. Certificate XX Brief Statement of Proposal: Proposal of a new course, A+ Computer Software, to be offered beginning Spring 2008 by Computer Information Systems Department. A+ Computer Software coupled with other courses in the Computer Support Option program will prepare students for the A+ Certification: OS Technologies test. A+ Computer Software will be a required course in the Computer Information Systems – Computer Support Option program. Comments: Faculty/Program Coordinator: _____________________________________________________________________________ Associate Dean/Dean: _____________________________________________________________________________ Approval: Academic Affairs Committee: Date: _________________________________________________ ___________________ Dean: Date: _________________________________________________ ___________________ VP of Academic Affairs & Student Services: Date: _________________________________________________ ___________________ President: Date: _________________________________________________ ___________________ Course Number Assigned by the Registrar: Photocopy to the Chair of the Academic Affairs Committee. ACADEMIC AFFAIRS COMMITTEE COURSE PROPOSAL FORMAT I. Course Identification A. Course title A+ Computer Software B. Degree(s)/Certificate(s) toward which the course will apply (if applicable) Computer Information Systems – Computer Support Option 1. application to College Core requirement (if applicable) This course does apply to the College Core requirements 2. application to Major requirement (if applicable) This course does apply to the Major requirements C. First semester (or date where applicable) course will be offered Spring 2008 D. Delivery: 1. on-site/off-site On-Site 2. telecommunications (None) a. televised b. Internet c. other II. Transferability of course (if applicable) No Transfer III. Rationale for course addition, deletion, or change A. relationship to other courses in the curriculum 1. A+ Computer Software is a new course 2. A+ Computer Software is a component of the program Computer Information Systems – Computer Support Option B. linkage to program goals and objectives A+ Computer Software prepares students to install and manage a client operating system using Windows client 2000 and XP Professional operating systems. This provides skills necessary for the target occupations and for certification tests. C. initiating agency, governing body, or institution as may apply Computer Information System D. other rationale as may apply IV. Expectations for student performance Students will be able to: Describe the role and methodology of a Computer Operating System Install various operating systems and components Install commercial software packages V. Brief description of course evaluation methods Class Participation - 10% Students will have opportunities to question, present ideas and concepts, respond to questions from other students and instructor Written Assignments - 10% Students will be required to respond to brief answer and multiple choice questions Lab Assignment - 20% Students will be involved in lab projects Tests - 60% Three tests will measure student performance VI. Brief description of student outcomes assessment Performance on assignments and tests Performance on A+ Certification: OS Technologies test VII. General information A. Projected staff needs One instructor B. Projected student enrollment Forty Students per year C. Space requirements--classroom/laboratory, etc. needed Computer lab classroom with 20 computers and SMART equipment D. List and cost of required equipment and/or supplies to be furnished by the College 1. Existing inventory Computers, printer, overhead projector CIS department currently has the necessary PC’s, servers, routers, and software rights to support this proposal 2. Required purchases On-going modernization of CIS department equipment will be required and is included in department plans E. Equipment transfer requirements where applicable Not applicable F. Costs to the Student 1. Laboratory fees CIS laboratory fees for a 3 credit hour course. Lab fee for Fall 2006 is $16 per credit hour 2. List and cost of required equipment and/or supplies needed by the student Text Book (Current price ~ $75.00) USB Storage Device (Flash Drive) 3. Library resources: present offerings and anticipated texts, journals, video/audio tapes, computer software, etc. Library resources are adequate to support this proposal G. Official Course Syllabus in the following format: JEFFERSON COLLEGE COURSE SYLLABUS CISxxx A+ Computer Software 3 Credit Hours Prepared by: Associate Professor Donald E. LaPlante Professor Philip J. Levinson Associate Professor Michael Logan Assistant Professor David McNair Career and Technical Education Dr. John Keck, Dean CISxxx A+ Computer Software I. Catalogue Description 1. prerequisite and or co requisite: None 2. 3 credit hour award 3. Description Students will explore how computer operating systems interact with hardware. They will learn how to troubleshoot and maintain Linux and Windows OS and other computer software. II. Course General Objectives Students will be able to: Describe the role and methodology of a Computer Operating System Install various operating systems and components Install commercial software packages III. Course Outline (course content will be drawn from this) 1. Introducing and Comparing Operating Systems 2. How an OS Works with Hardware and Other Software 3. Understanding the Boot Process and Command Line 4. Supporting Windows 9x/Me 5. Understanding and Installing Windows 2000 and Windows NT 6. Managing and Troubleshooting Windows 2000 7. Installing and Using Windows XP Professional 8. Managing and Supporting Windows XP 9. Managing Memory 10. Supporting Hard Drives 11. Windows on a Network 12. Windows on the Internet 13. Printers, the Mac OS and Linux IV. Unit Objectives A. Introducing and Comparing Operating Systems a. What an operating system does b. How DOS began and how it is used today c. Differences between the various Windows operating systems d. Advantages and disadvantages of common non-Windows operating systems B. How an OS Works with Hardware and Other Software a. Hardware components of a PC b. How an OS relates to hardware and software c. System resources that hardware and software use for communication C. Understanding the Boot Process and Command Line a. How a computer boots and useful tools to troubleshoot failed booting D. E. F. G. H. I. J. K. L. M. b. How Windows manages floppy disks and hard drives c. How to use many commands at the command prompt Supporting Windows 9x/Me a. The Windows 9x/Me architecture b. Installing Windows 9x/Me c. Tools for using Windows 9x/Me d. The Windows 9x/Me boot process e. Troubleshooting Windows 9x/Me Understanding and Installing Windows 2000 and Windows NT a. Windows NT/2000/XP architecture b. Installing Windows 2000 Professional c. Installing hardware and applications with Windows 2000 Managing and Troubleshooting Windows 2000 a. The Windows NT/200/XP boot process b. How to troubleshoot the Windows 2000 boot process c. How to use maintenance and troubleshooting tools to support Windows 2000 Installing and Using Windows XP Professional a. About the features and architecture of Windows XP b. How to install Windows XP c. Installing hardware and applications with Windows XP Managing and Supporting Windows XP a. Windows XP security features b. Windows registry c. Tools for troubleshooting and maintaining Windows XP d. How to troubleshoot the Windows XP boot process Managing Memory a. The evolution of OS memory management b. How Windows manages memory c. How to troubleshoot OS problems with memory Supporting Hard Drives a. Supporting hard drives and making backups b. Viruses and other computer infestations c. Troubleshooting hard drives Windows on a Network a. Different types of physical network architectures b. How networking works with Windows c. How to configure a network card d. Sharing resources e. Troubleshooting tools and tips for network connections Windows on the Internet a. About the TCP/IP suite of protocols b. How to connect to the Internet using dial-up, DSL, and cable modems c. Supporting common Internet clients such as Web browsers, email clients, and file transfer software Printers, the Mac OS and Linux a. How to use Windows to support printers b. Starting up, using, and supporting hardware in the Mac OS c. The file structure of the Linux OS and some Linux commands V. Method(s) of Instruction 1. 2. 3. 4. VI. Lectures Demonstrations Guided interactive projects Hands-on projects Required Textbook(s) (with publication information) A+ Guide to Software Managing, Maintaining, and Troubleshooting, Third Edition Enhanced, Jean Andrews, Ph. D., Thomson Course Technology, 2006 VII. Required Materials (student) Writing Utensil USB Storage Device (Flash Drive) VIII. Supplemental References 1. Library Resources: present offerings and anticipated texts, journals, video/audio tapes, software, etc. Current library holdings are sufficient to support this proposal 2. Other None IX. Method of Evaluation (student outcomes assessment) Class Participation - 10% Students will have opportunities to question, present ideas and concepts, respond to questions from other students and instructor Written Assignments - 10% Students will be required to respond to brief answer and multiple choice questions Lab Assignment - 20% Students will be involved in lab projects Tests - 60% Three tests will measure student performance