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2005 Pioneer Home Audio Seminar VSX49TX 1 Pioneer Electronic Service, Inc. 2005 Welcome one and all! Your instructor…Dave Kraus 2 Introduction Why the VSX49TX? – The VSX49TX is not current product, however it tends to be the most difficult to repair! What will be covered? – 1. 2. 3. 4. 5. The receiver in general; more specifically… DSP circuitry Display & System Micro Amplifier and Protection circuit. Power Supply Trouble Shooting Tips 3 This seminar will be specifically about troubleshooting techniques, no operation instructions, no theory! 4 What will you get out of this? You will learn the most successful troubleshooting methods designed to get the unit on and off your bench as quickly as possible. You will learn more accurate repair techniques and avoid having to replace costly boards on out-of-warranty units. Replacing expensive boards can sometimes mean the difference between getting the repair or having the customer walk! 5 Bright Idea In an effort to keep you awake, we will break for minimum of 10 minutes every other hour of training! 6 Topics we will cover Minor disassembly DSP circuitry Amplifier & Protection circuits System Microprocessor Display Microprocessor Power Supply Additional resources 7 Disassembly • Remove no more than you have to! • Use caution when removing the back panel screws. They are different ! You are using your ESD wrist strap aren’t you? Sorry folks. ESD precautions are a fact of life! Why do your work over and over again due to 8 static damaged components! To start… 1. Place unit as pictured and remove top, bottom and side covers. 2. Prop up unit as pictured for easy access. 3. Remove all screws holding the DSP boards, as well as any attached connectors or wire ties. 9 Remove only the screws necessary as shown below. Why spend more time than you have to? 10 Use caution when removing screws. There are 3 different types ! 11 Keep track of the screw types. Correct place for screw with integral flat and attached star washer. 12 With the screws removed, gently pull back on the back panel, while extracting the DSP and DSP3 assemblies. 13 DSP boards removed 14 Digital Signal Processing The DSP circuit consists of 3 boards 1. AWK7719 DSP ASSY 2. AWK7727 DSP3 ASSY 3. AWK7725 DAC10 ASSY 15 DSP assemblies DAC10 ASSY #3 DSP3 ASSY #2 DSP ASSY #1 16 DSP ASSY 17 DSP3 ASSY 18 DAC10 ASSY 19 Setup DVD Digital Input either Coaxial or Optical Speaker setup 5.1 or 5 channel(without Subwoofer) Must use DVD with Surround information {Be sure to look at front panel display} For the purpose of this seminar, we will follow the left surround channel only. Indicators must illuminate for all channels driven. No illumination, no audio! 20 For your reference only Depending on the accuracy of your scope, this voltage, 5 volts (TTL level), may vary by + or - .5 volts. 21 DSP Audio Block Diagram 22 DSP Audio Circuit 23 DSP Audio Circuit…continued 24 DSP Audio Circuit…continued 25 DSP Audio Circuit…continued 26 DSP Audio Circuit…continued 27 DSP Audio Circuit…continued 28 Test point DIR & DIT Pin 3 IC112 DIR & DIT Pin 3 In 29 Test point DIR&DIT IC101 Pin 3 More noise than signal IC101 Pin 3 DIR & DIT In 30 Test point DIR&DIT Pin 25 IC101 Pin 25 DIR&DIT Out 31 Test point DIR&DIT Pin 25 IC101 Pin 25 DIR&DIT Out 32 Test point Selector IC112 Pin 3 IC 112 Pin 3 Selector In 33 Test point IC112 Pin 3 IC112 Pin 3 Selector In 34 Test point Selector IC112 Pin 4 IC112 Pin 4 Out 35 Test point Selector IC112 Pin 4 Test Point Pin 4 Out 36 Test point DSP1 IC301 Pin 6 IC301 DSP1 Pin 6 In 37 Test point DSP1 IC301 Pin 6 Waveform vary small. More noise than signal! 38 Test point DSP1 IC301 Pin 12 IC301 DSP1 Pin 12 Out 39 Test point DSP1 IC301 Pin 12 40 Test point DSP2 IC401 Pin 11 IC401 DSP2 Pin 11 In 41 Question… How do I troubleshoot the DSP2 IC? It’s located directly under the DSP3 ASSY. Answer.. Simply remove the DSP3 ASSY. There won’t be any sound output from the unit, but you can scope the digital waveform none the less! DSP2 IC is under here. 42 Test point DSP2 IC401Pin 11 In 43 DSP2 IC401 Pin 5 Out IC401 DSP2 Pin 5 Out 44 DSP2 IC401 Pin 5 Out 45 DSP3 IC501 Pin 6 In IC501 DSP3 Pin 6 In 46 DSP3 IC501 Pin 6 In 47 DSP3 IC501 Pin 12 Out IC501 DSP3 Pin 12 Out 48 DSP3 IC501 Pin 12 Out 49 DAC10 CN6002 Pin 11 In DAC10 ASSY CN6002 Pin 11 In 50 DAC10 CN6004 Pin 10 Out DAC10 ASSY CN6004 Pin 10 Out 51 DAC10 CN6004 Pin 10 Out End of the line! Analog audio! Success! 52 Conclusion to DSP troubleshooting 1. Follow the digital signal into and out of DSP1, DSP2 and DSP3 ICs. Compare to waveforms seen in this presentation. 2. Look at the digital signal entering DAC10 ASSY. Look for analog signal to follow. 3. Loss of signal at any point requires back tracking to last good test point. 53 DSP Audio Flow Path Ideal path to follow(Left Surround) JA107(DSP ASSY) IC101(DSP ASSY) IC112(DSP ASY) IC301(DSP1)(DSP ASSY) IC410(Selector)(DSP ASSY) IC401(DSP2)(DSP ASSY) CN707(DSP ASSY) CN6002(DAC10) IC6303(DAC10) IC6061(DAC10) IC6305(DAC10) CN5813(Mother ASSY) IC6301(DAC10) CN6004(DAC10) CN5818(Mother ASSY) Continued 54 Continued DSP Path CN5001(VR &Pre Out) IC5001(VR & Pre Out) IC5061(VR & Pre Out) CN5006(VR & Pre Out) CN4801(Power Amp) IC4401(Power Amp) JA4801(Power Amp) Speaker 55 DSP socket issues IC304 on DSP ASSY and IC504 on DSP3 ASSY Cold solder connections on these sockets can cause loss of audio in DSP mode. For complete loss of audio, at times associated with these sockets, try resoldering socket to PCB first. At the same time, clean and coat pins of socket and IC with DeOxit, or similar compound. If this doesn’t resolve the problem, remove the IC socket and solder the IC directly to the board. 56 DSP troubleshooting tips Complete loss of audio Step 1. Use Multi-Channel input jacks at rear. Step 2. Switch unit to Multi-Channel. Step 3. If audio returns, unit has a DSP ASSY problem. If still no audio, remove DSP ASSY board and repeat steps 1 and 2. If audio returns, probable cause…DSP ASSY. Step 4. If unit still has no audio, probable cause is VR & PRE OUT ASSY and beyond. Step 5. To further isolate the problem, remove Main in/ Preout jumpers and insert audio directly into Main in, front channel. If still no audio, unit has amplifier problem. Don’t forget to reinsert jumpers! 57 Easy tips for troubleshooting audio Loss of Analog audio Insert audio(Signal Injector), or noise(put finger on Test Point to generate noise), to ensure continuation of signal past that point. Move forward or backward in the circuit as needed. Noise on Analog audio channel Use capacitor, or just short(if there is no DC voltage present) Test Point to ground at any point to silence the noise. From that point and beyond, the circuit is OK. Move forward or backwards in the circuit as needed. Please use caution and exercise good judgment! 58 DSP questions? 59 Amplifier and Protection Circuit 60 Protection Circuit 61 Problem Unit shuts off… Display reads “AMP ERROR” Probable cause…Damaged amplifier components. 62 Can there be other causes? YES! How do I know if the amplifier is damaged for certain? 63 How to check for DC Offset CN5819 DC Detection, Pin 15. Should be low(0V + - .5V)in normal operation. A high(5V + - .5V) denotes DC Offset 64 and probable Amplifier damage. What if DC Offset is detected? How do I know which of the 7.1 channel(s) is bad? 65 Test points to narrow choices for DC Offset Please note: DC Offset at these Test points can only be measured when the Power Supply voltages are up to spec. 66 What if the voltage is within spec? Check these transistors for all channels. Possibly shorted! 67 None of those other parts bad? Last place to look! 68 Protection Circuit questions? 69 Amplifier 70 Amplifier Failures 1. Voltage Amp Bad Voltage Amp IC. If after replacing damaged IC(s), the amplifier(s) still shows DC Offset, one or both of these resistor(s) may be open! 71 Amplifier Failures 1. Amplifier output Number 1 cause Always replace in pairs. Don’t assume this is the only damage! 72 Amplifier Failures 2. Amplifier output If amplifier continues to have DC Offset after replacing output F.E.T.s, be sure to check these .1 Ohm resisters 73 Amplifier questions? 74 System Microprocessor Basics 75 Standby Voltage On/Off RYCTRL= Relay Control Don’t become confused! This output line controls the operation of the standby 5.6 V line, not the AC relays. 76 Energizing AC Relays If no DC Offset is present, Pins 58 and 60 will change state to control Port Expander IC. PIN 60 EXPOE2 Change of state enables Expander IC 1103 to allow data input. PIN 58 EXPDT2 Data output to Expander IC1103 to control AC1 and AC2 lines for AC relays. 77 Turn on signal for AC relays from Micro RAC1 & RAC2 To turn on AC Relays Tip…Look for change of state Data and control lines 78 Mute…Main and Multi-Room Pin 67 changes state to mute audio lines supplying MULTI-ROOM Outputs. Pin 66 changes state to mute all audio lines to MAIN amplifiers. 79 System Micro questions? 80 Display Microprocessor Basics 81 Turn on procedure Key Scan 1 line Key Scan in lines. Most important for Turn On, Key Scan 1. Look for low when pressing the Stand By button. This point, when statically measured, (when pushed) 14.9K Ohms to ground. IC3001 82 Communication between Micros Wake-Up output signal from IC3001, Pin 7, to input IC 5801, pin 20. 83 Volume up and down Volume up Look for change of state from high to low when turning volume up. Tip: Erratic voltage at Test point? Change Volume Encoder. 84 Volume down Look for change of state from high to low when turning volume down. Tip: Erratic voltage at Test point? Change Volume Encoder. 85 Changing inputs Look for change of state from high to low when turning the input knob to the left. Tip: Changing inputs by itself? 1. Look into bulletin SI-H04018-G.PDF 2. Change Input Encoder. 86 Changing inputs Look for change of state from high to low when turning the input knob to the right. Tip: Changing inputs by itself? 1. Look at bulletin SI-H04018-G.PDF 2. Change Input Encoder. 87 Display Micro questions? 88 Things to keep in mind First and foremost, don’t overlook the obvious! This is a very complex receiver. There are 16 fuses, A.K.A. IC Protectors, 11 regulator ICs and countless fusible resistors! There are published Tips related to nothing but blown fuses! 89 To aid in Troubleshooting First be sure the unit is not drawing more than 1.65 amps at 120 volts! Placing a short across C1002 will allow the unit to be run up slowly on a Variac. 90 Normal Condition Unit at idle, no input, no load (Note: 2.5 amp scale) 1.65 amp + or – 10% 91 Note to current draw… Normal current draw after settling, 1.65 amps. Note: The unit will draw in excess of 7.5 amps as you run up the AC voltage. Look for the current to drop as soon as you stop increasing the voltage. If it doesn’t, pull the plug! The unit is shorted! 92 Be sure to check all regulated supplies 93 Power supply voltages CN4004 1. 2. 3. 4. 5. 6. 7. 8. +5 volts Digital -5 volts Digital +5.6 volts -5.6 volts +5.6 volts +15 volts Tuner +20 volts -20 volts 94 Power supply voltages J4001 1. 2. +5 Ground 95 Power supply voltages J4004 1. 2. 3. 4. 5. 6. +27 volts Ground -27 volts +55 volts Ground -55 volts 96 Power supply voltages Very important! Stand by 5.6 volts for the microprocessor 97 Power Supply questions? 98 Service issues, Repair Tips Symptom: No audio Cure: Check for missing 5V line. Check IC4023 in Power Supply. Models Covered: VSX47TX, VSX49TX, VSX49TXI Tip Date: August 14 2004 99 Symptom: UNIT SHUTS DOWN INTERMITTANTLY. MAY NOT REACH 0dB REFERRENCE AUDIO LEVEL. Cure: MANY HIGH END, LOW IMPEADANCE SPEAKERS (Less than 6 ohms), CAN CAUSE UNIT TO GO INTO PROTECT MODE UNDER CERTAIN CIRCUMSTANCES. INSTALL SI BULLETIN: SIH03061-G Models Covered: VSX47TX, VSX49TX Tip Date: March 25 2004 This Tip involves the installation of replacement ICs and resistors on the Mother board. 100 Symptom: CAN NOT FIND IC504 ON DSP ASSY. AS PER SI-H03061-G. WHAT TO DO? Cure: IC504 IS ACTUALLY ON DSP3 ASSY. Models Covered: VSX49TX Tip Date: March 25 2004 101 Symptom: Channel out in Surround or Surround Back channel. Cure: Check appropriate DAC for channel, IC6402, IC6401, IC6302 and IC6301 on DAC10 PCB (AWK7725). Models Covered: VSX49TX Tip Date: February 07 2004 102 Symptom: Random digital noise(no audio) coming from speaker out. Cure: Missing +5V line to I/O PCB. Open IC4023(fuse) on Local Supply Assy. (AWX7887). IC4024(fuse) on -5V line will also cause the same problem. Models Covered: VSX47TX, VSX49TX Tip Date: February 07 2004 103 Symptom: Pop and static sound from Surround Right output. Cure: Tracked back to DAC, IC6302. Note: This same Pop and Static noise can be generated from any of the other channels, caused by the following ICs IC6301, IC6201, IC6202, IC6301, IC6302, IC6401, and IC6402 located on the DAC10 PCB (AWK7725). Models Covered: VSX49TX Tip Date: February 05 2004 104 Symptom: Once powered up, the shuts off and continues to cycle on and off. Cure: Found missing 5.6V "v" line (CN4004, pin 3) due to open IC4035 (ICP 1.25A, AEK7010) on the "Local Supply Assy" (AWX7887) board. Replaced and restored normal operation. Models Covered: VSX47, VSX47TX, VSX49, VSX49TX Tip Date: November 04 2003 105 Symptom: No Right channel. All other functions are fine. Cure: Found loose mounting nut on Input Select control. Tightened same. Right channel audio was restored. Models Covered: VSX49TX Tip Date: August 25 2003 106 107 Bulletin: SCH04004 Models Covered: VSX49TX, VSX49TXI, VSAAX10AIS, VSAAX10IS, VSXAX10, VSXAX10IG June 01 2004 Subject: See SI Bulletin This Tip involves correction to Service Manual. Reason: See SI Bulletin SCH04004.pdf File Size: KB Bulletin: SI-H03090B-G Models Covered: VSX49TX, VSX47TX, VSX49TXI, VSAAX10, VSXAX10, VSXAX10IS, VSXAX10IG February 20 2004 Subject: Main volume level unexpectedly turns up/down. Reason: Depending on the position of the rotary encoder, neutral voltage (approx. 2.5 volts) appears at output of the encoder. The Display Micro in the unit may become confused. SI-H03090B-G.pdf File Size: KB Bulletin: SI-H04051 Models Covered: VSX49TX, VSAAX10, VSXAX10, VSX49TXI, VSAAX10IS, VSXAX10IG December 11 2003 Subject: Change the capacitors in VR & PRE OUT ASSY(AWX7888) and DAC10 ASSY (AWK7225). Reason: To improve the sound quality. This Tip involves changing SI-H04051.pdf Capacitor values. 108 Bulletin: SI-H04049 Models Covered: VSX49TX, VSX47TX, VSAAX10, VSXAX10, VSX49TXI, VSAAX10IS, VSXAX10IG, VSX59TXI December 05 2003 Subject: Change resistor (R2351) in S-VIDEO Assy. Reason: To improve the performance of Video circuit. SI-H04049.pdf File Size: KB Bulletin: SI-H04024 Models Covered: VSX49TX, VSAAX10, VSX47TX, VSX49TXI, VSAAX10IS, VSXAX10IG September 16 2003 Subject: Change of parts in DSP ASSY. Reason: Standardization of parts. SI-H04024.pdf File Size: KB Bulletin: SI-H04018-G Models Covered: VSX49TX, VSX47TX, VSAAX10, VSXAX10, VSX49TXI, VSXAX10IG, VSAAX10IS July 01 2003 Subject: Input selector/Listening mode selector unexpectedly switches to a different source /a different mode. Reason: Main microcomputer may miss-detect the output voltage from the rotary encoders. SI-H04018-G.pdf File Size: KB 109 File Size: KB Bulletin: SI-PG02007 Models Covered: VSX49TX July 01 2003 Subject: VSX49TX Fire Wire upgrade Reason: No longer applicable SI-PG02007.pdf File Size: KB Bulletin: SI-H03088 Models Covered: VSX49TX, VSX49TXI March 06 2003 Subject: See SI Bulletin Reason: See SI Bulletin This Tip involves entering the Service Mode. SI-H03088.pdf File Size: KB Bulletin: SI-H03072 Models Covered: VSX49TX January 20 2003 Subject: See SI Bulletin Reason: See SI Bulletin This Tip involves correction of the DSP board part number. SI-H03072.pdf 110 File Size: KB Bulletin: SI-H03068 Models Covered: VSX29TX, VSAE07, VSX39TX, VSAE08, VSX49TX, VSAAX10, VSX49TXI, VSAAX10IS, VSXAX10IG January 20 2003 Subject: Additional information regarding the directions for removing PCB ASSY.(Remove two resistors from PCB ASSY before installing it to the remote unit.)Please refer to page: 3/5 - page: Reason: Production convenience. SI-H03068.pdf File Size: KB Bulletin: SI-H03061-G Models Covered: VSX49TX, VSX47TX, VSAAX10, VSXAX10 December 03 2002 Subject: When using speakers in which the actual impedance is very low and the input signal is a very high level, power down is activated. Reason: In some popular expensive speakers (such as some models of B&W speakers), the actual impedance seems to be lower than the catalog spec (8 ohms or 6 ohms) This Tip involves changing ICs and resistors on the Mother board. SI-H03061-G.pdf File Size: KB 111 File Size: KB Bulletin: SI-H03023-G Models Covered: VSAAX10, VSX49TX, VSX47TX, VSXAX10 May 29 2002 Subject: This problem occurs only with these conditions; sound with a digital connection (such as DVD) stops for a moment when a source unit is being connected Reason: When the source unit is turned on/off, the optical signal from the source unit stops for a moment along with this incident PLL will be locked off in the DIR-IC. SI-H03023-G.pdf File Size: KB Bulletin: SI-H03012 Models Covered: VSX49TX May 02 2002 Subject: Addition of Capacitors to V-CONVERT Assy Reason: To prevent the oscillation of the Video Amp. SI-H03012.pdf 112 File Size: KB Bulletin: SI-H02081-G Models Covered: VSX49TX, VSX47TX March 15 2002 Subject: Updated specification. Some models from other manufacture have already adopted. Reason: To meet with new format of Digital signal (88.2KHz). Though the new digital format will be affected in 2002, some models from other manufactures have already been updated. SI-H02081-G.pdf File Size: KB Bulletin: SI-H02056 Models Covered: VSX49TX November 08 2001 Subject: See SI Bulletin Reason: See SI Bulletin This Tip involves correction of the SI-H02056.pdf File Size: KB Service Manual. 113 Any other questions? 114 One brief note on ESD Located on our PioneerElectronics.com website under training… 5S ESD Training The importance of ESD safe practice and preparation is vital to our mutual success. It’s no longer business as usual in the Digital Environment. Precautions must be taken or damage WILL occur… Why spend additional time and money on ESD blown parts! 115 Make sure you have the basics! 1. ESD Work mat 2. ESD Wrist strap 3. Training! 116 Additional resources for ESD information… 1. Ecosystems.com 2. Disco.com 117 Technical help via the Web Datasheets! 118 DatasheetArchive.com Freescale.com Adobe Acrobat Files AK4114VQ TC74VHC257FT AK5383VS TC9274N-016 BU4094BC PCM1704U-1 119 We sincerely hope you will benefit from the information presented here today. Thank you for Attending! 120