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ABSTRACT Approximately 20% of all workers in industrialized countries and 15 million Americans have work hours which overlap with the typical sleep period (United States [U.S.] Bureau of Labor Statistics, 2007). All shift workers are at risk for shift work sleep disorder (SWSD), a type of circadian rhythm sleep disorder (CRSD) characterized by excessive sleepiness and insomnia. Approximately 10% of shift workers meet the diagnostic criteria for SWSD (Schwartz & Roth, 2006). Although shift work schedules and sleep insufficiency negatively affect health, safety, and the quality of life of workers, SWSD remains an under-recognized and undertreated condition. SWSD has serious medical, psychological, social, and quality of life consequences for individual workers. It also affects organizations through increased health care costs, impaired job performance, and decreased productivity (Schwartz & Roth, 2006). Fatigue in workers is a public health concern since it has been linked to industrial accidents, medical errors, and traffic injuries and fatalities. The occupational and environmental health nurse (OEHN) plays a vital role in management of SWSD in the workplace using a comprehensive, interdisciplinary approach. Strategies such as adjusting work schedules, educating employees, families, supervisors, and managers about SWSD and adaptive strategies, and implementing early referral and treatment to affected workers may prevent or mitigate the negative consequences of SWSD. Keywords: occupational health nursing, shift work sleep disorder, workplace fatigue ii TABLE OF CONTENTS Page Abstract ........................................................................................................................................... ii Table of Contents ........................................................................................................................... iii List of Tables .................................................................................................................................. vi List of Figures……………………………………………………………………………….......vii Chapters: I. INTRODUCTION..............................................................................................................1 Definitions............................................................................................................................1 Circadian Rhythms.........................................................................................................1 Circadian Rhythm Sleep Disorders ................................................................................2 Shift Work ......................................................................................................................3 Shift Work Sleep Disorder (SWSD) ..............................................................................5 Problems with Lack of Sleep ...............................................................................................6 Importance and Benefits of Sleep on Body Processes .........................................................9 Need for a Comprehensive Approach to Manage SWSD in the Workforce ..................... 11 Purpose of Paper ................................................................................................................ 11 II. LITERATURE REVIEW ................................................................................................12 Incidence/Prevalence .........................................................................................................12 Risk Factors for SWSD in the Workplace .........................................................................16 Shift Schedules.............................................................................................................16 Physical Environment ..................................................................................................17 Individual Risk Factors ................................................................................................17 iii Page Substance Use and Abuse ............................................................................................17 Medication Use ............................................................................................................18 Comorbid Conditions ...................................................................................................18 Aging and Gender Differences ....................................................................................18 Stress, Anxiety, and Depression...................................................................................19 Consequences of SWSD ....................................................................................................19 Treatment Strategies ..........................................................................................................23 Behavioral Changes .....................................................................................................23 Medications ..................................................................................................................24 Phototherapy ................................................................................................................25 Melatonin .....................................................................................................................25 Napping ........................................................................................................................26 Barriers to Effective Management of SWSD in the Workplace ........................................26 Cost to Employers ..............................................................................................................29 III. COMPREHENSIVE APPROACH TO SHIFT WORK SLEEP DISORDER MANAGEMENT USING A MULTIDISICIPLINARY APPROACH ........................31 Assessment .........................................................................................................................31 Planning…………….. .......................................................................................................34 Implementation ..................................................................................................................35 Education/Training.......................................................................................................35 Incident Investigation………………………………………………………………...38 Referrals .......................................................................................................................39 iv Page Work Design ................................................................................................................39 Workplace Conditions ..................................................................................................40 Access to Care..............................................................................................................41 Resources .....................................................................................................................42 Evaluation… ......................................................................................................................42 Leading and Lagging Indicators ..................................................................................42 IV. IMPLICATIONS FOR THE OCCUPATIONAL AND ENVIRONMENTAL HEALTH NURSE ............................................................................................................44 Primary Prevention ............................................................................................................44 Secondary Prevention ........................................................................................................46 Tertiary Prevention.............................................................................................................47 V. CONCLUSIONS/RECOMMENDATIONS ..................................................................48 Conclusions and Recommendations……………………………………………………..48 Future Research………………………………………………………………………….51 References……………………………………………………………………………….. ............53 v LIST OF TABLES Page 1.1 International Classification of Sleep Disorders: Categories of Circadian Rhythm Sleep Disorders with Typical Clinical Features………………………………………….4 2.1 Adults Reporting Selected Sleep Behaviors in 12 States by Characteristics— Behavioral Risk Factor Surveillance System, United States, 2009……………….........15 vi LIST OF FIGURES Page 1.1 National Sleep Foundation Sleep Duration Recommendations…………………………..7 2.1 Age-Adjusted Percentage of Adults Who Reported 30 Days of Insufficient Rest or Sleep During the Preceding 30 Days—Behavioral Risk Factor Surveillance System, United States, 2008…………….. ......................................................................................13 3.1 Epworth Sleepiness Scale ..................................................................................................33 3.2 Signs of Excessive Fatigue ................................................................................................37 vii CHAPTER I INTRODUCTION With more workers engaged in irregular and non-standard working hours due to 24-hour operations. Occupational health professionals must understand the physiological and psychological effects of shift work, circadian disruption, and the role sleep plays in health outcomes. This is essential to protect the health and well-being of workers. Definitions Sleep disorders, or somnipathies, are medical disorders of sleep patterns. The International Classification of Sleep Disorders (ICSD-3) identifies over 80 types of sleep disorders that affect the normal daytime wakefulness and night time sleep cycle (American Academy of Sleep Medicine [AASM], 2014a; Office of Disability Employment Policy, 2013; Thorpy, 2012). Commonly encountered sleep disorders in medicine and psychiatry include insomnias, hypersomnias, sleep-related breathing disorders, parasomnias, sleep movement disorders (e.g., restless leg syndrome, period limb movement disorder), and circadian rhythm sleep disorders (AASM, 2014a). Circadian Rhythms Circadian comes from the Latin words circa meaning about and diem which means day. It refers to bodily rhythms which vary throughout the day (American College of Emergency Physicians [ACEP], 2014). Circadian rhythms are physiological and behavioral changes in the body which occur on approximately a 24 hour cycle. Circadian rhythms dictate changes in hormones levels, the body temperature cycle, appetite, and feelings of alertness. The light-dark cycle affects circadian rhythms, and they usually work in concert with each other (Circadian 1 Sleep Disorders Network, 2014). Bodily functions such as the sleep/wake cycle, vital signs (i.e., temperature, heart rate, blood pressure, and respiratory rate), urinary excretion, cell division, and hormone production all exhibit a circadian rhythm (ACEP, 2014; Harrington, 2001). Most circadian rhythms have endogenous and exogenous components which complement each other to support body functioning. The endogenous component is regulated by a small group of cells in the hypothalamus of the brain called the suprachiasmatic nuclei (SCN). The exogenous component is composed of various time clues in the environment, such as social activities, exercise and the light/dark cycle, which are known as zeitgebers (ACEP, 2014; Whitehead, Thomas, & Slapper, 1992). Physiological problems can occur when the working, eating, and sleeping phases change. For example, because heat is generated to metabolize food and use muscles during the day, the circadian rhythm of temperature normally peaks around 4 p.m. It reaches a low at about 4 a.m. when eating and muscle activity decline during sleep (ACEP, 2014). Experimental conditions demonstrate that circadian rhythms remain unchanged even when environmental factors are changed. When subjects were kept awake, in bed, and fed the same amount of calories every hour, they still exhibited approximately the same temperature curves (ACEP, 2014). Therefore, when individuals are forced to eat and move during typical sleeping hours, the endogenous and exogenous factors work against each other and body temperature cycles and hormone levels related to immune function and metabolism are disturbed (ACEP, 2014). Circadian Rhythm Sleep Disorders The Diagnostic and Statistical Manual (DSM-5) defines circadian rhythm sleep-wake disorders as: 2 persistent or recurrent patterns of sleep disruption that is primarily due to an alteration of the circadian system or to a misalignment between the endogenous circadian rhythm and the sleep-wake schedule required by an individual's physical environment or social or professional schedule. The sleep disruption leads to excessive sleepiness or insomnia, or both. The sleep disturbance causes clinically significant distress or impairment in social, occupational, and other important areas of functioning. (American Psychiatric Association, 2013, p. 390) Under extremely controlled, experimental conditions, it is possible to reverse the body’s sleep/wake cycle, but it is difficult under ‘real life’ conditions where schedules are not strictly controlled (Harrington, 2001). When circadian disruption or mismatch occurs, individuals usually experience an inability to fall asleep, and wake up at a desired time, and have excessive sleepiness at other times of the day (Kim, Lee, & Duffy, 2013). The symptoms disturb individuals on a personal, occupational, and social level (Avidan, 2007). CRSDs have six subtypes, which are described in Table 1.1. They are delayed sleep phase type, advanced sleep phase type, irregular sleep wake type, free running type, jet lag type, and shift work type (Kim et al., 2013). Shift Work According to the National Sleep Foundation (NSF) (2014), the term “shift work” generally includes any working hours other than the traditional daylight hours (i.e., 9:00 a.m. to 5:00 p.m.). Shift work includes evening, night, early morning, or rotating shifts as well as irregular, flexible, variable, and non-standard working hours (NSF, 2014). Shift work can be permanent, when people work regularly on only one shift, or rotating, when people alternate on different shifts. Shift work may or may not include part or all of the night. 3 TABLE 1.1 INTERNATIONAL CLASSIFICATION OF SLEEP DISORDERS: CATEGORIES OF CIRCADIAN RHYTHM SLEEP DISORDERS WITH TYPICAL CLINICAL FEATURES Disorder Clinical Features Delayed Sleep Phase Type Sleep and wake times are delayed (later) compared to normal individuals and desired times, with striking inability to fall asleep and wake earlier at the desired time Advanced Sleep Phase Type Sleep and wake times are advanced (earlier) compared to normal individuals and desired times, with striking inability to remain awake and remain asleep until the desired time Irregular SleepWake Type Unrecognizable pattern and disorganized sleep and wake times, with insomnia and/or excessive daytime sleepiness Free Running Type Bedtimes are delayed (later) by 1-2 hours a day with insomnia and inability to wake in the morning Jet Lag Type Inability to fall asleep and wake at times compatible with desired times due to recent travel to new time zone Shift Work Type Inability to fall sleep (during the day) and remain awake (at night) at times required for work schedule Source: Kim et al., 2013 4 Shift Work Sleep Disorder (SWSD) The diagnosis of SWSD, also referred to as shift work disorder or shift work type sleep disorder, is comprised of the following criteria in the International Classification of Sleep Disorders-3rd edition (ICSD-3): 1. Complaints of insomnia and/or excessive sleepiness, accompanied by a reduction of total sleep time, which is associated with a recurring work schedule that overlaps the usual time for sleep, 2. Symptoms that have been present and associated with the shift work schedule for at least 3 months, 3. Sleep log and actigraphical (i.e., sleep movement) monitoring (whenever possible and preferably with concurrent light exposure measurement) for at least 14 days (work and free days) that demonstrates a disturbed sleep and wake pattern, and 4. Sleep and/or wake disturbance that is not explained by another sleep disorder, a medical or neurological disorder, mental disorder, medication use, poor sleep hygiene, or substance use disorder. (Berry & Wagner, 2015, p. 647) The two major symptoms of SWSD, insomnia and excessive sleepiness, must be associated with a work shift which occurs during the hours that are usual sleep times, such as night, or early morning hours (Drake, Roehrs, Richardson, Walsh, & Roth, 2004). In most cases, sleep time is reduced by approximately one to four hours, and sleep quality is described as unsatisfactory. The individual usually experiences difficulties with sleep initiation and awakening, and diminished alertness which impairs mental ability and work performance (Schwartz & Roth, 2008). The distinction between a ‘normal’ and an ‘abnormal’ response to shift 5 work is not definitive and SWSD is differentiated from simply poor adaptation to shift work by clinically significant, persistent sleepiness and insomnia (Culpepper, 2010). Sleep studies, sleep logs, and actigraphical monitoring criteria are used to make the diagnosis (AASM, 2014a). The symptoms of SWSD generally interfere with work and family life, and overall health and quality of life. According to the AASM (2014b), many workers may have difficulty adjusting to a new shift, and it may be difficult to determine a normal versus a pathological response to the circadian misalignment of the sleep-wake schedule. More recent data suggest that workers who appear to be adapting well to shift work may have unrecognized physiological issues (Neurology MedLink, 2014). Problems with Lack of Sleep The recommended level of sleep differs across the age spectrum (Figure 1.1), with a gradual decrease in the hours of sleep needed as one ages. Chronic lack of sleep is associated with conditions such as high blood pressure, heart disease, diabetes, several types of cancer, and even shortened life expectancy (Culpepper, 2010). Three large, cross-sectional epidemiological studies revealed an approximately 15% increase in mortality from all causes among those who slept five hours or less per night (Division of Sleep Medicine at Harvard Medical School, 2007a). According to Strine and Chapman (2005), individuals who reported sleep insufficiency were also more likely to smoke, be sedentary, obese and, among men, abuse alcohol. When health-related quality of life (HRQOL) was assessed, respondents who reported obtaining insufficient sleep on a frequent basis (not enough sleep on 14 days or more over the past 30 days) were significantly more likely to report “poor general health, frequent physical distress, frequent 6 FIGURE 1.1 Source: NSF, 2015b 7 mental distress, activity limitations, depressive symptoms, and anxiety, and pain” (Strine & Chapman, 2005, p. 23). Chronic sleep issues have also been associated with mood disorders such as depression, anxiety and mental distress (Division of Sleep Medicine at Harvard Medical School, 2007a). Studies have shown that individuals who were able to sleep only four to four and one-half hours per night reported feeling more stressed, sad, angry, mentally exhausted, and showed declining levels of optimism and sociability (Division of Sleep Medicine at Harvard Medical School, 2007a). Lack of sleep and sleep disorders may result in family disruption by impairing family cohesiveness and even lead to marital issues and divorce (Institute of Medicine [IOM], 2006). Poor sleep quality may affect an individual’s capacity to care for children or ill family members as well. The exact economic impact of poor sleep is not known, but it is estimated that tens of billions of dollars are spent annually on medications and medical care due to sleep problems (IOM, 2006). According to two large studies (Åkerstedt,, Fredlund, Gillberg, & Janson, 2002; Swaen, Van Amelsvoort, Bultmann, & Kant, 2003), after adjusting for other risk factors, highly fatigued workers were 70% more likely to be involved in accidents than were workers reporting low fatigue levels. In addition, workers reporting disturbed sleep were nearly twice as likely to die in work-related accidents (Åkerstedt, Fredlund et al., 2002). Drowsy driving is responsible for 20% of all motor vehicle accidents annually in the U.S., which amounts to approximately 1 million crashes, 500,000 injuries, and 8,000 deaths each year (National Highway Traffic Safety Administration, 2011). According to a NSF (2015b) survey, one-third of all adult drivers say they have fallen asleep at the wheel. Wakefulness for 24 hours impairs behavioral performance comparable to having a blood alcohol level of 0.10% (the 8 legal limit for driving is 0.08% in the U.S.) (National Institute for Occupational Safety and Health [NIOSH], 2015; Dawson & Reid, 1997). The public health effects of fatigue and sleep loss have been demonstrated by environmental disasters such as the oil spill of the Exxon Valdez tanker and the chemical plant disaster in Bhopal, India. Fatigue and shift work were found to be contributing factors to incidents such as the Three Mile Island nuclear power station release in 1979, Challenger Space Shuttle rocket explosion in 1986, Chernobyl nuclear power station release in 1986, Clapham Junction rail crash in 1988, and Buncefield oil refinery explosion in 2005 (Health and Safety Authority, 2012). Relationships between medical errors, sleep loss, and extended hours of work by doctors and nurses have also been well documented (IOM, 1999). The Division of Sleep Medicine at Harvard Medical School (2007c) reported that hospitals could reduce the number of medical errors by as much as 36% by limiting an individual doctor’s work shifts to 16 hours and reducing work hours to no more than 80 per week (Lockley et al., 2007). Despite the numerous physical and mental health problems, accidents, injuries, mortality, and loss of productivity associated with it, chronic sleep insufficiency is still an under addressed public health issue. Insufficient sleep, unlike other health risk factors such as smoking, excessive alcohol consumption, obesity, and physical inactivity, has historically received much less attention in both the public health and clinical settings (Perry, Patil, & Presley-Cantrell, 2013). Importance and Benefits of Sleep on Body Processes Sleep is vital to many body processes such as memory and learning, metabolism, immune function, and cardiovascular responses. It is an opportunity for the body to repair and rejuvenate itself (Division of Sleep Medicine at Harvard Medical School, 2007d). Sleep is thought to be correlated with changes in the structure and organization of the brain, a phenomenon, known as 9 brain plasticity (Division of Sleep Medicine at Harvard Medical School, 2007d). The quantity and quality of sleep has an impact on learning and memory in two distinct ways. First, adequate sleep allows an individual to focus attention optimally and learn efficiently. Second, sleep plays a role in the acquisition and stabilization of memories, which is essential for learning new information (Marquie, Tucker, Folkard, Gentil, & Ansiau, 2014). Sleep and rest enable neurons to coordinate information properly so that previously learned information may be accessed. Alertness, and sound decision making capability (i.e., judgment) are dependent on adequate sleep (Division of Sleep Medicine at Harvard Medical School, 2007b). Many restorative body functions such as muscle growth, tissue repair, protein synthesis, and growth hormone release occur mostly or entirely during sleep (Division of Sleep Medicine at Harvard Medical School, 2007d). Sleep decreases cortisol levels, which, if elevated, lead to the development of insulin resistance, a risk factor for obesity and type two diabetes (Spiegel, Leproult, & Van Cauter, 1999). Sleep and the circadian system also regulate immunological processes. Sleep deprivation and the accompanying stress response may lead to pro-inflammatory cytokines, or chronic lowgrade inflammation, and immunodeficiency (Besedovsky, Lange, & Born, 2012). The cardiovascular system is depressed during the deep sleep stages, also known as nonREM (rapid eye movement) sleep. During deep sleep, the heart rate and blood pressure decrease, respiratory rate slows and the core body temperature drops. Inadequate sleep in people who have existing hypertension can cause elevated blood pressure throughout the following day which may explain the correlation between poor sleep and cardiovascular disease and stroke (Division of Sleep Medicine at Harvard Medical School, 2007a). 10 Need for a Comprehensive Approach to Manage SWSD in the Workforce Worker fatigue and excessive sleepiness, which are characteristics of SWSD, can negatively affect individual health and quality of life as well organizational safety and productivity. According to the American College of Occupational and Environmental Medicine (ACOEM), a comprehensive approach to manage fatigue in the workplace requires active participation at all levels of an organization (ACOEM, 2012). The OEHN should be instrumental in developing and implementing an approach to manage SWSD in the workplace, and coordinate efforts with other members of the occupational health team, human resources, as well as workers and their families. Purpose of Paper The purpose of this paper is to describe SWSD and its impact on workers and organizations. Interdisciplinary management strategies will be reviewed with emphasis on opportunities for the OEHN to prevent and mitigate its negative consequences. 11 CHAPTER II LITERATURE REVIEW Incidence/Prevalence Approximately 40 million Americans are diagnosed with a chronic long-term sleep disorder each year. Twenty million people have occasional sleep problems (National Institute of Neurological Disorders and Stroke, 2014). The major causes of sleep loss include lifestyle and occupational factors and specific sleep disorders. The CDC analyzed data in the Behavioral Risk Factor Surveillance System (BRFSS) in 2009 and found from the 74,571 adult respondents in 12 states (California, Georgia, Hawaii, Illinois, Kansas, Louisiana, Maryland, Minnesota, Nebraska, New York, Texas, and Wyoming): 35.3% reported having < 7 hours of sleep on average during a 24-hour period, 48.0% reported snoring, 37.9% reported unintentionally falling asleep during the day at least 1 day in the preceding 30 days, and 4.7% reported nodding off or falling asleep while driving in the preceding 30 days. (CDC, 2011, p. 233) The distribution of reported days of insufficient rest or sleep varies among states and territories (Figure 2.1). The lowest age-standardized prevalences of 30 days of insufficient rest or sleep in the preceding 30 days were observed in North Dakota (7.4%), California (8.0%), District of Columbia (8.5%), Wisconsin (8.6%), and Oregon (8.8%); the highest were observed in Puerto Rico (14.0%), Oklahoma (14.3%), Kentucky (14.4%), Tennessee (14.8%), and West Virginia (19.3%). CDC (2009) concluded that further studies are needed to explain gender and 12 FIGURE 2.1 AGE-ADJUSTED* PERCENTAGE OF ADULTS WHO REPORTED 30 DAYS OF INSUFFICIENT REST OR SLEEP† DURING THE PRECEDING 30 DAYS— BEHAVIORAL RISK FACTOR SURVEILLANCE SYSTEM, UNITED STATES,§ 2008 Source: CDC, 2009 * Age adjusted to 2000 projected U.S. population. † Determined by response to the question, "During the past 30 days, for about how many days have you felt you did not get enough rest or sleep?" § Includes the 50 states, District of Columbia, Guam, Puerto Rico, and U.S. Virgin Islands. 13 racial/ethnic differences apparent in these results. Women are underrepresented in studies of sleep and sleep disorders, and racial and more ethnic minorities report sleep durations that are associated with increased mortality (CDC, 2009). When selected sleep behaviors were analyzed (Table 2.1), adults aged 18-24 years (43.7%) and ≥65 years (44.6%) were significantly more likely to report unintentionally falling asleep during the day at least once in the past month than all other age groups, as were persons from all other racial/ethnic categories compared with non-Hispanic whites (33.4%). No significant difference was observed by sex. Persons aged ≥65 years (2.0%) were significantly less likely to report nodding off or falling asleep while driving in the preceding 30 days than persons aged 25-34 years (7.2%), 35-44 years (5.7%), 18-24 years (4.5%), 45-54 years (3.9%), and 55-64 years (3.1%). Hispanics (6.3%), non-Hispanic blacks (6.5%), and non-Hispanics of other races (7.2%) all were significantly more likely to report this behavior than non-Hispanic whites (3.2%). Men were more likely (5.8%) to report this behavior, compared with women (3.5%) (CDC, 2009). Typical occupations which involve shift work include law enforcement officers, firefighters, military members, health care workers, retail clerks, convenient store employees, restaurant staff, truckers, airline pilots, flight attendants, and others in industries which require 24 hour operation. In general, working people sleep less than those not employed, and 38% of all working people consider themselves fatigued (CDC, 2009). Those who have multiple jobs sleep less than those with only one job. Sleep duration also tends to be shorter on workdays compared to non-working days (Rosa, 2005). 14 TABLE 2.1 Source: CDC, 2009 15 Approximately 20% of the U.S. workforce is employed in shift work, and 25-30% of shift workers experience symptoms of excessive sleepiness or insomnia (Beers, 2000), and 5% to 10% of those experience sleep-wake disturbances severe enough to be diagnosed (per the ICSD) as SWSD (Drake et al., 2004). The exact prevalence of SWSD by shift worked is unknown, but according to a study by Drake et al. (2004), which combined formal diagnostic criteria with an epidemiologic sample (using questionnaire data and not clinical evaluation), 32.1% of night workers and 26.1% of rotating workers met the minimum criteria for SWSD (Sack et al., 2007). In some cases, the symptoms of SWSD often persist even after shift work is stopped (Åkerstedt & Wright, 2009). Risk Factors for SWSD in the Workplace Every shift worker may be considered at risk for SWSD. Factors which predispose a worker to poor adaptation to shift work in general may also increase the likelihood of SWSD. Shift Schedules Scheduling which requires early morning start times, late evening shifts, split shifts, or shifts over 12 hours in length puts workers at risk for circadian misalignment (ACOEM, 2012). Shift rotation patterns and durations which are not ideal, and insufficient rest breaks within and between shifts can negatively affect adaptation to shift work. Overtime and extended (e.g., beyond 8 hours) work shifts with inadequate time off due to ‘self-scheduling,’ ‘swapping,’ or trading hours, as well as ‘on call’ work hours may affect the ability to obtain the needed amount of sleep. Erratic shift patterns, reverse rotation (e.g., rotating from nights to days), and length of rotation (either too fast or permanent night) may interfere with achieving sufficient sleep. Clockwise shift rotation is preferred, since it follows the natural adaptive pattern of the sleep period. When a worker on a permanent night shift attempts to stay awake during the day and 16 sleep at night during days not working, it is less likely full adaptation will be possible. Shift rotation every 2 days is tolerated better than every 7 to 14 days, and longer rotations of a month or more allow for better accommodation (Rogers, Randolph, & Mastroianni, 2009). Physical Environment The physical environment of the work facility, such as temperatures which are not comfortable as the body temperature drops, inadequate lighting, poor ventilation, no areas for workers to rest and lack of canteens or cafeterias on-site with healthy food options put the worker at higher risk for decreased adaptation to shift work. Shift workers also may also have less tolerance to chemicals used in the workplace because circadian rhythm changes make the body more sensitive to toxins at certain times of day (NIOSH, 1997). Individual Risk Factors Individual risk factors for SWSD include preexisting sleep disorders, such as obstructive apnea disease, or restless leg syndrome (RLS). Sleep disorders are often overlooked by health care providers as demonstrated in a study of health care screening clinics. Only 43% included sleep-related questions on their screening batteries compared with 100% for smoking and alcohol, 93% for healthy eating, and 86% for physical activity (Perry et al., 2013). Substance Use and Abuse Sleep disturbances have been associated with drug use, drug abuse, and withdrawal from drug abuse (Division of Sleep Medicine at Harvard Medical School, 2007a). Alcohol has been linked to sleep disturbances since it is used as a mild sedative by people with insomnia. The sedative quality of alcohol is only temporary, and as it is processed, it may cause arousal and result in wakefulness (Division of Sleep Medicine at Harvard Medical School, 2007a). Illegal or 17 illicit drugs such as marijuana (legality varies by state), heroin, cocaine, amphetamines, and methamphetamines, may also interfere with sleep quality and duration (Cleveland Clinic, 2013). Medication Use Side effects of medications, especially those which cause restlessness or somnolence, may interfere with sleep timing and duration as well. Prescription drugs such as, blood pressure medication, hormones and oral contraceptives, steroids (including prednisone), respiratory medications, diet pills, attention deficit medications, and some antidepressants may impair sleep. Common non-prescription drugs or substances like pseudoephedrine, nicotine, and caffeine may also cause sleep issues (Cleveland Clinic, 2013). Comorbid Conditions Comorbid conditions may independently cause insomnia or sleepiness or contribute to it. Conditions such as heart disease, diabetes, cancer, or treatments for these conditions may compound fatigue and predispose the worker to SWSD (Rajaratnam, Howard, & Grunstein, 2013). Other conditions known to impair sleep quality or quantity include RLS, acid reflux, irritable bowel syndrome, gastric ulcer disease, musculoskeletal disorders, arthritis, dental and orofacial pain, spinal cord damage, burns, overactive bladder and depression (IOM, 2006). Aging and Gender Differences Sleep regulation can become a problem for the older worker since sleep studies show that sleep becomes more fragmented (i.e., waking up during the night) with aging (Harrington, 2001). According to Blok and de Looze (2011), there is no conclusive evidence that older workers tolerate shift work less effectively than younger workers, and more research is needed in this area. Women have been documented to tolerate shift work less successfully than males, which 18 may be related to greater domestic obligations and to the tendency for women to report health symptoms more often than men (Harrington, 2001). Stress, Anxiety, and Depression Stress, anxiety, and depression have been found to have a detrimental effect on the ability to fall asleep or maintain a sleep state. Stress caused by family responsibilities, such as child or elder care, or other commitments may put the worker at increased risk for SWSD due to sacrificing sleep to fulfill obligations. Results of a cross sectional study in Sweden by Åkerstedt, Knutsson et al. (2002) indicated that that work stress variables such as high work demands, low social support at work and physically demanding work are associated with sleep disturbances. Depression is one of the most common comorbidities with insomnia (IOM, 2006). According to Breslau, Roth, Rosenthal, & Andreski (1996), insomnia is a significant predictor of subsequent depression. Consequences of SWSD Shift workers not only struggle with excessive sleepiness during the hours when they work, but also with family and friends during leisure time activities (NSF, 2015b). Excessive sleepiness can be constant, which interferes with the ability to work, concentrate, or engage in social activities. Individuals may sometimes experience “micro sleeps,” which are brief, involuntary occurrences of falling asleep. A micro sleep usually lasts a few seconds but can be extremely dangerous or even fatal depending on the circumstances (National Highway Traffic Safety Administration, 2011; NSF, 2015a; NSF, 2015c). Exposure to shift work, especially rotating shift work of more than 10 years duration, was found to have a highly significant association with chronic impairment of cognition, with recovery taking at least five years after stopping shift work (Marquie et al., 2014). 19 Gastrointestinal issues are also associated with shift work. Indigestion, nausea, diarrhea, constipation, heartburn, and loss of appetite are more common among shift workers and night workers than among day workers. More serious conditions such as peptic ulcers are also higher in the shift worker population (Knutsson, 2003). Several large epidemiological studies (Ayas et al., 2003; Bradley et al., 2005; Caples, Gami, & Somers, 2005; Eaker, Pinsky, & Castelli, 1992; Newman et al., 2000; Qureshi, Giles, Croft, & Bliwise, 1997; Schwartz et al., 1998) have associated sleep loss and sleep complaints with myocardial infarction and stroke. Several mechanisms may explain the link between sleep impairment and cardiovascular events, such as blood pressure increases, sympathetic hyperactivity, or impaired glucose tolerance (Division of Sleep Medicine at Harvard Medical School, 2007a). Medications used to treat cardiovascular disease have also been associated with sleep impairment. Beta-antagonists (i.e., beta-blockers) are associated with fatigue, insomnia, nightmares, and vivid dreams (McAinsh & Cruickshank, 1990). The mechanism underlying sleep disruption by beta-blocking agents may be their tendency to deplete melatonin, an important sleep-related hormone (Dawson & Encel, 1993; Garrick, Tamarkin, Taylor, Markey, & Murphy, 1983). Fatigue and somnolence have also been reported with other antihypertensive medications such as labetalol, clonidine, methyldopa, and reserpine (Miyazaki, Uchida, Mukai, & Nishihara, 2004; Paykel, Fleminger, & Watson, 1982). In contrast, angiotensin-converting enzyme inhibitors (i.e., enalapril, lisinopril) have few effects on sleep (Reid, 1996). Some lipid lowering drugs have been associated with reports of insomnia, but placebo-controlled clinical trials of lovastatin, simvastatin, and pravastatin did not appear to increase sleep disturbances (Bradford et al., 1991; Keech et al., 1996). Amiodarone, a widely use antiarrhythmic agent can cause nocturnal sleep disturbances (Hilleman, Miller, Parker, Doering, & Pieper, 1998), and 20 digoxin has been associated with both insomnia and daytime fatigue (Weisberg et al., 2002). Insufficient sleep can also modify the effectiveness of certain drugs, and as a result aggravate underlying conditions. Sleep deprivation can make some medications used to treat epilepsy less effective (IOM, 2006). Life style factors among fatigued individuals, such as poor food choices and decreased physical activity, often contribute to increases in obesity, dyslipidemia, and insulin resistance along with related cardiovascular changes due to circadian misalignment (Karlsson, Alfredsson, Knutsson, Andersson, & Toren, 2005). Insufficient sleep may lead to type 2 diabetes by influencing the way the body processes glucose. One short-term sleep restriction study found that a group of healthy subjects who decreased sleep time from eight to four hours per night processed glucose more slowly (Spiegel et al., 1999). The Sleep Heart Health Study (Gottlieb et al., 2005) revealed that adults who usually slept less than five hours per night were 2.5 times more likely to have diabetes compared to those who reported sleeping seven to eight hours per night (IOM, 2006). Shift work, particularly night work, may present risks to women of child bearing age, since the circadian clock is involved in regulation of nearly every part of the reproductive cycle (Gamble, Resuehr, & Johnson, 2013). Shift work has been associated with an increased risk of irregular menstrual cycles, endometriosis, infertility, miscarriage, low birth weight, or pre-term delivery, and reduced incidence of breastfeeding (Culpepper, 2010). The causative factors may include disruption of the menstrual cycle and increased stress from the conflicts created by night work (Gamble et al., 2013). The International Agency for Research on Cancer (IARC) expert working group concluded in 2008 that shift work is a “probable carcinogen” due to the circadian disruption and 21 the effect of light at night (IARC, 2010). Previous studies have documented night-shift work to be associated with an increased risk of breast cancer (Megdal, Kroenke, Laden, Pukkala, & Schernhammer, 2005), endometrial cancer (Viswanathan, Hankinson, & Schernhammer, 2007) and colorectal cancer (Schernhammer, Laden, & Speizer, 2003). Job histories, including work hours from men who had worked at night, were compared to men who had not worked at night. The adjusted odds ratios among men who had worked at night were significantly higher for lung, colon, bladder, prostate, rectal, and pancreatic cancer, and non-Hodgkin’s lymphoma (Parent, ElZein, Rousseau, Pintos, & Siemiatycki, 2012). Chronic sleep issues have been correlated with depression, anxiety, and mental distress. Feeling more stressed, sad, angry, and mentally exhausted have all been associated with less hours of sleep (Division of Sleep Medicine at Harvard Medical School, 2007a). In one study, subjects who slept four hours per night showed declining levels of optimism and sociability as the days of reduced sleep increased. All of these self-reported symptoms improved dramatically when subjects returned to a normal sleep schedule (Division of Sleep Medicine at Harvard Medical School, 2007a). A recent U.S. study of police found that anxiety and depression were more than twice as common in those who had impaired sleep (Rajaratnam, Barger, & Lockley, 2011). Individuals diagnosed with SWSD experienced a higher rate of sleepiness-related accidents, absenteeism, depression, reduced social and family activities than shift workers without the diagnosis (Drake et al., 2004). Many workers feel social isolation while working atypical shifts. Work schedules may infringe upon an individual’s ability to sleep, eat normally, exercise, and develop relationships. Family and marital responsibilities can be severely disrupted by shift work or long hours. Issues related to childcare, housework, shopping, and leaving a partner alone at night can all lead to 22 marital strain and family dysfunction. Permanent night shift workers with SWSD missed 8.6 days of family or social activity per month versus 1.5 days in those without SWSD; rotating-shift workers with SWSD missed 10.1 days of family or social activity each month versus 1.0 day in their colleagues without SWSD (Drake et al., 2004). Ten percent of shift workers complain about issues related to shift work during their working life. Twenty percent of all shift workers stop shift work because of serious health problems, and the remaining 70% continue shift work with issues or diseases which become more evident and/or severe at different times (Waterhouse, Folkard, & Minors, 1992). Treatment Strategies Treatments recommended as part of the Practice Parameters for the Evaluation and Treatment of Circadian Rhythm Sleep Disorders from the AASM (2007) have been evaluated in shift workers generally, rather than specifically, in those with SWSD. According to Thorpy (2010), the delineation between workers who have issues with sleep during shift-work conditions and individuals who develop SWSD is not clear, and literature specific to SWSD will remains sparse. Behavioral Changes Psychological treatments such as cognitive behavioral therapy (CBT) have proven effective in managing insomnia (Buysse, 2013). Behavior changes such as maintaining regular sleep-wake times, avoiding unplanned naps, engaging in a regular routine of exercise, and avoiding caffeine, nicotine, and stimulating activities within several hours of bedtime have also been beneficial treating circadian rhythm disorders. Individuals who kept the same sleep routine and schedule on work days as well as days off were found to have better outcomes than those who did not (ACOEM, 2012). 23 Limiting exposure to bright light and sunlight directly before or while attempting to sleep with the use of black-out curtains and light-blocking goggles or glasses, are effective measures since the circadian cycle is stimulated by sunlight. Noise reduction in the home environment (e.g., deactivating door bells, keeping pets and children quiet, posting signs for delivery persons and visitors, requesting that neighbors mow lawns at non-sleeping hours, etc.) or noise blocking measures such as the use of earplugs are also important (ACOEM, 2012). Medications Sleep-inducing prescription drugs (such as zolplidem and eszoplicone) have shown some success in use on a short-term basis (Vijay & Bromley, 1999). Sedative-hypnotics should be used carefully due to their potential side effects, including the carry-over of sedation to the night shift, which may negatively affect performance and safety (Monchesky, Billings, Phillips, & Bourgouin, 1989). Use of over-the-counter stimulants and caffeine may help alertness if used at the proper dose and the appropriate time. Based on evidence from large, controlled clinical trials, wakefulness-promoting agents, such as modafinil and armodafinil, improve alertness without many of the adverse effects of stimulants, and have the potential of managing excessive sleepiness during shift work (Czeisler, Walsh, & Roth, 2005). These agents are approved by the U.S. Food and Drug Administration (FDA) for the treatment of excessive sleepiness in workers with shift work disorder (Rajaratnam et al., 2013). Pharmacological treatment is only aimed at managing excessive sleepiness in shift workers. There is no evidence that these agents facilitate circadian adaptation to a shift schedule or promote sleep (Rajaratnam et al., 2013). Though alcohol before bedtime promotes sleep onset, alcohol tends to shorten total sleep time (Vijay & Bromley, 1999). The use of cannabis and non-medically prescribed drugs to manage sleep complaints could potentially make sleep issues worse and should be avoided. 24 Phototherapy To help the circadian rhythm adapt to shift work, bright light treatment (phototherapy) during night shift work suppresses melatonin release and increases body temperature and cortisol levels, whereas the use of light-blocking goggles or glasses in the morning after night shift work would generate the opposite effects. Phototherapy involves a light box to deliver light approximately five times brighter than normal indoor light (Vijay & Bromley, 1999). Bright light therapy may be used to either advance or delay sleep. The duration of exposure varies from one to two hours, and the timing of the treatment is critical and requires guidance from a sleep specialist (Boivin & James, 2005). The adjustment process takes several days, and for workers who rotate shifts on a weekly basis, phototherapy alone will be insufficient to alleviate their issues (Boivin & James, 2005). Shift workers who switch to a ‘normal,’ night-sleep, day-wake schedule on days off will most likely never fully adapt to a night work schedule (Canadian Center for Occupational Health and Safety, 2014). Melatonin Melatonin is a hormone produced by the pineal gland as part of the circadian rhythm. During the night, higher levels of melatonin are released than during the daytime which causes sleepiness. Melatonin can be produced synthetically and obtained over-the-counter. It is primarily used to treat jet lag type sleep disorders but could also be used to promote sleep during the daytime in shift workers (Rajaratnam, Cohen, & Rogers, 2009). Although melatonin is safe for short-term use, long-term safety data are lacking (Rajaratnam et al., 2013) and its effects on total sleep time are not clear. Potential adverse effects of melatonin include disturbed sleep, and the inhibition of ovulation by decreasing the levels of luteinizing hormone concentrations in the blood (Vijay & Bromley, 1999). 25 Napping Scheduled napping for shift workers may be useful in relieving excessive sleepiness during work shifts and can maintain or improve subsequent performance and physiological alertness from 2 to 12 hours following the nap (Barger, Lockley, Rajaratnam, & Landrigan, 2009). Naps ranging from 20 to 40 minutes taken during the work shift have been shown to be effective at increasing alertness (Barger et al., 2009; Ruggiero & Redeker, 2014). However, the exact recommendations for naps on duty have not been clarified. Barriers to Effective Management of SWSD in the Workplace Businesses view shift work as a means to increase productivity by reducing or eliminating start-up times in manufacturing lines, and accommodating consumer market demand for 24 hour services (Bird, 2007). In most organizations, production demands, work tasks, work load demands, and skill of the work force dictate shift designs and scheduling practices, and there is little regard for the impact various shift rotations may have on employee health and safety. In 24 hour industries such as health care or law enforcement, shift work is unavoidable. Another barrier to effective management of SWSD in the workplace is the need for further integration of workplace programs which address both worker health and workplace safety. In 2011 NIOSH launched the Total Worker Health (TWH) Program. This program was developed to integrate occupational safety with health protection and health promotion to prevent worker injury and illness and to advance worker health and well-being (NIOSH, 2012). The program supports research efforts and the adoption of best practices of integrative approaches that would address health risks (such as shift work) from both the work environment (physical and organizational) and individual behavior (NIOSH, 2012). SWSD requires organizations to address workplace issues such as extended hours of work and work schedules which are not 26 conducive to proper sleep habits, as well as worker health and well-being issues. Suboptimal scheduling practices such as rotating shifts in a non-clockwise manner, and abrupt and frequent rotational changes are often barriers to workers being able to adjust their sleep schedules. One important finding about the internal "clock" is that subjects who are isolated and removed from all zeitgebers will go to bed an hour later each "day" and sleep an hour longer into the next day. It is thought that this allows for external adjustment depending on the season and other environmental considerations. This is the basis for recommending a clockwise shift rotation which takes advantage of the natural tendency to stay up progressively later (ACEP, 2014). The work environment may lack adequate lighting, break or rest areas, or nutritious food items for shift workers. Without proper nutrition, the ability to cope with the increased stress of shift work will be impaired (Health and Safety Authority, 2012). Choices of food and mealtimes also play a role in obtaining adequate sleep. Organizational factors, such as lack of hot, fresh food, dining areas, and break times allotted for meals or snacks will have a negative effect on proper nutrition. Meal times are seldom prioritized during atypical work hours, and may be overlooked due to decreased staffing levels. Supervisors and managers may be either absent during shift work or lack knowledge about SWSD and its signs and symptoms, and how it may affect workers. There may also be a knowledge deficit regarding the hazards of impaired or inadequate sleep, and the view that SWSD is a performance issue versus a physiological impairment (Moore-Ede, 2009). Health promotion programs which focus on disease prevention and healthy behaviors often lack strategies which adequately address the unique needs of shift workers (Richter, Acker, Scholz, & Niklewski, 2010). According to Aguirre and Moore-Ede (2008), 90% of shift workers 27 receive no training on how to manage their schedules and shiftwork lifestyles. Resources may sometimes not be sufficient to allow for health promotion programs and events, such as wellness fairs, screenings, and health coaching to be conducted on all shifts. Workers who commute long distances, or choose to delay or interrupt sleep due to family obligations such as ‘daycare,’ are at high risk for issues associated with SWSD. In addition, home sleeping conditions, such as room temperature, and noise and light level of the bedroom, may impair sleep. Dietary patterns such as consuming large meals, caffeine, or alcohol before sleep can have a negative effect on sleep quality and duration. Meal times should be scheduled so that the main meal of the day is eaten during or before the work period. Exercise has been shown to be helpful in promoting sleep onset and improving the perceived quality of sleep, but many workers forgo exercise due to fatigue (Occupational Health Clinics for Ontario Workers, 2005). Economic issues such as not being able to afford child care or having a second job impede the worker’s ability to address or manage sleep disorders effectively. Many workers continue working nontraditional hours because organizations offer financial incentives and pay differentials for shift work. Workers may feel they cannot “afford” to switch to traditional hours. Lack of worker and family education regarding the signs and symptoms of SWSD, when to seek treatment, and treatment strategies are also barriers to effective management (Moore-Ede, 2009). Non-traditional shift workers are also often paid higher wages and working overtime is rewarded with bonuses. These practices act as incentives for workers who may not be aware of the hazards associated with shift work and insufficient sleep. Organizational issues such as inadequate staffing levels due to leaves, illnesses, or increased production needs and policies which require extended work shifts (i.e., longer than 8 hours) should be addressed. Extended hours work and mandatory overtime often include non28 traditional hours and may further exacerbate fatigue issues due to inadequate sleep and recovery time between shifts (ACOEM, 2012). Sixty-nine percent of facilities which required extended hours shift work reported moderate or severe fatigue problems among their workers (Sloan Work and Family Research Network, 2010). More flexibility in employee scheduling is associated with lower turnover and absenteeism rates, and mandatory overtime has been associated with the highest turnover rates (Aguirre & Moore–Ede, 2008). Cost to Employers A recent meta-analysis (Uehli et al., 2014) quantified the association between sleep problems and injuries. Sleep disorders, poor sleep quality and quantity, daytime sleepiness, and sleep medication increased the incidence of injuries by a factor of 1.62. Approximately 13% of work injuries were due to sleep problems (Uehli et al., 2014). Fatigued workers cost employers $136.4 billion annually in health-related lost productive time, almost four times more than nonfatigued workers. In 2009, the combined cost of road and workplace accidents caused by excessive sleepiness was estimated to be 71 to 93 billion dollars a year in the U.S., with shift work being a major contributor (Rajaratnam et al., 2013). High absenteeism rates require increases in staffing levels to cover shifts and vacant positions. This also sets up a cycle between overtime and fatigue. As overtime increases, the fatigue levels rise among workers and the likelihood of fatigue-related accidents increase (Circadian 24/7 Workplace Solutions, 2014). According to Kleinman, Brook, Doan, Melkonian and Baran (2009), the estimated annual cost of insomnia in the U.S. civilian workforce was estimated to be about 15.0 to 17.7 billion dollars. In 2002 it was estimated that 27 million prescriptions or $1.2 billion worth were filled for hypnotics (Mendelson, 2005). 29 Shift work and associated issues also have an effect on employee satisfaction and retention which costs organizations approximately 21% of their non-exempt payroll (Martin, Sinclair, Lelchook, Wittmer, & Charles, 2012). As Martin et al. (2012) concluded, More attention to the processes managers use to assign schedules may help increase retention length and attain other desirable outcomes, such as improved job performance, positive citizenship behaviors, and employee health and well-being. These possibilities highlight the need for return-on-investment studies of retention strategies, particularly with respect to managing undesirable work schedules. (p. 18) 30 CHAPTER III COMPREHENSIVE APPROACH TO SHIFT WORK SLEEP DISORDER MANAGEMENT USING A MULTIDISICIPLINARY APPROACH A systematic approach to manage SWSD requires a thorough assessment of the issues specific to the shift worker population involved and careful planning and implementation of evidence-based interventions to address these issues. Evaluation should begin in the planning stage, and continue throughout implementation to ensure quality improvement. Assessment Sleeping, waking issues, and fatigue are highly probable in all shift workers at some point (Rajaratnam et al., 2013), making it prudent for all organizations to adopt policies and processes to address these issues. An assessment should be conducted to identify any adverse effects associated with a particular shift pattern. Occupational and environmental safety and health (OESH) team members, human resources personnel, managers, and supervisors must collaborate to assess issues which contribute to maladaptation of shift workers. Input from senior level management, human resources, safety colleagues, and most importantly workers should be sought as part of the assessment phase to determine needs and issues. Scheduling practices, facility layout, job tasks, and employee incidents and injuries are important factors to consider. A walk-through conducted during ‘off’ shifts with members of the OESH team is a valuable opportunity to obtain employee input as well as identify factors that are pertinent to shift worker health and safety. Interdisciplinary input from safety specialists, industrial hygienists, EAP personnel, ergonomic specialists, occupational medicine, health promotion, and 31 occupational health nursing professionals provides a comprehensive view of on-going issues. Workplace barriers which could impede employee health and safety may include inaccessibility to healthy food and rest areas, inadequate security in isolated areas of a facility, lack of protocols for checking on lone or isolated workers, monotonous work tasks with little stimulation or variety, and poor air quality, lighting, and temperature control of the work areas. Assessments of work processes and the work environment on non-traditional shifts may reveal needed interventions to manage SWSD and fatigue in the workplace (ACOEM, 2012). Screening is an effective, recommended strategy to address sleep disorders in the workplace (ACOEM, 2012). Workers with non-traditional shift work schedules and workers who work overtime or rotating shifts should be identified and periodically screened for signs and symptoms of SWSD such as sleepiness and insufficient sleep. A health risk assessment (HRA) should include questions specifically targeted to sleep habits and should be incorporated into an existing health promotion program. Workers who give positive responses to risk factors for SWSD could be prompted to questions more specific to fatigue and sleep habits. Questionnaires such as the Berlin Questionnaire, Epworth Sleepiness Scale (Figure 3.1), Insomnia Severity Index, or Occupational Impact of Sleep Disorder Questionnaire have all been used to assess worker fatigue and sleep issues. Pre-placement screening for workers who have jobs with rotating shifts or atypical hours should be done before exposing them to adverse or atypical work schedules and sleep times. Sleep health questions, a sleep diary, and a general health history could provide information about workers’ baseline status and, if done periodically, could be helpful to alert the OEHN to any changes. If further assessment is indicated, the OEHN can initiate referral to an occupational health physician or sleep medicine specialist. 32 FIGURE 3.1 EPWORTH SLEEPINESS SCALE “It is important that you answer each question as best you can” Situation Sitting & reading Watching TV Sitting inactive in a public place (e.g., theatre) As a passenger for an hour without a break Lying down to rest in the afternoon Chance of Dozing Scoring Scale 0 = would never doze 1 = slight chance of dozing 2 = moderate chance of dozing 3 = high chance of dozing A score of less than 8 indicates normal sleep function 8-10 = mild sleepiness 11-15 = moderate sleepiness 16-20 = severe sleepiness 21-24 = excessive sleepiness Sitting & talking to someone Sitting quietly after lunch without alcohol In a car, while stopping for a few minutes in traffic Total Score Source: Johns, 1997 33 Planning Upper level managers must be engaged early in the planning phase to provide resources for support staff, paid employee time to attend activities, and equipment and educational materials in order to effectively conduct a program targeted to address SWSD (ACOEM, 2012). The OEHN, along with OESH colleagues, must determine goals and objectives which reflect the health and safety issues in the workplace, available resources, and strategies to address them. Education and training opportunities should include workers and managers at all levels of the organization. Since many sleep hygiene recommendations involve the home environment, family engagement is necessary to support workers’ needs. Employers may contract with companies such as Circadian 24/7 Workforce Solutions™ to provide shift work training programs to workers, or utilize internal programs and activities which could be expanded to address the issues and wellness needs unique to shift workers (Circadian 24/7 Workplace Solutions, 2014). Program sustainability could be enhanced by utilizing materials from agencies, such as the American Academy of Sleep Medicine, Circadian Disorders Network, Harvard Medical School Division of Sleep Medicine, National Institute for Occupational Safety and Health, National Sleep Foundation, or contacting a local sleep medicine clinic or department to provide education and resources. Supervisors and managers at all levels of the organization should be involved in planning and promoting fatigue recognition and management programs. Planning should be based on research and best practice findings with interventions tailored to the needs of the specific workers so that they are relevant to them. According to the NIOSH (2014), Workplaces vary in size, sector, product, design, location, health, and safety experience, resources, and worker characteristics such as age, training, physical, and mental 34 abilities, resiliency, education, cultural background, and health practices. Successful programs recognize this diversity and are designed to meet the needs of both individuals and the enterprise. (p. 2) Implementation The OEHN should communicate to organizational leaders about the benefits of decreasing SWSD and fatigue-related issues in the workplace. Interventions to address SWSD would positively affect an organization’s strategic goals and should become a key guiding principle for which all organizational leaders are held accountable. According to Rogers (2003), for most organizations, the best strategy for health program implementation is timely and organized planning that allows programs to be phased in over time. ACOEM (2012) identified key features which were defined by Moore-Ede (2009) as essential to the success of fatigue risk management systems implementations. Implementation strategies can include education and training programs, health promotion activities, and workplace policy and practice revisions. They are supported by science, designed with input from all stakeholders, based on analysis of assessment data, integrated into the health and safety management system, evaluated and improved, budgeted and justified by accurate return-on-investment data, and accepted by corporate leadership (ACOEM, 2012). Education/Training A well designed sleep hygiene and lifestyle education training program, developed to teach employees and their families about managing a life of shift work, may include topics such as: Circadian rhythms, sleep disorders, and the importance of adequate sleep, Sleep hygiene and fatigue management, 35 Hazards associated with working while fatigued and the benefits of being well rested, Alertness strategies, Recognizing fatigue and sleepiness in oneself and coworkers, Dietary and nutrition strategies and digestive disorders, Exercise and activity, Stress management techniques, and Family responsibilities, relationship and marital issues (ACOEM, 2012). Topics should be tailored to meet the needs of the audience. Specific programs which provide information and training on risks associated with shift work and insufficient sleep will increase understanding of fatigue and SWSD and may assist workers in developing individual coping strategies. Whether programs are designed by the OESH team or services are purchased from a contracted agency, information should be available to workers, their families, and supervisors. Workers should be encouraged to report any fatigue-related problems in the workplace to their supervisors or the occupational health services. They should also be urged to adopt and maintain healthy behaviors and fatigue management practices outside of work and avoid sacrificing sleep for social activities, hobbies, or additional employment (ACOEM, 2012). The OEHN should educate supervisors about SWSD and how to recognize the signs of excessive fatigue among workers (Figure 3.2) (ACOEM, 2012). Employees who these signs should be coached to mitigate fatigue with strategies, such as taking an exercise (e.g., walking or stretching) break, consuming caffeine followed by a brief nap, or increasing social interactions with a ‘buddy’ approach. Increased lighting and use of music may also be helpful to stimulate wakefulness. Activities which are more hazardous should be either assigned to another worker 36 FIGURE 3.2 SIGNS OF EXCESSIVE FATIGUE An employee who presents three or more symptoms in a short period of time is likely to be experiencing fatigue-related impairment. Physical Symptoms Yawning Heavy eyelids Eye-rubbing Head drooping Microsleeps Mental Symptoms Emotional Symptoms Difficulty concentrating on tasks More quiet or withdrawn than normal Lapses in attention Lacking in energy Difficulty remembering tasks being performed Lacking in motivation to do the task well Failure to communicate important information Irritable or grumpy with colleagues, family or friends Failure to anticipate events or actions Accidentally doing the wrong thing Accidentally not doing the right thing Source: ACOEM, 2012 37 who is more alert, or performed at another time (ACOEM, 2012). Fatigued employees should also receive a written or computer-based review of sleep hygiene and fatigue management education to increase awareness so that they will learn to take breaks before becoming excessively fatigued (ACOEM, 2012). If repeated bouts of fatigue are seen in workers, supervisors should inform the OEHN or the occupational health services for further evaluation. The OEHN should encourage supervisors, and managers to alleviate or adjust work schedules which are not conducive to circadian timing and achieving adequate sleep. Human resources personnel should be educated about implementing hiring practices which promote staffing levels which reduce overtime and extended hours work. Incident Investigation According to the Occupational Health and Safety Association (OSHA), all actual or ‘near miss’ injury related incidents should be investigated in order to uncover hazards and identify the root causes of the incidents (U.S. Department of Labor, 1996). Incident review teams should be trained to assess the contribution fatigue may have played in workplace accidents and injuries and ‘near miss’ events (ACOEM, 2012). The work schedule, sleep amount, and sleep pattern of the worker(s) involved, as well as the start time of the shift and time of day the incident occurred should be considered. Interviews with the involved employees may reveal performance impairments which identify fatigue or SWSD as a contributing factor. Lapses of attention, memory, alertness, reaction time, problem-solving ability, or changes in mood, and attitude or physiological signs (such as slurred speech or reduced dexterity) may establish a link between fatigue and unsafe acts or decisions (ACOEM, 2012). The OEHN may review the worker’s health conditions, medication use, and sleep history to determine if disrupted or fragmented sleep was apparent. Investigation should also include employees who were not directly involved in the 38 incident, but may have contributed to it. An example may be a worker who failed to properly inspect or repair a vehicle due to inattention from fatigue, which lead to an accident involving other employees who used the vehicle. A series of incident investigations may reveal data suggestive of fatigue, which may not have been apparent from evaluation of a single incident (ACOEM, 2012). Referrals If SWSD or fatigue-related issues are identified, the OEHN may refer workers to the Employee Assistance Program (EAP) as needed to address personal issues (family, stress, financial, etc.). Work and family life integration and stress management are often more challenging issues for shift workers and those with sleep disorders. Ideally, services should be available to workers, families, and significant others, easily accessible for workers on all shifts, at no cost for a certain number of visits, and confidential. Workers should also be aware that they can access these services without a referral, particularly if they have limited access to the OEHN. Referral to the occupational health care provider is warranted if ill health effects associated with shift work are present, or pre-existing health conditions are exacerbated. More extensive testing and treatment, possibly bright light or pharmacological treatments, may require referral to a sleep specialist (ACOEM, 2012). Work Design Monotonous work is more conducive to mental fatigue and workers may have difficulty focusing attention on tasks (ACOEM, 2012). The OEHN may need to explore adjusting workloads based on decreased staffing levels on non-traditional shifts. Tasks which require assistance may not be possible on off shifts. High-risk work activities and critical tasks should be confined to times when two or more workers are present and avoided from 3 to 5 a.m. when 39 circadian alertness is at the lowest (ACOEM, 2012). Social interaction and conversation can be useful to increase alertness. Solitary work tasks may not be as well tolerated as during active, daytime hours and the utilization of a ‘buddy’ approach to increase social interaction would allow workers to monitor each other for signs of fatigue (ACOEM, 2012). Other measures recommended by ACOEM (2012) to address the risks associated with fatigue include maintaining communication between workers at all times, and rotating routine, sedentary tasks with physical tasks to increase alertness and to decrease physical fatigue. Heavy physical work, as well as work which requires constant attention, may require more frequent breaks during the night shift to prevent fatigue (ACOEM, 2012). Work which is self-paced is preferable to machine-paced work so that workers may vary the speed based on fatigue levels (ACOEM, 2012). Shift start and end times should be designed around availability of public transport if possible so that fatigued workers may not need to drive. Fatigued employees should be given an opportunity to take a short nap before driving home near or at the end of the shift to decrease the likelihood of accidents while driving fatigued (National Highway Traffic Safety Administration, 2011). Workplace Conditions High levels of vibration, noise, or high temperatures are associated with higher levels of fatigue-related behavior (Government of Canada, 2011). Workers should be allowed to control of the temperature in the work area if possible. Outside night temperatures are often cooler than daytime temperatures and circadian rhythms cause body temperatures to drop resulting in the need for additional warmth. Natural ventilation by fresh air is preferred when possible, but if forced air systems are used they should be well maintained and proper humidity should be maintained since elevated humidity and temperature may increase drowsiness. 40 Workplace lighting should be bright enough to work safely and prevent eye strain. Bright lights have been shown to trigger changes in the internal body clock which may aid adaptation to night work by increasing alertness and reducing sleepiness by partial resetting of the circadian system while at work (Health and Safety Executive, U.K., 2006). Some evidence suggests that it is possible to wear blue light filtering goggles at night which filter the part of the light spectrum responsible for melatonin suppression (the unwanted consequences of light at night) but not the alertness stimulating part (Moore-Ede, Richardson, & Chacko, 2011). Employers should ensure that parking areas are well lit and secure during off hours. Isolated areas in the workplace should be equipped with video surveillance so that workers can be observed for alertness at regular intervals during the shift. Sleeping quarters or transport services for sleep impaired workers who have long distances to commute or are required to work extended hours should be considered since multi-million dollar settlements have been awarded to families of victims as a result of lawsuits filed against individuals as well as businesses whose employees were involved in drowsy driving crashes (NSF, 2015b). Training and education, mandatory meetings, and or performance reviews should be provided at times and in a way that workers are not delaying or compromising their sleep time. Access to Care According to Knauth and Horberger (2003), emergency responders and first aid services should be available on all shifts so that shift workers have access to care and occupational health services. Health and safety professionals should ensure that first responders and emergency response teams have access to supplies and equipment 24 hours a day. The OEHN must assure that there is a process in place to receive reports about health and safety incidents on off shifts so follow-up care can be provided in a timely manner. 41 Resources Guidance to manage SWSD and fatigue in the workplace from sources such as the NIOSH and ACOEM will ensure that interventions are evidence-based. Rotating shifts in a clockwise manner, (i.e., the new shift will have a start time that is later than the last shift) have been found to be easier for workers to adapt to since it is easier to stay up late than to go to bed early (AASM, 2014b). Through the Total Worker Health™ initiative, NIOSH is developing and evaluating tailored training programs for managers and workers in many industries, including manufacturing, mining, nursing, retail, and trucking which inform them of the importance of sleep and the risks linked to insufficient sleep, shift work, and long work hours and strategies to prevent these risks (NIOSH, 2012). Other on-line resources which could be helpful for both employees, families and supervisors include: National Sleep Foundation, American Academy of Sleep Medicine, Circadian Sleep Disorders Network, Sleepnet, Shift work Solutions, and Circadian Technologies®. Evaluation Evaluation of interventions should begin in the planning phase of any program. Evaluation will demonstrate the extent to which a comprehensive program to manage SWSD has met and is meeting goals and objectives and desired program outcomes (Rogers, 2003). Evaluation metrics should reflect if interventions have been effective in mitigating the negative effects of fatigue. Leading and Lagging Indicators ACOEM recommends that both leading (those which focus on prevention based activities) and lagging (those which are focused on past outcomes) indicators be used to evaluate 42 effectiveness of interventions (Beyer, 2011). Leading indicators could include monitoring both the number of training sessions held for shift workers and also if the training was provided effective manner and learning occurred as evidenced by post learning test scores. Screening and referral activities for workers who were found to have sleep disorders should be monitored to determine if they were timely and if employees with SWSD were successfully managed and accommodated with modified duty when appropriate. Focus groups, questionnaires, and interviews could be used to determine if workers felt they were achieving better sleep outcomes. A questionnaire which addresses worker fatigue could be a good overall indicator of program effectiveness and if administered periodically could serve as a basis for comparison. Observations of workers or focus groups might be used to determine if workers are responding positively to changes in work tasks or physical environment which have been implemented. Data such as absenteeism, overtime work, and staff retention rates among shift workers could be part of the evaluation parameters. Performance and productivity metrics could be stratified to compare outcomes on nontraditional work periods to those of typical day work periods. Lagging indicators such as the average cost per indemnity claim, Workers’ Compensation Experience Modification Rating (EMR), OSHA Recordable Incident Rate, and the Days Away, Restricted or Transferred (DART) rate could be used. The Workers’ Compensation claims and OSHA data could also be stratified by shift to determine if frequency or severity (i.e., lost or modified duty cases) has decreased. Employers who are self-insured may have access to aggregate employee medical claim trends and would be able to monitor utilization of health care services as an indicator. 43 CHAPTER IV IMPLICATIONS FOR THE OCCUPATIONAL AND ENVIRONMENTAL HEALTH NURSE To successfully mitigate the negative consequences of SWSD, prevention activities may include nutrition, physical activity, and psychosocial interventions which are tailored to the needs of shift workers. Secondary prevention activities which emphasize early recognition, accurate treatment, and appropriate job placement of workers with SWSD are also necessary. Tertiary prevention efforts should be aimed at rehabilitation of workers with SWSD to maximize function and minimize disability. Each of these will be discussed. Primary Prevention Primary prevention services are those activities aimed at prevention of SWSD by addressing individual or organizational factors which may be modified. Education about shift work and associated risks should be a part of the primary prevention measures for all shift workers and managers. The content of the educational program for shift workers should be tailored to meet the needs of the workers and delivered in an effective manner. Language barriers or cultural traditions must be recognized so that the content is not only relevant but delivered appropriately. If possible, learning activities should be accessible 24 hours or, if a classroom format is used, offered on all shifts. Learning opportunities should be provided during scheduled work time as opposed to non-working time so they do not infringe on sleep time. To maximize efficiency and effectiveness of services, the OEHN may consult with other organizations which employ shift workers and have proven programs to address fatigue-related issues. Health care facilities (such as a local sleep disorders center), or community or public 44 health agencies may provide valuable materials or resources. Supervisors and managers may assist in educating workers about SWSD and the importance of sleep if they have received training about fatigue-related issues. Special attention should be given to educating supervisors/managers about addressing worker fatigue issues which may appear to be performance issues. The misperception that SWSD is a behavioral problem, caused by personal irresponsibility more than an actual physiological disorder may need to be dispelled (Circadian 24/7 Workplace Solutions, 2014). Since shift workers are at a higher risk of cardiovascular diseases, focused programs may be indicated for this group of workers. High fat meals consumed during the night pose more risk to workers than equivalent meals consumed during the day, so dietary education is more important. Physical activity helps prevent cardiovascular disease and may help facilitate circadian adaptation to schedules requiring a delay in the sleep-wake cycle (Barger, Wright, Hughes, & Czeisler, 2004). Exercise also improves general mood and promotes alertness on night shift (American College of Emergency Physicians, 2014). Obesity and heart disease are major health care cost drivers in most U.S. organizations, and the OEHN should provide organizational leaders with current evidence about how shift work adds to this burden and how a fatigue risk management system presents an opportunity to increase worker safety, health, and productivity (ACOEM, 2012). Rotational schedules and overtime practices which present risks to worker health should be evaluated and adjusted when possible. Safety specialists and engineers, ergonomic consultants, EAP personnel, and human resources representatives should play a part in prevention activities as well. Safety specialists who track and investigate injuries should be astute to fatigue-related events. Ergonomic 45 consultants may need to reconfigure job tasks and work designs on a third shift, for instance due to decreased lighting or because they require increased attention. EAP personnel may offer prevention strategies to groups or individual shift workers before issues arise. Human resources personnel may work with managers and supervisors to determine employment practices which do not require employees to rotate shifts too rapidly or rotate forward, and may consider limiting the amount of time an employee remains on a nontraditional, especially rotating, shift. Secondary Prevention Secondary prevention efforts should emphasize early recognition and treatment for symptoms and issues caused by SWSD, and case management and job accommodation. The OEHN should be aware of the available treatment options and best practice treatment strategies so that they can be applied to the workplace (Rogers et al., 2009). Referral to an occupational health physician or sleep specialist should be initiated if more sophisticated testing and analysis of sleep patterns (polysomnography) is indicated. The OEHN may ascertain how the worker will best have his/her issues met and help the worker access the appropriate provider. The diagnosis of SWSD includes a physical examination as well as a medical and sleep history. Medical or psychological illnesses which could be contributing to the sleep disorder should be addressed. Treatment may include improved management of underlying health conditions which may contribute to fatigue or insomnia such as substance abuse, underlying sleep disorders, or general lifestyle issues. The OEHN may collaborate with supervisors to determine a plan to meet the worker’s capabilities which could include modifications to work duties. In the case management role, the OEHN may collaborate with managers and human resources personnel to assist the employee with initiating time off for care and recovery as required. 46 Tertiary Prevention Tertiary prevention includes ongoing treatment or therapy to limit untoward effects of SWSD. In some cases, transfers to day work may be indicated for workers who cannot successfully cope with shift work. Return to shift work after removal should be carefully evaluated by the worker and all health care providers involved. A fitness for duty examination may be useful in some cases. Denmark was the first country to pay government compensation to women who developed breast cancer after long periods of working at night (Chustecka, 2009). Other European countries are considering similar policies but currently Workers’ Compensation in the U.S. does not recognize SWSD as a compensable, work-related disability in most cases (Bird, 2007). The Americans with Disabilities Act (ADA) offers broader inclusive language for accommodating employees suffering from injuries/illness than the Workers’ Compensation law (Bird, 2007; U.S. Equal Employment Opportunity Commission, 1990). The OEHN may likely need to collaborate with the worker’s primary care provider or sleep specialist when determining an appropriate, rehabilitative plan for a worker with SWSD. 47 CHAPTER V CONCLUSIONS/RECOMMENDATIONS Conclusions and Recommendations A comprehensive workplace program to manage SWSD requires an interdisciplinary approach with all members of the occupational health team. Through collaboration with senior corporate leaders, managers, and human resources personnel, the team can provide input to craft policies and procedures with appropriate shift work schedules and workloads. Sleep disorders and disturbances of sleep comprise a broad range of problems which reach across the entire organization and require a multidisciplinary approach to address them. Recent literature about shift work identifies several opportunities to address individual and organizational factors to improve shift worker adaptation and functioning (Richter et al., 2010). Despite strong evidence of the relationship between insufficient sleep and health problems, many people are unaware of the amount of sleep they need, their level of sleep deprivation, and the negative impact of sleep deprivation on health. Occupational health professionals should bring sleep hygiene to the forefront of health promotion and disease prevention programs. For example, business leaders may be unaware of the burden SWSD poses to productivity and may need metrics related to both direct and indirect costs related to SWSD and fatigue-related issues. Workers and families may lack education as to how to adapt a home/family environment to a shift worker. There is growing evidence that understanding the inter-individual variability in sleep– wake responses to shift work will help detect and manage workers who are most vulnerable to the health consequences of shift work (Rajaratnam et al., 2013). The OEHN is in a unique 48 position to recognize the differences among workers and share information regarding anticipating workers who may be at high risk. Given expertise in health promotion planning, injury care and treatment, counseling, and case management of workers, policy development, legal and ethical compliance monitoring, and applying research findings, the OEHN is well positioned to collaborate with many disciplines in the workplace (Rogers, 2003). Case management skills are required to enable the worker to obtain the most effective and efficient care and return to the work. The OEHN may also act as the community liaison when additional resources, which extend beyond the scope of the employer, are needed to assist employees. As the need for shift work grows, workers, their families, employers, and policy-makers need relevant, and high-quality evidence about the effectiveness of different interventions to address SWSD. Shift work is commonly associated with adverse safety and health consequences and many companies have taken measures to address these issues but there is a lack of scientific evaluation of these programs. Circadian misalignment, sleep loss and sleep disorders all represent hazards in the workplace, and therefore SWSD and fatigue in the workplace needs further study and evaluation. The goal is for improved methods to accurately detect those who are most vulnerable to the effects of shift work. According to the Occupational Cancer Research Centre and the Institute for Work & Health (2012) in Canada, “innovative, evidence-based prevention efforts must be developed and evaluated to simultaneously meet the unique health needs of shift workers and the mandates of the organizations and industries in which they work” (p. 4). A comprehensive education program for air traffic controllers implemented in Canada noted the following intentions to be integral to the success of the program: 49 1. Organizational commitment 2. Employer-employee partnership 3. Education and training 4. Employee health screening 5. Program evaluation and refinement (Richter et al., 2010). Progress is being made to study the issues of the fatigue and SWSD and to disseminate guidance to employers and members of the occupational health and safety community. The 2011 National Institutes of Health (NIH) Sleep Disorders Research Plan identified five key goals for sleep and circadian science: Goal 1 - Advance the understanding of sleep and circadian functions and of basic sleep and circadian mechanisms, in both the brain and the body, across the lifespan. Goal 2 - Identify genetic, pathophysiological, environmental, cultural, lifestyle factors and sex and gender differences contributing to the risk of sleep and circadian disorders and disturbances, and their role in the development and pathogenesis of co-morbid diseases, and disability. Goal 3 - Improve prevention, diagnosis, and treatment of sleep and circadian disorders, chronic sleep deficiency, and circadian disruption, and evaluate the resulting impact on human health. Goal 4 - Enhance the translation and dissemination of sleep and circadian research findings and concepts to improve health care, inform public policy, and increase community awareness to enhance human health. 50 Goal 5 - Enable sleep and circadian research training to inform science in crosscutting domains, accelerate the pace of discovery and the translation of enhanced therapies from bench to bedside to community (NIH, 2011, p. 4-5). The National Occupational Research Agenda (NORA) Work Organization and StressRelated Disorders Team is charged with defining and implementing a national occupational research agenda for the next decade. A NORA Long Work Hours Sub team was formed to address overtime and extended work shifts (NIOSH, 2014). The negative impact of shift work and SWSD needs to be acknowledged. Industries have demonstrated greater productivity and increased job satisfaction by using scheduling practices which are based on circadian principles (Circadian 24/7 Workplace Solutions, 2014; Sack et. al., 2007) but continued research is needed. OEHNs, occupational health and safety professionals, public health leaders, and workers should advocate for strategies to more effectively prevent and manage SWSD. Future Research There have been limited studies of workers’ personality traits, preferences, and resilience to shift work (Storemark et al., 2013), and future research is needed to determine if there are any factors which could predict tolerance to shift work and more specifically predict those who may be at higher risk for SWSD. This would allow for more appropriate placement of workers to positions suited to their capabilities and also not placing workers in jobs which put them at higher risk. In addition, more research and collaboration between sleep medicine and occupational health and safety is needed to determine which shifts and rotational patterns are associated with the highest degree of circadian disruption and which mitigation strategies are the most effective at preventing long-term consequences or progression of SWSD. 51 The long-term consequences of SWSD have not been studied adequately in workers who retire or leave the workplace after several years of shift work or SWSD. It is also not well understood how sleep disturbances affect aging workers which will be particularly significant as the working population ages since individuals are living and working longer. The impact that shift work, fatigue, and sleep-related disorders have on health and safety is emerging on the public health agenda, and in occupations such as nursing and health care, attempts are being made to educate workers about their risks. As more compelling research arises, work processes and legislative policies limiting shift work, like any other known hazard in the workplace, may be indicated. Cases of SWSD or other fatigue-related issues which are clearly work associated may become OSHA recordable or even compensable as disability claims, as they are in some other countries. It is evident that organizations should question if the amount of shift work for individual workers should be reduced to mitigate the risk for SWSD. If this is not possible, then interventions should be instituted early, in a proactive manner rather than later. Research is needed to determine which workers are at highest risk for SWSD and which interventions prove the most effective to prevent or treat it. The findings should then be disseminated so that organizational policies and procedures can be changed to reflect best practice. 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