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HP Retiree Contact Information Last updated: January 2014 Below you will find contact information for various retiree benefit programs and retiree services. Benefit programs Questions or needs Address updates I need to notify HP about my address change. Agilent For Medical and Retirement plans and information EDS Pension Plans For questions relating to pension HP Retiree Medical Benefits HP Dental Plan (e.g., during 18month COBRA period) HP Vision Plan (e.g., during 18month COBRA period) What health coverage do I have? Who to contact You may need to update your address with more than one program. Agilent Service Center at Fidelity 877-989-2727 Website: http://netbenefits.fidelity.com How much should I pay per month? Where do I send my payments? Did you receive my monthly payment? What do I need to do when I become eligible for Medicare? What services can I get with my health plan? Have my claims been processed? How do I fill my prescriptions? What about mental health and substance abuse services? How do I file a claim? HP Retirement Services Center at Fidelity 1800-457-4015 The HP Benefits Center through Your HP Directory at 1-800-890-3100 (choose “HP Benefits Center”) or direct at 1-847-8830465 outside the U.S., Puerto Rico, or Canada Your Benefits Resources™ website through Your HP Directory at www.myhpbenefits.com Medical: Contact your medical option at the member services number on your ID card. HP Prescription Drug Program: For all medical options except HMOs and the Comprehensive Medical Plan $5,000, call UnitedHealthcare at 1-877-468-1029 or visit www.myuhc.com HP Mental health and Substance Abuse Program: For all medical options except HMOs, the Comprehensive Medical Plan $5,000, and Aetna-administered options in NJ and PA, call OptumHealth at 1-877862-1158. To find an OptumHealth network provider, go to http://www.liveandworkwell.com(access code: hp) Delta Dental options: 1-866-222-9018 http://www.deltadentalins.com/hp CIGNA Dental: 1-800-244-6224 http://www.mycigna.com Vision: EyeMed 1-866-504-9021 http://www.eyemedvisioncare.com Benefit programs Questions or needs Who to contact Who to contact Aon Hewitt Navigators Service Information about the new Aon Hewitt Navigators Service available for Medicareeligible retirees Aon Hewitt Navigators Service: 1-800505-8575 weekdays between 6 a.m. and 6 p.m. Pacific Time (8 a.m. and 8 p.m. Central Time) Advocacy Support for Health Benefit Claim Disputes Help with claim disputes that you’ve attempted to resolve on your own Long-Term Disability (LTD) Benefits Any question or need regarding ongoing disability benefits Long-Term Care Insurance Any question or need relating to enrollment, coverage, or claims EDS Retiree Life Insurance Any question or need about the program, including changing or designating a beneficiary or filing claims The HP Benefits Center through Your HP Directory at 1-800-890-3100 (choose “HP Benefits Center”) Sedgwick CMS 1-800-599-7790 http://www.sedgwickcms.com/calabasas EDS retirees (disabled before 2010): CIGNA 1-800-352-0611 John Hancock Life Insurance Company 1-800-393-7294 (1-617-572-0048 outside the U.S.) http://hpltc.jhancock.com/ (user name “hpltc” and password “jhancock”) EDS retirees: MetLife 1-800-438-6388 The HP Benefits Center through Your HP Directory at 1-800-890-3100 (choose “HP Benefits Center”) or direct at 1-847883-0465 outside the U.S., Puerto Rico, or Canada Your Benefits Resources™ website through Your HP Directory at www.myhpbenefits.com EDS retirees for 2011 benefits only: For GUL coverage you may have continued with CIGNA, contact CIGNA directly at 1-800-828-3485. HP Retiree Survivors’ Benefit Plan To report a death or to enquire about a continued group medical or SeniorMed Program The HP Benefits Center through Your HP Directory at 1-800-890-3100 (choose “HP Benefits Center”) or direct at 1-847883-0465 outside the U.S., Puerto Rico, or Canada Benefit programs Questions or needs Who to contact HP Retirement Medical Savings Account (RMSA) Questions about your account (if you have a balance, your account is available to reimburse eligible expenses for you and your tax dependents tax-free) Who to contact Account updates: Your HP Directory at 1800-890-3100 (choose “Retirement and Stock,” then “RMSA and Claims”) or direct at 1-847-883-0465 outside the U.S., Puerto Rico, or Canada Your Benefits Resources website through Your HP Directory at www.myhpbenefits.com Claims status and filing for 2012: The RMSA claims administrator is changing from UnitedHealthcare to Your Spending Account (YSA) starting January 1, 2012. You’ll be able to access YSA through Your Benefits Resources website and Your HP Directory starting in January. HP 401(k) Plan What is my balance? HP Retirement Plan and HP How do I request a distribution? Deferred Profit Sharing Plan What are my payment options? (DPSP) HP Cash Account Pension Plan (CAPP) How do I designate or change my beneficiary? EDS Personal Pension Account (PPA HP Retirement Services Center at Fidelity at 1-800-457-4015. Outside the U.S., call 1-800-457-4015 after dialing the AT&T direct access number for the specific country (log on to http://www.att.com/travelerfor AT&T direct access numbers). If you are in a country that does not have the AT&T Direct Toll Free Service, call collect at 508-7879902. TDD numbers for the hearing- or speechimpaired: HP Retirement Plan, DPSP, and CAPP: 1888-343-0860 HP 401(k) Plan: 1-800-610-4015 http://www.netbenefits.com HP Equity Awards (Performancebased Restricted Units, Restricted Stock Awards, Restricted Stock Units, Stock Appreciation Rights, Stock Options) How can I get a report of my stock options? Call 1-888-447-7862 (if calling outside the U.S., Canada, or Puerto Rico, call 1-609818-8913) How do I exercise my stock options? Merrill Lynch is the exclusive global broker you’ll use for your equity awards. You should activate your account with Merrill Lynch so the account is open when you are ready to exercise your stock options or perform other equity-related transactions. Benefit programs Questions or needs Who to contact HP Stock Purchase Plans I participated in HP’s Employee Stock Purchase Plan (starting in 2011) or HP’s Share Ownership Plan (SOP). Where are my shares now that I’ve left HP? When you leave HP, your participation in the plan ends. HP will refund accumulated contributions for the current Offering Period on the next available payrollprocessing schedule and mail the check to your address of record. Contact BNY Mellon Shareowner Services regarding any shares remaining in your account: 1-888-892-4853 in the U.S. (1201-296-4789 or 1-201-680-6941 outside of the U.S.) Contact Wells Fargo Shareowner Services regarding shares that were transferred to a Direct Registration Service (DRS) account: 1800-286-5977 in the U.S. (1-651-453-2122 outside of the U.S.) I participated in HP’s prior Employee Stock Purchase Plan (ESPP). How can I find out information on those shares or change my address? I participated in Compaq’s prior Employee Stock Purchase Plan (ESPP). How can I find out information on those shares or change my address? http://www.shareowneronline.com(click on “Contact Us”) Wells Fargo Shareowner Services 1-800-286-5977 in the U.S. (1-651-4532122 outside of the U.S.) Morgan Stanley Smith Barney 1-800-367-4777 (1-210-677-3712 outside the U.S.) EDS Employee Stock Purchase Plan I participated in the EDS Employee Stock Purchase Plan. How can I find out information on those shares or change my address? BNY Mellon Shareowner Services 1-888-892-4853 (1-201-296-4789 or 1201-680-6941 outside the U.S.) Group Legal Program Any question or need relating to the program ARAG 1-800-762-3217 Benefit programs Questions or needs Who to contact Credit Unions Any question or need relating to the program Who to contact First Tech (formerly Addison Avenue) Federal Credit Union: 1-877-233-4766; http://www.firsttechfed.com DCU Credit Union: 1-800-328-8797; http://www.dcu.org InTouch Credit Union (formerly EDS Credit Union): 1-800-337-3328 (option 5); http://www.itcu.org Houston Federal Credit Union: 1-281-2430500; http://www.houstonfcu.org MetLife 1-800-GETMET8 (1-800-438-6388) http://www.metlife.com/mybenefits(enter company name: Hewlett-Packard and company code: 080) Liberty Mutual http://www.libertymutual.com 1-800-921-4652 http://beneplace.com/hp_employee/ Auto & Home Insurance Any question or need relating to the program Discount Program Where can I go for discount offers and services? Employee Purchase Program Where can I go for discounts on HP products? http://www.hp.com/retiree/epp Retiree Clubs and Volunteers Any question or need relating to the program http://www8.hp.com/us/en/campaigns/ret iree-website/retiree-clubs.html HP Gold Badge Program I need to replace my gold badge. Email: [email protected] Miscellaneous This resource should only be used for issues that do not reside with the organizations or resources listed above. I need help resolving an issue with a vendor that HP is using. HR Operations through Your HP Directory at 1-800-890-3100 (choose “HR Operations and Payroll” or “Contact HR”) You will be prompted to leave a message. All messages are responded to within two business days. If you have already talked with a vendor, please indicate that you wish to escalate your inquiry.