Download VET FEE-HELP Grievance and Appeals

VET FEE-HELP Grievance and
Appeals Form
This form must be lodged within 20 business days of receiving notification of the decision that you are appealing.
You must outline the grounds for your appeal, and attach supporting documentation (original documents or
certified copies only) as evidence.
Academic
Non-Academic
Reference Number
Date Lodged
Personal details - student to complete
Given Name(s)
Surname
Student Number
Date of Birth
Phone Number(s)
Program
Email Address
Postal Address
Appeals details - student to complete
Evidence attached
No evidence attached
Lodging an appeal
By mail
TAFE Queensland East Coast
VET FEE-HELP Team
PO Box 5252 SCMC
Nambour QLD 4560
Australia
In person
TAFE Queensland East Coast
Customer Contact Centres:
 Bundaberg
● Maryborough
 Gympie
● Mooloolaba
 Hervey Bay
● Nambour
 Maroochydore
For information on:
 Academic Appeals, refer to VET FEE-HELP Academic Grievance and Appeals Policy [0581]
 Non-Academic Appeals, refer to VET FEE-HELP Non-Academic Grievance and Appeals Policy [0583]
Do I still attend classes?
Yes, whilst your appeal is being heard you must remain enrolled at TAFE Queensland East Coast and attend
classes unless otherwise advised.
Confidentiality and Disclosure of Personal Information: TAFE Queensland East Coast complies with the Right to Information Act 2009,
Information Privacy Act 2009 and the QLD Public Records Act 2002. We will not make public, disclose or use for purposes other than those
required to provide the services requested, the personal information of the customer except to the extent necessary to comply with any
government policy relating to the public disclosure of confidential information (which policy is in place at the time of reading this document),
the customer provides written consent or we are required to by law or Court order.
[0594] : June, 2014 : Administrator Delivery Support
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© TAFE Queensland
VET FEE-HELP Grievance and Appeals Form
Appeal Committee Decision - Appeal Committee to complete
Please provide details of the Appeal Committee’s decision including reasons and relevant rules or legislation to
support decision
Name
[0594] : June, 2014 : Administrator Delivery Support
Position
Date
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