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INSTRUCTIONAL LESSON PLAN Teacher: Subject: Any Business Class Approximate Hours Needed: 3 Title: Effective Written Communication Content: Business Letters, Personal Business Letters, and E-Mail Goals/Objectives The student will be able to: Identify each of the types of correspondence listed above Describe appropriate uses for each type of communication Explain the English writing process Compare and contrast proper grammar with informal communication (i.e. text messages, instant messaging, etc.) Describe tips for effective written communication Produce each of the types of correspondence listed above Materials: Keyboarding textbooks FBLA Formatting Guide Effective Written Communication PowerPoint Handouts for students to complete during the presentation (Outline for Effective Communication) Handouts showing correctly formatted documents Introduction Post several common “abbreviations” on the board (i.e. lol, cu later, 2 instead of to, etc.) and ask students to identify the meaning of each and whether or not that would be appropriate in a business communication. Development Present and discuss the slide show Distribute copies of appropriately formatted documents Practice As a class, compose one of each type of correspondence Personal Business Letter Idea: write a letter of complaint to a local business describing a bad experience at the establishment (poor service, etc.) Business Letter Idea: write a letter from your school’s FBLA chapter inviting a local businessperson to be a guest speaker E-Mail: write to confirm a guest speaker’s future appearance date Independent Practice Divide students into groups, and have each group compose correspondence to different people/organizations. Students must decide upon the appropriate type of correspondence and compose the document as a group. Upon completion of the assignment, each group should present their document to the class. (See Effective Communication Activities file for specific directions.) Checking for Understanding The teacher should circulate throughout the room while groups are working on their independent practice and offer suggestions and encouragement. Closure Close by asking students various questions related to the presentation. Reward correct answers with candy if desired. Evaluation Evaluate students’ correspondence using the grading rubric. Teacher Reflections