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Dipali Parikh – Technology Architect (DXDCM) Contact No: 98254 53242 Current Location: Pune Email id: [email protected] Role Designation and Job Level: Technology Architect (JL 6) Summary 5 Seasoned Technical Java Architect, Agile practitioner credited with 13+ years of product development experience majorly in “IT Service Management” domain with a large customer base in SaaS environment and minor engagement in preparation of “Hybris E-commerce” service projects RFP and PoC Developments. A technocrat with hands on experience in leading teams to successful product implementation and experienced in all phases of Software Development Life Cycle from requirements definition to successful product delivery. Presently associated with Infosys Technologies as a “Technology Architect” and working for “Hybris E-commerce Projects”. Involved in understanding customer requirements and creating RFP (Request for Proposal) including High Level Design and estimations for the few “Hybris E-commerce Projects”. Worked on payment provider extension implementation and full-grown E-commerce application design and development for healthcare provider company. Undertaken Hybris External Training and secured 85% in Hybris Core Certification. Earlier associated with CA (India) Technologies Private Ltd as an “Architect” with title “Principal Software Engineer (ESTG)” and working for “CA Cloud Service Management” product, which is the service management solution for modern, IT. Represented engineering team as an Architect, working closely with product management team and other cross – functional business units to influence/define new product roadmaps and evolution of product architecture. Successfully delivered Service Oriented Architecture (SOA) within the product, scalable for larger customer base and experienced in database design & data modeling as well. Well-versed with handling non-functional aspects within the Product Architecture such as Accessibility, Availability, Escrow, Interoperability, Performance, Security, Scalability & Usability. Involved in prototyping new & complex concepts, investigating tools/technologies and conducting usability/feasibility related discussions with appropriate stakeholders. Actively involved in preparing Product Guide and Solution Design Specification (SDS) covering component architecture, deployment diagram and tuning configuration, system specification and all for each major releases. Worked closely with Product Management Team for customer compliance response, customer demo, product requirement and market research and competitive analysis. Participated in critical customer issues that requires architectural outlook for better analysis and resolution. Excellent Leadership, Technical, Communication, Analytical and Problem Solving skills and ability to get on well with people including cross-cultural backgrounds. Key Domain and Technical Knowledge Domain : B2B E-commerce ITIL / ITSM - IT Service Management, SaaS - Software-as-a-Service, Technical Java / J2EE, Spring, hybris E-commerce Platform : Academic Qualification • Bachelor of Engineering in Computer Science, year 2002, passed with distinction from Maharaja Sayajirao University of Baroda, Gujarat, INDIA. Certifications / Professional Awards: • Hybris E-commerce Core Certification - Secured 85% Foreign Languages known: • None Total Work Experience: Company: Infosys Period: October 2015 to Till Date Project Title: Global E-commerce Application Client: One of the leading healthcare provider Duration: From Jun’2016 to Till Date Description: Project is for a global animal health company dedicated to supporting customers and their businesses in ever better ways. They deliver quality medicines and vaccines, complemented by diagnostic products and genetic tests and supported by a range of services. This project involves the complete fresh development of Global E-Commerce application. It is intended to provide omni-channel commerce solution, built on a leading and integrated technology platform which improves the Zoetis customer experience and provide seamless integration with the existing SAP ECC and SDFC backbone systems. Also, a single solution that can be offered to all their international markets which are around 80. This is an end-to-end application development project involving requirement capturing, analysis, design & solution blueprinting, build, testing and warranty support. The application will be developed in phased manner (for features and market waves) using the Agile development methodology. Role and Responsibilities: Participate in business and system requirements sessions Requirements elicitation and translation to technical specifications Anchor proof of concept (POC) development to validate proposed solution and reduce technical risk Provide inputs on solution architecture based on fit-gap analysis and evaluation/understanding of solution alternatives, frameworks and products Interact with clients to elicit architectural and non-functional requirements like performance, scalability, reliability, availability, maintainability. Work with cross work streams, and determining solution design impacting the core frameworks and components Prepare technical estimations for future releases Project Title: Payment Provider Plugin Client: One of the leading financial institution Duration: From Apr’2106 to Jun’2016 Description: Payment provider hybris exntesion is an external payment provider extension which can be leveraged by any hybris e-commerce application to connect with Financial Institution’s Direct Payment solution. This hybris extension is to aid integration of their direct payment solution into any hybris application. Role and Responsibilities: Requirements elicitation and translation to technical specifications Anchor proof of concept (POC) development to validate proposed solution and reduce technical risk Interaction with client to seek requirement clarification and to provide solution demo Mentor team to execute implementation and testing Company: CA (India) Technologies Pvt. Ltd Period: July 2012 to August 2015 Project Title: CA Cloud Service Management Client: One of the leading healthcare provider Duration: From Jun’2012 to Aug’2015 Description: "CA Cloud Service Management" Solution includes Service Desk, Asset Management, Project Management, and Automation Workflows to provide comprehensive solution. It is an innovative Service Management solution architect to speed and streamline your service desk operations while reducing complex and repetitive tasks. It delivers comprehensive automation capabilities to help reduce manual, tedious tasks. Code-free configuration helps simplify your IT service management processes, workflow and integration—and save you time. Role and Responsibilities: Architected/Designed Major Components for the product development Involved in enabling new team members in large scale for the product development by imparting training / knowledge transfer sessions to get them kicked off Demonstrated initiative and enthusiasm to analyze information in different visual manner (Access Log Custom Analyzer, Kibana) to present data effectively to different senior management to understand customer usage well for taking sound judgment for Product advancement Worked with different stakeholder to meet them for direct / indirect assignments PdMs / Engg. Managers - Exchanging ideas on marquee feature developments based on how existing customers are using different existing features CSM Architects – Worked with different CSM Architects to share product domain to help them take better decisions Scrum Team – Effectively provided technical advice and guidance to the team and thus removing technical bottlenecks that were impeding progress (on all the modules on adhoc basis). Documentation Team – Communicated with them to share product domain (being senior product team member) whenever I have been approached. Personal Information • Gender : Female • Marital Status : Married • Visa Details ( If any) : None