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DCIM pure play Nlyte expands integrations, functions for key markets https://451research.com/report-short?entityId=90513 IMPACT REPORT DCIM pure play Nlyte expands integrations, functions for key markets OCTOBER 14 2016 BY RHONDA ASCIERTO (/ANALYST-TEAM/ANALYST/RHONDA+ASCIERTO) Nlyte Software became one of the top-three DCIM players by revenue and customers earlier this year, following its acquisition of (/report-short?entityId=88035) real-time monitoring and risk analysis specialist FieldView Solutions. Now that it unequivocally has a full DCIM suite, with both asset management and monitoring, and a customer list studded with big names, Nlyte is moving forward on several fronts. It has integrated FieldView's software and rewritten its platform so that the third-party IT management systems it integrates with can access all of its data sources, bi-directionally and in real time. Nlyte is also tailoring elements of its software to target verticals such as the US federal government, which faces a new DCIM mandate, and colocation service providers. The 451 Take Nlyte Software stands out in the crowded and often confusing DCIM sector. The addition of FieldView has created a best-of-breed DCIM system, and Nlyte has more revenue and large clients than any other DCIM-only supplier. However, DCIM sales cycles continue to be long and demanding, and competition often comes from far larger datacenter equipment and services suppliers, such as Schneider Electric and Emerson Network Power – both formidable competitors that are investing heavily. Nlyte continues to innovate, invest and 1 of 8 10/19/16, 6:43 AM DCIM pure play Nlyte expands integrations, functions for key markets https://451research.com/report-short?entityId=90513 (we believe) grow, but as a late-stage VC-backed pure play, its reach and access are relatively limited (compared with its giant rivals). This, combined with emerging DCIM-based cloud offerings from rivals, may mean that Nlyte will need to work even harder in the coming months and years to retain its top billing. We view the company as a high-value acquisition target, potentially for a datacenter technologies or software supplier, or even one of its large customers. Context San Mateo, California-based Nlyte has raised more than $40m in funding since its inception in 2004. Following a $12m series C round in late 2010, Nlyte secured additional financing in early 2016 to fund its acquisition of FieldView for an undisclosed amount. While Nlyte does not disclose its financials, the company says it is profitable. 451 Research believes its sales are $30-35m. It has more than 125 employees, including full-time contractors. Approximately 65% of Nlyte's staff is in the US; the rest are in London, where its development team is based. Investors include Balderton Capital, Montalcino Holdings, NGEN Partners and Ruffer. Nlyte plays mostly in midsize and large datacenters. A small deal size for Nlyte would be $50,000, with $200,000-plus being more typical. The single largest deal transaction for Nlyte to date was more than $4m (and the company says the value of the full deal over time will be $12m). The company's software is geared toward customers with medium to large (5MW and up) or multiple datacenters, to give a global and local view of different sites. Nlyte says it has more than 275 customers, mostly in the financial services, high tech, colocation, government and healthcare sectors. The company's US government base includes agencies that are subject to the Data Center Optimization Initiative (DCOI) (/report-short?entityId=88306), which mandates DCIM in all federal datacenters by 2018. In April Nlyte released add-on dashboards and reports that are designed to meet the government's specific requirements under the mandate. About 65% of Nlyte's revenue is generated from software licenses, with the remainder coming from deployment and support (Nlyte does not do custom development for clients). Sales are 2 of 8 10/19/16, 6:43 AM DCIM pure play Nlyte expands integrations, functions for key markets https://451research.com/report-short?entityId=90513 focused on North America and Western Europe. Latin America and Asia-Pacific are covered by channel partners, and it has some resale partners in Europe. Nlyte has a technical integration and an OEM partnership with BMC. Hewlett Packard Enterprise and IBM are also resellers of Nlyte. Marquee Nlyte customers include Atos, Canon, Cisco, Cummins, DHL, Fannie Mae, FDIC, HPE, Monsanto, RBC, UnitedHealth Group, US Federal Reserve System, US Securities and Exchange Commission, Verizon and Walgreens, among others. Many more are not publicly disclosed. Nlyte says that about one-third of its current deal pipeline is new customers, while the remainder are existing customers expanding their deployments – across multiple datacenters or within a single facility. When Nlyte acquired FieldView, they shared fewer than a dozen customers. The company's management expects there will be pull-through sales of FieldView's monitoring capabilities (now known as NEO) into Nlyte's existing asset management customers. Three former FieldView executives have joined Nlyte's management team, including FieldView CEO and founder Fred Dirla, who now serves as Nlyte's COO. The company says there have been minimal staff reductions since the FieldView acquisition due to some redundant roles. Technology Nlyte's asset management software, recently renamed Nlyte Enterprise Edition, tracks various data, including asset interdependencies in the power chain (from the substation to the device outlet) and their connectivity (from the network switch to the patch panel and individual network ports). Asset attributes are visualized in a number of ways, including to-scale floor plans and with individual real-time images of assets. The software includes predictive capacity management and what-if scenario planning, as well as proposals for optimal asset placement. FieldView's real-time monitoring software, now branded as Nlyte Energy Optimizer, or NEO, includes differentiated risk analysis features such as failover simulation and fault analysis. Nlyte Enterprise (asset management) and NEO (real-time monitoring) are sold separately and as a pre-integrated suite called Enterprise Platinum. Add-on modules, which are separately priced, include: 3 of 8 10/19/16, 6:43 AM DCIM pure play Nlyte expands integrations, functions for key markets https://451research.com/report-short?entityId=90513 Goods Receiving – a mobile-device interface for asset-tagging scanners (any type) that automatically updates Nlyte's asset data or workflows, as well as any ITSM systems that are connected to Nlyte. Nlyte Audit – designed to help organizations meet their compliance requirements for asset audits, including type and location of assets, as well as audit history. The new colocation version is, in many ways, a repositioning of NEO to enable bifurcated views for individual colocation customers, as well as APIs for IT management systems or CMDBs that providers can offer their customers. For an additional cost, colos can also offer Nlyte Enterprise (asset management) to their customers (delivered as SaaS). Nlyte also has a hyperscale version of its software that includes architectural changes to the base code to support the software's performance at scale, up to 150,000 racks. Integration and DCSO strategy Nlyte was an early mover in integrating data from its platform into various third-party systems, including IT management databases and directories, to enable a datacenter service optimization (DCSO) approach. The latest Nlyte 8 version is a rewrite of the integrated Nlyte and FieldView tools, to enable improved bidirectional data flow between the two systems and the ITSM systems they connect to. Also new is the ability for the Nlyte API to capture deep links between third-party databases and Nlyte's asset database. This means it can automatically push and pull information between CMDBs, service desks or external asset management systems, so that users can move from one system to the next. For example, Nlyte's asset database can be linked to an ITSM database for bidirectional data exchanges and data 'shearing' (reducing duplicate data), as well as to align configuration items (CIs) from CMDBs with DCIM assets. A basic use case could involve a new server being ordered. Data about the device is typically recorded first in an ITSM system as a CMDB CI. The creation of this CI is automatically identified by Nlyte and a 'planned asset record' is created (in the DCIM system). Nlyte's capacity planning features determine the datacenter's available capacity for this server, and the rack unit position and connections are reserved for the device. A detailed work order is then generated from Nlyte. Once the server is installed (via the work order's visual instructions), the DCIM system is 4 of 8 10/19/16, 6:43 AM DCIM pure play Nlyte expands integrations, functions for key markets https://451research.com/report-short?entityId=90513 automatically updated, which auto-updates the CI record within the CMDB, including the physical location of the server. This process promises a validated 'source of truth' for the ITSM and DCIM systems, as related processes such as incident, change and compliance audits. Another new feature to version 8.1 is the ability to raise an incident request in the Nlyte system and push it into a service desk or other system. (This builds on its previous capability to raise change orders in Nlyte that are pushed to IT management systems.) Real-time event management can also extend into automation and migration systems (as well as NEO itself). Nlyte has more than 50 connectors into ITSM platforms, virtualization systems, financial systems and specialist DCIM systems (such as RF Code), as well as building management systems, power strips and sensors. The company's communications framework maps its APIs to the systems it connects to. Nlyte publishes its APIs for its customers. Looking ahead, the company intends to create an API so that its DCIM data can be sent to and from cognitive learning systems, along the lines of IBM's Watson or Google's Deepmind. A bidirectional integration would mean that these artificial intelligence systems could access historic DCIM data and data patterns, such as the inlet temperature of servers during different times of the day and year, to determine optimal server placement or optimal server types, for example. The company is also planning to support the relatively new Redfish protocol, developed by Emerson Network Power and collaborators Intel, Broadcom, Microsoft and HPE. This protocol, which is growing in popularity, is used in the datacenter for out-of-band management to remotely control and troubleshoot nodes even when the unit is offline or unassociated with an OS. More broadly, Redfish was designed to form the basis of a unified data-aggregation platform for datacenter and, at some point, Internet of Things management. Competition The DCIM arena is overcrowded, with about 70 suppliers that range considerably in size and scope. Their DCIM products vary in function and application, creating some confusion (and usually a high level of vendor scrutiny) among buyers. In recent years, a greater portion of sales 5 of 8 10/19/16, 6:43 AM DCIM pure play Nlyte expands integrations, functions for key markets https://451research.com/report-short?entityId=90513 is being won by a relatively small group of dominant, innovative suppliers (we believe). Nlyte is part of that elite group, alongside Schneider Electric and Emerson Network Power (which was recently acquired by (/report-short?entityId=89880) PE firm Platinum Equity). Schneider recently released the industry's first DCIM-based cloud offering (/reportshort?entityId=90336), which in many ways is a remote data-driven services alternative to on-premises DCIM approaches. Another large rival, Eaton, is preparing to launch its own DCIM-based cloud analytics (/report-short?entityId=90163) service, which will predict the likelihood of component failures in its datacenter backup power systems before they happen. But the market is still relatively immature and open, and there are many suppliers with strong offerings and strategies. Other large datacenter equipment suppliers that are DCIM rivals include Siemens and ABB, as well as connectivity specialists CommScope and Panduit. Geist, Baselayer Technologies and Sunbird Software are among those that are also becoming increasingly competitive in DCIM. Most of these suppliers have monitoring and asset management capabilities, along with predictive analytics and other features. Some are supporting DCSO approaches, with mixed success. SWOT Analysis Strengths Weaknesses Nlyte has a strong brand, expertise and respect in the Nyte is still relatively small, lacking the resources of DCIM field, and has won some very large and the large global equipment providers it competes with. high-profile customers. Opportunities Threats Most demand for DCIM today is from large enterprises Large equipment makers that are also DCIM suppliers and colocation providers. Suppliers that offer scalable may compete aggressively on software pricing. Over and tailored features for these segments are best time, datacenter operators may prefer new (and positioned to grow. Most datacenters today have yet to low-cost) DCIM-based cloud-delivered analytics and adopt DCIM. management services over on-premises (or SaaS) DCIM. 6 of 8 10/19/16, 6:43 AM DCIM pure play Nlyte expands integrations, functions for key markets https://451research.com/report-short?entityId=90513 Rhonda Ascierto (/analyst-team/analyst/Rhonda+Ascierto) Research Director, Datacenter Technologies & Eco-Efficient IT M&A ACTIVITY BY SECTOR Datacenter technology / Datacenter management / Management, planning & analysis (1) (https://makb.the451group.com /results?basic_selected_sectors=996) Datacenter technology / Datacenter management / Monitoring & control (2) (https://makb.the451group.com /results?basic_selected_sectors=986) M&A ACTIVITY BY ACQUIRER ABB Group (13) (https://makb.the451group.com/results?basic_acquirers=ABB+Group) Atos SE (16) (https://makb.the451group.com/results?basic_acquirers=Atos+SE) BMC Software Inc. (30) (https://makb.the451group.com/results?basic_acquirers=BMC+Software Inc.) Broadcom Corporation (28) (https://makb.the451group.com/results?basic_acquirers=Broadcom+Corporation) Canon Europa N.V. (12) (https://makb.the451group.com/results?basic_acquirers=Canon+Europa N.V.) Cisco Systems Inc. (126) (https://makb.the451group.com/results?basic_acquirers=Cisco+Systems Inc.) CommScope Inc. (11) (https://makb.the451group.com/results?basic_acquirers=CommScope+Inc.) Emerson Electric Co. (21) (https://makb.the451group.com/results?basic_acquirers=Emerson+Electric Co.) Google Inc. (204) (https://makb.the451group.com/results?basic_acquirers=Google+Inc.) IBM Corporation (164) (https://makb.the451group.com/results?basic_acquirers=IBM+Corporation) Ingenix (15) (https://makb.the451group.com/results?basic_acquirers=Ingenix) Intel Corporation (81) (https://makb.the451group.com/results?basic_acquirers=Intel+Corporation) Microsoft Corporation (157) (https://makb.the451group.com/results?basic_acquirers=Microsoft+Corporation) Nlyte Software Limited [fka Global DataCenter Management] (1) (https://makb.the451group.com /results?basic_acquirers=Nlyte+Software Limited [fka Global DataCenter Management]) Panduit Corporation (3) (https://makb.the451group.com/results?basic_acquirers=Panduit+Corporation) Royal Bank of Canada [dba RBC Financial Group] (1) (https://makb.the451group.com/results?basic_acquirers=Royal+Bank of Canada [dba RBC Financial Group]) Schneider Electric SA (41) (https://makb.the451group.com/results?basic_acquirers=Schneider+Electric SA) Verizon Business (40) (https://makb.the451group.com/results?basic_acquirers=Verizon+Business) Walgreen Co. (1) (https://makb.the451group.com/results?basic_acquirers=Walgreen+Co.) Figures shown indicate number of transactions COMPANY MENTIONS (PRIMARY) Nlyte Software (/search?company=Nlyte+Software+) COMPANY MENTIONS (OTHER) ABB , Atos , Balderton Capital , Baselayer Technology , BMC , Broadcom , Canon , Cisco , Cummins , DHL Global Mail , Eaton , Emerson Network Power , Fannie Mae , Federal Deposit Insurance Corporation , FieldView Solutions , Geist Global , Google , Hewlett Packard 7 of 8 10/19/16, 6:43 AM DCIM pure play Nlyte expands integrations, functions for key markets https://451research.com/report-short?entityId=90513 Enterprise , IBM , Intel , CommScope , Microsoft , Monsanto , Montalcino Holdings , NGEN Partners , Panduit , Platinum Equity , Royal Bank of Canada , RF Code , Ruffer , Schneider Electric , US Securities and Exchange Commission , Siemens AG , Sunbird Software , UnitedHealth Group , US Federal Reserve , Verizon , Walgreen Co (/search?company=Walgreen+Co) CHANNELS Datacenter Technologies (/dashboard?view=channel&channel=1) SECTORS All / Datacenter technology / Datacenter management / Management, planning & analysis (/search?sector=996) All / Datacenter technology / Datacenter management / Monitoring & control (/search?sector=986) 8 of 8 10/19/16, 6:43 AM