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Special Report Agency Options - Financing What Agencies Can Expect Accessing Bank Capital in the Current Credit Crunch How to Properly Position an Agency When Planning to Borrow From a Bank Pettinicchi By Robert J. Pettinicchi E very morning, stories of financial While not a traditional borrower, insurance sector gloom and doom fill the agencies still are desirable clients to banks airwaves. A slowing economy has because they tend to be substantial depositors. affected the ability of individuals Banks will preserve this one-way relationship and businesses to pay their bills. The term by occasionally making small loans to agencies, “credit crunch” has become impressing the agency a part of the daily lexicon, principal with the good relaInsurance agencies tionship they have with the with loan losses and forestill are desirable bank. But a good test for your closures at banks reaching record highs. clients to banks banker is to ask if your agency Experts now believe there because they tend would qualify for a large loan to be other problems on the make an acquisition. If the to be substantial to horizon with consumer, banker’s eyes gloss over, you depositors. credit card, and commercial may need to re-think your business and real estate loans. bank relationship. Bank failures and increased regulatory pressure stress the financial system, restricting credit. Understanding the Agency Business Only high quality, well-prepared, and creditBankers prefer to make loans to more tradiworthy individuals and businesses will find tional borrowers with tangible assets. Thus, credit available in this crunch. in difficult credit environments, working Throughout my career, I have observed a with a lender who understands your business flight to quality when credit gets tight. becomes more critical for obtaining credit. Lenders are less willing to stretch to make a Despite many banks’ limited credit appetite loan. Few are willing to underwrite loans in an in times of tight credit, loans to industry they do not fully understand nor are insurance agencies can be a good completely comfortable with. bet because of good repayment Unlike traditional distribution and manu- histories and predictable facturing businesses, an insurance agency has agency cash flows. a unique business model with low capital Expect all lenders to require requirements and no significant working financial information for a loan capital needs (unless there is an acquisition application. Putting together opportunity). But when capital is needed to this information should be seize an opportunity, such as the purchase of easy for a well-run a competitor, the buyout of a retiring prin- agency, but many owners cipal, or the lift-out of a business unit, the neglect this area. The capital required can be substantial. Since easiest way for a bank to many principals may never have borrowed take a pass on a loan is the from a bank, they may not be familiar with inability of an agency to how credit is gained. provide financial informa- tion. Also, a banker will treat your loan inquiry as suspect if a request for information is met with: “Why do you need that?” Such responses can precipitate a loan denial. Types of Loans Banks Offer Assuming your bank would be willing to make a loan to your agency secured by the assets of the business (rather than based on mortgages on the principal’s residences) here’s what you can expect: Acquisitions. For most acquisitions or internal purchases, a fully-amortizing five to seven-year term loan is standard. Usually an acquisition will require 30 percent equity in the transaction (which may consist of existing business value). In a perpetuation, anticipate bank financing to account for about 60 percent of the total requirement. The remainder may take the form of a note from the seller or some other deferral. If an acquisition needs a 10- or 15-year repayment to cash flow, it is not an appropriate risk for a bank, nor a good investment for the agency. Credit Lines. A line of credit may be extended to agencies to augment working capital. Since the working capital need for most agencies is minimal, most line limits are small, representing approximately twomonths of commission revenue, or less. Often lines are used to prepay expenses or pay bonuses prior to the end of the fiscal year in anticipation of profit sharing to be received. Producer Finance. Loans to finance new producers have Special Report Agency Options - Financing the look of both a line and a term loan whereby a line is advanced to cover the costs of the new producer during their ramp-up period. At the end of 12 to 18 months, the line balance is converted to a term loan to be repaid over three years. All bank loans will have covenants, which are promises made by the borrower to the bank regarding the submission of financial reporting and other monitoring factors used by the banks. During this credit environment, financial covenants may still be negotiable, but most representations and standard terms, such as personal guarantees and default provisions, are non-negotiable. Nine Questions To Ask Agency principals should ask themselves key questions to check their strengths in accessing capital. 1. Is your agency profitable as a result of receiving profit sharing from your carriers or would you report a loss if the bonus was reduced/eliminated? Well-run agencies, like well-run households, need to live within their means and treat bonuses as windfalls, realizing that they may not always be received. 2. Is your agency consistently in trust? Contrary to popular belief, the balance sheet does matter! An out of trust agency can imply poor financial management (or worse, dishonesty). Related is having adequate working capital. A well-run agency should have 30 days of working capital. Stripping the agency of cash only benefits the owner in the short run. 3. Does your agency maintain good financial records and does your accountant produce a financial statement that is reviewed, or at least compiled? While tax returns are useful, 9. Have you maintained a very good bankers prefer to also receive a full set of finan- personal credit standing? You will be cial statements with opinion and footnotes. required to personally guarantee a bank loan, You’ll need to provide three and will likely pledge your years of financial statements. A prudent agency stock in the agency as added Be prepared to provide The creditworthiowner will seek to security. production summaries for the ness of a business owner is borrow the least one of the best indicators of last fiscal year and the amount of money the propensity to repay a current trailing 12-month period. This report should be for the shortest business loan. provided by customer, line, reasonable period. Reducing Risk carrier and producer. Also, provide actual insurance A prudent agency owner company data (production reports or experi- will seek to borrow the least amount of ence reports) from your top five carriers to money for the shortest reasonable period. confirm the data. This will reduce risk, reduce cumulative 4. Do you use the capabilities of your agency interest paid, and keep borrowing capacity management system and compare data with available for future opportunities. You need to the Big I’s “Best Practices” results? ensure that your business is on solid financial 5. Have you borrowed money from your footing to gain access to capital. However, you agency? Pay these loans back, as your banker will also need to present your business in the will not be pleased to see these. Also, if you best light to convince a lender that your take a bonus consider loaning some money agency is a good risk. back to the business to repay debt or As professional risk managers, agency prinreplenish working capital. (Bankers like this, cipals must realize that an inability to access particularly if the loans have no set repay- capital puts their own business at risk. This ment terms.) threat can be lessened significantly if one 6. In a period of lower margins, have you understands how to properly position their increased your salary or draw? Is spending on businesses to borrow from a bank. Uncertain your lifestyle reasonable? times always create opportunities for those in 7. Are you actively managing your accounts a strong financial position who can readily receivable, or are you supplying credit to access capital. IJ your clients? 8. Is your balance sheet swollen from an accumulation of unreconciled carrier payables? Pettinicchi is chief lending officer of InsurBanc, a federal This is a problem that reflects sloppiness and thrift dedicated to providing banking products and only gets worse (and more costly to correct) services to independent insurance agent. Web site: www.insurbanc.com. E-mail: rpettinicchi@insurbanc. com. the longer it is ignored. Reprinted with permission from Insurance Journal, August 4, 2008. On the web at www.insurancejournal.com. © Wells Publishing, Inc. All Rights Reserved. FosteReprints: 866-879-9144, www.marketingreprints.com. 1.866.467.2262 www.insurbanc.com