Download Horizon Value Added Services

Value Added Services
Keith McBride
Head of Hosted Solutions
July 2014
Call management & reporting from Akixi
Real time stats
Accessible from any
internet-facing device
Abandoned call recovery
Extension activity monitoring
Cradle to grave reporting
….loads more!
Akixi - Wall boarding
No software to buy or maintain
Available anywhere & everywhere
No additional P.C’s to buy or maintain
Real Time & Historical reports
Minimal connection costs
Speedy & Minimal technical set up
Pay As You Go
Multi Site reporting as standard
Cradle To Grave & Internal call tracking
Use when you want, even month by month
Works on Mac, P.C, Linux & Mobiles
Always up to date
Disaster recovery built in
.....and it’s very ecologically friendly
Horizon Integrator
Presence
Click to Dial
Outlook Integration
Contact Screen Popping
Directory Integration
Lync Integration
Horizon Integrator
A software client that allows users
to control Horizon from their desktop
Draws down lots of functionality
for ease of use & quick access
Integrates with Outlook
In-call desktop control
Preview windows with in-call control
Caller Detail
Call Direction
and Detail
Call Control
Basic Caller
Details
Call Control Actions
Click to dial & directory access
Clipboard dialling
Quick Dial & Search
Recent Calls
Call History
The missing Lync!
Horizon and Lync are not mutually exclusive
Zest4 use both
Lync: IM, presence, desktop sharing
Horizon: For all business telephony
We’ve now started to integrate through presence
And will continue to develop the solution
Presence
Telephony Presence
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Monitor up to 20 users
User defined list
Click to Dial
Displayed by location
Online busy lamp field!
Horizon Integrator CRM
All the functionality
of Integrator
PLUS integration with 20+ leading CRM
systems
Ideal for sales and customer services teams
CRM Integrator
Presence
Click to Dial from multiple platform
Record Screen Popping
Call control integration with familiar software.
CRM & Outlook integration
Contact popping from chosen CRM
Contact popping from Outlook
Desktop Client
Click to Dial
Instant Messaging
Presence
Call Control
Headset Usage
Horizon softphone - PC
Presence
Instant
Messages
Advanced Call
Handling
Manage
Features
Mobile Client
Uses WiFi, 4G or 3G
Instant Messaging
Presence
Call Settings & Control
Android / iOS – Q3
Horizon Endpoint
Horizon mobile app - Android
Zest4 - UC Product Roadmap…
want to know more?
Keith McBride
Head of Hosted Solutions
[email protected]
0161 956 3345
www.Zest4.com