Survey
* Your assessment is very important for improving the workof artificial intelligence, which forms the content of this project
* Your assessment is very important for improving the workof artificial intelligence, which forms the content of this project
Introduction to module Aim By the end of the lesson students should understand the module objectives and have a basic understanding of marketing communications. Objectives Have a basic understanding of the module requirements. Understand the assessment criteria of the course Differentiate advertising and promotion Discuss marketing communication Explain at least 1 communication model Discuss promotion mix Module Outline This Module is designed to provide students with a basic understanding of the key areas of advertising and promotion as part of an integrated approach to marketing communications. Students will develop the ability to determine specific promotional activities in response to target audience and other stakeholders’ characteristics, and to apply and justify appropriate promotional mixes within a strategic and tactical framework. Module Content Marketing Communications – communication process, organisation of the industry, current trends, the impact of ICT Advertising – role of advertising, branding, creative aspects of advertising Below the Line Techniques – primary techniques Integrated Promotional Strategy – budget formulation, promotional techniques, developing a promotional plan Learning outcomes Recognize the scope of marketing communications Describe the role and importance of advertising Recognize the role of below-the-line techniques and how they are used in a chosen business Define an integrated promotional strategy examine the structure, role and relationships between parties in the communications industry Cont…Learning outcomes Demonstrate how advertising can be designed to differentiate, remind, inform and persuade Distinguish between the characteristics and objectives of the various below-the-line promotional techniques Analyze the principles and process of campaign management Assessment 50% Written proposal Individual proposal for a promotional campaign(KU1, KU4) 50% practical Students to work in groups to design a promotional campaign with supporting written evidence for their chosen organisation (SQA2) What do you know about marketing ? Basics What do you think the difference is between advertising and promotion? Both advertising and promotion are types of marketing, involved in getting information about a product out to the buying public. Advertising Is usually undertaken by mid- to large-level firms, which come up with cohesive messages that help strengthen the brand and aim to build long term sales. Advertising is the non-personal communication of information usually paid for and usually persuasive in nature about products, services or ideas by identified sponsors through the various media."(Bovee, 1992, p. 7) Promotion Is a more short-term strategy. Although brand-building may occur as a result of promotions, it is not the point. The only real purpose of a promotional campaign is to build sales in the short term, either to move a company back into the black, to build capital reserves for expansion. Promotions include things like two-for-one specials, coupons in the local or regional paper, free samples, or special in-store events. Communication Communication Is the activity of conveying information through the exchange of thoughts, messages, or information, as by speech, visuals, signals, writing, or behaviour. Task 1 What comes to mind when you see this advert, What message was instantly communicated at a glance? What other message did you get after a good look? Is it a good communication media? Who do you think is the target audience. The communication process Prime aim of communication in advertising and promotion is to influence consumer buying behaviour To understand this, marketeers refer to models of communication to help them develop good framework. Effective Communication All communications, intentional or unintentional, have some effect. This effect may not be always in communicator's favor or as desired by him or her. Communication that produces the desired effect or result is effective communication. It results in what the communicator wants Communications models Kotler Communication models Lasswell Communication should answer the following questions: Who? Says What? In what channel? To whom? With what effect? (Lasswell, Power and Personality (1948)) Effects of marketing communication Promotion Mix Consists of the specific blend of advertising, personal selling, sales promotion, and public relations tools that the company uses to pursue its advertising and marketing objectives. The five major types of promotion are Advertising: Any paid form of non-personal presentation and promotion of ideas, goods, or services by an identified sponsor. Personal selling: Personal presentation by the Firm’s sales force to make sales and build customer relationships. Sales promotion: Short-term incentives to encourage the purchase or sale of a product or service. Public relations: Building good relations with the company’s publics by obtaining favourable publicity, building up a good “corporate image,” and handling or heading off unfavourable rumours, stories, and events. Direct marketing: Direct communications with carefully targeted individual consumers to obtain an immediate response—the use of mail, telephone, fax, e-mail, and other non-personal tools to communicate directly with specific consumers or to solicit a direct response. AIDA AIDA is an acronym used in marketing and advertising that describes a common list of events that may occur when a consumer engages with an advertisement Response hierarchy models AIDA A - attract customer(s) I - promote interest D - create desire A - complete action Problems with communication Noise and selectivity: how can the sender get their message through to the receiver if receiver being bombarded with several communications at one time? Selective attention: how can the sender ensure their message catches the eye of the receiver, despite surrounding noise? Problems with communication Selective distortion: Communication can change and/or be distorted by the time it reaches the receiver – also, receiver may hear/see what they want to hear/see Selective recall: How can the sender ensure their message is recalled as the message of choice? Noise Communication noise refers to influences on effective communication that influence the interpretation of conversations. While often looked over, communication noise can have a profound impact both on our perception of interactions with others and our analysis of our own communication proficiency. Forms of communication noise include psychological noise, physical noise, physiological and semantic noise. Give examples of what you would class as noise in advertising or promotion of a product. Structure of advertising and promotion industry communications Advertising Agencies Media Suppliers Industry Suppliers of Promotional material Client Companies/ Advertisers Task Task Purpose Get learners in the marketing frame of mind. Assume you are a group of marketing executives in a company of your choice devise a basic advertising strategy stating. Who the advert is for How would you communicate your advert? Why you have selected the chosen media. What would you include in advert? What would you leave out? How would you ensure that effective communication has occurred? Apply AIDA Objectives Have a basic understanding of the module requirements. Understand the assessment criteria of the course Differentiate advertising and promotion Discuss marketing communication Explain at least 1 communication model Discuss promotion mix Home task Research the Following Advertising agencies types and their role. Services offered by advertising agencies. Structure of Advertising agency Parties involved in advertising.