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HOW ARTIFICIAL INTELLIGENCE WILL CHANGE PROJECT MANAGEMENT FIND INSIDE 1 Why 86% of Project Managers don’t mind AI support in administrative control 2 AI tools helping PMs get the full picture and uncovering the drivers impacting the business © 2002 - 2016 Ciklum. All rights reserved 3 If AI will also help determining what motivates an individual or a team INTRODUCTION Project managers have an Let's begin answering this intimidating variety of essential question by breaking a project responsibilities. From defining manager’s responsibilities into a project's scope and identify- buckets. ing risks to assigning tasks and creating schedules and budgets. Though these skills sets are characteristic of modern soft- THREE SIDES OF A “TALENT TRIANGLE” FOR THE PM: ware and IT-related projects -such as the management of a Leadership mobile app build -- the talents and sensibilities of the project manager have been necessary since ancient civilizations decided to build things. For centuries project managers have Business Acumen Technical Project Management determined how long it would take to build a structure efficiently and on time. Artificial intelligence has a role to SO, IS IT POSSIBLE THAT A PROFESSION THAT DATES BACK THOUSANDS OF YEARS CAN SUDDENLY BE REPLACED BY MODERN TECHNOLOGY LIKE ARTIFICIAL INTELLIGENCE? play within each of these buckets, and recent research and survey feedback indicates the influence of AI is larger in some areas than others, depending on the case. TECHNICAL PROJECT MANAGEMENT 1 A modern project manager has Fortunately for the eighty-six the responsibility of handling the percent that would welcome administrative duties of a project, that assistance, there are already which, according to a recent machine learning tools and survey of project managers by artificial intelligence systems the Harvard Business Review, on the market that will either takes up 54% of respondent’s lend them a hand or perform time, more time than every other these task entirely. For example, aspect of project management Monte Carlo simulation is able combined. These tasks include to perform risk analysis through determining the scope and mathematical techniques, while budget for a project or websites like Kono.ai are able to ground-level work like manage schedules for project determining work schedules managers, essentially acting as and ensuring shipments arrive an AI assistant. In the coming promptly. Within this Harvard year, if not months, one can Business Review expect smart software to be able survey, eighty-six percent of to automatically route shipments 86% of PMs would like support from AI for TWEET admin tasks THIS STAT project managers to their correct locations, create stated they would like schedules for thousands of support from artificial employees based on their intelligence in order to availability and even alert project complete these tasks. managers when spending milestones are met. Up to 54% of PM's time is stolen by administrative TWEET control THIS STAT " BUSINESS ACUMEN 2 " This aspect of project handle some of this; the tool management has been Narratives for Tableau is a free somewhat controversial in the extension, available for past, but many have argued that Google Chrome browsers. it should be included in the new With the ability to see dynamic project management triangle. In narratives based on chart data short, a Project Manager should and analytics, Narratives has the not only understand the ability to determine how projects intricacies of the project itself, will impact the overall business but understand how the project itself, and how it can fit into a fits into the larger view of the company’s budget or their company. AI has the ability to overall story. PROJECT MANAGER SHOULD NOT ONLY UNDERSTAND THE PROJECT INTRICACIES, BUT HOW IT FITS INTO THE BUSINESS TWEET THIS STAT AI HELPS DETERMINE ODDS OR THE BEST PROJECTED ACTION, BUT FIRING AND HIRING SHOULD BE MADE BY PEOPLE TWEET THIS STAT However, there is a second projected course of action, part of Business Acumen that is ultimately major decisions are separate from simple analytics currently, and even into the near and projections. This involves future will continue to be, made judgment calls, especially when by people. This is especially true projections are close and models when it comes to hiring or firing show odds as a toss-up. While AI employees and contractors, has the ability to help determine which leads directly to the next odds or show the best aspect of Project Management. " LEADERSHIP 3 The area where artificial intelligence will personalities. Think of team creation like struggle to keep up with is an area that it dating sites or the television show is simply not programmed to deal with; “Married at First Sight,” when artificial human behavior and emotion. A project intelligence takes a pool of people and manager needs to assemble a team of determines who their perfect match talented people whose skills all should be. Oftentimes, AI will get this one complement each other; this is wrong, and relationships will not work something that, based on manager out. This is no different than working reviews, reported skill sets and prior relationships, where a Project Manager results, an artificial intelligence system will need to build a team of people who can help with. However, it cannot yet will not only get along and work well understand that the team it comes up together, but will challenge each other with may have some “oil and water” in order to get the best result possible. AI WILL HAVE A DIFFICULT TIME DETERMINING WHAT MOTIVATES AN INDIVIDUAL OR A TEAM TWEET THIS STAT THE SKILLS MANAGERS SAY THEY WILL NEED TO SUCCEED OVER THE NEXT FIVE YEARS They undervalue critical people skills PERCENTAGE OF RESPONDENTS WHO SELECTED THE GIVEN SKILL AMONG THEIR TOP THREE 42% Digital and technology Creative thinking and experimentation 33% Data analysis and interpretation 31% Strategy development 30% Planning and administration 23% Social networking 21% People development and coaching 21% Collaboration 20% Quality management and standards 20% Sharper skills within my current domain of expertise Performance management and reporting People skills 20% 17% Source accenture survey of 1,770 frontline, mid-level, and executive-level managers from 14 countries " AI also will have a difficult time freelance workers or consultants determining what motivates an are often asked to come togeth- individual or a team. Asking AI er for a single project before to perform this task isn’t much breaking back apart into their different than asking a machine own factions, knowing how to to become a teacher. Often, the motivate each individual or team difference between an excellent and pushing the right buttons at teacher and one who simply gets the right time will get a project the point across is knowing how done properly. In this case, AI THE WAY PROJECT to motivate their students. This simply is not able to connect with people on a personal level MANAGERS DO is true of project managers and their employees. In an era when in this way. AI SIMPLY IS NOT ABLE TO CONNECT WITH PEOPLE ON A PERSONAL LEVEL IN TWEET THIS STAT SO HOW WILL AI CHANGE PROJECT MANAGEMENT? In the short term, AI has the ability to take over the vast majority of administrative and WITH THE TECHNOLOGY THAT IS IN PLACE AND THE technical project management. MOTIVATION OF PROJECT MANAGERS TO REMOVE These tasks can be performed ADMINISTRATIVE AND TECHNICAL TASKS FROM THEIR faster and more accurately by PLATES, EXPECT AI TO TAKE OVER THESE TASKS IN THE an AI system than they can by NEXT FEW YEARS. human Project Managers. Additionally, as surveys have shown, this is an aspect of project management that managers would simply rather not deal with, or at the least, would prefer some help with. As far as an analytics and statistical analysis goes, AI has the ability to help craft a story about where the project will fit into a company’s overarching goals. When it comes down to major decisions, though, AI in some time. Even if we end up its current and projected form is with walking, talking AI similar to best used as an accompaniment what has been seen in science rather than a full manager. fiction films, there is an emotion- However, when it comes to the al connection and factor unique leadership and motivating factors to people that AI simply cannot of a Project Manager, the human replicate or account for. element cannot be overstated. This is an area where AI is lacking, and may be lacking for quite Find out more about Project Management and how you can enhance it today For more information on AI and how it will impact the project management space, feel free to visit us at www.ciklum.com or our blog at www.ciklum.com/blog! About Ciklum Ciklum is a top-five global trusted technology and software engineering partner to Fortune 500 and other fast-growing organizations alike around the world. For over 14 years, our 2500+ developers located in the Delivery Centres across the globe have provided our clients with a range of services including extended software development teams, quality assurance, R&D, IoT, big data, product development, and engineering consulting. For more information visit www.ciklum.com © 2002 - 2016 Ciklum. All rights reserved