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Transcript
Adults With Traumatic
Brain Injury: Three
Case Studies of
Cognitive Rehabilitation
in the Home Setting
Susan Miron Schwartz
A
dults with acquired brain injury often have performance deficits in self-care and community Jiving skills. These deficits are frequently caused by
dysfunction in the cognitive or emotional component
skills of occupational behaViors. Treatment approaches
specific to this population can help occupational therapists accurately sOrt out patient problems, plan appropriate interventions to address those problems, and evaluatp
the effectiveness of those interventions.
Three case studies are presented that use the decisionmaking and dynamic assessment models for treatment
planning. The case studies demonstrate the need for analyzing each patient's performance components and performance context before the selection and modification
of treatment techniques.
Key Words: activities of daily living. memory
Treatment Planning Tools
This article discusses the use of 0ccupational therapy
in the home setting and the individual application of
o-eatment methods. Three case studies are presented
that involve adults with acquired brain injUly with
memory deficits. The treatment methods used were (a)
saturational cuing with behavioral chaining and
positive reinforcement, (b) a coordinated team approach incorporating family or significant others and
other therapists, and (c) environmental adaptations.
A decision-making model and the dynamic assessment
approach were used as a framework for treatment
planning.
The treatment technique chosen depended on the
skill to he learned and the patient's learning style.
Each case required the selection of environmental adaptations including (a) use offamily and attendants
as cotherapists; (b) a tape-recorded message, played
daily; and (c) an appointment book for daily things
to do. Each case demonstrated prolonged therapy for
skill acquisition with this patient population.
Susan Miron Schwartz, MA, (HR. is Director of Rehab Plus, New
York, New York, and Coordinator, Early Intervenrion Program, Manharran Center for Early Intervenrion, Inc., New York
City. (Mailing address: 26 Ridgedale Road, Scarsdale, New
York 10853)
This article was accepted for publication September 30, 1994
Decision-Making Model
The decision-making model is a tool to organize information into a logical sequence. This model provides an overall context for evaluation, treatment planning, treatment
implementation, and assessment of treatment effectiveness. It is used to determine whether a primary deficit
exists, whether internal and external strategies should be
developed, and whether environmental restructuring
would be beneficial (Goodwin & Bolton, 1991). Ten specific questions guide the decision-making sequence.
1. Are any of the patient's basic cognitive abilities
impaired? Cognitive abilities most commonly affected include attention, concentration, abstract thinking, information processing, problem solVing, and memory (Kay &
Silver, 1988).
2. How are other related systems functioning?
These systems may be motor, visual, perceptual, sensory,
or auditory.
3. Does the patient have the skills to be restimulated
or retrained? The patient's residual skills are evaluated to
determine whether the patient can learn through systematic training to ameliorate the cognitive deficir.
4. Is a restimulation program enough to facilitate
learning activities of daily living? If not, compensatory
techniques are used.
5. Are there other conditions interfering with the
cognitive retraining? These would be emotional, behavioral, or physical factors. If these conditions exist, treatment goals are established to attempt to reduce them.
6. Are other methods needed in addition to cognitive approaches? If the noncognitive factors continue to
interfere, other professionals or programs should be added to more directly manage these conditions.
7. Can the patient learn a compensatory strategy? A
compensatory strategy provides the patient with a method to bypass the deficit in order to complete a task (Le.,
use of a written checklist). The technique chosen will
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655
depend on the patient's cognitive and related systems
skills in addition to the patiem's level of awareness of his
or her cognitive challenges.
8. Should environmental restructurinf!, be added to
the treatment? When the patient is unable [0 usc a compensatory strategy and there is no evidence of a noncognitive factor, environmental restructuring may be needed.
9. Has the compensatory strategy been generalized
from one daily living skill to another? If the strategy can
be used across situations, it is effectively incorporated. If
not, further environmental restructuring may need to be
added.
10 Are the compensatory strategies effective and
are the restimulation eX'ercises beneficial? Reevaluation
of the training program will determine whether the training methods are effective and whether a change is
needed.
Dynamic
A~sessment
Dynamic assessment is used to determine the difference
between the level of the learner's performance before
and after the application of intervention methods
(Vygotsky, 1978; Campione & Brown, 1987). This TestIntervention-Test paradigm provides information regarding the learner's modifiability and whether an intervention technique is effective (Lidz, 1991a; Lidz, 1991b). Toglia (1989) has suggested use of dynamic assessment for
evaluation of cognitive abilities in adults with brain injUry.
During the evaluation, the therapist asks the patient
questions to elicit verbal information regarding the patient's cognitive approach during the task performance.
Dynamic assessment is used to determine the patient's cognitive strengths, weaknesses, and learning
style. Learning style includes the patient's preferred
method of presentation and retention of information,
executive function capaCities (abiliry to plan and organize), and metacognition levels, that is, the ability to selfcorrect errors (Cicerone & Tupper, 1986; Wheatley &
Rein, 1989). In the following case studies, the dynamic
assessment was modified for two patients who were unable to recall or describe their cognitive approaches
(Glisky, Schacter, & Tulving, 1986; Graf, Squire, &
Mandler, 1984). Each patient's performance of a daily
living task was either directly observed by the therapist or
derived from information based on observations made by
other staff or family members instead of direct questioning during the task performance (Giles & Clark-Wilson,
1988; Giles & Shore, 1989a; Kay & Silver, 1988).
The dynamic assessment method was used to determine answers to questions in the decision-making model.
The focus of questions 1-7 in the decision-making model
is on the patient's learning style, whereas questions 8-10
relate to treatment effectiveness.
656
Learning Style
Patient's Preferred Nlethod of Presentation
Questions 1 and 2 of the decision-making model gather
information about the patient's strengths and weaknesses regarding language, cognitive, perceptual, and
motor skills. This information in combination with observations of the patient's current use of compensatory strategies helps determine the patient's preferred method of
input (i.e., visual or auditory).
Retention Strategies
Questions 3 and 4 of the decision-making rnodellook at
the patient's ability to benefit from remediation or retraining techniques. Persons who have brain injuries with
memory deficits have the capacity to learn new information. Information is recalled by the actual performance of
the activity within the context in which it was learned; this
process is known as procedural memory (Cermak, 1976;
Cohen & Squire, 1980; Glisky et aI., 1986; Squire, 1986).
The process of learning is not recalled by the patient. It
has been suggested that other types of memory may be
involved in the learning process (Giles & Shore, 1989a;
GJisky et ai., 1986; Wilson, Baddeley, & Cockburn, 1989).
Other types of memory include episodic mem01Y (recall
of the situational experience) and semantic memory (recall of facts). Tasks that appear procedural, such as the
o[1eration of an alarm on a watch, may include episodic
and semantic memory. Semantic memory is observed
when a patient reports information, but not when it was
acqUired (Parente & Anderson-Parente, 1989; Squire,
1986). With episodic memory, task performance occurs
when the patient is in the same environmental context in
which the learning took place. The way in which instructions or questions arc phrased will influence the type of
response elicited from the patient (Glisky et al., 1986;
Graf et ai., 1984). A.s noted in the research, persons with
memOlY loss learn through procedural, episodic, and semantic memory. To elicit these types of memories, the
following case studies used training methods to facilitate
experiential, verbal, and sequential task performance.
Executive Functions
Executive functions include the patient's ability to plan,
organize, initiate, and inhibit actions and self-correct performance (Cicerone & Tupper, 1986; Pollens, McBratnie,
& Burton, 1988). Impairment of executive functions affects the patient's level of independent follow-through in
using compensatolY techniques such as checklists, notebooks, or calendars.
;),Jetacognitiue Levels
Metacognition is the ability to recognize one's own cogni-
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tive abilities and to monitor one's own performance, that
is, anticipation of behaviors and correction of errors. The
patient's level of metacognition affects the patient's ahility to accept and comply with training techniques.
Training Techniques For Adults With Memory
Loss
Traditional memolY training has focused on recall of information (Brooks & Baddeley, 1976; Cermak, 1976).
Studies using retrieval techniques such as spaced retrieval (Schaeter, Rich, & Stampr, 1985), mnemonics (Gi3nutsos & Gianutsos, 1979), and paired associates through
visual imagery or verbal cues (Cermak, 1976; Crossan &
Buenning, 1984) have demonstrated a patient's ability to
learn in clinical settings. However, application of these
retrieval techniques in dail)( occupational performance is
limited (Lawson & Rice, 1989). In fact, these memory
techniques appear to become additional memory tasks
(Ryan & Ruff, 1988); they do not address prospective
memory tasks, that is, tasks that are to be accomplished
in the future (Hmris, 1983). It has been found that adults
without brain injuries chose external compensation strategies rather than internal retrieval techniques to aid in
completing prospective memory tasks (Meacham & Singer, 1977). For people with traumatic brain injury, external
compensation techniques (i.e., checklists) (Kreutzer,
Conder, Wehman, & Morrison, 1989), microcassette tape
recorders (Parente & Anderson-Parente, 1989), and electronic aids (Giles & Shore, 1989b; N:lUgle, Naugle, Prevey,
& Delancy, 1988) have been successfully used to improve
a patient's independent performance of activities of daily
living or work tasks. The training techniques used are not
always expiicit; however, saturational cuing seems to be
the unstated method used.
Saturational cuing or promOting is the use of a
:,eries of physical or verbal cues, or OOth, which provides
J stnlcture in order to accomplish the task A:; the patient
earns to incorporate the behaviors, cues can be reduced
or simplified (Ben-Yishay, Diller, Gerstman, & Gordon,
1970; Ben-Yishay, Diller, & Mandelberg, 1970; Ben-Yishay
et aJ., 1985; Diller & Gordon, 1986; Giles & Shore, 1989a).
The patient's ability to detect and correct his or her errors
':0 learn a more complex level of behaviors is inherent in
saturational cuing. This ability can be achieved in three
stages: (a) acquisition learning how to use the device, (b)
application: learning when and where the device is [0 be
IJsed, and (c) adaptation: learning the device's use in
novel situations. Each stage requires suffiCient repetition
1:0 ensure that rhe skill has been learned ,md can be
maintained (Sohlberg & Mateer, 1989) In rhe rhree case
:,tudies, saturational cuing was used in learning rhe new
target behavior.
In developing the training program, the patient's
motivation to use the compensatory techniques wjll affect
the amount of structure that can be incorporated by the
Tb", ArneriUiIl/OUUW!
patient. The therapist needs to be aware ot appropriate
timing for introduction of treatment techniques because
the patient and family may have a wide range of emotional reactions to the changes (i.e., memory deficits, role
reversals) that have occurred (Miller, 1991; Moffat, 1984).
The therapist prOVides consistent feedback and praise
during all stages of training (Dolan & Norton, 1977).
Feedback helps to link the problem, the compensatory
technique, and the improvement in the patient's performance areas.
Case Studies
The answers to questions 1 and 2 of the decision-making
model proVide information regarding the patient's learning st)rle. Once this and the problem behavior to be addressed arc determined, compensatolY techniques arc
developed by the therapist. The development of the comfJensatory technique is dependent on information collected via the decision-making model and dynamic assessment. Methods to develop techniques include (a) activity
analysis of steps needed to complete the task, (b) development of a specific set of instructions or materials to he
used to complete the activity, and (c) development of
methods of training techniques (Kreutzer et aI., 1989;
Wilson, 1984).
In response to questions 3 and 4 of the decisionmaking model, in the following cases certain behaviors
did not change as a result of restimulation programs;
therefore, compensatory techniques were added to the
training program.
The severe initiation and short-term memory deficits
of Patient 2 required additional training methods that
could provide continuous cues over time, facilitate immediate responses, and provide extensive rehearsal over
time (Schauer et aI., 1985). Other techniques to facilitate
recall included first-letter mnemonics (i.e., one letter is
used to represent the word) (\Vilson, 1982) and vanishing
cues (i.e., letters of the word are slowly eliminated for
recall of the word) (Glisky & Schacter, 1988; Moffat, 1984;
Wilson, 1982). A modified version of vanishing cues was
used in which words were eliminated from the sentence.
When possible, the training programs included family
members to provide preinjury status information, to act
as corherapists, and to proVIde emotional suPPOrt (Durgin, 1989; McKinlay & Hickox, 1988; Romano, 1989). Families of Patient 1 and Patient 2 became an integral part of
the planning and implementation of treatment, thus assisting in achieving the desired goals (Carbeny, 1992;
McKinlay & Hickox, 1988).
In each case, the compensatOlY techniques were introduced after the acute stages of recovery. In [he first
case, therapy at home began Jt 2 1/2 years after injury. In
the other two cases it began 1 year after injury. These two
patients also participated in a cognitive therapy program
of group and individual treatment at an outpatient facility.
The treatment interventions were applied after these pa-
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657
tients were in the outpatient facility 3 months. This time
lapse suggests that the changes in their performance
were a result of neither spontaneous recovery nor the
facility's remediation program.
Patient 1
Background. Patient 1, a 50-year-old married man, was
assaulted and experienced head trauma. This injury
caused right frontal and parietal fractures and a left epidural and subdural hematoma; he was in a coma for
approximately 10 days. He spent 2 years and 9 months at
an inpatient rehabilitation facility specializing in head injury. When he entered the facility he was rated Level I
(inconsistently responsive to general stimuli) on the Rancho Los Amigos Rating Scale (Hagen, Malkmus, & Dur'lam, 1972). Almost 3 years later, when he left the facility,
he was rated at Level VI (confused but responding appropriately to simple directions) (Hagen et a!., 1972).
Patient 1 returned to his home to live with his wife
and receive 24-hr attendant care. He could say a few
words but had severe anomia. Physically, he had good
muscle strength in his left arm and leg and moderate to
severe spasticity and contractu res throughout his right
extremities with synergistic movement patterns. He used
a wheelchair for mobility and was taking antiseizure
medications (see Table 1 for details of his occupational
performance status). Patient 1 was provided with occupational therapy, speech therapy, and physical therapy
three times a week at home. His wife was dedicated to his
recovery. During his inpatient rehabilitation she spent
every day with him.
Cognitive defiCits. Patient 1 had short-term memory
loss, poor initiation, inability to solve problems, and concrete thinking. In addition, he had right visual neglect and
decreased visual acuity with moderate perceptual
impairments.
Learning style. Patient 1's preferred methods of
learning were through his auditory and motor skills. He
benefited most from physical cues with brief, simple verbal feedback prOVided during actual practice of a task. He
was unable to initiate, plan, or organize an activity; he was
dependent on others to direct his schedule. He had no
recognition of his cognitive impairments.
Treatment intervention. Occupational therapy
goals were to increase the patient's independence in ba··
sic hygiene and grooming skills. Treatment directed toward these goals was initiated 3 months after his discharge. The patient's wife and home health attendants
were interviewed to determine how he performed the
morning hygiene and grooming routine when not receivmg therapy. A specitic behaVIOral sequence was used as
follows:
• Brushing teeth
1. ProlJeI self to bathroom.
658
2.
3.
4.
5.
Gather supplies: toothbrush, cup, toothpaste.
Put toothpaste onto toothbrush.
Brush teeth.
Fill cup with water.
6. Rinse mouth.
7. Clean toothbrush.
8. Put away supplies: toothbrush, toothpaste, and
cup.
• Shaving
1. Stay at sink area in bathroom.
2. Gather supplies: razor and preshave lotion.
3. Apply pres have lotion.
4. Shave.
5. Clean razor.
6. Put supplies away.
Patient 1 learned the physical components of brushing
his teeth and shaVing within 2 months. He still required
verbal cues both to sequence the activity and to scan to
find the objects he needed during the activity.
Treatment progress. After 2 months of training in
hygiene and grooming, reevaluation (use of question 5
and 6 of the decision-making model) indicated that behavioral issues were interfering with his performance.
The patient's wife and home health attendant had difficulty managing his behavior. A consistent morning routine
had never been established; for example, the patient
would be given the razor but would shave in the liVing
room. The patient's wife stated that her husband was not
cooperative in the morning; he refused to transfer out of
bed to take his shower. The behavior sequence established during therapy was not followed unless the occupational therapist was present.
At this time, psychology services were added to the
program at home once a week to teach the family members and the patient how to manage the behavioral issues. After 3 months of training with the psychologist,
Patient 1 was still receiving moderate assistance from the
home health attendant or his wife in order to brush his
teeth and shave (see Table 1).
Modification of treatment. Because Patient 1 had
shown the ability to learn, the occupational therapist
thought that he should be able to learn the sequence of
brushing teeth and shaving. To discern possible reasons
for the discrepancy between Patient l's potential and his
performance, a team meeting was organized with all of
the therapists, the patient, his wife, and the home health
attendant to discuss the goals of all concerned.
The patient's wife's primary goal was for her husband to walk. She believed that using the wheelchair was
not normal and that any encouragement to function in a
wheelchair would limit Patient l's ability and motivation
to walk. The team members explained how performing
daily activities from a wheelchair would im prove strength,
coordination, cognition, and self-worth, components that
would contribute to Patient l's ability to walk. The team
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Table 1
Status of Patient 1, After Discharge to Home
5 Months
Skills Area
Daily LiVing Skills
Transferring
8 Months
12 Months
16 Months
Requires minimal assisrance Easier but still r<"quires
Transfers wirh sporting to
Requires moderate assisminimal assistance in and
into bed
mat
tance by one person to
out of bed due to bed
transfer to tOiler. hed, mat, Requires minimal to moder- Is independent to mat with
assistance to set up wheel· height differential
ate assistance by one perand car
son in other [('ansfers
Requires moderate assischair
Requires maximum assis·
tance to car or van
tance to car or van
Has learned physical com·
ponentS
Rcquires verbal cues to sequence the task and occa·
sionally to find supplies
Brushing teeth and
shaving
Able to hrush teeth after
someone else performed
setllp and cleanup
Is shaving dependent
Dressing
Requires minimal assistance Physically unchanged
10 pUt on garments and
Knows sequcnce
moderate cues to sequence
Managing urinal
Is dependent
Independent Iv manages
while in wheelchair; requires assistance to stabili7.e wheelchair
Is dependent in bed
Unchanged
Manages minal in bed
when awakens during
night
Wheelchair mohility
Propels wheelchair within
apartment
Bumps into furnitllre
Unch,mged
Pushes wheelchair through
hallways of apartment
house; minimal assistance
needed on uneven (out·
door) terTain
Still needs minimal assis·
tance outdoors (controls
wheelchair with his foot
when going down smooth
incline)
Unchanged
ReqUires much coaxing 10
follow through with the
activity or do somelhing
new
Spontaneously r'equests to
do familiar activities (i.e.,
10 auend pmgrams at the
YMCA)
Shows concrete Ihinking
Still has severe memolY
dcficits
Shows concrete thinking
Able to recall if someone
visited the same d8y
With cues, wrilCs won_Is
when cannot say word
Still has word rcrri<:val diffi·
culty, hut spelling the
word somctimcs helps
him
Is heginning to read a large
print word hI' saying each
letter-
Word retricval still a prob·
lem but spon18neoLlsly
writes [0 sflcll out words
Gives more appropri8tc so·
cial responses
Reads large flrint words;
can sometimes sOLlnd out
words
Cognitive and Behavioral Skills
Hehavior
Resists certain activities,
(i.e., raking morning
shower)
Cognitive
Shows poor S'f'M, unahlc to Unchanglxl
recall activities from heginning of therapy scssion
Language
Has I,lfgc printed cards organi%ed into basic categories
Wor'd retrieval a problem
Cannot name common objects
Cannot read
Unchanged
Independently follows
through with brushing
teeth and shaving in the
bathroom
Can obtain clothes from
closet but does not follow
through outside therapy
session
ReqUires minimal assistance Unchanged
with socks and shoes
Is independent with upper
extremity garments
NOie STM = Shon-term memory.
meeting provided the opponunity not only for the patient's wife to recognize a unified concern, hut also for the
team and family members to develop more closely
aligned goals.
For the next 3 months, occupational therapy sessions continued with a focus on reinforcing the behavioral sequence and educating the home health attendants
and the patient's wife, Education consisted of suggestions
ahout how to provide a consistent routine and decrease
the amount of assistance provided to the patient. After 3
months, Patient 1 became independent in brushing his
teeth and shaving daily.
Outcome for Patient 1. Occupational therapy provided the structure for Patient 1 to learn the physical
routines of his basic grooming skills. Yet he was not able
to perform the hehavioral sequence on his own due to
the lack of consistent environmental structuring, A team
meeting provided an opportunity to understand the cognitive and noncognitive issues that prevented the pa·
tient's progress. The treatment plan was modified to include other diSCiplines in addition to continuing the
training technique, Other issues that might have affected
his learning were seizures every 2 months and poor sleeping patterns. A neurologist and a psychiatrist were consulted and medications were prescribed for both of these
problems,
Three years later Patient 1'$ behavior is improved
and his mood swings are not as severe or frequent. He
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659
maintains his independence in shaving and brushing his
teeth. He has progressed to ambulating with a long leg
brace and a platform walker with minimal assistance from
the physical therapist.
Patient 2
Background. Patient 2, a 30-year-old single man, was hit
by a car and incurred brain injury with right occipital and
bifrontal hematomas. He was in coma for 4 to 5 weeks. He
was hospitalized and received rehabilitation for 6
months. After he was discharged he lived in an apartment
where he received 24-hr home health care, individual
occupational therapy, and physical therapy. Patient 2's
parents lived nearby and visited daily.
Four months later, home health care was reduced to
12 hr and the patient entered an outpatient cognitive
remediation program 4 days a week. The outpatient program did not provide occupational therapy, thus occupational therapy continued to be provided by the home care
therapist once a week.
Cognitive deficits. Patient 2's attention, short-term
memory, and problem-solving skills were severely impaired. Details are shown in Table 2.
Learning style. Patient 2 was more responsive to
auditory than to visual cues. He had intellectual awareness; he could agree with the therapist that he had problems but did not know what they were. Patient 2 desired
to improve and he trusted the therapist to help him. His
executive functions were severely impaired (see Table 2).
Thirteen months after injury, Patient 2 was still unable to
initiate his morning bathing, dressing, and grooming
routine.
Treatment interventions. Compensatory strategies
that had previously been tried included a checklist posted
in the bathroom and an early-morning phone call from
his mother to remind him to shower, brush his teeth, and
dress. After the phone caJl, the patient could only recall
and perform one out of the three hygiene tasks (getting
dressed).
The occupational therapist needed to address questions 7 and 8 in the decision-making model and to see
how Patient 2 actually sequenced his morning routine.
Because he was unable to verbalize the sequence, the
occupational therapist prompted him to simulate the sequence by walking through the steps. He walked past the
checklist on the wall, ignored the sign, walked into the
living room to watch television, and, when ready to leave
the apartment, dressed without showering, shaving, or
brushing his teeth.
Table 2
Patient 2'5 Performance
Daily Living Skills
and Learning Ability
13
6 Months After Injury
Months After Iniury
19 Months After Iniury
Grooming, bathing and dressing
Shaving: takes 20 min to complete,
needs to refocus
Needs cues to complete any selfcare activity
Needs external cues to initiate
shower, shaving, brushing teeth
Automatically wakes and dresses
in previous day's clothes
Consistently shaves; occasionally
showers
Dresses in new clOthes 80% of the
time
Wears dirty eyeglasses
Orientation
Is aware of date twO out of three
times
Is aware of date by checking calendar on watch
Is consistently aware of date by using his watch
Shon-term memory
Cannol recall events within hour
treatment session
Recalls previous day's events with
prodding
Recalls some of previous week's
events with prodding
Directions and error detection
Follows one-step written directions
Reads and follows one-step directions
Does not respond to written cues
due to decreased attention and
initiation
Reads written two-step directions;
needs cues to initiate doing the
task
Unable to detect own errors
Attention span
'5 min
20 min with cues to persist with
task
20 min unsupervised
4'5 min structured supervised activity
Lack of spontaneity; initiation
Is passive; inactive unless prompted
Volunteers responses without
waiting to be asked
With structure and preViously
leamed routine, can complete
the task and go to the next
learned aCtivity
Visual scanning
Has no visual losses
Does not scan environment
Minimally scans environment if
cued
Responds to cues to scan
Is unable to find objects in cluttered areas
Visual-spatial
Has moderate impairment
Has moderate impairment
Has minimal impairment
Social skills
Makes redundant comments; gives
concrete responses, responds to
humor
Gives "pat" responses to questions
that confuse him
Initiates humor
Begins to show flexibility in conversation - asks more appropriate questions on the telephone
Home health attendant
24 hr
12 hr
8 hr
660
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The checklist and phone call did not stimulate Patient 2's active mental engagement. He partially responded to the verbal cue provided by his mother's phone call:
he dressed but ignored the written message. The answers
to questions 7 and 8 of the decision-making model were
both yes, with modification needed of the existing environmental restructuring. Because Patient 2 responded
more to verbal cues, the therapist decided to increase
their frequency. A tape recorder was programmed with a
personalized message, creating a new behavioral chain
for the morning routine. A timer was attached to the tape
and was programmed to play daily at high volume for 5
min. Through interview with the patient and trial and
error, the tape was set to play at the approximate time of
the patient's awakening. This message prompted him to
start his morning routine. The tape contained seven 5min repetitions and was rewound weekly by the therapist.
Examples of the tape-recorded message were: "It's time
to do the three S's: Shower, shave, and shampoo"; "When
you see the three S's on the wall, what do you do?" and;
"It's time to shower, __, and __." In the latter example Patient 2 spoke the appropriate response aloud. Patient 2's music preference was played in the background.
The therapist made comments between the basic messages to personalize the information and link new visual
images to the sequence of the morning routine (e.g., go
directly to the bathroom and not to the living room), The
tape-recorded message requested five behaviors: shower,
shave, shampoo, brush teeth, and take medication.
Treatment progress, After 3 months of using the
tape-recorded message (16 months after injury), the patient randomly completed two to three of the five tasks
daily. He did manage to accomplish four to five of the
tasks once a week. To reinforce the message of the tape,
extra written cues were placed on the bedroom door
directing him to the bathroom, Although he did not seem
to immediately react to the written checklist, upon being
questioned, he did recall seeing the posted list. After 6
months of using the tape-recorded message, the patient
consistently shaved and occasionally showered.
Modification oftreatment. The answers to question
7 and 8 of the decision-making model revealed that Patient 2 was using the compensatory strategy but that the
method had to be modified. The message had to be
changed because he had learned one behavior consistently and other behaviors sporadically. In addition, the
patient stated that he no longer focused on the message,
due to its familiarity. A new message was recorded with
new tasks - eat breakfast and review appointment book
-and with condensed old messages. His mother was
asked to reduce her morning instructional phone calls to
two or three times a week. A checklist of the morning
tasks was placed on the bathroom mirror, The ineffective
written cue on the bedroom door was eliminated
The tape-recorded message was discontinued 6
months later for several reasons: (a) the patient sponta-
neously ,~howered and performed most of the other hygiene activities two to three days a week, (b) the raperecorded message had become too familiar, and (c) his
response to cues provided by the written checklist improved. Patient 2 often spent weekends with his family
where there was no tape recorder. In this different environment, he required verbal cues to initiate the hygiene
and grooming sequence.
Two years after the initiation of the tape-recorded
messages, Patient 2 followed his morning routine with
the checklist in the bathroom. Throughout Patient 2's
treatment, the therapist and the patient's mother communicated by telephone weekly and later bimonthly to
review his procedural learning, determine how much he
used the tape, and gather feedback to monitor Patient 2's
performance.
Outcome for Patient 2. Sixteen months after injury,
after 3 months of intensive cognitive rehabilitation at the
outpatient program, the patient still lacked the ability to
perform his hygiene and grooming tasks. Occupational
therapy prOVided family education and external compensations (tape-recoded messages) to increase this patient's level of independence.
Several factors contributed to the effectiveness of
this occupational therapy program. The intervention of a
personalized message tape capitalized on the patient's
preferred auditory learning method, For this patient, the
tape-recorded message prOVided a consistent and repetitive cue with a method to link separate behaviors into a
continuous set of behaViors. This approach helped to
facilitate procedural learning. The tape recorder eliminated the need for (a) recall to use a checklist, (b) recall to
operate the memolY aid, and (c) a facilitator to be present
in the immediate environment. The tape-recorded message was programmed to elicit verbal responses, which
helped to achieve mental engagement and facilitate semantic learning.
Learning for this patient seems to have occurred
through procedural and semantic memoly. When Patient
2 was posed a general question, such as how he accomplished his morning routine, he would state that he did
not know. If he were asked a more specific question, such
as "What did you do after getting out of bed"" he would
state he went to the bathroom to shower. He could also
verbalize part of the sequence from the tape-recorded
message, for example, "shower, shampoo, shave." If the
therapist said "shower," he would then add "shampoo
and shave," This concrete response was further apparent
in his inability to transfer his learning to a new context,
that is, when staying at his parents' apartment. He required reapplication of rules in every setting.
Feedback on his performance was provided to the
patient through a verbal and written outline that noted
and praised his behavioral accomplishments. Patient 2's
family members were instrumental in acting as COt herapists providing cues and emotional support through their
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661
consistent understanding and patience.
Patient 3
Background Patiem 3, a 32-year-old mOther of two, was
diagnosed with hypereosinophilia, a rare blood disease
secondary to chronic asthma. After having a seizure she
went into a coma for 24 hr. She had brain damage and was
hospitalized for 5 months, receiving rehabilitation only
during the last month. She was discharged to her apartment where she lived with her two small children and
husband. She had a homemaker visit 2 days per week to
help with household acitvities. Occupational therapy wa5
introduced at this time; however, it was suspended when
she did not carry out any of the suggested strategies.
Six months after discharge, the patient's husband
moved out. In addition to coping with the emotional
issues of separation, the patient had to learn to manage
the household, children, and budgeting on her own.
The patient had no physical limitations with the exception of left foOt-drop leading to mildly impaired gait.
Despite this, she drove at 13 months after injury. The
patient was taking medications for her asthma.
Cognitive deficits. Neuropsychological testing was
administered at 8 and 18 months after injury and scores
were largely unchanged at the second testing. Short-term
memory remained significantly impaired; recall of previous events 20 min later was not possible at either test-
ing. However, at the second testing, the patient's recall of
some of the events was aided by her use of a calendar.
Learning style The patient's primary cognitive deficits were severe memory problems, decreased organi7:ational skills, difficulty seeing the larger picture, and decreased problem solVing. Her language skills were intact
and she learned through visual cues reinforced by verbal,
visual (drawings), and written information. Her level of
anxiety fluctuated; when her anxiety was high, she could
not concentrate. She demonstrated an intellectual level of
awareness in that she was able to state that she had a
memory problem. She was unaware of her other cognitive deficits and their impact on her daily functioning (see
Table 3)
Treatment interventions. When occupational therapy was reintroduced at 4 months after discharge, Patient
3 hesitated to accept the therapy-she emphasized that
she was always a spontaneous person and she wanted to
maintain that personality trait. Questions 7 and 8 of the
decision-making model were answered yes. These two
questions, in addition to question 9, were continuously
reviewed in the therapy sessions by (a) questioning and
observation to determine which compensation techniques helped her during the previous week, (b) development and modification of compensation techniques, (c)
discussion of when and how spontaneous behaviors were
disruptive to her daily life, (d) explanation of how her
cognitive problems interfered with her daily living skills,
Table 3
Status in Activities of Daily Living for Patient 3
11 Months After InjutT
Activities
Self-care
(grooming, dressing
bathing)
18 Months After Injury
Independent
Independent
Makes frequent trips to small grucery Store
Shops weekly; occasionally makes additional trip
Meal planning
Last minute; often needs to run
dinnertime
Meab are planned in morning; if item needed, is purchased before dinner time
Monitoring food in refrigerator
Unaware of whether food is I or 10 days old
Places dates on couked fouds; somewhat aware of how
long a food item i, in refrigerator
Money management
Is dependent, husband did all banking and record
keeping
Money is given for weekly grocery supplies; has no idea
of how much money was spent or for what
Keeps receipts for cash purchases and lOtals them for
munthly budget
Manages own checkbuuk and bank statement
Child care
Has difficulty reading fatigue signals of children
Has difficulty in gerting children (0 bed
Is aware of children's fatigue Signals
Has established routine of dinner and prebedtime activities
Using minimal reminders, gets children ready for bed
Appointments
Frequently misses scheduled appointments
Rarely misses appointments; will double schedule because still uses twO calendars (kitchen wall and daily
planner)
Ar>pointments not alway, writlen into daily log bOUK
Cognitive attention
Short-term memury
Adequate
Unable to recall details from earlier in the day
Shows poor use of strategies tu cumpensate
If event was written down, after reading abuut the
event, can recall some of it bLll not det:lils
Adequate
Uses appOintment book to recall information
Takes notes at important meetings and with cues, refers to them to answer questions about the week
Spontaneously recalls 1 or 2 events witholll l()oking in
appointment book
Household Activities
Grocery shopping
662
OUI
for an item Mound
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Table 4
Use of Daily Planner for Patient 3
Use of Planner
Writing appointments in planner
Carl)'ing appointment book out
of the house
1 Month of Training
(11 Months
After Injul)')
FollOWing through
10 complete task
6 Months of
Training
Unchanged
Wrote appointments directly
into daily planner
80% of time
Writing of appointments was unchanged, but she
reviewed (he daiIy planner daily
Continues to use
daily planner efficiently
Same as previous
month
Takes it with her
the 2 days she attends the outpatient program
80% of the time
Carried daily planner consistently
when leaving
home
Unchanged
Missing appointments but not as
frequently
Double scheduling
of appointments
because she used
two calendars
Only missed a few
appointments
Unchanged
Unchanged
Rarely missed appointments
Writlen on slicky
notes or the
wipe-off board
Unchanged, but
60% of the time
Consistently wrote
50% of time those she wrote these
these items into
items were writitems into the
daily planner
daily planner; she Some reminders
ten into her daily
began co forward
were needed to
planner
incomplete erforward incomrands to a current
plete errands to
list. Still used
the current date
wipe-off board
although she
knew to look for
and sticky notes
them as indicated
in previous
month
Needs moderate
New daily planner
amount of cues
purchased
to write down the Writes appointments either on
appointment
Pocket planner
wall calendar or
in Ihe daily planprovided; wrote
ner
appOintments in
wall calendar or
pocket planner
Does not take it
with her
Attending appoint- Missed many apments
pointments
Things-to-do:
Maintaining a list
of things to do
5 Months of
Training
3 Months of
Training
50% of items were
written onto a
wipe-off board
4 Months of
Training
Takes 4 106 weeks Takes 2 or 3 weeks Unchanged
or more
or more
(e) problem solving to incorporate spontaneous actions
into her life, and (f) positive feedback for successful use of
strategies. Once a week the treatment session focused on
management of scheduled appointments and things to
do, (e.g., food shopping and meal planning). Forgotten
appointments were pointed out to her. The goal of occupational therapy was for Patient 3 to achieve independence in managing prospective memory tasks.
Treatment progress. The daily planner was started at
1 year after injury (see Table 4). To increase competence
in using the daily planner, a stepwise path was used.
These steps were (a) writing appointments, (b) writing
down things to do and phone calls to make, and (c) using
Unchanged
One Year
Unchanged
Information written in disorganized manner so
some tasks to clo
were not seen
Delay varied from
Tasks that had to
be achieved (i.e.,
1 to 4 weeks or
more; some tasks
register children
were avoided due
for school) were
to limited finance
accomplished
within 1 to 4
and, occasionally,
to difficulty in orweeks. Other
tasks may have
ganizing the task
taken longer, as
noted in the previous month
the planner as a memory gUide by reviewing the past
week's events. During the first 'L months, Patient 3 stated
that using a wall calendar in her kitchen for all appointments was adequate. Because she was unable to organize
the purchase of a pocket-sized appointment book, one
was proVided. The patient also used a Wipe-off board,
located underneath the wall calendar, to rewrite her daily
appointments. She wrote things to do on the Wipe-off
board 50% of the time. By the second month, she wrote
appointments either on the wall calendar or in a pocket
appointment book. She required moderate cues (60% of
the time) to write down appointments and a things-to-do
Jist. She rarely carried the pocket appointment book
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663
when leaving the house. She needed a larger book in
order to write down more information. She wrote things
to do in several places: (a) wipe off boat-d, (b) sticky
notes, and (c) separate pieces of paper left in various
places throughout the house. \Xfhen she decided that a
task needed to be accomplished, it often took her 4 to 6
weeks or more to organize to complete the task.
i\I]odijication a/treatment. At 3 months the patient,
with the therapist's assistance, selected from a mail-order
catalogue a new daily plannu to meet her needs. Each
page represented a day and included appointment times.
The bottom quarter of the page contained a section for
things to do. Patient 3 was able to comrlete the purchase
on her own once the appropriate type of planner was
selected from thc catalogue. When shc received the new
daily planner, she required cues to organize the transferring of information from the old book to the new one.
Patient 3 continued to be more oriented to using the
wall calendar as her primary datebook. She scheduled
overlapping appointments due to her inconsistency in
copying appointments from the wall calendar to the daily
planner. She often wrote appointments out of time sequence and on diagonals, making them difficult to read
from the wall calendar. Aftcr a discussion with her occupational therapist concerning concrete examples of
methods to avoid missing appointments, she posted a
note on the front door to remind herself to take the
planner with her
Use of the daily planner improved when the patient
began to review her wall calendar and daily planner each
morning for the current day's aprointments. Occasionally she corrected duplication of the following clay's appointments. She was writing things to do in the daily
planner 60% of the time. At this pOint (6 months of training), Patient 3 discussed wanting to purchase a larger wall
calendar for more writing space and to view the whole
month at oncc. Within 4 weeks, Patient 3 purchased a
larger wall calendar independently She reqUired minimal
cues to initiate the setup of this calendar. \Xfhen transferring the appointments she was encouraged to write the
information sequentially.
After 1 year of training, Patient 3 continued to use
her daily planner effectively for keeping track of her appointments. She reviewed it for future appointments 1
day in advance. Occasionally, she looked at the past
week's events to schedule incomplete tasks for the current week. It was still difficult for her to keep track of
things to do. These items were written into the daily
planner in a disorganized fashion: phone calls, tasks, and
notes for appointments were mixed together. Thus, she
did not always see what needed to be accomplished. At
thiS point the patient stated that she wanted to write
down suggestions made during therapies. Separate sections were created in the daily planner for this purpose.
However, in follow-up treatment sessions, she did not
refer to these sections unless cued to them.
664
After 14 months of training, the waJl calendar was
maintained hut the daily planner became the patient's
main tool. The separate sections for notes for therapy
strategies were rderred to one out of seven times. By 16
months the daily planner was used maximally. In the
evenings, the previous week was reviewed and things to
do were forwarded as needed. Conflicting appointments
were handled in advance. Notes from meetings were consistently written, either in the separate sections or in the
appointment section.
While Patient 3 learned to use the daily planner,
other goals and strategies were simultaneously addressed
(see Table 4). Patient 3 developed anticipatory awareness
and began to generalize the strategy of writing notes for
prospective memory tasks. She used sticky notes, initially
to excess, until she developed confidence in her ability to
use her daily planner as an effective tool.
The patient had no adult family memher to be a
cotherapist; therefore, a neighbor friend was selected to
take this role during the second month of training. A
meeting to review cuing strategies was set up with Patient
3, her friend, and the treating therapists. However, the
friend could not be relied upon to take this role. Patient 3
struggled with coping on her own.
Outcome /ar Patient 3. Occupational therapy introduced compensatory techniques to Patient 3 when she
was ready to accept feedback and had not yet begun to
solidify ineffective strategies to compensate for her
difficulties
The outpatient cognitive retraining program might
have facilitated Patient 3's level of awareness and subsequent willingness to use the compensatory strategy. The
program was conducted in a group setting, which provided a support system consisting of patients with similar
deficits with whom she could identify. However, the outpatient program did not specifical1y analyze her use of the
daily planner. The home-based occupational therapist
provided the consistent concrete structure and feedback
that the patient required regarding her successful performance and the impact that the cognitive problems had
on her daily living skills.
Three years after the introduction of a daily planner,
Patient 3 maintains it for appointments and her things-todo list. Each evening she reviews the past week and the
next day's appOintments. In a follow-up visit, Patient 3
stated that she does not make plans without consulting
her book, despite new friends teasing her that she cannot
do anything without using "that book." Patient 3 has
achieved a level of self-awareness and acceptance of the
impact of her memory deficits. She recognizes the importance of her ability to apply the compensation strategy
independent of the therapist's cue.
Discussion
Occupational therapy provided external compensations
that facilitated the learning of specific behavior routines
jull'/Augusl 1995. Volume 49. Number 7
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for three patients with severe memory impairment and
other cognitive deficits. The treatment techniques were
individualized to the patient's learning and cognitive abilities, levels of awareness and social situations. Observation of performance, weekly modification of cues, and
contact with family members enabled the therapists to
understand the patients' learning style as well as possible
without actually living with the patient (Prigatano, 1986).
The home-based therapists became involved in the education of family members and home health attendants
and at times served as team coordinators. Patient and
family members involvement in the treatment process
provided the family members with open communication
and empowerment (Carberry, 1992; Harrell & O'Hara,
1991).
Patients 2 and 3 maintained the learned routines
when the external compensation of the tape recorded
message and therapist were removed. In addition, they
were able to verbalize some of the routines and strategy.
This result suggests that information might have been
transferred to long-term memory (Crossan & Buenning,
1984). Patient 3 ma.,,,imized use of her existing capacities
(Ben-Yishay, Silver, Piasetsky, & Rattock, 1987) despite
what might have been predicted through psychoncurological testing. This result may have been due to premorbid personality factors (Prigatano, Pepping, & K.lonoff,
1986).
Use of the decision-making model with dynamic assessment permits the therapist to monitor and revise a
treatment plan that may initially be theoretically sound,
but does not always produce intended results. Due to the
slow learning processes of the adult with brain injury, the
home-based therapist must be observant of subtle
changes. These adults are not often prOVided with set·,
vices lasting 9 to 12 months after injury. Only a small
group of such patients, due to the nature of their circumstances, have the financial resources available to receive
services for a protracted length of time. These three case
reports demonstrate that progress was possible over a
long period of time with the appropriate therapy. In addition, the case reports suggest that patients with brain
injuries treated in traditional clinic settings may greatly
benefit from the addition of home-based treatment in
order to maximize the patient's and family members'
learning and the patient's functional independence
(Starch & Falltrick, 1990).
Detailed research of treatment in naturalistic settings, especially in the home, is limited (Giles & ClarkWilson, 1988; McKinley & Hickox, 1988). Therefore, case
studies are needed to demonstrate the effectivcness of
individualized cognitive rehabilitation programs for the
adult with brain injury within the horne environment
Investigation is especially needed in the area of attention
and prospective memory tasks. which seems to be a primary cognitive deficit for persons with brain injury (Mateer, Sohlberg, & Crinean, 1987).
Conclusion
These case studies demonstrate the effect of occupational
therapy on performance areas for the patient with traumatic brain injury in the horne setting. The decisionmaking and dynamic assessment models assist the therapist to continuously review the patient's strengths and
weaknesses and the psycho-socia I-environmental factors
that affect the treatment plan. These case studies reflect
the therapist's persistence in selecting and modifying appropriate external compensations for the person with
memory deficits. Regular observance of the patient's performance, in conjunction with patient and family member
feedback, enables the therapist to better understand the
patient's learning style and family's goals. Where possible, home-based occupational therapy that supplements
traditional clinic approaches can result in meaningful and
long-term improvement in ratient performance areas.
The contribution that the home-based occupational
therapist makes in overall cost effectiveness needs to be
documented. The occupational therapist facilitates independent functioning of the patient, which in the long run
could help reduce nursing or attendant care homs and
thus health care costs. Independent nurse case managers
hired by insurance companies have often assisted in
achieving this goal of cost containment Insurance companies need to becomc aware of the nct cost benefits of
long-term rehabilitation with occupational therapy. A.
Acknowledgments
I thank DLllle i'vlullcr, COlA. and Adele Glassman. OrR. for participation in the treatment process; Sandy Bannerton. and Jane
Mattson. nurse case managers, who suPPOrt home-based therapy; Gordon Giles, ,\·iA. UtR fOl" suppOrt and feedback; Jane Resnick, Mil orR. R:Jl1di Kopf, ~N. ,\1S.J[l. and Shannon Rothenbet·ger
for editorial assi~tance; and Susan IS;lacs for assi.stance with
nlanuscript preparation.
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