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A win-win situation : how to build a successful corporate partnership program Tuesday 20.09.16 Theme Parks and Sponsorship/Partnership: key success factors Carlos Cantó CEO SPSG Consulting and Investment Associate Professor ESADE Business School Tuesday 20.09.16 “IT IS EASIER TO GO DOWN THE HILL THAN UP, BUT THE VIEW IS MUCH BETTER FROM THE TOP” Carlos Cantó – Sept 2016 3 Carlos Cantó [email protected] Coordinator and Associate Professor “Sports Business” and “Emerging Markets” SPSG CEO, SPSG Consulting and Investments Co-coordinator Spanish Marketing Association – chapter “Sports” Vice President, Lagardère Sports Consulting Vice President, IMG Consulting Head of Communications and Director of Studies area, Cegos Partner-Consultant, CONSULTUR BBA+MBA (CEMS, HEC), ESADE (1990) Carlos Cantó – Sept 2016 SPONSORSHIP Sport: circa 75% of total amount of money invested in Sponsorship Source: Statista Carlos Cantó – Sept 2016 SPONSORSHIP Part of the Marketing - Mix, Sponsorship is focused on the relationship between a brand and an asset/property “RENT” “ASSET” TIME Carlos Cantó – Sept 2016 LEVERAGE SPONSORSHIP 1. Objectives (Why?) » » » » » » » 2. Assets (What?) Increase number of clients / customers Clientele loyalty Awareness Brand repositioning Internal communication / Motivation Recruitment process improvements B2B relationships » » » » » » New products launch CSR Distribution expansion New markets expansion Increase revenue Etc. 4. ROO Evaluation 3. Asset Management (How?) OBJECTIVES STAKEHOLDERS » » » » » CLIENT / CUSTOMER EMPLOYEE PURVEYOR SHAREHOLDER DISTRIBUTION CHANNEL » MEDIA » INSTITUTIONAL VARIABLES ‘Asset’ SALES PROMOTIONS INDICATORS MONITORIZING Carlos Cantó – Sept 2016 SPONSORSHIP No- saturation (compared to some traditional advertising channels) Integrated Differentiation (communication) Aligned with demand/clientele lifestyle (leisure, sport, culture, entertainment, public services, …) Non-Intrusive Experiential Marketing INVESTMENT: Carlos Cantó – Sept 2016 RIGHTS ACTIVATION Sponsorship, beyond Sports: Theme parks and amusement Music Culture Public services Trends Partnership CSR flavor Unique content Activation against seasonality THEME PARK SPONSORS How more likely (number of times) Automotive cars Heavy equipment&machinery How more likely a brand category is to sponsor a theme park compared to any other type of brand? Beverages alcoholic Travel/Restaurant Financial services/retail Personal care Beverages non-alcoholic Food 0 2 4 6 8 10 12 How more likely (number of times) Carlos Cantó – Sept 2016 Source: IEG, 2014 FERRARI WORLD ABU DHABI - Case study - Carlos Cantó – Sept 2016 FERRARI WORLD ABU DHABI - Case study OPPORTUNITIES CHALLENGES » From scratch » Expectation: market anticipation and eagerness » Amazing structure (design and function) » F1 GP in Abu-Dhabi » Tifosi » Sponsors of the Ferrari Scuderia (first right, Ferrari sponsorship gathering, …) » » » » Carlos Cantó – Sept 2016 The brand Everybody’s first time Too much market eagerness “Ambush” marketing threat (Ferrari vs Ferrari World) » Coordination (Aldar – Ferrari – Farah – IMG – etc.) FERRARI WORLD ABU DHABI - Case study » Anticipate and manage expectations » Centralization of Sponsorship activity (from conception to implementation - delivery) » Clear operational objectives » Main benefits for sponsors: » Understand sponsors objectives (communications-marketing, etc…) » Use of the park / assets » Holistic packages: combination of Aldar » Integration of the brand into the ride properties (FWAD + other hotel, academies, (FWAD) golf course, etc.) » Sponsorship activation (handbook, team, etc.) Carlos Cantó – Sept 2016 FERRARI WORLD ABU DHABI - Case study » Great brands – Great values (ie PepsiCo – Shell – Rolex – FGB – CNN - etc…) » Over achieved economic target » Sponsors across the board (not only FWAD) » Great relationship with Ferrari » Established a first ever holistic sponsorship project in the Middle East ! ….and the journey was enjoyed Carlos Cantó – Sept 2016 PortAventura world - Case study - Carlos Cantó – Sept 2016 PortAventura world - Case study - Carlos Cantó – Sept 2016 PortAventura world - Case study OPPORTUNITIES CHALLENGES » PAW: one of leading resort in Europe (4M visits per year) » Ferrari Land: not opened yet (first Ferrari theme park in Europe) » Multi-target resort (families, Ferrari Tifosi, youth, business) » Sponsors of the Ferrari Scuderia (first right) » » » » Carlos Cantó – Sept 2016 Existing parks Existing sponsorship program (basically, F&B) Ferrari Land: under construction (April 7, 2017) “Ambush” marketing threat (Ferrari vs Ferrari Land) » Economic situation (but recovering) PortAventura world - Case study - Carlos Cantó – Sept 2016 PortAventura world - Case study Branding On-line PR Income generation Promotions Tryvertising Hospitality and experiences » Other » » » » » » » Carlos Cantó – Sept 2016 KEY SUCESS FACTORS Sponsorship vs Partnership “Suppliers” (Food and beverage, …) From a brand perspective Holistic – integral approach (beyond visibility: sales, hospitality, promotions, multi-target, exclusive content, money-cannot-buy experience, income generation, etc). Activation within and outside the Resort-Park Activation against seasonality Multi-target approach From a property perspective Adaptation to sponsor´s needs and objectives Activation team (coordination, management) “Everything is possible” Understand visitors preferences Revenue generation opportunities for the brand Carlos Cantó – Sept 2016 Thank you Carlos Cantó – Sept 2016