Survey
* Your assessment is very important for improving the workof artificial intelligence, which forms the content of this project
* Your assessment is very important for improving the workof artificial intelligence, which forms the content of this project
Asset Managers Network Strategic Asset Management and the NRSCH David Edgerton FCPA Director Quality + Expertise + Flexibility + Innovation = Confidence & Real Value www.apv.net Agenda • • • • • Background Context Performance Requirements (Assets) Asset Management Discussion www.apv.net Background • Engaged to assist Q Shelter improve the asset management capability across the entire sector • Some preliminary meetings already held • Aim for today – – Crystallise understanding of issues, maturity, barriers and gaps – Highlight key training requirements www.apv.net Context • • • • • Size and Complexity of Tiers Different resources and expertise Different programs Provider owned / Dept owned / Head Lease Every entity is different !!!!!! www.apv.net Performance Requirements (Assets) • Determining and planning for changing housing needs • Property condition standards • Asset maintenance • Asset development www.apv.net Type of Evidence Example Maintenance Plan Evidence (Capacity) Business Plan Strategic Asset Management Plan Asset Management Policies and Procedures Asset Maintenance Plan Property Condition Standards Strategic Asset Management Plan Systems and processes for monitoring compliance with own policies and requirements Integrated system and process for monitoring compliance Website Brochures, instructions, etc for tenants Tenant/resident feedback system Tenant/resident feedback methodology Financial planning and forecasting Risk Management Plan and Register Industry partnership engagements, contracts and agreements Project management methodology Corporate Structure Strategic/development/growth plan Debt financing arrangement and covenants Evidence (Compliance) Annual Report NRS financial performance report Record of current and future housing needs analysis Maintenance Data Complaints data Appeals data Reports against Strategic Asset Management Plan Communications to tennants (newsletters) Analysis of tenant feedback and survey results Scenario planning or stress testing Capital Structure Planning Asset (SAM) Compliance Maintenance Tenant Info 2A 2A 2A 2B 2C.1 2C.2 2B 2C.1 2B 2B 2C.1 Tenant Asset Satisfaction Development 2D 2D 2B 2B 2C.2 2C.2 2C.3 2C.3 2D 2D 2D 2D 2D 2D 2D Planning Asset (SAM) Compliance Maintenance Tenant Info Tenant Asset Satisfaction Development 2A 2B 2C.1 2C.2 2C.3 2D 2D Tier 1 & 2 only Tier 1 only www.apv.net Asset Management www.apv.net Corporate Governance & Asset Management Corporate Governance • everything you do in order to achieve your objectives – Corporate Structure – Polices and Procedures – Risk Management – Leadership / Tone at the Top www.apv.net Corporate Governance & Asset Management Asset Management • Delivering and acceptable Level of Service • In the long-run • In the most cost-effective manner www.apv.net Optimisation • Level of Service against • Lifecycle Costs – Acquisition – Operation – Maintenance – Renewal – Upgrade – Disposal Different Strategies Lead to different outcomes (Levels of Service) With a different Whole of Lifecycle Cost www.apv.net Financial Aspects • Cost to deliver the service • Funding available Financial Sustainability • Accountability and performance measurement Valuation and Depreciation www.apv.net Asset Management Strategies Community Expectation What you deliver $ &/or Strategy Non-Asset Solution www.apv.net National Asset Management Framework Key Elements • Policy • Strategy & Planning • Levels of Service • Skills & Processes • Data & Systems • Governance www.apv.net Relationship between Key Terms ISO:55000 Managing the Organisation Asset Management Asset management system Asset portfolio Coordinated activity of an organization to realize value from assets Set of interrelated or interacting elements to establish AM policy, AM objectives and processes to achieve those objectives Assets that are within the scope of the asset management system www.apv.net Scope of ISO:55001 Planning (Cl 6) Leadership (Cl 5) • • • • Leadership and Commitment to AM AM Policy (intent) Responsibilities/authorities assigned & communicated Alignment w corporate and strategic goals • • • • Setting the Corporate/Strategic goals Plans and objectives that convert strategic outcomes to business and tactical action at all levels Identifies and addresses risk Communication and engagement Operations (Cl 8) • • Control the process to deliver targeted outcomes across all functions (Service delivery, Maintenance, Capital delivery) Consider how outsources activities are controlled and integrated. Support (Cl 7) • • Provide resources (skills, IT, $) Maintain or capability (competence) Performance (Cl 9) • Monitoring, measurement, analysis and evaluation Improvement (Cl 10) • Suitability, adequacy and effectiveness of AMS www.apv.net IPSAS RPG1: Sustainability www.apv.net Discussion • Issues, maturity, barriers and gaps • Key areas to focus on • Maturity Assessment www.apv.net Where are Tiers 1, 2 & 3? www.apv.net Issues, maturity, barriers and gaps ??? • • • • • • • • • 10 Year Maintenance Plans Policies and Procedures Asset Management Plans Condition Standards Levels of Service Valuation & Depreciation Optimisation Long Term Financial Plans Leased assets • • • • • • • • Upgrades & surplus funds Funding arrangements Modelling for the future Skills and knowledge development Asset Registers Tools and systems Cost of regulatory compliance ??????? www.apv.net Key areas to focus on • • • • Everyone Tier 3 only Tier 1 & 2 only Local Govt & Indigenous ? • Timing? • Process? www.apv.net Where to from here? www.apv.net Questions David Edgerton FCPA Email: [email protected] Web: www.apv.net Mob: 0412 033 845 Work: (07) 3221 3499 www.apv.net