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Transcript
Asset Managers Network
Strategic Asset Management
and the NRSCH
David Edgerton FCPA
Director
Quality + Expertise +
Flexibility + Innovation =
Confidence & Real Value
www.apv.net
Agenda
•
•
•
•
•
Background
Context
Performance Requirements (Assets)
Asset Management
Discussion
www.apv.net
Background
• Engaged to assist Q Shelter improve the asset
management capability across the entire
sector
• Some preliminary meetings already held
• Aim for today –
– Crystallise understanding of issues, maturity,
barriers and gaps
– Highlight key training requirements
www.apv.net
Context
•
•
•
•
•
Size and Complexity of Tiers
Different resources and expertise
Different programs
Provider owned / Dept owned / Head Lease
Every entity is different !!!!!!
www.apv.net
Performance Requirements
(Assets)
• Determining and planning for changing
housing needs
• Property condition standards
• Asset maintenance
• Asset development
www.apv.net
Type of
Evidence
Example
Maintenance Plan
Evidence (Capacity)
Business Plan
Strategic Asset Management Plan
Asset Management Policies and Procedures
Asset Maintenance Plan
Property Condition Standards
Strategic Asset Management Plan
Systems and processes for monitoring compliance with own
policies and requirements
Integrated system and process for monitoring compliance
Website
Brochures, instructions, etc for tenants
Tenant/resident feedback system
Tenant/resident feedback methodology
Financial planning and forecasting
Risk Management Plan and Register
Industry partnership engagements, contracts and agreements
Project management methodology
Corporate Structure
Strategic/development/growth plan
Debt financing arrangement and covenants
Evidence (Compliance)
Annual Report
NRS financial performance report
Record of current and future housing needs analysis
Maintenance Data
Complaints data
Appeals data
Reports against Strategic Asset Management Plan
Communications to tennants (newsletters)
Analysis of tenant feedback and survey results
Scenario planning or stress testing
Capital Structure
Planning
Asset
(SAM)
Compliance Maintenance Tenant Info
2A
2A
2A
2B
2C.1
2C.2
2B
2C.1
2B
2B
2C.1
Tenant
Asset
Satisfaction Development
2D
2D
2B
2B
2C.2
2C.2
2C.3
2C.3
2D
2D
2D
2D
2D
2D
2D
Planning
Asset
(SAM)
Compliance Maintenance Tenant Info
Tenant
Asset
Satisfaction Development
2A
2B
2C.1
2C.2
2C.3
2D
2D
Tier 1 & 2 only
Tier 1 only
www.apv.net
Asset Management
www.apv.net
Corporate Governance & Asset
Management
Corporate Governance
• everything you do in order to achieve your
objectives
– Corporate Structure
– Polices and Procedures
– Risk Management
– Leadership / Tone at the Top
www.apv.net
Corporate Governance & Asset
Management
Asset Management
• Delivering and acceptable Level of Service
• In the long-run
• In the most cost-effective manner
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Optimisation
• Level of Service against
• Lifecycle Costs
– Acquisition
– Operation
– Maintenance
– Renewal
– Upgrade
– Disposal
Different Strategies
Lead to different outcomes
(Levels of Service)
With a different Whole of Lifecycle Cost
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Financial Aspects
• Cost to deliver the service
• Funding available
Financial
Sustainability
• Accountability and performance
measurement
Valuation and
Depreciation
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Asset Management Strategies
Community Expectation
What you deliver
$ &/or Strategy
Non-Asset
Solution
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National Asset Management Framework
Key Elements
• Policy
• Strategy & Planning
• Levels of Service
• Skills & Processes
• Data & Systems
• Governance
www.apv.net
Relationship between Key Terms
ISO:55000
Managing the
Organisation
Asset
Management
Asset
management
system
Asset
portfolio
Coordinated activity of
an organization to realize
value from assets
Set of interrelated or
interacting elements to
establish AM policy, AM
objectives and processes
to achieve those
objectives
Assets that are within
the scope of the asset
management system
www.apv.net
Scope of ISO:55001
Planning (Cl 6)
Leadership (Cl 5)
•
•
•
•
Leadership and Commitment to AM
AM Policy (intent)
Responsibilities/authorities assigned & communicated
Alignment w corporate and strategic goals
•
•
•
•
Setting the Corporate/Strategic goals
Plans and objectives that convert strategic outcomes
to business and tactical action at all levels
Identifies and addresses risk
Communication and engagement
Operations (Cl 8)
•
•
Control the process to deliver targeted outcomes across all functions (Service delivery, Maintenance, Capital delivery)
Consider how outsources activities are controlled and integrated.
Support (Cl 7)
•
•
Provide resources (skills, IT, $)
Maintain or capability
(competence)
Performance (Cl 9)
•
Monitoring, measurement,
analysis and evaluation
Improvement (Cl 10)
•
Suitability, adequacy and
effectiveness of AMS
www.apv.net
IPSAS RPG1: Sustainability
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Discussion
• Issues, maturity, barriers and gaps
• Key areas to focus on
• Maturity Assessment
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Where are Tiers 1, 2 & 3?
www.apv.net
Issues, maturity, barriers and gaps ???
•
•
•
•
•
•
•
•
•
10 Year Maintenance Plans
Policies and Procedures
Asset Management Plans
Condition Standards
Levels of Service
Valuation & Depreciation
Optimisation
Long Term Financial Plans
Leased assets
•
•
•
•
•
•
•
•
Upgrades & surplus funds
Funding arrangements
Modelling for the future
Skills and knowledge
development
Asset Registers
Tools and systems
Cost of regulatory
compliance
???????
www.apv.net
Key areas to focus on
•
•
•
•
Everyone
Tier 3 only
Tier 1 & 2 only
Local Govt & Indigenous ?
• Timing?
• Process?
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Where to from here?
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Questions
David Edgerton FCPA
Email:
[email protected]
Web:
www.apv.net
Mob:
0412 033 845
Work:
(07) 3221 3499
www.apv.net